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Overview of The Ritz-Carlton, Kapalua

Photo gallery

Featured Image
Beach nearby, white sand, free beach shuttle, beach cabanas
Beach nearby, white sand, free beach shuttle, beach cabanas
Beach nearby, white sand, free beach shuttle, beach cabanas
3 outdoor pools, cabanas (surcharge), sun loungers

The Ritz-Carlton, Kapalua

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationOneloa Beach10 min walk
    Popular LocationKapalua Golf Resort Bay Course18 min walk
    Popular LocationD.T. Fleming Beach Park18 min walk
    AirportKahului, HI (OGG)54 min drive

Choose dates to view prices

  • Suite, 1 Bedroom, Non Smoking, Ocean View (Residential)

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, Non Smoking, Garden View

    Room amenities

    • 900 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, Non Smoking, Oceanfront (Residential)

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Presidential Suite, 1 King Bed, Non Smoking, Oceanfront

    Room amenities

    • 2560 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, Non Smoking, Ocean View

    4.3/5 guest room rating

    Room amenities

    • 430 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More details
  • Suite, 1 Bedroom, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 1162 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Royal Suite, 1 Double Bed, Non Smoking, Oceanfront

    Room amenities

    • 2550 sq ft
    • Ocean view
    • Sleeps 6
    • 1 Double Bed
    More details
  • Deluxe Room, Non Smoking, Resort View

    4.6/5 guest room rating

    Room amenities

    • 430 sq ft
    • Resort view
    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More details
  • Room, Terrace, View

    4.7/5 guest room rating

    Room amenities

    • 430 sq ft
    • Resort view
    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More details
  • Club Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 897 sq ft
    • Resort view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 1 King Bed, Non Smoking, Resort View

    Room amenities

    • 430 sq ft
    • Resort view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, Non Smoking, Garden View (Residential)

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 2 Bedrooms, Non Smoking, Ocean View (Residential)

    5/5 guest room rating

    Room amenities

    • 1300 sq ft
    • Ocean view
    • Sleeps 6
    • 2 Double Beds
    More details
  • Suite, 2 Bedrooms, Non Smoking, Oceanfront (Residential)

    Room amenities

    • 1300 sq ft
    • Ocean view
    • Sleeps 6
    • 2 Double Beds
    More details
  • Suite, 2 Bedrooms, Non Smoking, Garden View (Residential)

    5/5 guest room rating

    Room amenities

    • 1300 sq ft
    • Sleeps 6
    • 2 Double Beds
    More details
  • Club Room, 1 King Bed, Non Smoking, Ocean View

    Room amenities

    • 430 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, Non Smoking, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Lahaina

Located in Lahaina, The Ritz-Carlton, Kapalua is near the airport and near the beach. Kapalua Golf Club Plantation Course and Lahaina Harbor are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Napili Bay and Kapalua Beach. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby.
Popular Location

What's nearby

  • Oneloa Beach - 10 min walk
  • Kapalua Golf Resort Bay Course - 18 min walk
  • D.T. Fleming Beach Park - 18 min walk
  • Kapalua Beach - 4 min drive
  • Napili Bay Beach - 5 min drive

Getting around

  • Lahaina Sugar Cane Train Station - 17 min drive
  • Kahului, HI Airport (OGG) - 54 min drive

Restaurants

  • The Banyan Tree — 1 min walk
  • Kai Cafe — 1 min walk
  • Sansei Seafood Restaurant & Sushi Bar — 5 min walk
  • Cane & Canoe — 4 min drive
  • Sea House Restaurant — 4 min drive

About this property

The Ritz-Carlton, Kapalua

5-star beach resort with a full-service spa
Hop on The Ritz-Carlton, Kapalua's free shuttle and hit the beach, practice your swing on the golf course, or pamper yourself at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 463 rooms boast deep soaking tubs and offer free WiFi and furnished lanais. Pillowtop beds and iPod docks are standard, as are Smart TVs with cable channels.
The Ritz-Carlton, Kapalua offers 463 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished lanais. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Lahaina resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in January 2018.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Waihua Spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 15 years old are not allowed in the spa.

Awards and affiliations

The Ritz-Carlton, Kapalua is listed in the 2017 Condé Nast Traveler Top 100 List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 30.00 per day)
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: USD 50 for adults and USD 25 for children
  • 6 restaurants and 1 coffee shop/café
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • 18 holes of golf
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Art gallery
  • Basketball
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Meeting rooms
  • Conference space (200000 square feet)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Games
  • Living plant wall
  • Renovated guestrooms - January 2018
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 65-inch Smart TV
  • Cable channels
  • DVD player
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water

Outdoor space

  • Furnished lanai

More

  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 36.76 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 50 for adults and USD 25 for children (approximately)
  • Valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 234409
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the spa

Property is also known as

Kapalua Ritz-Carlton
Ritz-Carlton Hotel Kapalua
Ritz-Carlton Kapalua Resort Lahaina
Ritz-Carlton Kapalua Hotel
Ritz-Carlton Kapalua Lahaina
The Ritz Carlton Kapalua
The Ritz Carlton, Kapalua
The Ritz-Carlton, Kapalua Resort
The Ritz-Carlton, Kapalua Lahaina
The Ritz-Carlton, Kapalua Resort Lahaina

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Kapalua and receive a full refund?
Yes, The Ritz-Carlton, Kapalua offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Kapalua cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Ritz-Carlton, Kapalua?
As of Mar 6, 2021, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Kapalua on Mar 7, 2021 start from CA $1,024, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Ritz-Carlton, Kapalua have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is available 24 hours a day.
Is The Ritz-Carlton, Kapalua pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Ritz-Carlton, Kapalua?
Valet parking is available for USD 30.00 per day.
What time is check-in at The Ritz-Carlton, Kapalua?
Check-in is from 4 PM - midnight.
What time is check-out at The Ritz-Carlton, Kapalua?
Check-out is at noon. Late check-out is available for USD 150 (subject to availability).
Where is The Ritz-Carlton, Kapalua located?
With direct access to the beach, this Lahaina resort is within 1 mi (2 km) of Oneloa Beach, Napili Bay, and West Maui Mountains. Kapalua Beach and Kapalua Golf Club Plantation Course are also within 2 mi (3 km).
4.6
Wonderful
Rating 5 - Excellent. 725 out of 1000 reviews
5 - Excellent 73%
Rating 4 - Good. 167 out of 1000 reviews
4 - Good 17%
Rating 3 - Okay. 61 out of 1000 reviews
3 - Okay 6%
Rating 2 - Poor. 28 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 1000 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Very clean and beautiful property to stay at. Loved every minute of it
Stayed 6 nights in Feb 2021

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
beautiful beach, excellent service in lounge at bar - coffee store very nice- great coffee and mimosas concierge helpful with bookings and reservations! love love the gift shop and the gals there! housekeeping was slow and forgetful- the dishwasher was packed with food- strange
Stayed 7 nights in Feb 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The staff made the trip more special than we could've ever imagined. Jenna, Justin, Kevin, Emma, and Michael, were all amazing! Everyone was great, but they stood out and went above and beyond. We would come back again in a heartbeat
Stayed 7 nights in Feb 2021

5/5 Excellent

Stayed 5 nights in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic scenery, staff, and facility. Everyone was so welcoming and polite without any false aura. My husband and I repeated discussed our goals to return to the Ritz-Carlton. Though it was COVID times, the staff made you feel safe without compromising health or amenities. The food was excellent.
Stayed 4 nights in Jan 2021

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