All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 25 out of 84 reviews" "
10 - Excellent
25
Rating 8 - Good. 23 out of 84 reviews" "
8 - Good
23
Rating 6 - Okay. 24 out of 84 reviews" "
6 - Okay
24
Rating 4 - Poor. 10 out of 84 reviews" "
4 - Poor
10
Rating 2 - Terrible. 2 out of 84 reviews" "
2 - Terrible
2
7.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Priya
Apr 7, 2024
Priya
Stayed 2 nights in Apr 2024
Response from Lindsey on May 3, 2024
Thank you for staying with us at our Country Inn and Suites of Sparta. We loved having you here and hope to see you again soon.
We got lucky I think and were one of very few people staying there the night we did. The staff was excellent, breakfast was hot and the pool and hot tub were perfect.
Amber
Stayed 1 night in Apr 2024
Response from Lindsey on Apr 12, 2024
We are so glad you came to stay with us and enjoyed your stay! Please come and stay with us again next time you are in the area! We look forward to seeing you!
Thank you for taking the time to let us know about you experience, Gage. We hope with some recent improvements that your next stay will be better.
6/10 Okay
Richard, Seymour
Feb 27, 2024
Liked: Cleanliness, staff & service
Richard
Stayed 1 night in Feb 2024
Response from Lindsey on Apr 12, 2024
We appreciate you taking the time you review your recent stay. Please come and stay with us again next time you are in Sparta-we would love to see you again!
We checked into our room at 9pm on Friday evening. Upon walking in I felt like the room looked dirty. Bed was made, new towels, linens, etc. However the floor was absolutely disgusting. I immediately went to the front desk and told the assistant
Tera
Stayed 1 night in Jan 2024
Response from Country inn staff on Feb 23, 2024
Dear valued guest, we are sorry to hear that you did not enjoy your stay with us. we have forwarded your concerns to appropriate department and will be taking corrective measures to improve. We hope to see you again in the
Response from Country inn & suites staff on Jan 13, 2024
Dear valued guest, we are glad that you enjoyed your stay with us while also sad that we could not earn a rating close to a 5 star. Please allow us another chance to serve you better and outperform previous time. We hope to see you again in the future!
Dear valued guest, we are glad that you enjoyed your stay with us! We hope to see you again in the future!
6/10 Okay
Stephen
Dec 21, 2023
Stephen
Stayed 1 night in Dec 2023
Response from Country inn staff on Dec 27, 2023
Dear valued guest, we are disappointed as we could meet your expectations for a 5 review. Please allow us another chance to serve and we will be glad to earn a 5 star.
I am a traveling nurse who works nights and the staff are flexible with early check in or a late check out which is GOLD for night shifters not wanting to pay for extra nights.
Peter
Stayed 3 nights in Dec 2023
Response from Country inn Staff on Dec 27, 2023
Dear valued guest, we are glad that you enjoyed your stay with us. We love being flexible with our policies in order for our guests to feel like home. We hope to see you again in the future!
8/10 Good
Rosalie
Travelled with partner
Nov 27, 2023
Liked: Cleanliness, staff & service, amenities
Our room heater wasn't on and it was a brisk 23 outside and 40 in our room. The side door to outside didn't close. We were in rm 120.
Rosalie
Stayed 1 night in Nov 2023
Response from Country inn & suites Staff on Dec 31, 2023
Dear valued Guest, we are sorry that we were not able to meet the expectations during your stay. Please allow us second chance to serve you since we have fixed the mistake during your first stay.
Carpet filthy, ceiling repairs bad, toilet so loose it rocks, room door had to be pulled to latch, outside side door didn't close to latch. Sleep with one eye open. Breakfast was good, check in good.
Alan
Stayed 1 night in Nov 2023
Response from Country Inn Staff on Nov 16, 2023
Dear valued guest, please allow us to apologize for the inconveniences you had to face at our property. we just took over the property and we have planned a major renovation this winter where we will fix all of the mentioned issues. We hope to see you again in the future and show how wonderful we have made this place into.
It was absolutely fine. It was quiet and the room was comfortable and clean. The hostess was friendly and helpful. The breakfast area was great. I just wish hotels would find better quality sausage links. They are the worst and all hotels serve them. Ugh!
Nancy
Stayed 1 night in Oct 2023
Response from Country inn & Suites staff on Oct 30, 2023
Dear valued guest, we are glad that you enjoyed your stay with us! We hope to see you again in the future!
