Title: Serene, a Vegas Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serene, a Vegas Resort Hotel with an outdoor pool, near MGM Grand Casino ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/50000/40800/40734/ba51efd2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/50000/40800/40734/2b938bc5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/50000/40800/40734/7b655d9d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/50000/40800/40734/d2a7272b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mega Suite | Bathroom](https://images.trvl-media.com/lodging/1000000/50000/40800/40734/7129a362.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Serene, a Vegas Resort stands on the vibrant Las Vegas Strip offering a peaceful haven with its outdoor pool and sunny terrace. Guests can enjoy convenient dry cleaning services, store their luggage, dine at Addiction Restaurant, or maintain their fitness routine in the gym. 6.4 ## Popular amenities - Breakfast available - Bar - Room service - Pool - Gym - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 25 - Nov. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=40734&PinnedHotelID=40734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=40734&PinnedHotelID=40734&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 26 - Nov. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=40734&PinnedHotelID=40734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=40734&PinnedHotelID=40734&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=40734&PinnedHotelID=40734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=40734&PinnedHotelID=40734&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=40734&PinnedHotelID=40734&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=40734&PinnedHotelID=40734&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Premium bedding, in-room safe, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/50000/40800/40734/7ec1535a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Skyline ### Highlights Yard Balcony Air conditioning Heating TV Premium bedding Hair dryer Shower/tub combination - 350 sq ft - City view - Sleeps 4 - 1 King Bed ![Mega Suite](https://images.trvl-media.com/lodging/1000000/50000/40800/40734/91f5c0f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mega Suite ### Highlights Yard Balcony Air conditioning Heating TV Premium bedding Hair dryer Shower/tub combination - 1100 sq ft - Sleeps 4 - 1 King Bed ![Premium bedding, in-room safe, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/50000/40800/40734/7ec1535a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Run of House) ### Highlights Yard Balcony Air conditioning Heating TV Premium bedding Hair dryer Shower/tub combination - 350 sq ft - Sleeps 4 - 1 King Bed OR 2 Queen Beds ![Premium bedding, in-room safe, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/50000/40800/40734/7ec1535a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Yard Balcony Air conditioning Heating TV Premium bedding Hair dryer Shower/tub combination - 350 sq ft - Sleeps 4 - 1 King Bed ### Deluxe Suite, 1 King Bed ### Highlights Yard Balcony Separate sitting area Air conditioning Heating TV Premium bedding Hair dryer - 500 sq ft - Sleeps 4 - 1 King Bed ![Premium bedding, in-room safe, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/50000/40800/40734/7ec1535a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Pool View ### Highlights Yard Balcony Air conditioning Heating TV Premium bedding Hair dryer Shower/tub combination - 350 sq ft - Sleeps 4 - 1 King Bed ### Deluxe Suite, 2 Queen Beds ### Highlights Yard Balcony Separate sitting area Air conditioning Heating TV Premium bedding Hair dryer - 500 sq ft - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1360000/1353500/1353440/fa658ad7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### OYO Hotel and Casino Las Vegas Las Vegas - Pool - Pet-friendly - Free WiFi - Restaurant 5.4 7,174 reviews CA $13 CA $87 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Las-Vegas-Hotels-OYO-Hotel-And-Casino-Las-Vegas.h1353440.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=178276&destination=Las Vegas (and vicinity)&destType=MARKET&latLong=36.114666,-115.172872&searchId=c67f9f55-ccbe-4ff0-b07d-6a07d2688c84&top_cur=CAD) Ad ![11 restaurants, lunch, dinner served; Mediterranean cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1770000/1770000/1769973/8216f79d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Palazzo at The Venetian Las Vegas Strip - Pool - Hot tub - Spa - Restaurant 9.4 Exceptional 8,347 reviews CA $236 CA $355 total includes taxes & fees Dec 15 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLas-Vegas-Hotels-Serene.h40734.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLas-Vegas-Hotels-Serene.h40734.