Title: Casa Grande Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=5531835&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Grande Hotel Family-friendly retreat offers indoor pool and spa treatments for relaxation, with peaceful natural surroundings just steps from the door ## Photo gallery for Casa Grande Hotel ![Indoor pool - Casa Grande Hotel (La Paz)](https://images.trvl-media.com/lodging/6000000/5540000/5531900/5531835/d0f31a4d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/20ba598c-8261-44ad-ab18-839c07ab1ad1-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Deluxe Room - Casa Grande Hotel (La Paz)](https://images.trvl-media.com/lodging/6000000/5540000/5531900/5531835/bff4406a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | View from room - Casa Grande Hotel (La Paz)](https://images.trvl-media.com/lodging/6000000/5540000/5531900/5531835/d6badfd3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Casa Grande Hotel (La Paz)](https://images.trvl-media.com/lodging/6000000/5540000/5531900/5531835/48f98c03.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Grande Hotel sits near Japanese Garden and Chuquiago Marka, where travelers enjoy rejuvenating massages and sauna sessions after exploring. The hotel provides a free breakfast buffet and WiFi, making it easy to plan adventures through the surrounding gardens. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Hot tub - Breakfast included - Spa - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=5531835&PinnedHotelID=5531835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=5531835&PinnedHotelID=5531835&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=5531835&PinnedHotelID=5531835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=5531835&PinnedHotelID=5531835&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5531835&PinnedHotelID=5531835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=5531835&PinnedHotelID=5531835&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=5531835&PinnedHotelID=5531835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=5531835&PinnedHotelID=5531835&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Executive Room, 1 King Bed ![Executive Room, 1 King Bed](https://images.trvl-media.com/lodging/6000000/5540000/5531900/5531835/74970523.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 9.4 Exceptional 3 reviews ### Highlights Soundproofed Private pool Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Pillow menu - 355 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 2 Double Beds ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/6000000/5540000/5531900/5531835/e17a4065.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Double Beds ### Highlights Soundproofed Private pool Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Pillow menu - 377 sq ft - City view - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room ![Deluxe Room | Balcony](https://images.trvl-media.com/lodging/6000000/5540000/5531900/5531835/ac80400b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Private pool Air conditioning Connecting rooms available Free cribs/infant beds LED TV Pillow menu - 592 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/6000000/5540000/5531900/5531835/c87fc2b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Private pool Air conditioning Connecting rooms available Free cribs/infant beds LED TV Pillow menu Separate bedroom - 743 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Presidential Suite ![Presidential Suite](https://images.trvl-media.com/lodging/6000000/5540000/5531900/5531835/d5e9bb51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate sitting area Soundproofed Private pool Air conditioning Connecting rooms available Free cribs/infant beds LED TV Pillow menu - 1292 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLa-Paz-Hotels-Casa-Grande-Hotel.h5531835.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLa-Paz-Hotels-Casa-Grande-Hotel.h5531835.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-16.54287%2C-68.08196&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tKulLuQtvPt81zUE1ldL_7Fm2Rs=) Calle 16 No.8009, Calacoto, La Paz, 1132 #### What's nearby - San Miguel Arcángel Church \- 8 min walk \- 0.7 km - Irpavi Cable Car Station \- 11 min walk \- 1.0 km - Japanese Garden \- 16 min walk \- 1.4 km - Megacenter Bolivia \- 18 min walk \- 1.5 km - Chuquiago Marka \- 7 min drive \- 2.5 km #### Getting around - Del Libertador Cable Car Station - 7 min drive - Viacha Station - 35 min drive - El Alto Intl. Airport (LPB) - 52 min drive #### Restaurants - ‪Baco & Vaca - ‬3 min walk - ‪KHOFISUYO - ‬1 min walk - ‪Reineke Fuchs (Zona Sur) - ‬3 min walk - ‪Fuego - ‬1 min walk - ‪Mr Pizza - ‬2 min walk ## About this property ### Casa Grande Hotel Luxury family-friendly hotel near Valle de la Luna Located close to Japanese Garden and Chuquiago Marka, Casa Grande Hotel provides a free breakfast buffet, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a deep-tissue massage. The on-site international cuisine restaurant, YERBA BUENA, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground. Additional perks include: - An indoor pool - Free self parking - A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a porter/bellhop - A front-desk safe, luggage storage, and smoke-free premises Room features All 65 rooms feature comforts such as 24-hour room service and private pools, as well as thoughtful touches like pillow menus and air conditioning. Extra conveniences in all rooms include: - Childcare services and free infant beds - Bathrooms with rainfall showers and designer toiletries - 46-inch LED TVs with cable channels and DVD players - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/16000000/15890000/15881400/15881324/bb20875b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atix Hotel, a Member of Design Hotels Macrodistrito Sur - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 239 reviews CA $217 CA $217 total Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=15881324&PinnedHotelID=15881324&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/1000000/800000/794200/794115/c2ae8438.