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Reviews of Days Inn & Suites by Wyndham Lancaster Amish Country

2.5 out of 5
Days Inn & Suites by Wyndham Lancaster Amish Country
2929 Hempland Rd, Lancaster, PA

Reviews

7.4

Good

Rating 10 - Excellent. 313 out of 1003 reviews" "
Rating 8 - Good. 307 out of 1003 reviews" "
Rating 6 - Okay. 201 out of 1003 reviews" "
Rating 4 - Poor. 108 out of 1003 reviews" "
Rating 2 - Terrible. 74 out of 1003 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe
Stayed 2 nights in Mar 2024

8/10 Good

Brad, Grantsville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple.. big gap under doors, other than that it was ok.
Stayed 1 night in May 2024

6/10 Okay

Vince

Travelled with partner
It was good all around except the bathroom floor, sink and walls were dirty.
Stayed 1 night in May 2024
Response from MS on May 23, 2024
Dear Vince:We are sorry that the bathroom wasn't cleaned properly.

8/10 Good

Kiyana Latrece, Murrieta

Travelled with family
Liked: Cleanliness, staff & service
There aren't a lot of options in the area we needed to be in so the hotel was convenient. It was clean and the customer service was good.
Stayed 3 nights in May 2024
Response from MS on May 21, 2024
Dear Kiyana Latrice:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

2/10 Terrible

Petraq

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old dirty scary especially the bathroom the bath tub The bed blankets
Stayed 2 nights in May 2024
Response from MS on May 20, 2024
Dear Petraq:We're sorry that your stay was terrible.

8/10 Good

Jony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from MS on May 21, 2024
Dear Jony:We're glad that for the most part you had a pleasant stay. We also thank you for the kind review.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!!
Stayed 1 night in May 2024
Response from MS on May 20, 2024
Dear Harold:We are glad that you had a wonderful stay. We also thank you for taking time to give us a kind review.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night on the way home. Very comfortable Bed. Convenient to Lancaster Amish Country. Recently Remodeled room nice. We will stay here again for next vacation to the area.
Stayed 1 night in May 2024
Response from MS on May 20, 2024
Dear Mark:We are glad that you had a very pleasant stay. We also thank you for taking time to give us a kind review.

4/10 Poor

Angela

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
This is not the type of hotel I would stay at. The room had a weird smell the rug looked like it needed to be pulled up. Everything was neat but it didn’t feel clean. I checked out a day early (I paid for 2 nights) I didn’t feel comfortable in the room. The front desk staff was very nice though.
Stayed 2 nights in May 2024
Response from MS on May 21, 2024
Dear Angela:We're sorry that your stay was subpar.

6/10 Okay

HIEU

Liked: Property conditions & facilities
Disliked: Amenities
Our room wasn't fully cleaned prior to our arrival. There were unwashed laundry and underwears left in the closet
Stayed 2 nights in May 2024
Response from MS on May 14, 2024
Dear Hieu:We apologize that your room wasn't cleaned properly.

6/10 Okay

Emily

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a fan. The bathroom smelled bad our whole stay. It looked like there was mold around the tiling. This property is also very noisy. We heard people talking and doors slamming late into the night. Free continental breakfast is very bare. Toast/mini muffins/oatmeal/ 2 types of cereal/ bananas and apples/yogurt.
Stayed 1 night in May 2024
Response from MS on May 14, 2024
Dear Emily:We apologize about the noise and the bathroom.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were on second floor and they didn’t have an elevator.
Stayed 2 nights in May 2024
Response from MS on May 9, 2024
Dear Susan:We are glad that for the most part you had a pleasant stay. With us only being 2 stories and having a few handicapped rooms on the 1st floor, the local ADA doesn't require us to have an elevator.Otherwise, we thank you for taking the time to give us a kind review.

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MS on May 7, 2024
Dear Angelo:We're glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

8/10 Good

Hope, Burlington

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay. I was in the area for my son College graduation. Staff was friendly at Checkin. The prison gray brick walls was a little unpleasant. It was overall a good stay.
Stayed 1 night in May 2024
Response from MS on May 4, 2024
Dear Hope:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from MS on May 4, 2024
Dear Jessica:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

6/10 Okay

Nia, Philadelphia

Travelled with family, Business traveller
Disliked: Amenities
The room with one king bed was very spacious. I could actually fit a queen-sized airbed comfortably.
Stayed 2 nights in Apr 2024
Response from MS on Apr 27, 2024
Dear Nia:Thanks for taking the time to give us this review.

