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Reviews of Motel 6 Lantana, FL

2 out of 5
Motel 6 Lantana, FL
1310 W Lantana Rd, Lantana, FL

Reviews

6.4
Rating 10 - Excellent. 57 out of 158 reviews" "
Rating 8 - Good. 16 out of 158 reviews" "
Rating 6 - Okay. 20 out of 158 reviews" "
Rating 4 - Poor. 18 out of 158 reviews" "
Rating 2 - Terrible. 47 out of 158 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Walbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2024

10/10 Excellent

Walbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place
Stayed 1 night in May 2024

10/10 Excellent

Darvonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Ashlee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The manager is very rude and the rooms are half clean and half dirty.
Stayed 1 night in May 2024
Response from Nicole J. on May 15, 2024
Our apologies and thank you for your feedback. We will address this issue immediately. Have a great day!

4/10 Poor

Sanz

Disliked: Cleanliness, amenities, property conditions & facilities
I am not sure I will book it again , didn't have a good experience
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Sanz,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

4/10 Poor

Janet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were bugs in the room, especially in the bathroom. Our room was not cleaned every morning. We were not given fresh linens. Both sink and shower were both stopped up and we're not repaired. The room had bedbugs. Both my father and I were bitten up the first night. We were there all over. I had to go out and get cream and and then I actually had to call our doctor back home for him to call and get us cream because they were so bad. Unless you to living in a bug infested room or house you can stay here if not, I wouldn't stay within a 50 mile radius of this hotel . I believe that someone needs to call someone on this hotel because they are just pure nastiness if it wasn't for the fact that I was staying, I would have definitely checked out. !
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Janet,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Albert

Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Nicole J. on May 9, 2024
Thanks for your feedback

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from a shopping center with Publix and they accepted cash.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Eric,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Dena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe people walking around in the parking lot all night. I heard some guy screaming at his girlfriend he was going to shot her. I never went out till morning to leave. 1 guy stood by my window talking on his phone for hrs. No security at all. Never again. I came from the other coast and did not know the area.
Stayed 1 night in Apr 2024
Response from Nicole J. on Apr 23, 2024
Please accept our sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns.I can assure you that corrective measures will be taken to prevent similar problems in the future.

10/10 Excellent

Angela

Stayed 1 night in Apr 2024
Response from Nicole J. on May 9, 2024
Thanks for your feedback!

10/10 Excellent

Hannah

Stayed 1 night in Apr 2024
Response from Nicole J. on May 9, 2024
Thanks for your feedback!

2/10 Terrible

Kobi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People outside my window all night roaches inside my room
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Mary K

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

STANISLAV

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
property
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Stanislav,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Jenn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experiences
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Jenn,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room. Broken doors. People loitering by office.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Joel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon entering the room we found bed bugs. We immediately left and told the staff who acted as though it was no big deal.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 3, 2024
Hi Joel, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6

8/10 Good

Aaron

Stayed 1 night in Mar 2024
Response from Nicole J. on May 9, 2024
Thanks for your feedback!

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main front of office staff is excellent, expecially ART
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 3, 2024
Hi Priscilla, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Nicole J. on Mar 21, 2024
Thank you for your review. Have a great day!

6/10 Okay

Ahmed-din

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are not insulated. Woke up all night from dog barking in the neighboring room
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 19, 2024
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

10/10 Excellent

Priscilla

Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 29, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Talibah

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was filthy and smelled musty the sheets were old and stained the toilet omg it was gross it needs scrubbing with toilet brush and bleach no toilet paper was in the room overall its the worst place i have ever stayed if it wasnt that late when i booked it i wouldn't have stayed nastiest place ever.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Talibah,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Josia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the staff service other than that I did not like the room at all.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Josia,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 14, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

CHARLES W

Liked: Cleanliness, staff & service, property conditions & facilities
The mattress in my room needs to be replaced. Worn on one side and lumpy. Door didnt close correctly.had to mess with it, so that it would close. I did let the front office know. Even with my earned points, this motel 6 way too pricey.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

ANN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly and very professional!
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Mar 6, 2024
Hi Traveler,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Sandra,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

