Outdoor pool, cabanas (surcharge), pool umbrellas
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Reviews of Downtown Grand Las Vegas

3.5 out of 5
Downtown Grand Las Vegas
206 North 3rd Street, Las Vegas, NV

Reviews

8.2

Very good

Rating 10 - Excellent. 3720 out of 7514 reviews" "
Rating 8 - Good. 2075 out of 7514 reviews" "
Rating 6 - Okay. 847 out of 7514 reviews" "
Rating 4 - Poor. 483 out of 7514 reviews" "
Rating 2 - Terrible. 389 out of 7514 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Petra

Travelled with family, Travelled with group
The location was pretty good but the property and rooms would need some updates
Stayed 1 night in May 2024

8/10 Good

Stephanie, Ventura

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The employees were top notch and made my stay the most enjoyable. The only issue I had was that the elevators weren't working in the parking garage and only 1 elevator working to get to the rooms.
Stayed 1 night in May 2024

4/10 Poor

William

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Check in process was flawed, slow and unclear. After completing the online pre-check-in, only one of the special fast kiosks worked and not very well. No on available to answer questions or help, except behind the reception desk, which took another 20 minutes. A big mess!
Stayed 2 nights in May 2024

8/10 Good

Lucyna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast
Stayed 1 night in May 2024

8/10 Good

Marisol

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the area and I like the size of the hotel! My room was nice, but it had a lot of scratches, bumps and stains.
Stayed 5 nights in May 2024

4/10 Poor

Carol

Disliked: Staff & service
I missed my flight to Las Vegas due to an accident on the freeway. I never checked in. I only wanted to change my reservation by one day from the 21st to the 22. I was unable to do so.
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place they have earplugs of u need some haha booked for edc and it was nice
Stayed 5 nights in May 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Downtown Grand Managment on May 23, 2024
James, thank you for taking the time to review our property. We would like to hear from you directly with any concerns regarding your recent stay with us. We hope to hear from you soon, and would love to host you again in the future.

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area had a parties 2 days in row. Very nosy.
Stayed 2 nights in May 2024
Response from Aundrea L. on May 22, 2024
Helen, thank you for your feedback. We host several pool parties during the season and we understand it can be noisy at times. Our pool parties are open to our guests to join and events are posted on our website should you need to prepare for your next trip with us. We hope you will visit with us again!

4/10 Poor

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times in the past enjoyed it in 2023. Now Rude employees, pool area closes to early, rude bartenders, rooms should have at least a small refrigerator, had to ask for room to be cleaned. The positive was the restaurant food was good. Had to wait to be seated for 10 minutes and the restaurant was empty.
Stayed 4 nights in Apr 2024
Response from Aundrea L. on May 22, 2024
Teresa, we appreciate you taking the time to review your recent stay with us. We are disappointed to hear about some of what you experienced. Our guests are our priority and we would like to hear more about what you experienced during your recent stay. Please contact us directly so we can further assist you. We look forward to hearing back from you.

2/10 Terrible

Camie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After we arrived at the property i could not use the self check kiosk because it could not find my reservation so we go to the counter the staff member informs me the room i booked was unavailable (i just over heard her tell the guest before us the same thing) and it was there error so she would upgrade us at no cost and that we would "be very happy with this room" by the way we booked a room with a jetted tub due to my bad back we finally get to the room and it was not even close to making us happy i go to the bathroom to use the toilet the lid was closed i open it and at least 10 fruit flies flew out of it and there are many more dead in the toilet at this point its no big deal i flush it the room was nothing special anyways i go to turn the shower on to freshen up the shower will not come on just slow drip at this point im so mad i call the front desk and explained that the shower was not working to the manager she just says come back down we will change your room great we go back down stairs bags in tow wait in a 5 person line of unhappy guest that did not have the room they booked get to the counter and the manager takes us i hand her the key and she goes what are you doing checking out? I said no our shower in our room is not working she replied not with a sorry but with a maam you dont need to be loud with me i didnt know what you came down here for so i told her we just need a room with a working shower so i can freshen up they give us another room very bad service
Stayed 1 night in May 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great
Stayed 3 nights in May 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are here for our anniversary and wanted to spend it on Freemont
Stayed 1 night in May 2024

4/10 Poor

Lucyna

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy, I dod not feel safe.
Stayed 1 night in May 2024

8/10 Good

Tyra

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was excellent. Helpful and friendly, on point. Pool staff not so good. I wanted to charge my drinks to my room since I had beverage credits. I was told that I needed to pay cash because I the "computer " said that I checked out which was a big fat lie. That was upsetting. It was a quiet weekday and she probably wanted cash and cash tips. I get that, just say that though. Otherwise it was very clean. My room was great and the location was good.
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated my birthday had a wonderful stay and the manger on duty during my stay was excellent she was very accommodating and made sure I had an amazing experience. Hats off to the valet parking also in and out with no problem.

10/10 Excellent

Terelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Andrea

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
the area i like but the hospitality at the hotel was not nice...security was over the top at the pool area and got charged extra money when me and my wife arrived....very disappointed
Stayed 3 nights in May 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Walking distance from downtown! Will definitely be returning!
Stayed 2 nights in May 2024

4/10 Poor

Rose L, Yorktown

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The outside music in both our rooms was so loud we couldn’t think. We should have been informed prior to checking in.

