Seasonal outdoor pool, cabanas (surcharge), pool umbrellas

Reviews of Hilton Grand Vacations Club Elara Center Strip Las Vegas

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 734 out of 1106 reviews" "
Rating 8 - Good. 189 out of 1106 reviews" "
Rating 6 - Okay. 91 out of 1106 reviews" "
Rating 4 - Poor. 47 out of 1106 reviews" "
Rating 2 - Terrible. 45 out of 1106 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in May 2024

10/10 Excellent

Houda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Valarie, Sacramento

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It’s consistently nice.
Stayed 3 nights in May 2024

8/10 Good

tin

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights with my family for second time.
Stayed 3 nights in May 2024

4/10 Poor

GUSTAVO

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Services on May 13, 2024
Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

2/10 Terrible

Miranda

Stayed 5 nights in May 2024
Response from Eduardo F. on May 9, 2024
Good morning, I am sorry we did not mee your expectations. At your earliest convenience, if you could provide additional information regarding your stay to ensure we can make the appropriate improvements moving forward.

10/10 Excellent

Raghav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 6 nights in Apr 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was like home away from home. So comfortable and spacious. The staff were so awesome and helpful. It would be hard to top this stay we had .
Stayed 3 nights in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Quite, Calm yet close to action
Stayed 3 nights in May 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property!!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jade

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful specially Tyler. Room was spacious and clean. Loved our stay and will definitely stay there again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The property is within walking distance to the center strip yet quiet enough for a relaxing vacation.
Stayed 4 nights in Apr 2024

10/10 Excellent

Shirley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, convenient shopping,always transportation, just loved it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Dania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and flexible
Stayed 1 night in May 2024

10/10 Excellent

Ernesto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and enjoyed our stay
Stayed 2 nights in Apr 2024

4/10 Poor

Linda

Travelled with partner
Liked: Cleanliness, amenities
Pool closes to early (8pm). Can’t turn chairs or life guards tell u to put them back and line them up straight. Just a little bit much and annoying. No mirrors in room except in bathroom.. so strange!!!’ Not a one!! Security guards by elevators always pleasant!!! And very helpful! Too far to walk to monorail.. better areas. Over all ok!!!! but won’t be back!!’
Stayed 5 nights in Apr 2024
Response from Travis on May 3, 2024
Thank you, Linda for your feedback. The lifeguards are instructed to have the guest not move the chairs for safety reasons. We appreciate you staying at the Elara. If we can assist you in the future in any way, please don't hesitate to reach out.

8/10 Good

Jessica

Stayed 2 nights in Apr 2024

10/10 Excellent

J Kirby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Supervisor on May 1, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience staying here and would definitely recommend to family and friends! We plan to return soon!
Stayed 4 nights in Apr 2024
Response from Guest Services Supervisor on May 1, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property exceeded expectations! Would recommend
Stayed 3 nights in Apr 2024
Response from Guest Services Supervisor on May 1, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would highly recommend
Stayed 7 nights in Apr 2024
Response from Guest Services Supervisor on May 1, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Avital

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, we liked how close it was to the strip. One bedroom suite was big and clean.
Stayed 5 nights in Apr 2024
Response from Guest Services Supervisor on May 1, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

lakeisha

Travelled with family
Good
Stayed 3 nights in Apr 2024
Response from Guest Services Supervisor on May 1, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

mattie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Apr 2024
Response from Guest Services Supervisor on May 1, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love it this place we come back soon
Stayed 2 nights in Apr 2024
Response from Guest Services Supervisor on May 1, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized room for 2 adults, 2 kids with kitchenette. Beautiful room and very comfortable. The smell in the hallway was terrible on arrival but improved by the 3rd day. You could also smell weed seeping out of other nearby rooms into ours. This was the only let down.
Stayed 3 nights in Apr 2024
Response from Guest Services Supervisor on May 2, 2024
Thank you for your feedback. We apologize for any challenges that may have occurred during your stay. We hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very nice and the rooms are spacious.
Stayed 1 night in Apr 2024
Response from Guest Services Supervisor on May 1, 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room with an amazing view. The only thing I did not like was a fairly hard sell for their timeshare units which many people are unable to even give away. A polite no thank you was not enough to dissuade them.
Stayed 2 nights in Apr 2024
Response from Guest Services Supervisor on May 2, 2024
Thank you for your feedback. We apologize for any challenges that may have occurred during your stay. We hope to have the opportunity to welcome you back for an improved experience in the future.

