3 piscines extérieures, parasols, chaises longues
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Apartamentos HG Lomo Blanco – Avis

3 out of 5
Apartamentos HG Lomo Blanco
C/ Guadarfia 1, Puerto del Carmen, Tías, Lanzarote

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 36 avis sur 96." "
Note de 8 – Bien, d’après 45 avis sur 96." "
Note de 6 – Acceptable, d’après 9 avis sur 96." "
Note de 4 – Médiocre, d’après 5 avis sur 96." "
Note de 2 – Terrible, d’après 1 avis sur 96." "

8,6/10

Propreté

8,6/10

Service et personnel

8,2/10

Commodités

7,6/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Jean Charles

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Calme,assez proche de la mer et des commerces, très bien équipé
Séjour de 7 nuits en février 2024
LOMO BLANCO a répondu le 19 avr. 2024
Cher Jean Charles,Merci pour vos commentaires. Nous sommes heureux de savoir que votre séjour dans nos appartements a été bon. J'espère vous revoir bientôt.Cordialement,

10/10 – Excellent

Farah

Points forts : Propreté, confort de la chambre
Séjour lanzarote
Parfaitement placé, hôtel super bien avec tout le confort nécessaire.
Séjour de 4 nuits en mai 2023
Lomo Blanco a répondu le 22 mai 2023
Bonjour,merci pour vos commentaires et d'avoir choisi Lomo Blanco pour vos vacances. J'espère vous revoir bientôt.

8/10 – Bien

Véro, France

Voyage en famille
Points forts : Propreté, commodités
Les : Chambres qui donnent sur la piscine Services de restauration Proximité des animations de la ville stationnement autour de l'hôtel Les - : Très mauvaise insonorisation des chambres (impossible de dormir avant que les voisins en dessous éteignent leur télévision) Manque d'animations proposées en soirée Chambre non préparée à l'arrivée Une chaise longue plus confortable sur la terrasse serait un plus
Séjour de 7 nuits en décembre 2019

6/10 – Acceptable

frederic, Strasbourg

Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Pas cher mais ne pas s'attendre à des miracles
Attention très très peu de chambres avec lit double dans cet établissement. Pas de climatisation (mais nous n'en avons pas eu besoin en mai). Chambres en RDC = aucune intimité avec les gens qui défilent devant. Chambres en étage intermédiaire = bruits de pas des voisins du dessus. 1 cafard dans la salle du petit déjeuner. Personnel extrêmement agréable et arrangeant (nous avons pu avoir notre chambre à 13h au lieu de 14h + à notre demande, ils ont attaché ensemble nos 2 lits simples.

6/10 – Acceptable

Niall

Voyage en groupe
Parts of the property were not cleaned at all. Stairs (block B) had rubbish on them when we arrived and was still there a week later. Very noisy (block B) with staff constantly shouting at each other all day.
Séjour de 7 nuits en mars 2024
LOMO BLANCO a répondu le 19 avr. 2024
Dear Niall,thanks for your comments and review as they are important to us and help us to improve. We do not know what it happened, but we can assure you this is not the usual. We apologise if the service was not as expected, but hope you will give us another chance to accomplish with your expectations.Sincerely,

8/10 – Bien

Ismaeel

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Nice and tidy property with friendly staff. Short walk to the beach. Quiet and family friendly.
Séjour de 2 nuits en février 2024

10/10 – Excellent

ian

Séjour de 5 nuits en janvier 2024

8/10 – Bien

Alvaro

8/10 – Bien

Robert

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Good location not far from cafes / restaurants / bars. Quiet, tidy and clean property with good access to airport. Friendly, welcoming and helpful staff.
Séjour de 3 nuits en décembre 2023
Lomo Blanco a répondu le 12 déc. 2023
Hi,thank so much. We are really pleased that you enjoyed your stay.Hope to see you return soon.Regards,

10/10 – Excellent

Carl

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Have stayed here several times. The staff and location make it a great place to stay.
Séjour de 4 nuits en août 2023
Lomo Blanco a répondu le 3 sept. 2023
All the staff from Lomo Blanco, we would like to thank you for your confidence. Hope to see you return soon.

8/10 – Bien

Claire

Voyage en famille
Points forts : Propreté, commodités
Great location, pool, and layout, with little overcrowding for sunbeds! Brilliant service from all staff, and lots of eating our options nearby, as well as a lovely onsite bar and restaurant. Our bathroom & kitchen needed some attention, but plenty of room in the apartment, with a separate bedroom. Really could have done with air conditioning due to the nighttime heat, but we were able to hire an extra fan from reception.
Séjour de 8 nuits en août 2023
L a répondu le 3 sept. 2023
Hi,thank you for taking the time to share your opinion about your stay in our stablishment. We are pleased that you enjoyed the stgay and hope to see you return soon.Regards,

8/10 – Bien

Oihane

Voyage de couple
.
Séjour de 5 nuits en mai 2023
Lomo Blanco a répondu le 22 mai 2023
Bonjour,merci pour vos commentaires et d'avoir choisi Lomo Blanco pour vos vacances. J'espère vous revoir bientôt.

