Of all our trip (paris, chamonix, aosta valley, como, garda...), this was our favorite hotel. The staff gets an 11/10 score for being the friendliest and most accommodating of all places we had stayed at. We were traving with two very young children, and the staff were very flexible with our timing on everything. The location is perfect, literally a 3 minute walk from historic downtown. Beautiful views from rooftop terrace. Would definitely stay again and recommend to everyone.