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Reviews of Tall Pines Motel

2.5 out of 5
Tall Pines Motel
1747 State Route 9, Lake George, NY

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 60 reviews" "
Rating 8 - Good. 15 out of 60 reviews" "
Rating 6 - Okay. 14 out of 60 reviews" "
Rating 4 - Poor. 9 out of 60 reviews" "
Rating 2 - Terrible. 4 out of 60 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great place to stay. Porch in front and back looking at the woods. Very affordable and clean. Location was in center of where we wanted to visit. The owner was very accommodating and a pleasure to talk to. Would definitely stay there again!
Stayed 3 nights in Sep 2023

2/10 Terrible

Jillian, Ogdensburg

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not very clean,pool was green,hottub was nasty.and mold everywhere. Room small smell like mold and cigarettes smoke.beds hard and dirty.
Stayed 1 night in Aug 2023

10/10 Excellent

Dawn

Liked: Staff & service
Needs upgrades, and tlc
Stayed 1 night in Aug 2023

10/10 Excellent

Sheilann

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Moe

Travelled with family
Liked: Staff & service
Disliked: Amenities
Nothing
Stayed 1 night in Aug 2023

4/10 Poor

Tunde

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Francesca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Mansa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in the first week for Oct for the leaf peeping season in Vermont. The room was well maintained, clean and our stay was awesome, we stayed there for one night. The rooms heated well for the cold night. Power sockets worked. The breakfast was muffins and donuts only, but as you are travelling, sight seeing, enjoy the local food :) The famous lake George, with the mysterious echo spot is just 7 mins away from the property.
Stayed 1 night in Oct 2022

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service
it was a good stay overall. a little noisy, but it was good for a night stay. i wouldn't stay for longer than a day or two though.
Stayed 1 night in Oct 2022

10/10 Excellent

Kimberley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
amazing family owned property. Very clean and everything you need. Very comfortable home feeling
Stayed 2 nights in Jul 2022

4/10 Poor

joseph o

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don't come here
It was not so good, there were not breakfast, the breakfast was mini muffins and donuts with coffee or tea, very disappointed, the place need to update
Stayed 2 nights in Jul 2022
Response from Al on Jul 5, 2022
I’m very sorry that they were dissatisfied as the rest of the rooms that were there this weekend were very happy and even have any taking pictures with them and they were planning to get their cards and planning on returning so I’m not sure why this person was upset but they could’ve come and talk to us we could’ve corrected some of the things that they were dissatisfied with

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointed
Very friendly knowledgeable owner. Clean hotel, laid back vibe! Chose this place over a nicer cheaper hotel because it had jacuzzi tub. Luke warm at best, one working jet, very disappointed I paid extra for hot tub that didn’t live up to expectations.
Stayed 2 nights in Oct 2021

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has excellent staff, is clean, comfy and has a GREAT location. Brad at the front desk is happy to help set up a great adventure for everyone in your group. We will be back.
Stayed 2 nights in Aug 2021

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2021

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facility
The pool and hot tub were a nice relaxing way to melt away stress.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Could use some modifications and up-keep
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great! I was unable to use hot tub, due to health but it sure looked awesome!
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The person working at the motel was extremely nice. The hotel itself is exceptionally shabby. Falling apart really. Room was clean, but comforter dusty and mattress ancient.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay ! I’ll go back soon !!
Stayed 2 nights in Jul 2021
Response from Al on Jul 23, 2021
I appreciate you being with us and will continue to do everything we can to make it a pleasant stay see you again soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is extremely nice and will go the extra mile for you. This is the place to stay if you want to disappear from the world and get away from reality. The shopping is very close and takes 4 min to drive to the outlets. Good food and the fun of Canada Street is also a 5 min drive. This isn't luxurious, but it is totally awesome.
Stayed 3 nights in Jul 2021
Response from Al on Jul 23, 2021
Thank you so much and hope to see you again soon

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Like staff but hitel is run down. Found a bug in the sheets.
Stayed 1 night in Jun 2021
Response from Al on Jun 29, 2021
Not deserving of a response people sometimes leave their doors open in a bag and fly in in the country of course we try to do everything we can to make people happy during their stay and we will continue to do so

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great experience with the stay. The owner personally attended to everything. Mr Alan called ahead that pool might not be available at the time we are there. He upgraded us to a double room. The location is a 6 min drive from the main downtown. we would definitely recommend the place
Stayed 1 night in May 2021
Response from Alan on Jun 10, 2021
Thank you so much we love having you there and hope to see you again soon

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Al on Sep 4, 2020
Thank you so much for your response I appreciate you being here and hope to see you again soon