6/10 Okay
Melissa
Oct 28, 2023
Melissa
Stayed 1 night in Oct 2023
Response from Country inn & Suites staff on Dec 31, 2023
Dear valued guest, we are glad that you enjoyed your stay with us. We hope to see you again in the future!
6/10 Okay
Sherry, Spring Valley
Business traveller
Oct 26, 2023
My bed was not made very well.
The skirt around the bottom was half tucked in and half out. Carpet was stained and needed replacement. The pillows were small for a king size bed.
Sherry
Stayed 1 night in Oct 2023
Response from Country inn & Suites Staff. on Oct 26, 2023
Dear valued guest, please allow is to apologize about the housekeeping not making the bed right and we are aware about the carpet issues. We took over in July and were not able to change it due to busy summer season but let me assure you that we have a planned renovation during this slow winter months and we will be charging the carpets as well during that period. We hope to see you again in the future!
Response from Country inn & suites staff on Oct 25, 2023
Dear valued guest, we are glad that you enjoyed your stay with us. But we are also sad to see that we were not able to score 10/10 please let us know where we could improve and we would be glad to have you again in the future and get a 10/10 score!
6/10 Okay
christa
Travelled with family
Oct 22, 2023
Liked: Staff & service
Pool
Hotel was nice good location. I didn’t like that it was so dark in pool area and the hot tub made strange noise. I would not use.
Also need new doors on room hard to open
christa
Stayed 1 night in Oct 2023
Response from Country Inn & Suites staff on Oct 23, 2023
Dear Valued Guest Christa, we are glad that you enjoyed your stay with and please also allow us to apologize about the issues you faced like pool being dark and jacuzzi has always been that way we are sorry that the sound threw you off and you were not able to enjoy it due to that. We have planned renovation during winter time where we will make sure included the door issues you faced and will replace the doors. We would love to see you again in the future!
The outside of the hotel was beautiful but the room was severely dated and not clean. Carpet was terrible. Not sure what the other rooms look like but ours was not good.
joseph
Stayed 1 night in Oct 2023
Response from HP on Oct 22, 2023
We're glad you appreciated the exterior of our hotel. We apologize for the condition of your room and the cleanliness issues you encountered. Your feedback is essential, and we'll work to address these concerns to ensure a better experience for our guests. Thank you for sharing your thoughts, and we hope you'll consider giving us another chance in the future.
The basis, towels, coffee, fridge and microwave, were complete, plentiful. Amenities are superior for this class.
Karl
Stayed 1 night in Oct 2023
Response from HP on Oct 22, 2023
We're delighted to hear that you found our basic amenities, including towels, coffee, fridge, and microwave, to be complete and plentiful. It's wonderful to know that you consider our amenities to be superior for our class of hotel. We appreciate your positive feedback and look forward to hosting you again in the future. Thank you for choosing our hotel!
6/10 Okay
David
Oct 16, 2023
Liked: Staff & service
I look forward to the cookie! The breakfast was a very good diversity.
David
Stayed 1 night in Oct 2023
Response from Country Inn & suites Management on Oct 17, 2023
Dear valued guest, We are glad that you loved our cookies and breakfast. Please allow us to apologize as well for the 2 star ratings that we were not able to get. We hope to see you again and exceed our previous ratings.
We came to shop on the Amish farms. Motel close to Cashton great people and very comfortable. We would come back again
Karen
Stayed 2 nights in Oct 2023
Response from Country inn & suites staff on Oct 17, 2023
Dear Valued Guest, We are glad that you enjoyed your stay with us at Country inn & suites in Sparta. We would love to have you with us as well! Never hesitate to give us a call at property and we will gladly book your next stay with us!
We were given the wrong room.. then given a different and smelt horrible like smoke… did not have a iron or blow dryer. The THIRD room was o.k. But had a slight smell. We opened windows all night. Very old looking. Did not eat breakfast. Carpet and flooring very outdated.
We were there for a wedding. Friends did not have lights working in their bathroom. Sink dripping and one the power blew the breaker when they turned on their blow dryer.
Karen
Stayed 1 night in Oct 2023
Response from Country Inn & Suites STaff on Oct 30, 2023
Dear valued guest, we are sorry that your stay with us did not meet your expectation. We took over in June and we have planned major renovations during this winter and we would for you to give us another change in the future
2/10 Terrible
Michael
Oct 8, 2023
Michael
Stayed 1 night in Oct 2023
Response from Country Inn & Suites Staff on Oct 30, 2023
Dear Valued Guest, We are sorry that we could not exceed your expectations. Please give us another chance to serve you best and exceed your expectations in future.