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.10763%2C-115.15407&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7prb-uUzb5yYYaDxPytvAHC7Zrw=) 455 E Harmon Avenue, Las Vegas, NV, 89169 #### What's nearby - University of Nevada, Las Vegas - 5 min walk - 0.5 km - Tuscany Casino - 12 min walk - 1.0 km - Thomas and Mack Center - 13 min walk - 1.2 km - MGM Grand Casino - 18 min walk - 1.6 km - The Cosmopolitan Casino - 3 min drive - 1.9 km #### Getting around - MGM Grand Monorail Station - 2 min drive - Las Vegas International Airport Station - 4 min drive - Harry Reid Intl. Airport (LAS) - 4 min drive #### Restaurants - ‪White Castle - ‬2 min walk - ‪The Kitchen at Commons Club - ‬2 min walk - ‪Hofbrauhaus Las Vegas - ‬3 min walk - ‪The Shag Room - ‬2 min walk - ‪Roberto's Taco Shop - ‬3 min walk ## About this property ### Serene, a Vegas Resort Boutique hotel near MGM Grand Casino Take advantage of a poolside bar, a terrace, and dry cleaning/laundry services at Serene, a Vegas Resort. The on-site restaurant, Addiction Restaurant, offers breakfast, lunch, and dinner. In-room WiFi (surcharge) is available to all guests, along with a bar and a gym. You'll also enjoy the following perks during your stay: - An outdoor pool - Breakfast (surcharge), a TV in the lobby, and free newspapers - Multilingual staff, luggage storage, and ATM/banking services - A porter/bellhop, 1 meeting room, and an elevator Room features All 149 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like safes and WiFi. Extra amenities include: - Bathrooms with bathtubs and showers - TVs with premium channels - Private yards, heating, and daily housekeeping ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/18000000/17870000/17863500/17863402/48f2f9ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Berkley Las Vegas Enterprise - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 2,414 reviews CA $150 CA $193 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=17863402&PinnedHotelID=17863402&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/2000000/1150000/1144100/1144016/f0aedf63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Vacation Club Cancun Resort Las Vegas Enterprise - Pool - Hot tub - Waterslide - Free WiFi 8.4 Very good 3,001 reviews CA $100 CA $168 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=1144016&PinnedHotelID=1144016&HadPinnedHotel=true®ionId=-1&adults=2) ![Cafe](https://images.trvl-media.com/lodging/1000000/50000/43400/43312/d8924c28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Nugget Las Vegas Hotel & Casino Downtown Las Vegas - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 12,900 reviews CA $44 CA $123 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=43312&PinnedHotelID=43312&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/41100/41081/eeb39ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The STRAT Hotel, Casino & Tower Las Vegas Strip - Pool - Free WiFi - Restaurant - Air conditioning 7.6 Good 18,375 reviews CA $19 CA $101 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=41081&PinnedHotelID=41081&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/1000000/70000/67300/67274/fb3c13b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Main Street Station Hotel, Casino and Brewery Downtown Las Vegas - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 2,769 reviews CA $36 CA $94 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=67274&PinnedHotelID=67274&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/70000/63100/63082/dfcd5b32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arizona Charlie's Boulder Las Vegas - Pool - Hot tub - Parking included - Free WiFi 6.6 2,451 reviews CA $23 CA $73 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=63082&PinnedHotelID=63082&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (surcharge) - Available in some public areas: WiFi (surcharge) ### Parking and transportation - Wheelchair-accessible parking available ### Food and drink - Breakfast available for a fee: USD 10 to 26 per person - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Addiction Restaurant ### Things to do - Gym - Outdoor pool - TV in common areas ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - Meeting room ### Outdoors - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 floors - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathtub - Free toiletries - Hair dryer - Private bathroom - Shower - Shower/bathtub combination - Towels provided ### Entertainment - TV with premium cable/satellite channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Heating - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 2 AM Minimum check-in age: 21 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: USD 50.00 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Welcoming dogs only Up to 25 lbs per pet ### Children and extra beds This property does not allow children Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50 per night - Utility fee: USD 2.95 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Breakfast fee: approximately USD 10 to 26 per person - Late check-out fee: USD 50.