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Reviews of ibis Leeds Centre Marlborough Street

2 out of 5
ibis Leeds Centre Marlborough Street
23 Marlborough Street, Leeds, England

Reviews

8.2

Very good

Rating 10 - Excellent. 397 out of 1001 reviews" "
Rating 8 - Good. 411 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Daniele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shops around.
Stayed 1 night in May 2024

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service
Rooms we're clean and the staff were welcoming 👍
Stayed 1 night in May 2024
Response from The Ibis Management on May 24, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Martynas, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from The Ibis Management on May 24, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Mark

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Extremely efficient friendly staff, a very warm welcome & stay
Stayed 1 night in May 2024
Response from The Ibis Management on May 14, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

2/10 Terrible

justina

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place is run down with off smell throughout the hotel and room. The bed was very worn down and needs updating. Toilet bathroom was clean. The rooms are advertised as air conditioned but they do not have air conditioner, it’s not even air cooler so please don’t fall for it. Staff were really nice and the location isn’t bad for city access.
Stayed 2 nights in May 2024
Response from The Ibis Management on May 11, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We are sorry that on this occasion you were disappointed with your experience, we hope you can earn our trust and come back . Kind regards,

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
I think it is okay for what it cost.
Stayed 2 nights in Apr 2024
Response from The Ibis Management on May 1, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Nicos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and simple. Nice short stay
Stayed 1 night in Apr 2024
Response from The Ibis Management on Apr 30, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

6/10 Okay

Brandon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room does the job, clean and functional. Nothing too fancy. However, the cooling system was not working properly this time round so ended up waking up at 5am sweating buckets. Had it turned down to the minimum setting and full blast but it was just full blasting heat instead. Very frustrating.
Stayed 1 night in Apr 2024
Response from The Ibis Management on Apr 30, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We are sorry that on this occasion you were disappointed with your experience, we hope you can earn our trust and come back . Kind regards,

10/10 Excellent

Craig

Stayed 2 nights in Apr 2024
Response from The Ibis Management on May 19, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to rest and relax. Staff are lovely and get a good rest from personal situations stresses of life. Really nice to be looked after by staff so helpful and kind. Hotel facilities are excellent high standards and very clean. Appreciate the help especially when have disabilities so even the trolleys are really helpful and Apple charging facilities. Thank you for sharing kindness. R
Stayed 1 night in Apr 2024
Response from The Ibis Management on Apr 30, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Ebrima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay in ibis hotel
Stayed 1 night in Apr 2024
Response from The Ibis Management on Apr 27, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Lindsey, Red Deer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good breakfast. Seemed a bit run down in some areas but room was comfortable and quiet
Stayed 1 night in Apr 2024
Response from The Ibis Management on Apr 25, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Mariadas

Stayed 1 night in Apr 2024
Response from The Ibis Management on May 14, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ibis was just a short walk from the Leeds Station and was very convenient for me on my trip.
Stayed 1 night in Apr 2024
Response from The Ibis Management on Apr 24, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Glesty

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in Apr 2024
Response from The Ibis Management on Apr 17, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Diya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking just across the road free overnight Stayed overnight for party Enjoyed bar
Stayed 1 night in Feb 2024
Response from The Ibis Management on Apr 17, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for city center. Car park opposite. Very clean and beds very comfortable. Clean and everything you need for a night away. Great shower.
Stayed 1 night in Apr 2024
Response from The Ibis Management on Apr 10, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. Comfy and clean
Stayed 1 night in Mar 2024
Response from The Ibis Management on Apr 10, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Shiyuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to everywhere, good location and service
Stayed 3 nights in Mar 2024
Response from The Ibis Management on Apr 10, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Martin

Cheap and handy
Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 30, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all lovely and helpful breakfast well worth every penny will be coming back 😁👍👌
Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 24, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Ibis Management on Mar 23, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Stuart

Stayed 1 night in Mar 2024
Response from The Ibis Management on Apr 10, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from the Ibis Management on Mar 18, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

6/10 Okay

Nicola

Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 18, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in , helpful staff , 10 mins walk from train station ,little further if your here for the arena 15/20 mins walk, 12 noon checkout is good if you don't wish to get up to early ,food excellent ,would stay here again
Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 18, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People of leeds very friendly
Stayed 2 nights in Mar 2024
Response from The Ibis Management on Mar 13, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 13, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Jonathan

Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 30, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly the road noise.
Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 8, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very helpful
Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 5, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

katy

Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 23, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Minh

Travelled with group
Liked: Amenities
Very good
Stayed 1 night in Mar 2024
Response from The Ibis Management on Mar 5, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Sam

Stayed 1 night in Feb 2024
Response from The Ibis Management on Mar 23, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

6/10 Okay

Joseph

Stayed 2 nights in Feb 2024
Response from The Ibis Management on Feb 21, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

6/10 Okay

Lorna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Stayed over for a night out, good location and walkable from the city centre. The hotel was clean enough and staff were friendly. The room was nice enough for the price and the beds were surprisingly comfy. You could hear some noise outside of people going past in the early hours, but that’s to be expected when staying near the centre. My only issue was the lifts - they absolutely stink for no apparent reason!
Stayed 1 night in Feb 2024
Response from The Ibis Management on Feb 21, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We are sorry that on this occasion you were disappointed with your experience, we hope you can earn our trust and come back . Kind regards,

4/10 Poor

bethany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
basic rooms as expected but the smell in corridors and lift areas unbearable! smelt like something had died! was just a place to sleep but stayed out as long as possible to avoid having to deal with the smell!
Stayed 2 nights in Feb 2024
Response from The Ibis Management on Feb 17, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We are sorry that on this occasion you were disappointed with your experience, we hope you can earn our trust and come back . Kind regards,

6/10 Okay

Carol

Travelled with family
Liked: Staff & service, room comfort
Best shower I've had in a hotel
There was a very strong smell of sewage in the lift area, no idea why as we were not on the ground floor. Bed was very comfortable, room clean. Lovely, very hot, powerful shower. Decor a bit tired but it was fine for our purpose. A good night's sleep and a proper shower is perfect for 1 night
Stayed 1 night in Feb 2024
Response from The Ibis Management on Feb 17, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Neil

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from The Ibis Management on Feb 17, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Altin

Stayed 1 night in Feb 2024
Response from The Ibis Management on Feb 17, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from The Ibis Management on Feb 17, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the aroma of vile wind? Take the lift
Service was great, breakfast was great, room was completely fine. Lifts smelled of terrible farts. Dig out the ppe and check those drains. There’s something up with them.
Stayed 1 night in Feb 2024
Response from The Ibis Management on Feb 7, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We are sorry that on this occasion you were disappointed with your experience, we hope you can earn our trust and come back . Kind regards,

8/10 Good

I

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Leeds weekend
It was nice and clean, the shower pid was excellent, bed wasnt too bad. The staff were very good. Decent choice of breakfast items and the bar had something for everyone. I'd stay again, and would tell others that its great for getting washed, changed and having a sleep. A little out of town, but a taxi was less than £6. Decent if you're on a budget.
Stayed 2 nights in Feb 2024
Response from The Ibis Management on Feb 7, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Musa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is that they shouldn’t advertise it as parking included.
Stayed 1 night in Jan 2024
Response from Ibis Management on Feb 7, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Smells of damp in the lifts and hallway levels of the hotel.
Stayed 1 night in Feb 2024
Response from The Ibis Management on Feb 7, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We are sorry that on this occasion you were disappointed with your experience, we hope you can earn our trust and come back . Kind regards,

10/10 Excellent

Sue

Travelled with group
There wasn’t anything to not like, apart from location, but that was down to me as I booked it
Stayed 1 night in Feb 2024
Response from The Ibis Management on Feb 7, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for our weekend meet up with friend
Stayed 1 night in Jan 2024
Response from The Ibis Management on Jan 29, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

10/10 Excellent

Corin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Ibis Management on Jan 29, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

6/10 Okay

Leigh

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Ibis Management on Jan 29, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back again . Kind regards,

2/10 Terrible

Chukwuamaka Lawrence

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Avoid
Avoid at all costs ibis Leeds Centre Marlborough Street. This hotel isn’t worth a pound of your money. Facilities are so poor. The rugs are dusty and old. The hotel outside looks modern, but the inside, including the rooms, is a disaster. I also experienced power outages in the hotel bedroom. Avoid regret wasting your money and time at ibis Leeds Centre Marlborough Street.
Stayed 1 night in Jan 2024
Response from The Ibis Management on Jan 24, 2024
Dear Guest, Thank you for taking the time to leave your valuable feedback. We are sorry that on this occasion you were disappointed with your experience, we hope you can earn our trust and come back . Kind regards,