8/10 Good

Heather

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Simple Living :)
Tall Pines was quiet and simple. It is off the main road, so you do hear some traffic. The owner was a gentleman, and so kind to help us with whatever we needed. It is a family place, with a lot of personal space to do your own thing on the deck outside your room, or on a little balcony outback. Perfect for a quiet, no-frills, peaceful stay close to nature!
Stayed 3 nights in Aug 2020
Response from Al on Sep 4, 2020
Thank you for staying with us we’re happy you had a good time and hope to see you again

6/10 Okay

sudesh

Travelled with group
Stayed 2 nights in Aug 2020
Response from We will do everything to try to do better in the f on Sep 4, 2020
We will do everything to try to do better in the future and hope you enjoyed your stay

4/10 Poor

Crystal

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I hate to say all this because the owners were very nice but the motel its self was very disappointing the smell of mold mildew the moisture in the rooms very out dated and old look n feel , I had to go out and buy blankets to sleep on towels to use and a small puirfer just to sleep me and my grandpa got sick from the stay , although it was a great location to everything but that's about it
Stayed 2 nights in Aug 2019

4/10 Poor

Me

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here tonight. 2 jets work in the hot tub nobody ever came in and made the bed I had to ask for more supplies. And the place is definitely in need of major TLC. Which is a shame because I used to live in that area and that used to be a nice place but not anymore I would highly recommend a different Hotel
Stayed 2 nights in Sep 2019
Response from Al on Sep 24, 2019
I apologize for your room being missed during cleaning We Jacuzzi works perfect the Jets work by turning the dial on the wall and you must’ve been not been aware of that I’m sorry for that. It’s too bad you didn’t say anything so we could correct your issues

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the owner was so friendly and helpful, as was his son. The kids loved the pool and sauna as well. The
Stayed 2 nights in Aug 2019
Response from Al on Aug 29, 2019
Thank you so much for being with us and hope to see you again soon

8/10 Good

dave

Travelled with group
Liked: Staff & service
quiet clean and good spot from town reasonable awesome
Stayed 2 nights in Aug 2019
Response from Al on Aug 19, 2019
It was very nice meeting you Dave I am happy you enjoyed being here I’m glad you have a good time and will hope to see you again.

6/10 Okay

Michele

Liked: Staff & service
Stayed 2 nights in Aug 2019
Response from Al on Aug 19, 2019
We try to do everything we can looks like we may have to try a little harder have a good day.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Gem near Lake George
Amazing customer service by a family run business. Pool, hot tub, sauna available. Located just minutes down the road from local attractions, shopping, restaurants and under under 10minutes away from start of Lake George. If you want to stay on site and relax they have several charcoal grills and a firepit throughout the property. As well, gas grill with griddle available for use. I believe office will provide use of microwave if needed. Rooms 1-10 also have private rear balconies. Every room has a beautiful wooded/natural view. Do not let the word motel scare you if you are not a local-this is a safe, relaxing, inviting and friendly place. I CANNOT wait to book again- our stay was so great we added an extra night!! And the tap water tastes great!!!
Stayed 2 nights in Aug 2019
Response from Al on Aug 12, 2019
Thank you so much for the review we really appreciate it and can’t wait to see you again

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Al on Aug 19, 2019
Thank you so much for staying with us and hope to see you again soon.

8/10 Good

Artur

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2018
Response from Al on Oct 3, 2018
It was great having you with us thank you very much but we can improve breakfast and hope to see you soon

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tall Pines
Very very nice staff clean room. Tv outdated and could not get cable. Needs some repairs. For the price it was adequate since we did not stay a lot in our room. Good location
Stayed 2 nights in Sep 2018
Response from Al on Sep 11, 2018
Cable works fine the cable company made us put a small box on top of the TV that needs to be on a greenlight

10/10 Excellent

Irene

Five stars.
We have stayed at a few different hotels in Lake George and this has been the best. Very nicely ran. Brad was very friendly and helpful. The room was beyond clean, comfy bed and nice towels. Quite and peaceful. We can’t say enough about this place. We will go back.
Stayed 3 nights in Sep 2018
Response from Al on Sep 11, 2018
We thank you very much and like to have people I such as you. Hope to see you again in the future

8/10 Good

Zena

Friendly
Hotel was very accommodating. Nice hot tub and sauna. Beds were very comfortable. Very nice owners
Stayed 3 nights in Aug 2018
Response from Al on Aug 29, 2018
Thank you so much for being with us we hope to service you in the future and appreciate your comments

6/10 Okay

Verified traveller

Liked: Staff & service
advertise breakfast,then continental breakfast we received neither
Stayed 3 nights in Aug 2018
Response from Al on Sep 4, 2018
I have no idea why you didn’t get moved to the lobby and have a continental breakfast I have no other answer

