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Reviews of OYO Hostal La Chata

1 out of 5
OYO Hostal La Chata
Calle Embajadores, 3, La Granja de San Ildefonso

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 5 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

9.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Momodou

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Luiz Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nom.hostal
Stayed 3 nights in Nov 2023

2/10 Terrible

LUCIA

Travelled with family
Disliked: Staff & service
Stayed 1 night in May 2023
Response from Ava on May 24, 2023
Hi, Lucia! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Ammy on Apr 19, 2023
Thanks for the positive rating, Rafael! Hope to welcome you again soon. Regards, Noah.

8/10 Good

Ainoa María

Stayed 1 night in Apr 2023
Response from Ava on May 24, 2023
Hi, Ainoa! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava

6/10 Okay

Maria Cristina

Stayed 1 night in Mar 2023
Response from Ammy on Apr 19, 2023
Hi, Maria! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

6/10 Okay

Jérôme

Stayed 1 night in Mar 2023

8/10 Good

Daniel

Stayed 1 night in Feb 2023
Response from Eva on Feb 21, 2023
Hi, Daniel! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Lisa on Nov 2, 2022
Hi, Daniel! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

4/10 Poor

Paz

Liked: Cleanliness
Disliked: Room comfort
Calor
Stayed 1 night in Aug 2022
Response from jane on Sep 27, 2022
Hi, Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jane

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, room comfort
Sensacional
Este hostal é sensacinalmente ótimo em tudo. As 3 vezes que estive em La Granja reservo a temporada nele. Todo reformado e confortável. Cidade pequena, mas a localização é perfeita bem próximo ao palácio e dos reztaurantes. Custo benefício excelente
Stayed 5 nights in May 2022

8/10 Good

marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Jake on Mar 10, 2022
Hi Marta, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Jake

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hostal es un edificio restaurado en en centro de La Granja. Precio/calidad - en mi opinion es una ganga. Tanto la habitación superior, como el doble standard, muy bien, espaciosas y baños perfectos.
Stayed 1 night in Feb 2022

4/10 Poor

Yaiseth

Disliked: Staff & service, property conditions & facilities, room comfort
Limpio pero les falta servicio
No estaba atendida la recepción, hubo que esperar, las habitaciones limpias y ordenadas pero no atendieron las peticiones
Stayed 1 night in Dec 2021

8/10 Good

JESUS

Liked: Cleanliness, property conditions & facilities, room comfort
Del hostal a la montaña
Todo fenomenal, lo que no entiendo es por que esta completamente desatendido. Un negocio hay que atenderle. Pero no quita para que sea un lugar acogedor, y muy limpio.
Stayed 1 night in Nov 2021

8/10 Good

LUIS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto para pasar unos días
Un buen alojamiento,muy cerca del Palacio
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Diego

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Florencia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo muy bien para pasar unos días, sitio muy tranquilo.
Stayed 2 nights in Apr 2021

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hostal
Esta muy buen ubicado. La habitación muy cómoda y la limpieza de 10.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Fredy adalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities
Pequeño, caro y desayuno de risa. Nada recomendable.
Stayed 2 nights in Nov 2019

8/10 Good

JoséA, Madrid

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Me gusto: Estaba muy limpio y bien decorado. Muy funcional No me gusto: el desayuno muy mejorable
Stayed 1 night in Oct 2019

10/10 Excellent

Ildefonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

6/10 Okay

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveré seguramente pero en verano imposible.
Lo peor, que no tiene aire acondicionado. Las habitaciones pequeñas pero muy limpias. Las que dan a la parte de atrás dan a un palomar, con las consiguientes molestias. Los baños excelentes. El desayuno es bastante deficiente. El café muy bueno.
Stayed 1 night in Jun 2019

10/10 Excellent

Luiz Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel recem reformado com tudo novo e espaçoso para 2 pessoas. Senti falta de secador, no mais, é completo incluindo elevador. Próximo ao palácio..
Stayed 2 nights in May 2019
Response from Hostal La Chata on Jun 3, 2019
Hola Luiz, Encantados de recibirte y bienvenido en una próxima oportunidad. Saludos

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio y atención muy especial y agradable.... Buena ubicación y la habitación y cama muy cómoda.... Sin duda en cuanto se presente de nuevo la oportunidad volveremos
Stayed 2 nights in Apr 2019
Response from Hostal La Chata on May 23, 2019
Hola, Agradecemos mucho tus comentarios y nos encantaría recibirte de nuevo. Saludos.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la atencion recibida por parte del personal tanto de el hostal como del restaurante especialmente por la señora berta no se puede ser mas amable mas atenta mas cordial sin duda volvere ojala existieran mas berta de cara al publico
Stayed 3 nights in Apr 2019
Response from Hostal La Chata on May 23, 2019
Hola, Muchas gracias por sus comentarios, estariamos encantado de recibirte de nuevo. Saludos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Hostal La Chata on May 23, 2019
Hola, Muchas gracias por su puntuación, estaríamos encantado de recibirte de nuevo. Saludos

8/10 Good

Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relación calidad precio inmejorable
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El hotel esta bien,el problema es q solo se nos atendio para darnos las llaves,despues la persona encargada desaparecio y no nos comunicaron,ni horario de desayunar siquiera,de hecho estaba el bar cerrado,y no nos dieron factura,,se lo he comunicado al dueño y me dice q fui a las 12,10,por eso estaba cerrado,en definitiva,no entiendo tanta desinformación,nosotros llegamos a zamora a las 13,30,imposible estar a esa hora alli,una mentira no es una escusa para no dar el desayuno,q entraba en el precio,todo absurdo,lo q podia ser agradable a sido un poco tomadura de pelo,gracias
Stayed 1 night in Jan 2019
Response from Ritesh on Feb 24, 2019
Hola invitado Perdón por los problemas que enfrentaste. Hemos tomado nota de sus comentarios y le garantizamos una estancia increíble la próxima vez. Que tengas un buen día por delante:) Saludos, Ritesh

10/10 Excellent

Max, Murcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta nuevo. El desayuno que esta a 150m en un bar el cual es correcto. La pega que le veo el horario: 10-11h (es corto a mi gusto)
Stayed 2 nights in Jan 2019
Response from Ritesh on Feb 20, 2019
Encantado de saber que te encantaron nuestros servicios, Max! Que tengas un agradable día por delante:) Saludos, Ritesh

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Ritesh on Feb 20, 2019
Thank for rating us positively, Guest! Glad that the services offered by us met your expectations, we’ll endeavor to keep it up.Regards, Ritesh