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Reviews of Royal Motor Inn

2 out of 5
Royal Motor Inn
1510 Adams Ave, La Grande, OR

Reviews

6.6
Rating 10 - Excellent. 37 out of 229 reviews" "
Rating 8 - Good. 66 out of 229 reviews" "
Rating 6 - Okay. 57 out of 229 reviews" "
Rating 4 - Poor. 52 out of 229 reviews" "
Rating 2 - Terrible. 17 out of 229 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Bed was comfortable and hot shower. Rooms need some work but for the price you can’t expect a lot more.
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice inexpensive place to stay. Staff very friendly. Will stay again. Good bargain
Stayed 1 night in Feb 2024

2/10 Terrible

Diane

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Older facility, could use a big renovation.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Stayed 1 night in Nov 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service
Thank you for upgrading me. The room was nice & the bed was comfortable. If I have to stay in a hotel when visiting family again, I will definitely stay at Royal.
Stayed 3 nights in Oct 2023

4/10 Poor

Chad

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are in poor condition and completely outdated. Room had a 1 inch gap from door to the floor, so cold air was blowing in, had to use a blanket to cover it. And the heater didn't work! Hole in the carpet the size of a sand dollar. No shampoo. Shower and bathroom need updated. Super loud hotel. you hear everything in the room next to you and anytime anyone walks around outside.
Stayed 1 night in Sep 2023

4/10 Poor

David

Stayed 2 nights in Sep 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo female traveler felt safe. Basic room for a quick stop over. Clean and convenient.
Stayed 1 night in Jul 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
too old
You must wait for check in time, then call again and wait for the manager. No pre pay here. Door had a large gap in bottom that one of these days a critter will come through. The Heating cooling unit did not work properly and I had to unplug it. Old fashion locks on doors. Would not stay again.
Stayed 1 night in Jul 2023

6/10 Okay

Hugh

Liked: Cleanliness, property conditions & facilities
I liked it for it's convenient location to shopping & dining. What I was unhappy about was not having enough toilet tissue, no Kleenex & no ice!!
Stayed 1 night in Jul 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Realize it's a low budget hotel, but A/C unit didn't work in room. Booked stay through hotels.com, but front desk had no record of my reservation. Room was neat and clean.
Stayed 1 night in Jun 2023

4/10 Poor

Peter

Stayed 1 night in May 2023

6/10 Okay

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Pretty run down motel but convenient to walk downtown and up to EOU to watch a conference track meet.
Stayed 1 night in May 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great place. Great location
Stayed 1 night in Mar 2023

6/10 Okay

Dick

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2023

4/10 Poor

Alexander

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was old and tired looking .when we arrived there was no soap, or toiletries, the toilet paper roll was empty and there was no spares,no kleenex in the dispenser. Went to office to get some soap and toilet paper and the lady behind the desk was unpleasant and acted like it was my fault. When I looked for an ice machine I could not find one and went back to the office and was told that their machine was broken but if I had a container they would give me some ice from a bag of ice that they had. They also would not accept prepayment through Expedia so I had to pay on site. A very poor experience and I would suggest that Expedia delete the motel from their website
Stayed 1 night in Mar 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort
Overnight stop
This was just an overnight stop so all we wanted was a clean quiet room and we had that. The room was clean and comfortable. The bedspread had a tear in it. The sink fixture was very loose, and the toilet was wobbly. We still would stay here again.
Stayed 1 night in Mar 2023

4/10 Poor

Paul

Stayed 1 night in Oct 2022

8/10 Good

Lynda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and excellent manager.
Stayed 1 night in Oct 2022

4/10 Poor

Forrest

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The only good thing, it was quiet. Had only one channel on the tv. One bar of soap to share with the sink and shower. Lousy parking.
Stayed 1 night in Sep 2022

6/10 Okay

Nancy

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Got a good night's sleep but probably won't go bac
Bed was comfortable for a good night's sleep. Cleanliness of room a bit iffy. Bare bones basics but manager was willing to help supply needs.
Stayed 1 night in Aug 2022

6/10 Okay

Robby

Travelled with partner
Liked: Cleanliness, staff & service
Room was fairly clean but had not been updated in decades. Smelled musty and that old smell.
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Door to room was broken, showers backed up, towels were super small, no shampoo, no coffee maker. The floors looked dirty. They called me at 10pm when I was sleeping to run my credit card. The place is shabby at best and I would not recommend this place to anybody
Stayed 2 nights in Jul 2022