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Grande Suites Macrodistrito Sur - Breakfast included - Parking included - Restaurant - Gym 9.4 Exceptional 88 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=794115&PinnedHotelID=794115&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Living area](https://images.trvl-media.com/lodging/56000000/55520000/55513300/55513284/621ffd43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MET Hotel Macrodistrito Sur - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 99 reviews CA $157 CA $157 total Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=55513284&PinnedHotelID=55513284&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/2000000/1110000/1100200/1100162/522f1f61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Camino Real Macrodistrito Sur - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 283 reviews CA $267 CA $267 total Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=1100162&PinnedHotelID=1100162&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite](https://images.trvl-media.com/lodging/6000000/5720000/5714100/5714062/ee86340b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stannum Boutique Hotel & Spa Downtown La Paz - Breakfast included - Spa - Parking included - Free WiFi 9.4 Exceptional 734 reviews CA $153 CA $153 total Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=5714062&PinnedHotelID=5714062&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/450000/445200/445197/fff20f7d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Europa La Paz Downtown La Paz - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 406 reviews CA $144 CA $144 total Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=445197&PinnedHotelID=445197&HadPinnedHotel=true®ionId=-1&adults=2) ![Grand Deluxe Suite](https://images.trvl-media.com/lodging/1000000/60000/54800/54740/a78c0f7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ritz Apart Hotel Downtown La Paz - Breakfast included - Kitchen - Parking included - Free WiFi 9.2 Wonderful 252 reviews CA $147 CA $147 total Jan 24 - Jan 25, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=54740&PinnedHotelID=54740&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29300000/29293500/29293415/db52a327.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mitru Sur Macrodistrito Sur - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 55 reviews CA $183 CA $183 total Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=29293415&PinnedHotelID=29293415&HadPinnedHotel=true®ionId=-1&adults=2) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/1000000/450000/442800/442757/133a344a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Presidente Downtown La Paz - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 115 reviews CA $133 CA $133 total Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=442757&PinnedHotelID=442757&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/72000000/71950000/71942400/71942371/a6956b77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mitru Express Downtown La Paz - Breakfast included - Pet friendly - Parking included - Free WiFi 9.2 Wonderful 209 reviews CA $73 CA $73 total Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=71942371&PinnedHotelID=71942371&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Shopping center shuttle (surcharge) - Free self parking on site - Limited onsite self parking - Onsite parking options include a garage ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - CASABAR - PURO GELATO CAFFE - YERBA BUENA - YERBA BUENA TERRAZA ### Things to do - Health club - Hot tub - Indoor pool - Playground - Sauna - Steam room ### Family friendly - DVD player - In-room babysitting (surcharge) - In-room crib - Indoor pool - Laundry facilities - Playground - Private pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - 3,122 square feet of conference space - Meeting rooms ### Outdoors - Garden - Terrace ### Spa - Deep-tissue massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 1 building - 7 floors - Ballroom - Banquet hall - Built in 2012 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Pillow menu ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 46-inch LED TV with cable channels - DVD player - iPod dock - Private pool ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: BOB 278 Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: BOB 209 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: BOB 143 per vehicle (one-way, maximum occupancy 3) - Early check-in fee: BOB 278 (subject to availability) - Late check-out fee: BOB 209 (subject to availability) - Air conditioning is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Alcohol is not permitted at this property ### Property is also