5/5 Excellent
Verified traveller
Travelled with partner
8 Jun. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2021
The Ritz-Carlton, Kapalua
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Overview of The Ritz-Carlton, Kapalua
The Ritz-Carlton, Kapalua
4.5/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
Explore the area
- West Maui Mountains9 min walk
- Oneloa Beach10 min walk
- Kapalua Golf Resort Bay Course18 min walk
- Kahului, HI (OGG)54 min drive
Choose dates to view prices
About this area
Lahaina
Located in Lahaina, The Ritz-Carlton, Kapalua is near the airport and near the beach. Kapalua Golf Club Plantation Course and Lahaina Harbor are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Napili Bay and Kapalua Beach. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby.
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What's nearby
- West Maui Mountains - 9 min walk
- Oneloa Beach - 10 min walk
- Kapalua Golf Resort Bay Course - 18 min walk
- D.T. Fleming Beach Park - 18 min walk
- Kapalua Beach - 4 min drive
Getting around
- Lahaina Sugar Cane Train Station - 17 min drive
- Kahului, HI Airport (OGG) - 54 min drive
Restaurants
- The Banyan Tree — 1 min walk
- Kai Cafe — 1 min walk
- Sansei Seafood Restaurant & Sushi Bar — 5 min walk
- Cane & Canoe — 4 min drive
- Sea House Restaurant — 4 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking on site (USD 45 per day)
- Electric car charging station on site
- Wheelchair-accessible parking available
- Free beach shuttle
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: USD 50 for adults and USD 25 for children
- 6 restaurants and 1 coffee shop/café
- 3 bars/lounges, 1 beach bar and 1 poolside bar
- 24-hour room service
Things to do
- 24-hour fitness center
- 24-hour pool access
- 18 holes of golf
- 3 outdoor pools
- 2 outdoor tennis courts
- Aerobics classes
- Art gallery
- Basketball
- Children's pool
- Ecotours
- Evening entertainment
- Full-service spa
- Pilates classes
- Playground
- Sauna
- Shopping
- Snorkeling
- Spa tub
- Steam room
- Surfing/boogie boarding
- Tennis
- Yoga classes
Family friendly
- 3 outdoor pools
- Children's pool
- DVD player
- Free cribs/infant beds
- Free rollaway/extra beds
- Grocery/convenience store
- Laundry facilities
- Playground
- Snack bar/deli
Conveniences
- ATM/banking services
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Japanese
Business services
- Business center
- Conference space (200000 square feet)
- Meeting rooms
Outdoors
- Beach cabanas (surcharge)
- Beach loungers
- Beach umbrellas
- Garden
- Pool cabanas (surcharge)
- Pool sun loungers
- Terrace
Spa
- 15 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - sports
- Massage/treatment rooms
- Outdoor treatment areas
- Sauna
- Spa tub
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Assistive listening devices in meeting rooms
- Braille signage
- Grab bar near toilet
- In-room accessibility (select rooms)
- Lever door handles
- Valet for wheelchair-equipped vehicle
- Visual fire alarm
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
More
- Beach towels
- Couples dining
- Designated smoking areas
- Games
- Living plant wall
- Renovated guestrooms - January 2018
- Romance packages available
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Down comforter
- Egyptian cotton sheets
- Free cribs/infant beds
- Free rollaway beds
- Hypo-allergenic bedding
- Pillow menu
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Deep soaking bathtub
- Designer toiletries
- Hair dryer
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Entertainment
- 65-inch Smart TV
- Cable channels
- DVD player
- iPod dock
- Netflix
- Pay movies
- Premium channels
- Streaming services
Food and drink
- Espresso maker
- Free bottled water
Outdoor space
- Furnished lanai
More
- Composting
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- LED light bulbs
- Mobile key entry
- Phone
- Slippers
- Turndown service
Similar properties
See similar properties
Policies
Check-in
Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: USD 36.76 per accommodation, per night
The resort fee includes:
- Pool access
- Beach access
- Fitness center access
- Sporting facilities or equipment
- Shuttle service
- Internet access
- Newspaper
- Phone calls
- In-room safe
- In-room coffee
- Additional inclusions
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 50 for adults and USD 25 for children (approximately)
- Valet parking fee: USD 45 per day
- Late check-out fee: USD 150 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 234409
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Kapalua Ritz-Carlton
Ritz-Carlton Hotel Kapalua
Ritz-Carlton Kapalua Resort Lahaina
Ritz-Carlton Kapalua Hotel
Ritz-Carlton Kapalua Lahaina
The Ritz Carlton Kapalua
The Ritz Carlton, Kapalua
The Ritz-Carlton, Kapalua Resort
The Ritz-Carlton, Kapalua Lahaina
The Ritz-Carlton, Kapalua Resort Lahaina
Frequently asked questions
4.5
Wonderful
4.7/5
Cleanliness
4.7/5
Staff & service
4.4/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with partner
23 May 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2021
2/5 Poor
Verified traveller
Travelled with partner
20 May 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2021
4/5 Good
Verified traveller
Travelled with family
16 May 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021
5/5 Excellent
Verified traveller
Travelled with family
10 May 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2021