10/10 – Excellent

James

Séjour de 3 nuits en avril 2023
Lomo Blanco a répondu le 30 avr. 2023
Dear James,Thanks for the great assessment of our staff and services. We are glad that you enjoyed your stay and hope to see you return soon.Regards,

4/10 – Médiocre

Yuliya

Points faibles : Propreté
We arrived at 13.30 hrs for the check in at 14.00. The receptionist was surprised that we have a check in at 2 pm and informed us the room is not ready and we have to wait as the normal check in time is 16.00 hrs. At 15.20 we have received a phone call that the apartment is ready. The room was awful. When you open a cupboard or a fridge - terrible smell comes out as it has not been cleaned for a while. The shower has was broken and my husband fixed it with the knife himself. Every night at 00.30 I heard how the toilet is flushing itself. Bath and hand towels smelled dump as not washed properly. To add the whole bathroom smelt of sewage for the whole stay. When we had a day of housekeeping 2 days after our stay - they did not even wash the glasses. Left everything in the sink, only made the bed properly and added 1 clean towel. On the day of departure in the morning at around 10 am when we left the apartment we have asked to book a taxi at 4.15 pm to the airport. When we returned to the hotel and asked to book it 10 minutes later they said we had a reservation at 3.45 pm. Even if it was a misunderstanding we asked to have it at around 4.25 pm. While we used a shower facility downstairs we were sure we will come out and the taxi will be there. It took a the receptionist 10 minutes to look for our reservation before she said there is no taxi booked for us. Then she called a taxi and we had to wait for 15 minutes for the car to arrive making us late to the airport. AVOID!!!!!!!!
Séjour de 3 nuits en mars 2023
LOMO BLANCO a répondu le 17 mars 2023
Dear Yuliya,Thank you very much for taking your time to make an assessment of our services during your stay in our apartments.We would like to apologise for not being able to accomplished your expectations.The checkin is indeed at 4 in the afternoon since the check out is at 12 as clearly reflected in all the information banners about Lomo Blanco. Therefore, in your case, the waiting time was reasonable.We do not know what could have happened with the damages you mention, but we assure you that cleaning and installation checks are carried out before arrival. On the other hand, a simple mention to the staff would have improved the quality of service.Cleaning is done regularly, respecting the breaks established by law, as well as the linen changes that are mentioned in the information provided during check-in. Both the towels and the sheets have been washed and dried by an external service of professionals. However, the cleaning service does not include the sink for dishes or glasses. We are sorry for the misunderstanding with your reservation for a taxi. The app used for this service is relatively new to the island and overall the service is excellent. We do not know what could have happened, and we apologize for the problems caused. Thanks for your comprehension.We would like you to change your mind and visit Lomo Blanco again, but understand if not.We wish you all the best.

10/10 – Excellent

Emma

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 4 nuits en février 2023
LOMO BLANCO a répondu le 28 févr. 2023
Dear Emma,Thank you so much for your assessment of our services and staff. We are really pleased that you enjoyed your stay and that Lomo Blanco accomplised all your expectations. Hope to see your return soon.Sincerely,

10/10 – Excellent

JOAN

Points forts : Propreté, confort de la chambre
I had a wonderful holiday
Séjour de 4 nuits en janvier 2023
LOMO BLANCO a répondu le 7 févr. 2023
Hi Joan,thanks for your great assessment of our services. Hope to see you back soon.

10/10 – Excellent

ALAN

Points forts : Propreté, confort de la chambre
Séjour de 7 nuits en janvier 2023
lomo blanco a répondu le 24 janv. 2023
Hi,Thank you for the excellent assessment you make about our services and staff.Hope to see youb back soon.