6/10 Okay

Darryl

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Fair value
Stayed 1 night in Apr 2024
Response from MS on Apr 19, 2024
Dear Daryl:Thank you for the review.

6/10 Okay

Carl

Travelled with family
Liked: Cleanliness
Dining room filthy, had to keep asking front desk to refill milk, cereal, muffins were nonexistent,
Stayed 4 nights in Apr 2024
Response from MS on Apr 19, 2024
Dear Carl:We're sorry that the breakfast wasn't restocked in a timely fashion.

6/10 Okay

Nasrin

Stayed 3 nights in Apr 2024
Response from MS on Apr 18, 2024
Dear Nasrin:Thank you for your review.

10/10 Excellent

Aissa

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from MS on Apr 18, 2024
Dear Aissa:We are glad that you had a wonderful stay. We also thank you for giving us a kind review.

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Need a coffee maker in the room. Other than that very pleased with the service.
Stayed 1 night in Apr 2024
Response from MS on Apr 15, 2024
Dear Manuel:Per Wyndham, they prefered us not to have coffee makers in the rooms since we have coffee on 24:7.Otherwise, we are glad that you had a wonderful stay. We also thank you for the kind review.

10/10 Excellent

Gamal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Apr 2024
Response from MS on Apr 15, 2024
Dear Gamal:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

8/10 Good

Aissa

Travelled with family, Business traveller
Liked: Amenities
All was good
Stayed 1 night in Apr 2024
Response from MS on Apr 15, 2024
Dear Aissa:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Checking was easy . Staff friendly and helpful.
Stayed 1 night in Apr 2024
Response from MS on Apr 15, 2024
Dear Pamela:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

4/10 Poor

Melissa

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
I was very upset with the fact that I had to sign a non smoking waiver, which honestly isn't a problem for me because I don't smoke. However, that evening while trying to sleep with my daughter I smelled not only smoke but pot smoke. It was very disturbing to me. I will never stay there or recommend this place again. Management did nothing to control the behavior of the customers they had staying there. They other guests were loud in their rooms and in the hallways with no regard to other guests. It was extremely disturbing to me. Especially when my daughter was asking what the smell was and I had to explain. I got not rest that evening and had to be up very early for a volleyball tournament.
Stayed 1 night in Apr 2024
Response from MS on Apr 8, 2024
Dear Melissa:We apologize that someone was smoking in the room (cause that should've been charged on the guest 150 for doing that).

10/10 Excellent

shardae

Stayed 1 night in Apr 2024
Response from MS on Apr 8, 2024
Dear Shardae:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

8/10 Good

M. Melissa

Travelled with partner
Liked: Cleanliness, staff & service
Parking was easy. Check in was easy.
Stayed 2 nights in Apr 2024
Response from MS on Apr 6, 2024
Dear M. Melissa:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

6/10 Okay

Armand

Stayed 1 night in Mar 2024
Response from MS on Apr 26, 2024
Dear Armand:Thank you for the review.

2/10 Terrible

Chiu

Stayed 2 nights in Mar 2024
Response from MS on Apr 18, 2024
Dear Chiu:Do you mind us asking what about your stay was subpar?

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was peaceful good rest easy checking in with breakfast in the morning
Stayed 1 night in Mar 2024
Response from MS on Mar 28, 2024
Dear Angelo:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

6/10 Okay

Kim

This was my second time there in a year. The guy at the front desk for the evening/night shift was great. The room is fine for a short stay. The bed was clean and comfortable. Both me and my teenager were ok with it. My only complaint is that you could clearly hear noise outside your room and the tv in our room wasn’t of good quality. But yes, I’d go back for just a short stay.
Stayed 1 night in Mar 2024
Response from MS on Mar 26, 2024
Dear Kim:We apologize for the noise in the halls and the TV issues. We are glad that otherwise you enjoyed your stay.

8/10 Good

Darryl

Travelled with family and small children, Business traveller
i liked the location of the property. walking distance to places to eat.
Stayed 2 nights in Mar 2024
Response from MS on Mar 25, 2024
Dear Darryl:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MS on Mar 26, 2024
Dear Ervin:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

2/10 Terrible

KAREN

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MS on Mar 25, 2024
Dear Karen:We are sorry that you had a very subpar stay.

