1BR Balcony Suite Strip View | Balcony

Reviews of Jet Luxury Resorts @ The Signature Condo Hotel

4.5 out of 5
Jet Luxury Resorts @ The Signature Condo Hotel
145 E Harmon Ave, Las Vegas, NV

Reviews

8.4

Very good

Rating 10 - Excellent. 1978 out of 3711 reviews" "
Rating 8 - Good. 899 out of 3711 reviews" "
Rating 6 - Okay. 372 out of 3711 reviews" "
Rating 4 - Poor. 232 out of 3711 reviews" "
Rating 2 - Terrible. 230 out of 3711 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the spacious accommodations for our family. Had all the amenities needed. The pools were fabulous. The staff was very friendly and helpful.
Stayed 2 nights in May 2024
Response from JLR on May 23, 2024
Thank you

10/10 Excellent

danielle

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Drinks way overpriced. Starbucks inside hotel is very convenient. The pools were nice, but the advertised 3 pools were only open one at a time leading to it being crowded. Staff was nice, uber pickup was convenient.
Stayed 3 nights in May 2024
Response from JLR on May 18, 2024
Thank you for your feedback.

10/10 Excellent

Detric

Liked: Property conditions & facilities
Stayed 3 nights in May 2024
Response from JLR on May 15, 2024
Thank you for your feedback.

4/10 Poor

Tyson

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Yolanda on May 13, 2024
Thank you for sharing your experience and we appreciate your feedback. We will be addressing your concerns.AgainThank You!!!

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place is the best! My new favorite that I’ll continue to choose for all my Vegas trips! You have access to MGMs pools and lazy river and it’s short walk to the Las Vegas Strip. They are independently managed so it’s not as easy as calling down to the front desk but the best part is- I’ve NEVER had to call about anything. With at least 4 trips in the last couple of years, everything has gone smoothly each time. Choose this place. You won’t be disappointed.
Stayed 2 nights in Apr 2024
Response from Yolanda on May 10, 2024
Hi Jennifer, It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff!
Stayed 2 nights in Feb 2024
Response from Yolanda on May 9, 2024
Hi Kimberly,It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

8/10 Good

Ayawna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is connected to MGM Grand so you don't have to walk the strip to get to the action. Even though it's not on the strip, it's near by and tucked away enough to enjoy a quiet night on the balcony. There were some amenities to the room that were not working, but still enjoyable and the property is nice. Overall, the staff was polite and friendly, the room was spacious and well up kept. We enjoyed our stay and would absolutely stay there again.
Stayed 5 nights in May 2024
Response from Yolanda on May 7, 2024
Hi Ayawna, It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

2/10 Terrible

Luis

Disliked: Cleanliness, amenities, property conditions & facilities
I'm a guest and very disappointed with the room. Mattress is lifting from bottom side.I just had back surgery cant lay in this bed, there is 2 phones not working, we have medical condition that require phone, if we need medical attention with no phone we will hold you responsible. We also dont have remote for tv , we are just sitting here looking at the four walls. This is ridiculous and I need our money back or put us in a different room immediately. Alarm clock doesn't even work. The couch if disgusting , it has holes extremely dirty. Im so disgusted.
Stayed 2 nights in May 2024
Response from Yolanda on May 7, 2024
Luis, Thank you for sharing your experience and we appreciate your feedback. We will be addressing your concerns.AgainThank You!!!

10/10 Excellent

Darrin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great for us. Close enough to everything, but also a little away from the busyness to be able to take a break if you wanted to.
Stayed 3 nights in May 2024
Response from Yolanda on May 6, 2024
Hello Darrin, It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will always stay at this property. It’s like home away from home
Stayed 6 nights in Apr 2024
Response from Yolanda on Apr 27, 2024
Hi Anna, It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great spot off the strip
Stayed 3 nights in Apr 2024
Response from JLR on Apr 27, 2024
Thank you for your feedback.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property. Very secure and just off the strip enough but close enough to enjoy it. Would stay there again.
Stayed 4 nights in Apr 2024
Response from JLR on Apr 14, 2024
Thank you for your feedback.

10/10 Excellent

Hosung

Liked: Cleanliness, amenities, property conditions & facilities
It was great for family stay.
Stayed 3 nights in Mar 2024
Response from Yolanda on Apr 15, 2024
Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

6/10 Okay

Armando

Travelled with group
Disliked: Cleanliness
The property is located right into the MGM and New York New York, it is a great location. Unfortunately, we were greeted by a very rude staff, both in the valet and the front desk. No one seemed like they wanted to be there. So that was the not the best start, second the mattress had stains right under the sheets and overall the room is very old and it looks it. For example, The tv has a dvd player, the wooden chairs, and sofas are worn down. Also, this property is managed by a 3rd party, so if you need any house keeping, you have to message them yourself between 11-6pm, you can not go to the front desk. This property has a great location, and great food options if you don’t mind walking. Overall it was an okay room and it’s best for people that are not going to be in the room too much.
Stayed 3 nights in Apr 2024
Response from Yolanda on Apr 9, 2024
Hi Mr. Armando, Thank you for sharing your experience, and we appreciate your feed back. We will be addressing your concerns.Again,THANK YOU!!!