David

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just be aware of your surroundings staying here. Our door was broken. We couldn’t lock the door, the people living in the hotel made it so uneasy to sleep at night. Screaming, yelling, smoking. It was inappropriate to experience this. Now the room is a whole story. The mattress is literally cardboard. The pillows seemed to be 10 years old. The room it self was poorly cleaned. The sinks were dirty, toilet and shower. We were not happy at all with this stay……..
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi David,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Rebecca,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Ricardo

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Wouldn’t recommend
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Ricardo,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Francisco

Travelled with family
Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Francisco,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Priscilla

Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Priscilla,Thank you for the amazing review!Maz K.#Team6

4/10 Poor

Marcio

Disliked: Staff & service
Local duvidoso
Durante a madrugada, no estacionamento, pareceu ser um ponto de consumo de bebidas e drogas! Fiquei bastante incomodado em ver carros entrando e saindo, mulheres que pareciam estar drogadas consumindo bebidas, pessoas dentro de carros por horas consumindo cigarros ou algo assim... Limpeza do quarto deixou a desejar. Eu não volto !
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Oi Viajante,Obrigado por tomar o tempo para rever a sua estadia recente conosco. Gostaríamos de pedir desculpas por qualquer inconveniente que você experimentou como convidado. Mantemo-nos num elevado nível e tencionamos dar a esta questão a atenção que merece. São valorizados hóspedes como você, que estão sempre nos impulsionando a sermos melhores, e nós apreciamos que você traga isso à nossa atenção.Maz K.#Team6

4/10 Poor

Sandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room that was booked wasn’t ready
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Sandra,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
DONT BOOK!
Bed was horrible it wasn’t comfortable, toilet was broke it, wasn’t clean. Room smelled funny when first come in. Loud noises outside. Can’t sleep well at all won’t ever go back bed is horrible
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Traveler,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent will extend my stay
Response from Brand Experience Team on Feb 27, 2024
Hi PriscillaThanks for your review, we really appreciate the support. Lilith#Team6

2/10 Terrible

Najah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty, there were stains all over the bed sheets and on the curtains, the room smelled very bad, we complained to the manager and all she said was sorry about that, really!!!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Najan,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

Lori

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The employees were all very nice. The room smelled bad, I cleaned all surfaces & the vents on the air conditioner for 30 min. with Lysol Disinfectant, then it smelled better. No remote for the TV I called the office and corporate 9 times only receiving a "sorry" & never got the remote. Bugs coming out from behind the mirror. I could see thru to the parking lot along the door opening when the door is shut. The Floor was uneven and the flooring had large air bubbles as big as a frying pan. We did not use the shower the tub was stained, scratched & badly discolored all around, and the drain had no drain cover. I did not like anything about the room I stayed in. The employees were nice but all I got were apologies no resolutions. I told them that I required a refund and canceled the reservation for a second night. Expedia gave me my money back -a $2 service fee. No more complaints. Lesson learned
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Lori,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Walbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Walbert,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Walbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay always great
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Walbert,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024
Response from Nicole J. on Mar 21, 2024
Thank you for your review. Have a great day

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 8, 2024
Hi Priscilla, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

2/10 Terrible

La Chanta Thomas, Riviera Beach

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The door was hard to open. The bed railing is truly a hazard, it protrudes out a lot. The a/c unit sounds like a truck which kept me up all night and has no fan speed adjustments. The linen had cigarette burns on them. The toilet was stained badly. The curtain wasn’t properly secured. The bathroom was not properly cleaned. Pubic hair was on the ceiling of the shower. The towels wasn’t white, had yellowing color. People hung out all night. The floor had brown stain marks on them. The entire experience was awful to say the least.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi La Chanta,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Brand Experience Team on Feb 27, 2024
Hi Pricilla,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

4/10 Poor

Edgar

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Edgar, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok overall
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Ricardo,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not return
Stayed here for an expo we were doing in West Palm. Hotel is dirty, run down and appears to be in a questionable area of town. The towel rack was broken. The phone wasn’t functional. Our neighbors in the rooms around us were semi-permanent “residents”. There was a room a few doors down that was boarded up with plywood and another on the second floor with yellow tape around it. Beds were extremely hard and too big for the small room. German cockroach infestation so we’ll have to be careful with our belongings when we get home not to transfer them. No amenities at all besides tiny bars of soap. Police had some young people being arrested on the first night when we returned. Felt like an unsafe environment.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 14, 2024
Hi Richard,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Narciso

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 14, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Isocrates

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Nancy Y. on Feb 14, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6