10/10 Excellent

Sheila

Stayed 2 nights in Dec 2023
Response from MS on Mar 25, 2024
Dear Sheila:We are glad that you had a wonderful stay. We also want to thank you for taking the time to give us a kind review.

8/10 Good

nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk not really friendly. Doesn’t greet you .
Stayed 2 nights in Mar 2024
Response from MS on Mar 25, 2024
Dear Nancy:We apologize for the lack of greetings, but are glad that for the most part you enjoyed your stay.We also thank you for taking the time to give us a kind review.

4/10 Poor

Josh

Business traveller
Disliked: Amenities, property conditions & facilities
My room smelled like vomit. They switched my room. I spent the next hour killing flies. There was a used washcloth hanging in my shower. There were used q-tips on the bathroom floor. Hairs and dirt all over toilet and bathroom floor. The late night guy at the desk was super nice that’s why I didn’t give it a terrible rating.
Stayed 1 night in Mar 2024
Response from MS on Mar 19, 2024
Dear Josh:We apologize about the lack of cleanliness. What room/s were you in?

10/10 Excellent

Kasandra

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from MS on Mar 21, 2024
Dear Kasandra:We are glad that you had a very pleasant stay. We also thank you for taking the time to give us a kind review.

2/10 Terrible

Madeleine

Stayed 1 night in Mar 2024
Response from MS on Apr 6, 2024
Dear Madeleine:We are sorry that you had a subpar stay.

8/10 Good

Mary

Business traveller
Staff were polite and very helpful. Thanks very much.
Stayed 1 night in Mar 2024
Response from MS on Mar 7, 2024
Dear Mary:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to family in Millersville.
Stayed 2 nights in Feb 2024
Response from MS on Feb 27, 2024
Dear David:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

8/10 Good

Chad

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
For the price of the room this hotel is more than sufficient. I recommend adding some lights to the front of the building g to make it easier to find.
Stayed 1 night in Feb 2024
Response from MS on Feb 27, 2024
Dear Chad:We are glad that for the most part you had a pleasant stay. We also thank you for taking the time to give us a kind review.

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms at this price point, lots of parking, staff is friendly.
Stayed 2 nights in Feb 2024
Response from MS on Feb 19, 2024
Dear Ken:We are glad that you had a very pleasant stay. We also thank you for taking the time to give us a kind review.

6/10 Okay

Jeffrey, King of Prussia

Travelled with family, Travelled with family and small children
Very basic. Front desk night shift was very friendly- day shift did not look pleased to interact with any of the guests
Stayed 2 nights in Feb 2024
Response from MS on Feb 19, 2024
Dear Jeffrey:We're sorry that your stay wasn't more pleasant.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, needs better accessibility
Thr hotel is nice and a good location for our needs. My only issue is accessibility. You cannot get close to the bathroom sink.
Stayed 1 night in Feb 2024
Response from MS on Feb 10, 2024
Dear Tracy:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are close to the Dutch Apple Theatre where we will be going tomorrow. Our stay was very nice
Stayed 1 night in Feb 2024
Response from MS on Feb 6, 2024
Dear Francine:We are glad that you had a wonderful stay. We also thank you for the kind review.

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fresh and clean. It was centrally located to the places that we visited. The complimentary continental breakfast was adequate, but nothing special.
Stayed 1 night in Feb 2024
Response from MS on Feb 6, 2024
Dear Anita:We are glad that you had a very pleasant stay. We also thank you for the kind review.

4/10 Poor

Heather

Business traveller
Disliked: Cleanliness, property conditions & facilities
The first room I had the guy next-door was effing up. The every other word had to be moved. The next room they put me in the bathroom light did not work. The entire place stunk when you walked in. No wonder it’s rated two star.
Stayed 1 night in Feb 2024
Response from MS on Feb 2, 2024
Dear Heather:We apologize for the bathroom light not working and the smell.

8/10 Good

Jennifer, DES MOINES

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and friendly staff
Stayed 3 nights in Jan 2024
Response from MS on Feb 1, 2024
Dear Jennifer:Thanks for the kind review. We're glad you had a mostly pleasant stay.

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from MS on Jan 25, 2024
Dear Shawn:We are glad that you had a very pleasant stay. We also thank you for the kind review.