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Reviews of Luxury Hotel Inn

3.5 out of 5
Luxury Hotel Inn
Lucio Blanco 15, Col. Paraíso, La Penita de Jaltemba, NAY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 278 reviews" "
Rating 8 - Good. 81 out of 278 reviews" "
Rating 6 - Okay. 18 out of 278 reviews" "
Rating 4 - Poor. 5 out of 278 reviews" "
Rating 2 - Terrible. 3 out of 278 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue mi primera vez visitando la peñita de jaltemba, reserve mediante Expedia y resultó fantástico, todo muy bien desde las camaristas, hasta los recepcionistas la gente del restaurante sin duda alguna volvería a ese lugar muy recomendado, cuartos muy bien super limpios y con lo básico para no querer salir del hotel, su alberca que tiene un toque salado primera en su existencia que veo me super encantó el hotel
Stayed 2 nights in May 2024

8/10 Good

alma, sylmar

Quiet
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Stayed 7 nights in Apr 2024

10/10 Excellent

Judie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful large room with hot tub. Awesome!
Stayed 16 nights in Feb 2024

10/10 Excellent

Estefania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay. From the beginning of the Check-In process, the staff was very friendly and helpful. The cleanliness of our room was amazing, with daily housekeeping. We ate downstairs and the food was very good. When we needed to move around, the front desk would call a cab for us so we felt safe. Overall a great experience and would definitely stay again.
Stayed 4 nights in Mar 2024
Response from Luxury Team on Apr 7, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

10/10 Excellent

Keni-Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the property was lovely & clean...the street its on is very poor in both condition & amenities!
Stayed 7 nights in Mar 2024
Response from Luxury Team on Apr 7, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
The staff #1. The pool area is great. Room is comfortable. Don't come, we don't want to share!
Stayed 28 nights in Feb 2024
Response from Luxury Team on Mar 24, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and restaurant. Close to everything. Great place to stay. Would highly recommend and would stay there again.
Stayed 11 nights in Feb 2024
Response from Luxury Team on Mar 24, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

6/10 Okay

Albina

Stayed 5 nights in Feb 2024
Response from Luxury Team on Apr 7, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Overall we really liked the hotel and the staff were very friendly especially the front desk reception Nayela ( not sure of the spelling) But there a few minor quarks. 1 you have to pay for internet not cheap and we could not use the code they gave us for our iPads just on our phones. 2 it was to do with the washroom nice fixture but no room around the sink to put your cream, make up, or toothbrush and nice little shelf under the mirror would really help! The toilet is a dual flush toilet and that is great because you want to preserve water but there’s no pressure to flush so you have to do multiple flushes (3-4) especially if you go #2 so it really defeats the purpose of conserving water. Finally in the shower there is nowhere to put your shampoo, conditioner, razor or other stuff, it’s all on the floor and a little shelve would go a long way. Also a removal clothes line the shower would be so great because you need somewhere to hang your swim suit or other stuff. Again these are small stuff but sometimes it’s the small stuff that makes your stay extra special. Having said all the above we would definitely stay there again.
Stayed 11 nights in Feb 2024
Response from Luxury Team on Mar 6, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

10/10 Excellent

Nicandro

Stayed 6 nights in Feb 2024
Response from Luxury Team on Mar 24, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

10/10 Excellent

Gail

Liked: Property conditions & facilities
Very clean. Friendly helpful,staff who solved small issues (like dead remote battery and light bulb needing replacement) immediately. Lovely property.
Stayed 21 nights in Feb 2024
Response from Luxury Team on Mar 6, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable price, friendly staff, food was excellent in the attached restauraunt..its about a 5 block walk from down town, and a couple blocks to the beach. Beds were clean and comfortable...wifi speed was great...
Stayed 8 nights in Feb 2024
Response from Luxury Team on Mar 6, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2024
Response from Luxury Team on Mar 6, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Luxury Team on Feb 23, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Paul

Stayed 2 nights in Feb 2024
Response from Luxury Team on Mar 24, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

10/10 Excellent

Brett, SASKATOON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Cafe attached
Stayed 1 night in Feb 2024
Response from Luxury Team on Feb 23, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Luxury Team on Feb 23, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Irena Susan

Liked: Cleanliness, staff & service, property conditions & facilities
A gem ,
Stayed 8 nights in Feb 2024
Response from Luxury Team on Feb 23, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it's off the beaten path.
Stayed 7 nights in Jan 2024
Response from Luxury Team on Feb 23, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Casey, Cultus Lake

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Inside the hotel and grounds, swimming pool are super clean. The street and sidewalks are like the rest of the town. If you are OK with small Mexican towns with cobblestone streets and uneven sidewalks then you will love this hotel. The name is very fitting.
Stayed 7 nights in Feb 2024
Response from Luxury Team on Feb 23, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Ronald

Liked: Property conditions & facilities
Great staff!!
Stayed 9 nights in Jan 2024
Response from Luxury Team on Feb 23, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel it self is beautiful, staff was very friendly. The only thing i feel needs improvement are the beds. They are very uncomfortable. Talking with other guests they said the same thing. The mattresses are so hard, it was difficult to get a good sleep.
Stayed 7 nights in Jan 2024

