La Pelosa Beach Tours and Activities

We left our towels on the floor before leaving the room in the morning, expecting them to be changed. However, when we returned in the evening, all the dirty towels had been hung back up on the racks as if they were clean. Unfortunately, we only realized they were still dirty after we had already used them to shower. When we went to the lobby to address this with the tall woman at the reception, she responded aggressively, stating, "It's not like you wash your towels every day at home." When we asked if this was how they treat their guests, she replied, "I don't care what you do, it’s none of my business." Aside from the terrible service, the rooms were extremely small—there was not even enough space to open a second suitcase—and there was no view. The breakfast was mediocre and nothing special. Overall, the hotel offers very poor value for money, but the unprofessional and rude behavior of the receptionist was particularly upsetting and unacceptable.

Forte Village is a family holiday paradise. I will preface this by saying we were fortunate enough to receive an upgrade to Le Dune on arrival so this review pertains to this part of the property. From the moment we arrived, the transition from check in to entering our room was flawless. The staff were extremely accommodating to our two babies in tow and were able to convert the day bed into an infant bed and also provided us with a cot for our younger baby. The standout for this resort is the wide variety of amenities, and whilst it is certainly a luxury resort, children are made to feel at the forefront of their ethos rather than an afterthought. My husband ended up being unwell during the trip and so the kids club ended up being an absolute lifesaver for me! It even has a shallow pool which meant I could safely supervise both my babies while they went swimming there. Other exceptional amenities include the multiple pool, including an absolutely gorgeous main pool, the extremely beautiful and well equipped gym, and the diversity of restaurant options on site. The resort is connected to a crystal clear beach with direct beach access, which is particularly close at Le Dune. Finally, the staff made this experience exceptional. I cannot thank enough the kindness of all the reception staff at Le Dune, especially Giulia, who was checking in on us on a daily basis. All the staff at the kids club were amazing - especially Sara and Valentina!

Helpful staff, amazing breakfast, great location