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property caters to LGBTQ+ guests This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Rumor Rumor Rumor Boutique Rumor Boutique Hotel Rumor Boutique Hotel Las Vegas Rumor Boutique Las Vegas Rumor Hotel Rumor Hotel Boutique Rumor Boutique Hotel Serene, a Vegas Resort Hotel Serene, a Vegas Resort Las Vegas Serene, a Vegas Resort Hotel Las Vegas ## Frequently asked questions ### Does Serene, a Vegas Resort have a pool? > Yes, this property has an outdoor pool. ### Is Serene, a Vegas Resort pet-friendly? > Yes, this property allows dogs with a maximum weight of up to 25 lbs per pet. ### What time is check-in at Serene, a Vegas Resort? > Check-in start time: 4 PM; Check-in end time: 2 AM. ### What time is check-out at Serene, a Vegas Resort? > Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability). ### Where is Serene, a Vegas Resort located? > Situated near the airport, this boutique hotel is within 2 mi (3 km) of University of Nevada, Las Vegas, MGM Grand Casino, and The Cosmopolitan Casino. Casino at Aria and Bellagio Casino are also within 2 mi (3 km). Ballys and Paris Las Vegas Monorail Station is 21 minutes by foot and MGM Grand Monorail Station is 24 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serene, a Vegas Resort Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 207 8 - Good 238 6 - Okay 257 4 - Poor 151 2 - Terrible 152 ### 6.8/10 Cleanliness ### 6.8/10 Staff & service ### 6.2/10 Property conditions & facilities ### 8/10 Good #### Justin H, Prior Lake, MN Aug 25, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pretty good location for the price If I remember correctly this was a pretty good location for the price. ##### Justin H ### 2/10 Terrible #### SVargas22 Mar 4, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WHY AM I REVIEWING A NON- EXISTENT HOTEL!? EXPEDIA failed to let me know that Rumor Boutique Hotel was bought off by new ownership and had to stay in a "currently renovated" hotel called Serene, that equaled to nothing but issues!!! ##### SVargas22 ### 4/10 Poor #### Verified traveller Feb 15, 2017 Liked: Staff & service, room comfort Disliked: Cleanliness #### Nice hotel The picture on the website are amazing but totally Different in person however i was told it was under construction i will stay there again cause staff was nice and helpful i hope the bar lounge opens soon it is away from the strip but I really did like my stay ##### Verified traveller ### 10/10 Excellent #### Matt Jan 27, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Rates if you are a sound sleeper The hotel was well appointed, but a bit loud due to the airport nearby. ##### Matt ### 8/10 Good #### Markisha A. Jan 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel! Hello everyone I love nice rooms, and I'm a Vegas resident here so from time to time I like to get away and have a staycation. I was very satisfied with the Hotel Rumor Boutique my boyfriend also loved it, we will be going back soon! The staff were also great thanks again! ##### Markisha A. ### 6/10 Okay #### Verified traveller Jan 21, 2017 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities #### eh Trying to turn on was like calculus. Lightbulb out. ##### Verified traveller ### 10/10 Excellent #### Francisco Jan 18, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Modern style boutique Boutique hotel. Easy access compared to the big hotels in vegas. Amazing rooms very modern. ##### Francisco ### 4/10 Poor #### Verified traveller Jan 17, 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort First room we had the lights were dead and weird stains on drapes. Second room weird stains in random places. Nice to be close to the strip cut would never stay here again. ##### Verified traveller ### 2/10 Terrible #### Verified traveller Jan 16, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never go to this hotel Staff was unprofessional having personal conversations about sex while guest needed to be helped . Maintenance issues tv didn't work heater didn't work. False advertisement not all rooms have jacuzzi tub . dirty linen lined the hallways like homeless people lived in them ##### Verified traveller ### 4/10 Poor #### Audrianna Jan 16, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall....won't stay here again. It was honestly quite horrible. First off the room was nothing like what