10/10 – Excellent

Joanna

Points forts : Propreté, confort de la chambre
One word fantastic
Séjour de 14 nuits en novembre 2022

6/10 – Acceptable

Christopher, Edinburgh

Séjour de 2 nuits en août 2022

10/10 – Excellent

Gemma

Séjour de 2 nuits en août 2022

10/10 – Excellent

Juan

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en octobre 2021

10/10 – Excellent

Nicole

Voyage en famille
Points forts : Propreté, confort de la chambre
excellent
The hotel is beautiful and the customer service is excellent. The rooms are a little old fashion compared to the decor of the establishment as a whole, but offers what you need. The pool area is lovely to laze in the Spanish sun and catch a well needed tan. We stayed in an accessible room which had a wet room. There wasn’t much ventilation so the wet room made the room smell a little damp, but once we opened the patio doors it became more bearable. I would definitely stay again
Séjour de 2 nuits en février 2020
Rosalia Rosa a répondu le 28 juill. 2020
Good afternoon Mrs. Nicole. Hope you are fine. Thank you for your opinion that encourages us to continue striving, especially now that difficult and very hard times are ahead for all of us who live from tourism. Regards. Rcp. dept

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Koselig hotell i flotte omgivelser.
Séjour de 13 nuits en février 2020

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
staff lovely..particularly the bar staff. everyone very helpful
Séjour de 6 nuits en janvier 2020

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was very clean, spacious, very near old town and new town, would recommend these apartments, Only complaint would be that entertainment was not good!
Séjour de 7 nuits en décembre 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en novembre 2019

10/10 – Excellent

Henning

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en octobre 2019
Lomo Blanco a répondu le 18 oct. 2019
Dear Mr.Henning, Thanks so much for your report and assessment you make about your stay in our apartments. We are pleased that your stay has been enjoyable and we wish you will return soon, Sincerely, Lomo Blanco

10/10 – Excellent

Peter

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful accommodation in Lanzarote
HG Lomo Blanco was a very pleasant surprise. I had a wonderful little apartment which was modern and very clean. A wonderful place to stay
Séjour de 10 nuits en septembre 2019
Lomo Blanco a répondu le 18 oct. 2019
Dear Peter, Thanks so much for your lovely report and the value you give to our apartments. Hope to see you back soon Sincerely,

2/10 – Terrible

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
The lifegaurd was a total muppet, he wouldnt leave anyone alone. He was constantly over telling adults to step out of the baby when they were with there children. We simply couldnt sit at our pool anymore on the holiday he was unbearable and i gave him a piece of my mind one of the days.
Séjour de 7 nuits en août 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very Happy with our holiday at Lomo Blanco. Great location, close to both beach and old town. Lovely pool area. Friendly staff and great for families with small children. Would highly recommend.
Séjour de 10 nuits en mai 2019

8/10 – Bien

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Appartement wat gedateerd; douche lekte beetje, wat brakke bank, de deur van de slaapkamer kon niet dicht (klemde). Maar meer belangrijk: Super aardige staff, bijna dagelijks schoonmaak; rustig mooi en net onderhouden door hele fijne mensen. Eigen keuken, eigen badkamer, heel fijn bed. Balkon met uitzicht op zee. Super fijne tijd gehad!
Séjour de 11 nuits en mai 2019

10/10 – Excellent

sharon

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We only stayed for the day because we had a late flight and had to check out of our villa accommodation at 10am. The reception area was light and airy staff member who dealt with us was friendly and helpful. The room was 2nd floor with balcony which had a table & chairs and was a good size. Room had separate bedroom with twin beds plenty wardrobe space. Toilet had a large shower with sink loo and bidet plenty of towels for 3 adults. Living area was roomy large sofa bed/couch with table and chairs and kitchen area with fridge hob and microwave oven. Apartment was lovely and clean only thing missing was Air conditioning unit. Think it would get very hot in the height of the summer. It was my daughters birthday the day we stayed and the hotel delivered a lovely bottle of bubbly with chocolates and a nice birthday message. Real nice touch. We only visited one of the pools nice enough area clean and tody plenty of sunbeds. Great location. Short walk down some steps the beach and strip.
Séjour de 2 nuits en mai 2019

10/10 – Excellent

Lynsey

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Would recommend
Hotel was perfect and walking distance to everything
Séjour de 1 nuit en avril 2019
Management a répondu le 24 avr. 2019
Dear Lynsey, Thanks for your review. Hope to see you back soon. Best Regards,

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement
Location .pool .and security we have stayed here many times
Séjour de 7 nuits en mars 2019
Management a répondu le 24 avr. 2019
Hi, Thanks for your review. Hope to see you back soon

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Loved the big comfortable bed but 149 was a terrible spot for a lie in They ask the guests to be quiet but the noise of the cleaners was unreal from early as we seem be near the housekeepers room there was also drilling from near by mayvemaybe the pool room been renovated i think its fair to say most holiday makers keep late nights I would definitely go back otherwise lovely apartments
Séjour de 10 nuits en mars 2019
Management a répondu le 24 avr. 2019
Dear Anonymous, Thanks for your review as it helps us to improve. Apologise for any inconvenience caused and would like to thank you for your understanding with regards to it. Hope to see you back soon.