8/10 Good
CHRISTINA
Oct 2, 2023
CHRISTINA
Stayed 1 night in Sep 2023
Response from Country Inn & suites Staff on Oct 17, 2023
Dear valued Guest, We are glad that you enjoyed your stay with us! Our staff thrives on the positive feedback they get from our guests and it motivates them to keep out-performing themselves each time! We hope to see you again in the future!
10/10 Excellent
Joseph
Sep 24, 2023
Joseph
Stayed 1 night in Sep 2023
Response from Country inn & suites Management. on Oct 17, 2023
Dear valued Guest, We are glad that you enjoyed your stay with us! Our staff thrives on the positive feedback they get from our guests and it motivates them to keep out-performing themselves each time! We hope to see you again in the future!
This is an older hotel. Given that they could keep it up a little better. The curtain was falling off, toilet seat super loose, drain in the tub was broke. There was some cleaning issues as well. The manager looked at all my concerns and made notes where to correct. He then caught me in the parking lot and called me in to give me a refund which I never even asked for.
Jon
Stayed 1 night in Sep 2023
Response from Country Inn & Suites staff on Oct 17, 2023
Dear valued Guest, We are sorry that We could not exceed your expectations. We have taken action against this and have fixed all the issues and we have planned upcoming renovation this winter as well were we will update all other major issues which we were not able to during the summer times.
10/10 Excellent
Billie
Sep 23, 2023
Billie
Stayed 1 night in Sep 2023
Response from HP on Oct 22, 2023
Thank you so much for your 5-star review! We're thrilled to hear that you had an excellent experience at our hotel. We're committed to providing the best service and amenities, and we're delighted that you enjoyed your stay. Your feedback is greatly appreciated, and we can't wait to welcome you back for another outstanding visit!
Room was a little small but it worked for one night
Verified traveller
Stayed 1 night in Sep 2023
Response from HP on Oct 22, 2023
Thank you so much for your 5-star review! We're thrilled to hear that you had an excellent experience at our hotel. We're committed to providing the best service and amenities, and we're delighted that you enjoyed your stay. Your feedback is greatly appreciated, and we can't wait to welcome you back for another outstanding visit!
6/10 Okay
Tom
Sep 20, 2023
Disliked: Property conditions & facilities
Tom
Stayed 1 night in Sep 2023
Response from General Manager on Oct 22, 2023
We appreciate your feedback and are glad you found our hotel suitable as a place to sleep. We're always working to improve our services, so if you have any specific suggestions for enhancement, please feel free to share them with us. Your insights help us provide a better experience for our guests. Thank you for your stay and review.
4/10 Poor
William
Travelled with group
Sep 18, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The door had obviously been kicked in and not really repaired. If I was with my family I wouldn’t have stayed there.
William
Stayed 1 night in Sep 2023
Response from General Manager on Oct 22, 2023
We apologize for the condition of the door during your stay. Your comfort and safety are important to us, and we take your feedback seriously. We'll investigate the issue and ensure that necessary repairs and improvements are made promptly to provide a better experience for our guests. Thank you for bringing this to our attention.
Room size is tiny. Facility is fine. Staff wonderful. Particularly Kitzy!
Stephen
Stayed 1 night in Sep 2023
Response from General Manager on Oct 22, 2023
We're pleased to hear you had a positive experience with our wonderful staff, especially Kitzy. While the room size may have been smaller than expected, we're glad you found our facility to be fine. Your feedback is appreciated, and we look forward to welcoming you again for another enjoyable stay. Thank you for choosing our hotel!
I love the home feel of it but I had to wait for roughly ten minutes before someone came to check me in and the same thing for checking out.
Nanci
Stayed 1 night in Sep 2023
Response from James, General Manager on Sep 8, 2023
Thank you for the compliments on the home décor. I apologize for a guest services specialist not being instantly available. I have addressed that with the staff.
Nice quaint hotel, convenient to an event we were attending outside Sparta, WI-- staff was super friendly and helpful. Breakfast was good as well w/ quite a few hot and cold options.
Verified traveller
Stayed 1 night in Sep 2023
Response from James, General Manager on Sep 8, 2023
Thank you for the great feedback. We love making guests happy.
6/10 Okay
Tiffany
Sep 3, 2023
Liked: Cleanliness, staff & service
Nice spot to stay in Sparta. Only complaint is that the ice machines were all broken. They provide cookies at check-in and the room was clean. Rocking chairs in front are nice too.