was presented. Our window didn't open, the tv didn't work, the shower was either freezing cold or way to hot. Our next door neighbors were crazy both nights. They were insanely loud and then we're fighting all night. We ended up with a hole in our room the next morning. ##### Audrianna ### 2/10 Terrible #### Verified traveller Jan 16, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don not stay here Awful. Room was dirty, no convenient outlets, poor lighting scheme, a/c unit- 1 was stuck in heater, the other dripped water (which probably meant there was mold). Oh and the beds Are super uncomfortable ##### Verified traveller ### 6/10 Okay #### John Jan 16, 2017 Liked: Cleanliness The account is control by remote I did not have one in my room so my room Saturday hot all night because they could not locate 1. There was a picture missing off the wall smh. They gave me keys initially to a room that was either not cleaned or already occupied. Just a horrible stay. ##### John ### 4/10 Poor #### HT, LAS VEGAS, NV Jan 16, 2017 Disliked: Property conditions & facilities #### UNEXPECTED This facility 50% similar its look from WEBSITE. Loud music, too many drinking and smoking near by the pool. Its not a great place for family vacation. AC filter dirty, closet sliding door falling apart, and little odor ##### HT ### 2/10 Terrible #### Jerry, SF flyer Jan 16, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The hotel tried hard to be hip and posh, but lacki The hotel tried hard to be hip and posh, but lacking in detail, such as lose outlets that can hold your charger steadily. In addition AC and heater does not work in the two rooms I stayed in. During the stay, I upgraded to a bigger room for $25/night, only to find out the room that I pay more has less amenities ( bathtub and hairdryer). I did not care about the tub, because the tub in my previous room was filthy. Staff were not so professional either. During check in, had to wait til she finished talking on the phone, for about 5 minutes. Same thing, during the upgrading process. Asked for 4:30 & 4:45 AM wake up call, didn't receive it until 5 AM.(why bother calling me at 5?). Not happy at all, cos I was hoping to stay in a hotel, not run down motel. ##### Jerry ### 10/10 Excellent #### Verified traveller Jan 15, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very happy with this one ##### Verified traveller ### 6/10 Okay #### Stephen Jan 14, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Cheap hotel with bigger rooms The suite I received was big, had a spa in the bedroom. bathroom was adequate, but shower flooded ocasionally. Marijuana smell was everywhere in this hotel, but you do get used to it. ##### Stephen ### 6/10 Okay #### bob, phx ax Jan 14, 2017 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities #### Funky and cute..but outdated and not refurbished. Needs to be refinished. But not bad for value. Great location. Low rates. BUT: a lil sketchy. Lots of pot smoking and partying going on. ##### bob ### 10/10 Excellent #### Tyrone Jan 12, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Just a over nighter...me and my fiance always stay there for our staycations ##### Tyrone ### 2/10 Terrible #### TK, 日本 Jan 10, 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Bed bugがやばい お札がなくてチップを払わなかった日を境にBed Bugだらけのシーツに差し代わり連日身体中が痒くて寝れない日々 帰国した今も太ももの裏、お腹痒い そしてデポジットで150ドル取られ(ここまでは普通) チェックアウト時に100ドル以上引かれておりレシートを見るとResort fee,Room tax,Energy Surchargeなるものが毎日取られてました。 ##### TK ### 2/10 Terrible #### Rachael Jan 9, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The room smelled so bad of smoke! They say they are smoke free NOT!! ##### Rachael ### 2/10 Terrible #### Verified traveller Jan 9, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a nice boutique This hotel is trying to look nice but it fails when you look closely. My room was old, smelled bad and dirty. Cigarette jokes in the blankets in a non-smoking room. Would never stay there again. ##### Verified traveller ### 4/10 Poor #### Verified traveller Jan 7, 2017 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Likely a fine hotel but a bad room While admittedly it was a crazy time (CES) was given a room with a whole in the wall, the white couch was covered in black sharpie the plugs in the walls were so worn that charges just fell out of the wall. My rooms heater was also broken, I asked to have it fixed but it never was. However the bed was great as was the parking and wifi. It was close enough to be convenient but not a part of the crazy. However the staff was not that worried or helpful/upset when told about the problems with the room. They might have been fully booked so there may not have been anything they could do but they didn't offer to comp even a breakfast for all the hassle ##### Verified traveller ### 4/10 Poor #### Verified traveller Jan 7, 2017 Disliked: Cleanliness, room comfort #### Disappointed.... Expected Better I didn't really like my experience. First there was a roach in the bathroom which disgusted us. The shower didn't work properly. The iron table had no sheet and no fridge in the room, it had to be rented. For paying over $400 per night at this hotel, I will never again choose this place. ##### Verified traveller ### 2/10 Terrible #### Gabriel Jan 4, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Bad service ##### Gabriel ### 2/10 Terrible #### Joseiph Jan 4, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst Stay ever This was the worst experience ever. I have never left a hotel in the middle of the night to get better rest at the airport. There were multiple parties being extremely loud outside and in the hallway. The hallway was filled with smoke from people smoking weed and cigarettes. (Clearly not a non smoking hotel) I called the front desk multiple times and each they said the would have security take care of the noise. After 3 hours of this I just got up, packed and left. The front desk lady didn't even seem phased, apparently this is normal. It sucks cause this hotel has such potential. The room were not very clean and I felt I had to wear my shoes in the room all the time. Also there was only a sheet like blanket. ##### Joseiph ## Expedia's Latest Trends ### Hotels > [Hotels in Tucson](https://www.expedia.ca/Tucson-Hotels.d602986.Travel-Guide-Hotels) > > [Whiskey Pete's Hotel & Casino](https://www.expedia.ca/Primm-Hotels-Whiskey-Petes-Hotel-Casino.h694253.Hotel-Information) > > [Family Hotels in London](https://www.expedia.ca/London-Hotels-Family-Hotel.0-0-d178279-tFamilyHotel.Travel-Guide-Filter-Hotels) > > [Fairmont Le Chateau Frontenac](https://www.expedia.ca/Quebec-Hotels-Fairmont-Le-Chateau-Frontenac.h12522.Hotel-Information) > > [Maswik Lodge - Inside the Park](https://www.expedia.ca/Grand-Canyon-Hotels-Maswik-Lodge-Inside-The-Park.h2804551.Hotel-Information) > > [All Inclusive Resorts and Hotels in Nicaragua](https://www.expedia.ca/Destinations-In-Nicaragua-All-Inclusive-Hotel.0-0-d134-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Steinbach](https://www.expedia.ca/Steinbach-Hotels.d181807.Travel-Guide-Hotels) > > [Buffalo Bill's Resort & Casino](https://www.expedia.ca/Jean-Hotels-Buffalo-Bills-Resort-Casino.h103848.Hotel-Information) > > [Primm Valley Resort & Casino](https://www.expedia.ca/Primm-Hotels-Primm-Valley-Resort-Casino.h692613.Hotel-Information) ### Flights > [Flights from Liberia (LIR) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/lir/yvr/liberia-to-vancouver) > > [Flights from Toronto](https://www.expedia.ca/lp/flights/178314/flights-from-toronto) > > [Flights from Toronto (YYZ) to Washington (DCA)](https://www.expedia.ca/lp/flights/yyz/dca/toronto-to-washington) > > [Flights from Taoyuan City (TPE) to Narita (NRT)](https://www.expedia.ca/lp/flights/tpe/nrt/taipei-to-tokyo) > > [Flights from Dallas (DFW) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/dfw/yyz/dallas-to-toronto) > > [Flights from Buffalo (BUF) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/buf/phx/buffalo-to-phoenix) > > [Flights from Sudbury (YSB) to Dieppe (YQM)](https://www.expedia.ca/lp/flights/ysb/yqm/sudbury-to-moncton) > > [Flights from Los Angeles (ONT) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/ont/ywg/ontario-to-winnipeg) > > [Flights from Buffalo (BUF) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/buf/yyz/buffalo-to-toronto) > > [Flights from Cassidy (YCD) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/ycd/mex/nanaimo-to-mexico-city) ### Cars > [Sixt Car Rentals In Orlando Intl](https://www.expedia.ca/Sixt-Car-Rentals-In-Orlando-Intl.d5194573-c35.Car-Rental-Guide-Suppliers) > > [Car rentals in Edmonton](https://www.expedia.ca/Car-Rentals-In-Edmonton.d180002.Car-Rental-Guide) > > [Car rentals in Manila](https://www.expedia.ca/Car-Rentals-In-Manila.d178282.Car-Rental-Guide) > > [Hertz Car Rentals In Coquitlam](https://www.expedia.ca/Hertz-Car-Rentals-In-Coquitlam.d10583-c40.Car-Rental-Guide-Suppliers) ### Packages > [Wangfujing Street](https://www.expedia.ca/Wangfujing-Street-Downtown-Beijing.d6140156.Vacation-Attraction) > > [Dominican Republic Vacations](https://www.expedia.ca/Dominican-Republic.d50.Destination-Travel-Guides) ### Vacation Rentals > [Grande Prairie Vacation Rentals](https://www.expedia.ca/Grande-Prairie-Vacation-Rentals.d6139550.Travel-Guide-VacationRentals) > > [Drumheller Vacation Rentals](https://www.expedia.ca/Drumheller-Vacation-Rentals.d55296.Travel-Guide-VacationRentals) > > [Midland Vacation Rentals](https://www.expedia.ca/Midland-Vacation-Rentals.d8872.Travel-Guide-VacationRentals)