4/10 Poor

ABC, NY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
pricey for off season
room was fine nothing special, was close to our ebent, but quite pricey and many amenities shut down. price should be reduced if stuff not available.
Stayed 1 night in Oct 2017

4/10 Poor

Panther, Flushing, NY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed
Beautiful grounds, the rooms were clean, however badly outdated. Old fashion TV, no flat screen. It's probably very costly to maintain the two buildings. The decks & steps need painting badly. The doors are still opened with a KEY! There is a light hanging in the inside of the room, in front of the window, with an actual LAMP shade! The back of the property needs to be cleaned of all the junk and clutter, especially behind the shed. It kills the beautiful view of the TALL PINES lining the back property. They should do away with the continental breakfast. The space is NOT suitable for it, it's cluttered with junk all around. I guess it's not worth it, or don't have the money, for the owners to renovate and update the motel. It's a shame because it has big potential.
Stayed 2 nights in Sep 2017
Response from Al on Sep 16, 2017
I'm sorry you were disappointed The decks are scheduled to be redone all screens on TVs are flat but not new style some rooms have New styles thank you

8/10 Good

jes, CT

Liked: Cleanliness, staff & service
Nice, not too far from Lake George
This was a nice, clean hotel and close to Lake George. The rooms aren't updated but I wasn't there to stay in my room all week, I was there to sleep and get ready for the day. There is no breakfast but they do have a pool and some hot tubs. I definitely would recommend this hotel and I would stay again if I don't want to be staying right in the middle of town.
Stayed 4 nights in Sep 2017
Response from al on Sep 16, 2017
Thank you very much and hope to visit with you again in the future

10/10 Excellent

Lisa, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Weekend Getaway
Located between Lake George Village and the Outlet malls, this hotel was perfect for what we were looking for. The two gentlemen we dealt with upon check-in and when we needed pool towels, etc, were very friendly. Rooms were clean, quiet, and a/c worked great. The pool and surrounding area were also clean. Coffee and donuts in the morning. We will be staying here in the future for sure.
Stayed 2 nights in Aug 2017
Response from Moose on Aug 27, 2017
Thank you so much for staying with us we enjoyed your company and we will get in the future

4/10 Poor

LG, US

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
For the price I expected better

2/10 Terrible

Vlad, Montreal, Canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean, great staff but HORRIBLE Motel ... avoid !
The hotel manager is a great guy, he is very friendly and tries to make you feel nice. 10 out of 10 for him. The room is clean, we have no objections but the whole hotel is run down. We arrived in extra-season, but the "feel" is not different in season i guess. It looks like there has been no investment in this Motel in ages ... all of the thing look old, the door barely closes and the stairs to the room are awfully. there is a LOT of junk in the backyard that is just unpleasant to see when you go up and down the room. There is no wifi signal although we were in a room at the second floor, right in the middle. When we woke up in the morning there is no power and no running water at the toilet. The manager excuses that is is not his fault .. i understand him but not our fault as well. We arrived there to have 2 days of vacation and decided the second morning to go ask for a the guy refunded us for the second day; he kept the Expedia charges 20$ (it did not look fair to me, but i was too tired already to debate this with him). It it was me, for the horrible situation i would have given full refund ... When we arrived there, at 7 PM on of our children 4 years old said while going to the room "Mama I'm afraid, it is spooky" ... one could not have described better the experience. We went to look for a second night at another place and found that paying 10 $ more we stayed at a Wingate HOTEL, that looks and feels AMAZING .... for 10 $ more ...

2/10 Terrible

yuanyuan

Disliked: Cleanliness, property conditions & facilities, room comfort
No wifi in our rooms. The bathroom is very small. Rug is duty. I don't know why they charge $121/night. Not recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The room had a musty smell and the wallpaper was starting to separate at the seams in several areas. The bed was not comfortable for my husband and I but my granddaughters had no trouble sleeping. In the morning when we started to fix our bed we noticed a large stain on our blanket, which I would like to think was something that did not come out in the wash. We left the bed and it was changed for us. The bathroom was very small, standing room only. This room may have been okay if it was only my husband and I but to small for a family of 4.

8/10 Good

Carolyn, Putnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip with Teenagers
This was a quaint family run motel. The owner was friendly and very helpful. Our AC unit broke and it was quickly replaced that day. The rooms are small but the bathroom was very clean. There was also a grill available to use. The Wifi was limited, which could be a good thing if you are trying to relax and tune out. Not so good for teenagers who love to be connected.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean and excellent location! Very easy to get to and from, great shopping and awesome food right near by. Bed was super comfy and shower was awesome! Quiet porch and just a serene setting. Plus a great outdoor pool!

6/10 Okay

Verified traveller

Liked: Staff & service
Nice enough but very expensive for what you get.