4/10 Poor

Anna Marie, Yorktown

Travelled with family
Liked: Cleanliness
The rooms were very noisy from outside noise.
Stayed 3 nights in May 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised by this property! Based on prior reviews I had some major concerns, non of which manifested. The hotel was clean, smelled great, had a small but adequate casino, nice bars, an okay pool area (could use more plants) very nice staff and surprisingly good food! The rooms were decent but lacked extras like a shower cap, q-tips, fridge, not enough towels. We were also not able to reach front desk in the middle of the night, no one answered. Over all we had a great stay!
Stayed 2 nights in May 2024

2/10 Terrible

Tricia

Disliked: Cleanliness, property conditions & facilities
Was not what the pictures had on the internet. Left for another hotel
Stayed 3 nights in May 2024

8/10 Good

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s dated but clean. Most of the staff was friendly and eager to assist but the few that appeared to want to be anywhere else but there certainly stand out in my mind.
Stayed 5 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Clean, nice pool area and close to Fremont. Also like the free parking.
Stayed 4 nights in May 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 1 night in May 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review! Glad You enjoyed your stay with us!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review! Glad You enjoyed your stay with us!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 2 nights in May 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review! We are thrilled that you enjoyed your stay with us. Hope you can visit us again!

2/10 Terrible

Niema

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty property
Stayed 1 night in May 2024
Response from Aundrea L. on May 19, 2024
Niema, thank you for your review. We encourage you to reach out to us directly if you would like to let us know about your recent experience with us. We hope to hear back from you soon.

8/10 Good

Ran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to stay away from stripe, I will recommend this one
Stayed 1 night in May 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review! We are thrilled that you enjoyed your stay with us. Hope you can visit us again!

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice and clean and there are good eating and drinking options. The pool area and the casino are very nice as well. The TV in our room did not work and we reported it to the front desk twice. It was not fixed during our stay. The hotel is close to Fremont Street but you should be cautious about walking in the area after dark.
Stayed 2 nights in May 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review! Glad You enjoyed your stay with us!

10/10 Excellent

Alyssa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and perfect for our group of all ages!
Stayed 4 nights in May 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review! We are thrilled that you enjoyed your stay with us. Hope you can visit us again!

4/10 Poor

Kimberly, Washington

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I’ve stayed here many times. This time the room was a little bit dirty and the staff were a bit grumpy.
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Highly recommend Downtown Grand. Centrally located. Great food spots, great entertainment.
Stayed 3 nights in Apr 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review! We are thrilled that you enjoyed your stay with us. Hope you can visit us again!

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was very nice and clean can’t complain only the parking situation was bad we had to park two blocks down instead of the property parking due to being full
Stayed 1 night in Mar 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review with us! We are thrilled that you enjoyed your stay. We do apologize about the inconvenience with parking. We were quite busy the week of your stay so parking did fill up fast!

6/10 Okay

Daisy

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms need to to be updated
Stayed 2 nights in May 2024

8/10 Good

Vivian, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review! Glad You enjoyed your stay with us!

10/10 Excellent

hector

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in May 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review! Glad You enjoyed your stay with us!

10/10 Excellent

Angala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived hearing the night life right outside our window
Stayed 3 nights in Apr 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review! We are glad that you enjoyed your stay with us!

10/10 Excellent

joseph

Liked: Cleanliness, staff & service
Over all very nice, but wayyyyy outdated
Stayed 3 nights in May 2024

8/10 Good

Jeanne

Travelled with group
Liked: Amenities
Did not like the garage due to under construction
Stayed 4 nights in Apr 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review! Glad You enjoyed your stay with us!

10/10 Excellent

Darnetta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a problem, they were prompt and took care of the issue right away.
Stayed 3 nights in May 2024

6/10 Okay

Adrienne

Travelled with group
Liked: Cleanliness
As a first timer to “old Vegas” I personally would not do it again. Fees for everything, limited dinning, shopping, and sightseeing. But if it’s your first time. Then go. Freemont will definitely give you an idea of what the strip is all about!
Stayed 3 nights in May 2024

4/10 Poor

Matt

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We love the location and proximity to downtown. The Casino and Lobby are well maintained, but the rooms, gym, pool, and parking garage situation are in poor condition and not maintained to excellent standards. Consider replacing the poolside furniture every *10 * years or so!....that could help. The fixtures throughout the hotel property and rooms need to be updated, replaced and maintained. The parking garage needs a powerwash from the piles of *crap* that have accumulated for decades in the stairwells. There is so much potential with this *resort*. Step it up!!!!!
Stayed 2 nights in May 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place gets a 5Stars
Stayed 5 nights in May 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review! We are thrilled that you enjoyed your stay with us. Hope you can visit us again!

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful staycation and visit to Vegas !
Stayed 2 nights in May 2024
Response from Tania Flores on May 13, 2024
Thank you, Jenny, for your feedback! We are happy you experience a wonderful stay.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 2 nights in May 2024
Response from Evan on May 18, 2024
Thank you for taking the time to leave a review! We are thrilled that you enjoyed your stay with us. Hope you can visit us again!