known as Casa Grande Hotel La Paz Casa Grande La Paz Casa Grande Hotel Hotel Casa Grande Hotel La Paz Casa Grande Hotel Hotel La Paz ## Frequently asked questions ### Does Casa Grande Hotel have a pool? ### How much does it cost to stay at Casa Grande Hotel? ### Is Casa Grande Hotel pet-friendly? ### How much is parking? ### What time is check-in at Casa Grande Hotel? ### What time is check-out at Casa Grande Hotel? ### Does Casa Grande Hotel provide a shuttle to the airport? ### Where is Casa Grande Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Grande Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 161 8 - Good 38 6 - Okay 7 4 - Poor 6 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Ricardo Aug 29, 2025 Great hotel, I totally recommend it ##### Ricardo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ian Nov 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay in La Paz ##### Ian Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### roxana Apr 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelent staff and hotel ##### roxana Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Luz Jul 26, 2024 Liked: Cleanliness, property conditions & facilities Great location to shops, quite comfortable and excellent service. ##### Luz Stayed 2 nights in Jul 2024 ### 8/10 Good #### VICTOR Dec 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, safe and clean! ##### VICTOR Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jay Jul 19, 2024 Liked: Cleanliness, amenities, property conditions & facilities Fantastic hotel with great amenities. Staff was top notch - super friendly and helpful. ##### Jay Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Eduardo Sep 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Very good hotel ##### Eduardo Stayed 1 night in Sep 2022 ### 10/10 Excellent #### John Aug 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities Staff was super friendly. Wine was tasty and affordable ($15/bottle) ##### John Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Drazen Jun 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel in La Paz ##### Drazen Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Roland Oct 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly and accommodating staff. ##### Roland Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Janice Jul 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is MUST if you're staying in La Paz excellent service and the staff was so friendly. The restaurant was delicious, seriously one of the best experiences. It is a bit further from central La Paz but that was never an issue since the cable car is just a few blocks away. ##### Janice Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### James D Lites Nov 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very unique building design. Staff was very helpful and attentive. Design with all of the glass made it a bit warm in the hotel during the day, but very nice rooms. ##### James D Lites Stayed 4 nights in Nov 2023 ### 8/10 Good #### Ivan Jan 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities It was a good experience ##### Ivan ### 10/10 Excellent #### CAROLA Jul 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My personal experience at first wasn’t the greatest at first upon check in, however the manager at the end turned the situation around. The staff in general was cordial and helpful. Hotel is in a great location in the southern portion of La Paz. ##### CAROLA Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Mary Mar 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed in the Casa Grande for six days and found everything to be of the highest caliber. The best! We were able to walk all over Calacoto to visit friends, take the teleferico to the city center and easily catch a cab for other destinations. The staff was helpful, the waiters excellent, and food delicious. We plan to return. ##### Mary Stayed 6 nights in Mar 2023 ### 10/10 Excellent #### OLIVER Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### OLIVER Stayed 3 nights in Nov 2024 ### 8/10 Good #### William Feb 2, 2024 Liked: Cleanliness, amenities, property conditions & facilities I wish they would honor the VIP perks. I was charged $30 for an early check-in, and no upgrade was offered. This review was going to be a lot worse, if it wasn’t for Marcela coming in and saving the day. She is a fantastic host and always trying to better our stay here ##### William Stayed 1 night in Feb 2024 ### 8/10 Good #### William Feb 8, 2024 Liked: Cleanliness, amenities, property conditions & facilities I wish they would honor the VIP perks. I was charged $30 for an early check in. And I got absolutely no upgrade in the rooms. This review was going to be a lot worse, if it wasn’t for Marcela who always does a great job, accommodating, and being a great host. If it was not for her, these reviews would be a lot worse. ##### William Stayed 4 nights in Jan 2024 ### 8/10 Good #### William Feb 9, 2024 Liked: Cleanliness, amenities, property conditions & facilities I wish they would honor the VIP perks. I was charged for an early check in. And I got absolutely no upgrade in the rooms. This review was going to be a lot worse, if it wasn’t for Marcela who always does a great job, accommodating, and being a great host. If it was not for her, these reviews would be a lot worse. ##### William Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### RENIERE Jul 