All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 6809 out of 9098 reviews" "
One of the bathroom towel smelled weird and some staff was knocking on doors around 9:30am confirming our checkout dates. Some outlets don’t charge properly.
Restaurants are nice and staffs are friendly. Great stores to shop at casinos offer nice varieties.
The property and facilities are great however your ‘process’ of requiring people to wait to check in and wait to be escorted for every little thing from Spa to restaurants to even making purchases really gets in the way of enjoyment and deprived guests of much of the limited valuable time they could be enjoying. Your process needs to be simplified and made more seamless across the board from a guest standpoint. It really detracts from overall guest experience.
No water in the rooms, asked for bottles to be sent up they wanted $70USD. The average hotel in any city provides free water yet the Wynn doesn’t.
Also, no coffee machine in the rooms. It’s unfortunate they do everything they can to get you to go downstairs and gamble.
Property was clean, rooms were clean. Employees were nice.
The hotel decor is spectacular. Room was quite spacious and was very comfortable. There was a lack of toiletries provided and also you could not use the refrigerator in the room for personal items.it was stocked with hotel drinks and for example $8 for a can of pop, crazy.Also there was a tray of snacks at exorbitant prices. Finally the pool area was nice with lots of comfortable beds but NO umbrellas for shade. If you did want 2 sun beds with an umbrella you had to rent them at a cost of $200 a day. Everything about this hotel is a complete RIP OFF , with probably the exception of the breakfast buffet which I have to admit is the most extensive buffet I have ever seen, it literally has everything you could think of and whilst $60 is on the high side you really don’t need anything else to eat during the day until dinner. Finally we will never stay at this hotel again.
Staff was tremendous. Ck in and ck out was easy. Buffett was very good. Pool was excellent. The room and view were great except the mattress was way too soft for us. Staff at the coffee shop and lounge bar were great too. Thx.
Called front desk 5 times the morning that we’re about to check out to ask something but no answer very disappointing. I mean even if the front desk is busy they should answer your call.
Wynn is great other than the club noise in room 1566 from 11pm-4am. They should have given us a heads up. The base was loud and kept us up all night and we had to change rooms on our last night. For the price I know we could have had a more comfortable nights sleep at the bellagio.
I love everything about this resort except the ridiculous pool hours. Closing at 5 pm when sun is out until 7:30 is ludicrous. We were so looking forward to relaxing by the pool after an early dinner. Total downer.