8/10 Good

Anna

Stayed 3 nights in Apr 2024
Response from JLR on Apr 27, 2024
Thank you for your feedback.

8/10 Good

sukhi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Yolanda on Apr 1, 2024
Hi Sukhi, It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

10/10 Excellent

Renie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from JLR on Mar 28, 2024
Thank you for your feedback.

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
great property, dont hesitate to stay here.
Stayed 5 nights in Mar 2024
Response from Yolanda on Mar 19, 2024
Hi Brian, It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

8/10 Good

Erik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walkable connection to MGM was great. The room had some dated items and the MGM pools being closed was bummer, but overall stay was pleasant.
Stayed 2 nights in Feb 2024
Response from Yolanda on Mar 18, 2024
Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

8/10 Good

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Counter person at the property was not very pleasant due to the fact that I booked the hotel through a third party. Always referred me to talk to the company booked my hotel for the answers. I wish that the counter person should be more nice and whether I am booking from the third party or not to give me a good services.
Stayed 1 night in Mar 2024
Response from Yolanda on Mar 12, 2024
Hi Joseph, Thank you for your feedback and sharing your experience. We will be addressing your concerns.

4/10 Poor

Tracy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Yolanda on Mar 7, 2024
Hi Tracy,Thank you for your feedback and sharing your experience. We will be addressing your concerns.

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We found some of the front desk staff to be less than friendly. Arrived early and asked about early check in. We were told that "since we booked with a third party, we would have to wait till regular check in time". She easily could have said your room is not available or even hey did you know about the perks of booking direct with us including early check in but no, she made us seem lesser by not booking direct. When we did check in at regular time, a different person helped us and she was friendly and professional. The room itself was fine. There is a race track experience nearby and you can definitely hear the cars most of the day if you are in the room.
Stayed 3 nights in Mar 2024
Response from Yolanda on Mar 5, 2024
Hi Eric, It's always a pleasure to read/hear when our guest's stays are enjoyable. We will be addressing your concerns, regarding the friendliness of Signature's staffing. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

8/10 Good

Grant

Travelled with family
Nice studio apartment but it’s starting to get dated and beat up.
Stayed 4 nights in Feb 2024
Response from Yolanda on Mar 4, 2024
Hi Grant, It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

8/10 Good

shereka

Liked: Amenities, property conditions & facilities
Overall the property was good. My only critique would be For the cleaning staff to check the room prior to a guest checking in
Stayed 2 nights in Feb 2024
Response from Yolanda on Mar 4, 2024
It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays. We will be addressing your concerns.Again,THANK YOU!!!

10/10 Excellent

John

Stayed 2 nights in Mar 2024
Response from JLR on Mar 24, 2024
Thank you for your feedback.

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Signature is an amazing location, easy walk indoor walk to MGM. Decent food nearby. Great location to visit the MVM pools.
Response from JLR on Feb 25, 2024
Thank you for your feedback.

10/10 Excellent

Ramion Drew

Liked: Cleanliness, property conditions & facilities
This is connected to the MGM Grand
Stayed 4 nights in Feb 2024
Response from Yolanda on Feb 22, 2024
Hi Ramion, It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

10/10 Excellent

Eriah

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from Yolanda on Feb 22, 2024
Eriah,It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

2/10 Terrible

Cameron

Disliked: Cleanliness, property conditions & facilities
Everything about the property was excellent except for the fact that it was not clean and when I asked it to be cleaned it took them an extra day and the second time asking for it to be cleaned they gave me attitude. It should not take 2 days to clean pubic hair out of a rental suite.
Stayed 3 nights in Feb 2024
Response from Yolanda on Feb 19, 2024
Hi Cameron,Thank you for your feedback and sharing your experience. We will be addressing your concerns.

10/10 Excellent

Ignacio

Liked: Cleanliness, room comfort
Amazing. Clean and comfy!!
Stayed 1 night in Feb 2024
Response from Yolanda on Feb 19, 2024
Hello Ignacio, It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024
Response from JLR on Mar 20, 2024
Thank you

10/10 Excellent

Javon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is connected to the Grand MGM which offers you the monorail transportation plus dining options and the casino . We stayed in Tower 1 which is the one connected to the MGM but all properties are connected and have a local store and STARBUCKS 😇.
Stayed 3 nights in Feb 2024
Response from Yolanda on Feb 16, 2024
Hello Javon,It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

8/10 Good

dan

Nice clean room. I liked being removed by the strip a little but my wife didn’t like it. I was a bit annoyed they don’t let you check in early at all because we needed to get to the Super Bowl and they didn’t even entertain the idea.
Stayed 2 nights in Feb 2024
Response from JLR on Feb 14, 2024
Thank you for your feedback.