10/10 – Excellent

Rhian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely stay
Séjour de 5 nuits en février 2019
The Management a répondu le 13 mars 2019
Dear Rhian, Thanks so much for your review. Glad to know you enjoyed your holidays in our apartments. Sincerely,

8/10 – Bien

Voyageur vérifié

Séjour de 7 nuits en février 2019
Management a répondu le 24 avr. 2019
Hi, Thanks

8/10 – Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Top receptiemedewerkers die alles voor je willen doen en 5 dagen per week huishouding en schone handdoeken
Séjour de 7 nuits en février 2019
Management a répondu le 24 avr. 2019
Hi, Thanks for your review. We are glad that you enjoyed your stay in our apartments and would like to see you back soon. Best Regards,

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Meget sødt personale, der var virkelig hurtig hjælp. Boede centralt til strandpromenade, den gamle bydel, indkøb og shoppingcenter. Poolen var tilpas opvarmet. Kan klart anbefale hotellet til andre.
Séjour de 7 nuits en février 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was amazing the hotel was great and the staff were so freindly and helpfull. The apartment had plenty of room to .it was a brilliant holidsy and hotel.
Séjour de 7 nuits en septembre 2018
Management a répondu le 9 oct. 2018
Dear Customer, Thanks so much for your nice review. Any comment help us to improve services, but your nice words reach the heart. Hope to see you back soon. Sincerely,

8/10 – Bien

Louise

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2018

8/10 – Bien

Kyeongdu

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Gerard

Points forts : Propreté, état et installations de l’hébergement
Goed maar simpel.
Het appartement was netjes en schoon. Wel donker en heel weinig stopcontacten. Geen gratis Wifi en ook de betaalde wifi was traag. Dit is dus niet meer van deze tijd!!!!. ook werd er 1 maand van te voren een voorschotbedrag van de rekening afgeschreven zonder dat dit van te voren was gemeld. Men was wel hulpvaardig bij het printen van de boardingspassen.
Séjour de 7 nuits en janvier 2018

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Central apartments close centre
Very central apartments close to the centre of the town. Very comfortable beds and lovely reception and public areas which look recently refurbished. The bathrooms require upgrading and look tired and patched. Although it reports in reception that sun loungers should not be reserved no-one seemed to be monitoring this so it was difficult to get a bed that didn’t have something on it !!
Séjour de 7 nuits en janvier 2018

10/10 – Excellent

KATHLEEN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent Complex
The renovated apartments in block A are excellent. Reception staff are very helpful. The apartments are situated close to the Old Town and New Town.
Séjour de 5 nuits en juin 2017

10/10 – Excellent

Tracy, Sheffield

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice clean hotel
Lovely clean hotel. Close to everything. Everything available in hotel if you don't want to venture out
Séjour de 4 nuits en juin 2017

10/10 – Excellent

LYNN

Points forts : Propreté, service et personnel
Really enjoyed our stay, staff very friendly.the apartment was nice could do with a little bit of updating , the bed was uncomfortable. The area is very hilly, you need to be physically fit. Complimentary toiletries ,sky sports on TV in room. Old town is lovely, lots of restaurants and bars, well worth visiting Would recommend

10/10 – Excellent

Ian, Came, uk

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent older block of apartments
Had a good week here Feb 2017, 3 family stayed here and all happy with the apartments for the cost. No aircon which maybe an issue in the summer, also you have to pay for wifi or find a local bar, we did the latter.
Reception dep. a répondu le 25 févr. 2017
We sincerely thank you for the feed back of your stay in your last visit to HG Lomo Blanco. It will be a pleasure to pass this to all the staff as comments like yours motivate and help us to improve. We hope to see you again soon, until then, please do not hesitate to contact us for anything you may need. YoursSincerely, Reception manager

8/10 – Bien

Åge

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Sentralt, godt hotell. Anbefales!
Et sentralt hotell i forhold til restauranter, butikker, promenade turer osv. Et usedvanlig rolig område uten annen "støy" enn fra den lille serveringsstedet ved det ene bassenget. En STOR fordel om lyden fra musikkanlegget ble skrudd helt av - også der! De vi snakket med var bare irritert over den unødvendige musikken som ble spilt hele dagen.
General Manager a répondu le 25 févr. 2017
God dag. Vi beklager at det ikke vil være behagelig musikk i hoved-bassenget. Lomo Blanco Heldigvis har vi to bassenger, det viktigste bar hvor det er basseng og barnebasseng som vanligvis er en mer livlig område og bassenget i blokk B som vanligvis er stille. Med vennlig hilsen. Rosalia Rosa. reception manager

8/10 – Bien

Katie and Gavin, surrey, England

Points forts : Service et personnel
Great location. Close to old town and new town.
Great location. Within easy walking distance to a good selection of restaurants and close to beach, although the Hotel is in a quiet location. We had a great view of the hotel grounds and swimming pool from room 239. Good value for money.