6/10 Okay

Kevin

Travelled with family
Liked: Room comfort
Did the job.
It was fine for a budget motel. My expectations weren’t high. But it was a tad better than what I thought. Only real problem was the internet, it didn’t work on my sons phone, my wife’s phone, her tablet or my I pad. Period. So none was used. The comforters were torn, that’s it, but the beds were comfy, very nice. Plus at nine you could’ve heard a pin drop. Very quiet. Loved that. Check in and out was simple. I’d go back is the key. If I was on a budget.
Stayed 1 night in Jul 2022

8/10 Good

dave

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair price decent hotel, beds comfortable. Good staff
Stayed 3 nights in Jul 2022

10/10 Excellent

Dell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great management
Stayed 1 night in Jul 2022

6/10 Okay

Kristina

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The bathroom was not cleaned properly. The shower had not been fully cleaned. There was hair in the drain and on the shower wall.
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t recommend
I booked this hotel on hotels.com for $67.88 including tax. When I got to the hotel, she charged me $85.00 with tax and said, “That’s the price given.” I did not have immediate access to email at the time to verify so was forced to pay that price. This was perhaps the worst hotel I have ever stayed in.
Stayed 1 night in Apr 2022

4/10 Poor

Cherise

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The price. That's about it. The woman behind the counter was pleasant. But overall the property was dated and very unclean. Baseboard heaters which took forever to heat the room. Fridge included did not work and smelled. Bedding was clean but had large stains on box spring linens. Pillows were very thin. Could overall do by a good cleaning top to bottom. But quiet and served it's purpose.
Stayed 1 night in Apr 2022

8/10 Good

DAVID

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2022

6/10 Okay

Troy

Business traveller
Disliked: Property conditions & facilities
The price was good. The beds were comfortable. The outer door had a crack that let light out and had about 3/4 gap at the base. The trim was missing or broken. The wall paper and paint were peeling. There were noticeable stains on the walls.
Stayed 1 night in Mar 2022

4/10 Poor

Habtamua

Disliked: Cleanliness, staff & service, amenities
Checking in was odd. The person was not welcoming and did not honor our request. We asked Rooms away from the street noises which she agreed but she gave us the 2 rms next to highway which was noisy. We also have to ask how things worked and the WiFi code. The front desk person was cold and short with us for no reasons. Need friendly customer service which goes a long way. Blankets need to be cleaned and updated. Thank you for reading and hope you will make some improvements to attract and keep customers. Cleanness is very important. Having access to basic coffee or tea would be nice.
Stayed 1 night in Mar 2022

2/10 Terrible

Linda

Stayed 1 night in Feb 2022

8/10 Good

Karla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel to the town was perfect. The room and bed were very comfortable. It was very quiet, and the heat was also quiet and appropriate. I was not crazy about no carpet, and our particular room had an empty kleenix holder. All in all, we were happy there and will likely stay there again.
Stayed 1 night in Feb 2022

10/10 Excellent

Toni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price
Nice and clean Comfy bed.
Stayed 4 nights in Feb 2022

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of the room
The room was clean and as comfortable as you can be. Nice owners.
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Room not stocked with toilet paper. Difficult to contact anyone.
Stayed 2 nights in Apr 2021

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s pretty good motel to stay in for trips! Friendly family who owns it and updated rooms mostly! Clean and convenient!
Stayed 3 nights in Apr 2021

6/10 Okay

Susan

Disliked: Cleanliness
Typical rundown motel; could use better cleaning
Typical rundown motel seen anywhere USA. The room was not that clean. The sheets were stained and put on inside-out (the bed was comfortable though), the bedside drawer was not cleaned inside, there were dirty footprints on the seat of the chair, there's a missing tile outside the tub open to the inside of the wall & letting in cold air, and there was no insulation at the bottom of the outside door so cold air came in.
Stayed 1 night in Mar 2021

4/10 Poor

Vandyke

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Unfortunately the Room that I stayed in was stale it had a stale smell the whole time I was there I took my own cleaner in clean the Room again it did have a nice TV A fridge and a microwave But overall it was safe it was quiet
Stayed 2 nights in Feb 2021

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
It was a clean and comfortable motel. Nothing fancy, nothing that will rock your world, but I got to park in front of my room to watch my truck and the bed was comfortable. The check in was easy and the receptionist was pleasant. You get what you pay for and then some :-)
Stayed 1 night in Oct 2020

6/10 Okay

Melanie

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2020

8/10 Good

Jeffry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice greeting. So relaxed and welcoming. Clean room. Good size. Walking distance to downtown shops and restaurants.
Stayed 1 night in Sep 2020

4/10 Poor

C.T., sisters oregon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, old and run down building, but clean sheets and fresh smelling pillows, bath room was clean for what it is, no water pressure in shower head forget washing your hair.
Stayed 2 nights in Sep 2020