8/10 Good

Kathy

Stayed 5 nights in Jan 2024
Response from Luxury Team on Feb 23, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Luxury Team on Mar 24, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros

2/10 Terrible

Dave

Stayed 1 night in Jan 2024
Response from Luxury Team on Feb 23, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Kim, Redcliff

Stayed 1 night in Jan 2024
Response from Luxury Team on Jan 19, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Kaleah

Travelled with partner
Stayed 1 night in Jan 2024
Response from Luxury Team on Jan 19, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Heather

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a lovely warm pool. I would suggest they set up a morning coffee station in the pool side bar that was never open for those of us that are up before the restaurant opens at 7:30
Stayed 2 nights in Dec 2023
Response from Luxury Team on Jan 19, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in La Penita
Room was clean, bed comfortable but felt a bit damp, no coffee in the room.
Stayed 1 night in Dec 2023
Response from Luxury Team on Jan 19, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and nice
This hotel is small and the center of the hotel is the pool. It's a nice hotel, it's close to the ocean, and the center of the town is a few block walk.
Stayed 1 night in Dec 2023
Response from Luxury Team on Jan 19, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

6/10 Okay

Charlene

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was close to where our friends were staying
Stayed 3 nights in Dec 2023
Response from Luxury Team on Jan 19, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Veronica Alondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place in jaltemba bay. Nallely and all the staff are excellent in they jobs and beyond Excellent place to relax and enjoy the beautiful Nayarit
Stayed 3 nights in Nov 2023
Response from Luxury Team on Jan 19, 2024
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Ihor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good except during breakfast, in my salad was a small piece of bone or something that almost broke my tooth.
Stayed 1 night in Nov 2023
Response from Luxury Team on Nov 29, 2023
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Veronica Alondra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness staff do far more than they are here for, extraordinary service and care
Stayed 4 nights in Nov 2023
Response from Luxury Team on Nov 29, 2023
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Guy

Travelled with partner
Our stay at The Luxury Hotel Inn surprised us in all the best ways. We speak no Spanish and the front desk clerk was friendly and graciously helped us fill out the check-in forms which were in spanish. The remainder of the staff were also incredibly friendly and nice. The courtyard complete with pool and cabanas was meticulously maintained and created a relaxing atmosphere. Our room was very nice, clean and in good repair. The adjoining restaurant has the most amazing food, friendly and helpful staff and great atmosphere. We routinely ate breakfast and early dinner there as it should be noted they closed at 3pm daily. We miss their omelettes and tacos already. While roaming the streets of La Penita (which are in very poor condition) we were met by the most friendly people and greeted often by those we passed. Never did we feel that we were unsafe in any way. I would recommend crossing the bridge of life over to the beach at Guayabitos though as it is cleaner than the one just down the road from the hotel.
Stayed 7 nights in Nov 2023
Response from Luxury Team on Nov 13, 2023
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Faviola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Luxury Team on Nov 1, 2023
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in so so town
Nice hotel, helpful staff, a few maintenance issues, but overall good. The town was a bit sad and run down. The road to get to the hotel was one of the worst I have driven on in México.
Stayed 2 nights in Oct 2023
Response from Luxury Team on Nov 1, 2023
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 4 nights in Jul 2023
Response from Luxury Team on Sep 11, 2023
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Luxury Team on May 23, 2023
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a nice size and the court yard and pool was very nice. There is hardly any bathroom counter so we had to keep our bathroom stuff in the bedroom closet but it wasn’t a deal breaker. The toilet seat was broken and when we told them, the guy at the front desk said yes he knew but didn’t seem to think they needed to fix it. Whatever, we survived it without falling off the toilet when it slipped to one side. The bed was a bit hard but that seems to be the case in pretty much every place we’ve stayed in in Mexico. The restaurant wasn’t open the first two nights but was open the day we were leaving so we went there for lunch before we left. It was very good. Our checkout was at 12:00 noon but we couldn’t get into our other place until 3:00 so they let us enjoy the pool until three. They said we could keep our suitcases in the front lobby but we just kept them with us at the pool. That was very nice of them. All in all, the stay was nice and we’d probably stay there again if we needed to.
Stayed 2 nights in May 2023
Response from Luxury Team on May 13, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Luxury Team on Jun 2, 2023
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

alma, sylmar

Stayed 2 nights in Apr 2023
Response from Luxury Team on May 23, 2023
Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Janet

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from Luxury Team on Apr 15, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well maintained Hotel, the road to get to it was terrible
Stayed 1 night in Apr 2023
Response from Luxury Team on Apr 15, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

4/10 Poor

Denny

Travelled with partner
Disliked: Property conditions & facilities
Location good. Restaurant was quite nice and good food. We left early due to constant sewer smell, especially in our room. Would not stay there again.
Response from Luxury Team on Apr 2, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Dianna

Stayed 10 nights in Feb 2023
Response from Luxury Team on Apr 2, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very clean close to the beach
Stayed 1 night in Mar 2023
Response from Luxury Team on Apr 2, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. However, we had a room across from the pool and the bar and it was extremely loud.
Stayed 1 night in Mar 2023
Response from Luxury Team on Apr 2, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Brenda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurant on premises, breakfasts are awesome.
Stayed 2 nights in Feb 2023
Response from Luxury Team on Feb 27, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.