8/10 Good

FRANCIS, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No much to complain about, except maybe the walls are thin. I can hear people talking next door. Also, no housekeeping during our 2 night stay.
Stayed 2 nights in Apr 2024
Response from Guest Services Supervisor on May 2, 2024
Thank you for your feedback. We apologize for any challenges that may have occurred during your stay. We hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Excellent

Tywuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2024
Response from Guest Services Supervisor on May 2, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Karen

Travelled with family
Liked: Amenities
Love Elara!
Stayed 1 night in Apr 2024
Response from Guest Services Supervisor on May 2, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Guest Services Supervisor on May 2, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services Supervisor on May 2, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Mais, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

6/10 Okay

Charles

Liked: Cleanliness, amenities
The room itself was amazing. Great view, spacious, and really nice amenities. Cons: i dont want to be sold on timeshares while on vacation, the smaller items (pillows, sheets, towels) were not that great (scratchy, flat).
Stayed 2 nights in Apr 2024
Response from Venus on Apr 23, 2024
Hi Charles,Thank you for taking the time to take our Post Stay Survey and providing feedback regarding your vacation. We strive to deliver the best vacations possible, and we apologize that fell short of your expectations.

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay for a friend’s bachelorette. Wonderful staff and great location!
Stayed 3 nights in Apr 2024
Response from Guest Services Supervisor on May 2, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house keeping personnel were very nice.
Stayed 3 nights in Apr 2024
Response from Guest Services Supervisor on May 2, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

8/10 Good

stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The easy access to the interior mall and the Vegas strip was great. When you leave the back of the hotel you are in the middle of all the action. My only complaint was the cleanliness of the room. The linen for the sofa bed was torn and stained. The room looked as if it hadn’t been vacuumed. When we let maid services in, they made the bed, replenished the towels and took out the garbage. They didn’t vacuum or clean anything else. There were crumbs under the dining table that stayed. Other than that I highly recommend this hotel. It’s family oriented with a great quiet pool area. I plan to stay again!!!!!
Stayed 4 nights in Apr 2024
Response from Guest Services Supervisor on May 2, 2024
Thank you for your feedback. We apologize for any challenges that may have occurred during your stay. We hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Guest Services Supervisor on May 2, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

ENER

Stayed 3 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Guest Services Supervisor on May 2, 2024
Thank you for rating your stay. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2 bedroom suite as a family of 5 and it was perfect. The room was a "studio" suite attached by conjoining doors to a "one bedroom" suite. We had a full kitchen, two full bathrooms and a large seating area. But the best part was the view of the sphere! The kids loved watching the sphere change throughout the day. The kids also enjoyed the projector screen for watching movies and while I wasn't able to connect our tablet's netflix, we found a good movie on the tv guide for the kids to watch. The hotel is very clean and the staff were all so polite and helpful. They accommodated a slightly later checkout and the self-parking was super easy and convenient. I loved that they had guest's scan in their room keys to use the elevator and pool area. We unfortunately didn't get to fully enjoy the pool as it was incredibly windy the entire weekend we were visiting. But the pool area is very nice, lots of seating areas, and always clean and welcoming. The walk to the strip is very quick - just make sure that when you exit the hotel lobby into the Miracle Miles shopping mall that you turn left (heading right, takes you for a long walk through the entire mall!). You can exit right to the strip without going through the Planet Hollywood Casino floor if you'd like. And you can easily access the pedestrian bridge to the Cosmo/Crystal Mall/Aria or the street crosswalk to the Cosmo/Bellagio. The location and large suites were perfect for our family vacation! Highly recommend.
Stayed 3 nights in Apr 2024

8/10 Good

Lily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs more dining choices. Would be nice if there is an openable window in the unit
Stayed 5 nights in Apr 2024

6/10 Okay

sang

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Venus on Apr 21, 2024
Hi Sang Thank you for taking the time to take our post stay survey. Please tell us if there is anything else we can do to best assist.

10/10 Excellent

Ross

Stayed 4 nights in Apr 2024

10/10 Excellent

Destiny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our girls trip to Vegas. Close to everything and the suite itself was beautiful and had everything we needed.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Marcelo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience!
Stayed 10 nights in Apr 2024

10/10 Excellent

Marcelo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice experience! Great Hotel with good service and facilities. I recommend!
Stayed 11 nights in Apr 2024