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities My only negative comment is that this is the first time I have issues with asking for extra coffee in the room. My wife and I normally have a coffee when we wake up and before breakfast. When I asked for more, I was told that the Hotel provides only one individual packet per room and as a courtesy ... After travelling around the World and staying in many hotels, this was a first to me. I'll be back, but I'll bring my own instant coffee. ##### RENIERE Stayed 4 nights in Jul 2024 ### 2/10 Terrible #### Hector Jul 11, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities People be aware. We had booked this hotel for about a week but my mom got sick and we couldn’t travel. They didn’t give us back not even a dollar back. This is unheard of in this industry. We have reserved 2 rooms and they didn’t care about working with us. More than 2800$ gone. ##### Hector Stayed 1 night in Jul 2022 ### 6/10 Okay #### Jose Nov 30, 2022 Liked: Cleanliness, staff & service, amenities The hotel is overall good but the magnetic card system to access the rooms is terrible, it is completely outdated, I had to ask for new keys every day sometimes more than once, at a time we counted 8 cards that didn’t work. This was a big frustration during the trip. Also, to access the parking using the elevator, hotel personnel need to activate access to the lower floor with physical key although the elevator allows magnetic card use for access for the upper floor and there is a security guard at the parking level at all times, another frustrating way the hotel is managed. Food was medium quality. ##### Jose ### 8/10 Good #### Katrice Jan 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The swimming pool was the best. I loved the fact it was heated. Unfortunately, I we woke up in the morning to a bathroom filled with tiny ants that were all over the bathroom sink. I did make them aware but the staff did not seem to care. My husband and I celebrated our 21st anniversary and they are the most expensive. We have stayed at Ritz Apart, the Atix, and a couple others. I just feel this place was a bit too pricey. But my husband told me not to compare it to the US hotels. I think I should since they ask for US money. Anyway, other than the ants and the strong smell of Lysol in the elevator everything thing else was ok. The pool was the best but not enough to return. The salad made my husband sick and we only received a partial refund for that. I wish the staff could stay at an American hotel for just one night. We travel alot because if work so maybe I am being to hard on this hotel. We gave them 4 stars because it was super clean minus the ants ##### Katrice Stayed 1 night in Jan 2024 ### 8/10 Good #### William Apr 12, 2023 Liked: Staff & service, amenities, property conditions & facilities I stayed in this hotel constantly with my daughters. I live in La Paz, and there are no pools that we know of so we rent a room and stay there quite often. It is April 12 and I’ve stayed in this hotel about four times this year alone. They never want to upgrade you the room which is very disappointing, especially considering as much time as we spend there and money. I’m a Gold member with Expedia and I also stay there quite frequent and they still will not upgrade my room. This particular time I stayed there on a Monday, which is the least busy time in la Paz and I still couldn’t get them to give me an upgrade. I am a great tipper, I eat at the restaurant, I get room service, I’ve gotten spa service, and I still can’t get them to give me a room upgrade. That to me is absolutely ridiculous. All in all it’s a nice hotel I just can’t see why they can’t twist their arm a little bit and give me that upgrade, but some people are just too petty. So sad. ##### William Stayed 1 night in Apr 2023 ### 6/10 Okay #### William Feb 2, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service For a hotel, that is supposed to be the best hotel, and with the prices day charge, I would expect a different level of awareness. I when I asked for my VIP benefits they made me feel like if I was some kind of welfare case asking for some kind of handout. This was exactly the text message I received: “Señor xxx, buenos días. Disculpe respóndele hasta ahora. Lamentablemente no es posible cuándo son Reservas por internet (Expedía). Hicimos la excepción la última vez. Lamentablemente tenemos restricciones.” So they’re saying that it is not possible for them to give me any kind of upgrades when I make my reservation online, but Expedia is an online reservation app. It makes absolutely no sense for them to say that. Then she says they have restrictions. So if you have restrictions that maybe they should take their hotel off of VIP status. Because the benefits I was asking for for Expedia Gold members which I am one and have been one for years. One of the days I came to pick up one of my friends that was staying in the hotel, and I parked my vehicle in front. The parking lot and front area were completely empty. One of the doorman like some kind of parking lot patrol came and said that I have to move it I said my friend will be here in 5 min. He said we need to keep this whole space empty at all times. And again I would have no problem if there was people waiting but the hotel lobby in parking we’re completely empty. You’re telling me you can’t wait 5 min! 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