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The Ritz-Carlton Maui, Kapalua

Photo gallery for The Ritz-Carlton Maui, Kapalua

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Beach nearby, white sand, free beach shuttle, beach cabanas
Beach nearby, white sand, free beach shuttle, beach cabanas
Beach nearby, white sand, free beach shuttle, beach cabanas
3 outdoor pools, cabanas (surcharge), sun loungers

Overview of The Ritz-Carlton Maui, Kapalua

The Ritz-Carlton Maui, Kapalua

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
1 Ritz-Carlton Drive, Lahaina, HI, 96761

Explore the area

  • Popular LocationWest Maui Mountains9 min walk
  • Popular LocationOneloa Beach10 min walk
  • Popular LocationKapalua Golf Resort Bay Course18 min walk
  • AirportKahului, HI (OGG)54 min drive

Choose dates to view prices

About this area

Lahaina

Located in Lahaina, The Ritz-Carlton Maui, Kapalua is near the airport and near the beach. Whalers Village Museum and Warren & Annabelle's Magic! are cultural highlights, and some of the area's activities can be experienced at Kapalua Golf Resort Bay Course and Kapalua Golf Club Plantation Course. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with horse riding and hiking/biking trails.

What's nearby

  • West Maui Mountains - 9 min walk
  • Oneloa Beach - 10 min walk
  • Kapalua Golf Resort Bay Course - 18 min walk
  • D.T. Fleming Beach Park - 18 min walk
  • Kapalua Beach - 4 min drive

Getting around

  • Lahaina Sugar Cane Train Station - 17 min drive
  • Kahului Airport (OGG) - 54 min drive

Restaurants

  • The Banyan Tree — 1 min walk
  • Kai Cafe — 1 min walk
  • Sansei Seafood Restaurant & Sushi Bar — 5 min walk
  • Cane & Canoe — 4 min drive
  • Sea House Restaurant — 4 min drive

About this property

The Ritz-Carlton Maui, Kapalua

5-star beach resort with a full-service spa
Hop on The Ritz-Carlton Maui, Kapalua's free shuttle and hit the beach, practice your swing on the golf course, or pamper yourself at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 463 rooms boast deep soaking tubs and offer free WiFi and furnished lanais. Pillowtop beds and iPod docks are standard, as are Smart TVs with cable channels.
The Ritz-Carlton Maui, Kapalua offers 463 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished lanais. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Lahaina resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in January 2018.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Waihua Spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 15 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: USD 50 for adults and USD 25 for children
  • 6 restaurants and 1 coffee shop/café
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • 18 holes of golf
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Art gallery
  • Basketball
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Conference space (200000 square feet)
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Games
  • Living plant wall
  • Renovated guestrooms - January 2018
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 65-inch Smart TV
  • Cable channels
  • DVD player
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water

Outdoor space

  • Furnished lanai

More

  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 36.76 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 50 for adults and USD 25 for children (approximately)
  • Valet parking fee: USD 45 per day
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 234409
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kapalua Ritz-Carlton
Ritz-Carlton Hotel Kapalua
Ritz-Carlton Kapalua Resort Lahaina
Ritz-Carlton Kapalua Hotel
Ritz-Carlton Kapalua Lahaina
The Ritz Carlton Kapalua
The Ritz Carlton Kapalua
The Ritz Carlton Maui, Kapalua
The Ritz-Carlton Maui, Kapalua Resort
The Ritz-Carlton Maui, Kapalua Lahaina
The Ritz-Carlton Maui, Kapalua Resort Lahaina

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 726 out of 1000 reviews
5 - Excellent 73%
Rating 4 - Good. 164 out of 1000 reviews
4 - Good 16%
Rating 3 - Okay. 61 out of 1000 reviews
3 - Okay 6%
Rating 2 - Poor. 30 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 1000 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente place
Stayed 5 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They staff, from valet, housekeeping, hostess, registration and dining, all knew my name. They knew who I was. I wanted to take them home with me. Excellent service, above and beyond, kind of customer service. I enjoyed my stay there, and will recommend the Ritz, to anyone seeking 5 star service. Thank you.
Stayed 1 night in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Ritz Carlton Kapalua is as beautiful as ever!! Service not quite what I've come to expect from the Ritz. Dinning options somewhat limited so we thought.
Stayed 4 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 8 nights in Jul 2021