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The Ritz-Carlton Maui, Kapalua

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Beach nearby, white sand, free beach shuttle, beach cabanas
Beach nearby, white sand, free beach shuttle, beach cabanas
Beach nearby, white sand, free beach shuttle, beach cabanas
3 outdoor pools, cabanas (surcharge), sun loungers

Overview of The Ritz-Carlton Maui, Kapalua

The Ritz-Carlton Maui, Kapalua

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
1 Ritz-Carlton Drive, Lahaina, HI, 96761

Explore the area

  • Popular LocationWest Maui Mountains9 min walk
  • Popular LocationOneloa Beach10 min walk
  • Popular LocationKapalua Golf Resort Bay Course18 min walk
  • AirportKahului, HI (OGG)54 min drive

Room options

About this area

Lahaina

Located in Lahaina, The Ritz-Carlton Maui, Kapalua is near the airport and near the beach. The area's natural beauty can be seen at Napili Bay and Kaanapali Beach. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and hiking/biking trails nearby.

What's nearby

  • West Maui Mountains - 9 min walk
  • Oneloa Beach - 10 min walk
  • Kapalua Golf Resort Bay Course - 18 min walk
  • D.T. Fleming Beach Park - 18 min walk
  • Kapalua Beach - 4 min drive

Getting around

  • Lahaina Sugar Cane Train Station - 17 min drive
  • Kahului Airport (OGG) - 54 min drive

Restaurants

  • Sansei Seafood Restaurant & Sushi Bar - 5 min walk
  • The Banyan Tree - 10 min walk
  • The Gazebo Restaurant - 4 min drive
  • Sea House Restaurant - 4 min drive
  • Merriman's Maui - 4 min drive

About this property

The Ritz-Carlton Maui, Kapalua

5-star luxury resort by the ocean, rejuvenated in 2018
Close to Napili Bay, The Ritz-Carlton Maui, Kapalua provides 18 holes of golf, a beach bar, and a poolside bar. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and beach cabanas. Indulge in a body treatment, aromatherapy, and a massage at The Waihua Spa, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature seafood and a poolside location. The 24-hour gym offers Pilates classes and aerobics classes; other things to do include basketball, ecotours, and surfing/body boarding. Free in-room WiFi is available to all guests, along with a grocery/convenience store and a terrace.
Additional perks include:
  • 3 outdoor pools and a children's pool, with cabanas and sun loungers
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and valet parking (surcharge)
  • An area shuttle, an electric car charging station, and ATM/banking services
  • A living plant wall, multilingual staff, and evening entertainment
  • Guest reviews say great things about the location
Room features
All 463 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished lanais and pillow menus.
More amenities include:
  • Free infant beds and free extra beds
  • LED light bulbs and composting
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 65-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, DVD players, and daily housekeeping

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: USD 50 for adults and USD 25 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Banyan Tree
  • Kai Cafe
  • Burger Shack
  • 'Olu Cafe
  • Alaloa Lounge

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • 18 holes of golf
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Art gallery
  • Basketball
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (200000 square feet)
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Games
  • Living plant wall
  • Renovated entire property - January 2018
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 65-inch Smart TV
  • Cable channels
  • DVD player
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water

Outdoor space

  • Furnished lanai

More

  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 46.97 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 50 for adults and USD 25 for children (approximately)
  • Valet parking fee: USD 45 per day
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 234409
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the health club or fitness facility without adult supervision
Guests under 15 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kapalua Ritz-Carlton
Ritz-Carlton Hotel Kapalua
Ritz-Carlton Kapalua Resort Lahaina
Ritz-Carlton Kapalua Hotel
Ritz-Carlton Kapalua Lahaina
The Ritz Carlton Kapalua
The Ritz Carlton Kapalua
The Ritz Carlton Maui, Kapalua
The Ritz-Carlton Maui, Kapalua Resort
The Ritz-Carlton Maui, Kapalua Lahaina
The Ritz-Carlton Maui, Kapalua Resort Lahaina

Frequently asked questions

Does The Ritz-Carlton Maui, Kapalua have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at The Ritz-Carlton Maui, Kapalua?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Maui, Kapalua on Oct 5, 2022 start from CA $1,089.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Maui, Kapalua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton Maui, Kapalua?

Valet parking is available for USD 45 per day.

What time is check-in at The Ritz-Carlton Maui, Kapalua?

Check-in is from 4 PM - midnight.

What time is check-out at The Ritz-Carlton Maui, Kapalua?

Check-out is at noon. Late check-out is available for USD 150 (subject to availability).

Where is The Ritz-Carlton Maui, Kapalua located?

Offering direct access to the beach, this Lahaina resort is within 1 mi (2 km) of West Maui Mountains and Napili Bay. Oneloa Beach and D.T. Fleming Beach Park are also within 1 mi (2 km).

Can I cancel my reservation for free at The Ritz-Carlton Maui, Kapalua and receive a full refund?

Yes, The Ritz-Carlton Maui, Kapalua offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton Maui, Kapalua cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 725 out of 1001 reviews
5 - Excellent 72%
Rating 4 - Good. 162 out of 1001 reviews
4 - Good 16%
Rating 3 - Okay. 65 out of 1001 reviews
3 - Okay 6%
Rating 2 - Poor. 31 out of 1001 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 1001 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Joaquin
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has great location and wonderful amenities. I am old school and I prefer to park my own car.
Stayed 5 nights in Sep 2022

5/5 Excellent

Jessie
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful at all hours. Will stay again
Stayed 5 nights in Sep 2022

5/5 Excellent

Edward
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Sep 2022

5/5 Excellent

Philip, west palm beach
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant facility! Worthy of being a Ritz Carlton. Friendly and accommodating staff. Some construction on the grounds and maintenance in building created minor inconvenience but otherwise grand hotel in all ways.
Stayed 5 nights in Sep 2022

5/5 Excellent

Jayna
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful resort! Lots of amenities, amazing service and staff. We’d definitely recommend and stay here again.
Stayed 3 nights in Aug 2022

3/5 Okay

Branden
Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful resort nestled in a secluded location…just price gouging at every turn.
Stayed 7 nights in Aug 2022

5/5 Excellent

McKenna
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a beautiful, relaxing vacation here at the Ritz Carlton!
Stayed 2 nights in Aug 2022

4/5 Good

KARLA
Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The pool was beautiful
Stayed 4 nights in Aug 2022

5/5 Excellent

Lori
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite property with first class facilities, staff and services.
Stayed 5 nights in Jul 2022

4/5 Good

su
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the area