6/10 Okay

Chris

Travelled with partner
The mixing valve in the shower is broken so my shower water temperature kept changing from hot to cold. Room had not been thoroughly cleaned. There was hair on the floor in the bathroom, the shower had residue and the are between the couch and table had old food crumbs on the carpet.
Stayed 3 nights in Feb 2024
Response from JLR on Feb 11, 2024
Thank you for your feedback.

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious room with kitchenette features. Once you learn where the Uber pickup spot is and the entrance to the corridor to MGM Grand you realize how close to the strip it is and accessible. Rooms are not all identical (subleased condos) and no full hotel staff or restaurant, but lots of stuff at MGM is easy access. And many rooms have a view of Top Golf, if that matters…
Stayed 3 nights in Feb 2024
Response from JLR on Feb 10, 2024
Thank you for your feedback.

10/10 Excellent

Re'Niisha, Hanford

Liked: Cleanliness, amenities, property conditions & facilities
The setup of the property was nice. There are three towers. The only downside is valet may be full. They tried to tell me i would have to park my car 3 mins away and walk to the property at midnight and a single traveler while pregnant and a disabled veteran. That was really disappointing.
Stayed 2 nights in Feb 2024
Response from Yolanda on Feb 8, 2024
It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

10/10 Excellent

Denise

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from JLR on Feb 8, 2024
Thank you for your feedback.

6/10 Okay

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The property was nice, clean and quiet, but the shower ran out of hot water in a matter of minutes and no staff around to report it to or maintenance to have it fixed. Otherwise, I would have given a much higher rating.
Stayed 2 nights in Jan 2024
Response from Yolanda on Feb 5, 2024
Hi Andrew, It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience. Our apologies for the hot water situation. I will address the hot water concern with the Signature as this is out of our control. Please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

10/10 Excellent

YOUNSICK

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2024
Response from Yolanda on Feb 5, 2024
Hi Younsick, It's always a pleasure to read/hear when our guest's stays are good/enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

10/10 Excellent

Patrick

Stayed 2 nights in Feb 2024
Response from JLR on Feb 4, 2024
Thank you for your feedback.

6/10 Okay

Verified traveller

Travelled with group
Room could have been cleaner.. blanket smelled like. Cologne
Stayed 3 nights in Jan 2024
Response from JLR on Feb 3, 2024
Thank you for your feedback.

2/10 Terrible

Brandy

Stayed 1 night in Jan 2024
Response from JLR on Mar 20, 2024
Thank you for your feedback.

10/10 Excellent

Eric

Stayed 2 nights in Jan 2024
Response from Yolanda on Jan 30, 2024
Hi Eric, It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

8/10 Good

sataporn

Liked: Cleanliness, amenities, property conditions & facilities
Very big room. But a little bit older.
Stayed 3 nights in Jan 2024
Response from Yolanda on Jan 26, 2024
It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

6/10 Okay

Brittany

Liked: Cleanliness
Stayed 5 nights in Jan 2024
Response from Yolanda on Jan 26, 2024
Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

6/10 Okay

Claudio

Travelled with family
Disliked: Cleanliness, amenities
The room was not prepared for 3 adults as we requested. Only one king bed. I booked two rooms and they were in different building. The recepcionist did not want to make any change. The rooms were not cleaned at any time. The fridge had a terrible smell.
Stayed 2 nights in Jan 2024
Response from Yolanda on Jan 25, 2024
Hi ClaudioThank you for your feedback and sharing your experience. We will be addressing your concerns.

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Great little studio. Walking distance from strip. Short ride to Friedmont st.
Stayed 2 nights in Jan 2024
Response from Yolanda on Jan 24, 2024
Hi Edward, It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

8/10 Good

Jay

Liked: Cleanliness, room comfort
Great place - but the "condo" lacks some basic equipment so I can't rate it a 5.
Stayed 1 night in Jan 2024
Response from Yolanda on Jan 24, 2024
Hi Jay, Thank you for your feedback and sharing your experience.

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, property conditions & facilities
I enjoyed the connectivity to the MGM and how close it is to the strip.
Stayed 4 nights in Jan 2024
Response from JLR on Jan 23, 2024
Thank you for your feedback.

10/10 Excellent

Kandace

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from Yolanda on Jan 22, 2024
Hi Kandace,It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!