Tiffany
Stayed 1 night in Sep 2023
Response from James, General Manager on Sep 8, 2023
Thank you for the review. I apologize for the ice machine inconvenience. That issue has been resolved.
6/10 Okay
Douglas
Travelled with partner
Aug 30, 2023
A place to sleep
Douglas
Stayed 1 night in Aug 2023
Response from General Manager on Oct 22, 2023
We appreciate your feedback and are glad you found our hotel suitable as a place to sleep. We're always working to improve our services, so if you have any specific suggestions for enhancement, please feel free to share them with us. Your insights help us provide a better experience for our guests. Thank you for your stay and review.
6/10 Okay
Cheryl
Aug 21, 2023
Disliked: Property conditions & facilities
Cheryl
Stayed 1 night in Aug 2023
Response from General Manager on Oct 22, 2023
We appreciate your feedback and are glad you found our hotel suitable as a place to sleep. We're always working to improve our services, so if you have any specific suggestions for enhancement, please feel free to share them with us. Your insights help us provide a better experience for our guests. Thank you for your stay and review.
When we entered the room, we were immediately hit with the very bad smell of the room. The floor boards made a very LOUD noise when we walked across the room. The top white bed covering had big black marks/stains on it. Before settling into our room, we checked out another room, and it had a worse smell than the first room. We are sorry to say there was not much positive to say about our stay.
Brian
Response from General Manager on Oct 22, 2023
We apologize for the negative experience you had during your stay. The issues you mentioned with room odor, noisy floorboards, and stained bed covering are not reflective of the standard we aim to provide. We take your feedback seriously and will address these concerns to ensure a more pleasant experience for our guests. Thank you for bringing these issues to our attention, and we hope you might consider giving us another chance in the future.
The staff were all very nice! The pool, hot tub and breakfast was very nice.
We rented a room with two queen size beds. This was the smallest room I have ever stayed in. I had to crawl over the bed to get to the heater and air conditioner.
Bonnie
Stayed 1 night in Aug 2023
Response from Country Inn & suites, Sparta. ( Management) on Aug 15, 2023
Dear valued guest, We are glad that you enjoyed your stay with! We thrive on serving our guests and hear that they have enjoyed our hospitality during their stay. It also motivates our staff to go above and beyond to serve our guests. We hope to see you again in the future!
Property was clean, staff was very friendly, exterior of the property was nicely renovated, the interior (rooms) were dated through.
Casey
Stayed 1 night in Aug 2023
Response from Management ( country inn & suites) on Aug 15, 2023
Dear valued guest, we are glad that you enjoyed your stay with! We hope to see you again in the future
10/10 Excellent
Daniel
Aug 9, 2023
Daniel
Stayed 1 night in Aug 2023
Response from General Manager on Oct 22, 2023
Thank you for your fantastic 5-star review! We're thrilled to know you had such a great experience during your stay. We strive to provide the best service and amenities for our guests, and your positive feedback is greatly appreciated. We can't wait to welcome you back for another outstanding visit!
10/10 Excellent
Deb
Aug 2, 2023
Liked: Cleanliness
Deb
Stayed 1 night in Aug 2023
Response from James, General Manager on Aug 3, 2023
Thank you for the great review. We love exceeding expectations. Thanks for being a 5-start guest yourself.
I stayed for one night to be close to a race I was running and the manager was so wonderful. He even went as far as instructing his staff to have some grab and go items out earlier for breakfast to accommodate the runners leaving at 5 am.
The room was clean, quiet and everything I needed for comfort. The manager was super accommodating and friendly, the breakfast spread was DELICIOUS. I am so glad I stayed here.
Cheyenne
Stayed 1 night in Jul 2023
Response from James, General Manager on Jul 26, 2023
Thank you so much for the great review. We loved having you at the property and it is guests like yourself that keep us motivated and focused to provide the best hospitality experience.
On a 6 day trip with friends staying at a different hotel each night in a different state and this hotel was by far the best. James the GM was fabulous! He’s so friendly and works so hard to ensure your stay is great. Would def recommend to anyone staying in Sparta Wisconsin.
eileen
Stayed 1 night in Jul 2023
Response from James, General Manager on Jul 17, 2023
Thank you so much for your warm comments. Its guests like yourself that motivate us. Please return again.
4/10 Poor
Elizabeth
Jul 11, 2023
Liked: Staff & service
Disliked: Cleanliness
The staff at the hotel were very nice and helpful. Unfortunately I discovered that the bathroom was never cleaned and that really grossed me out. I had to ask for cleaning supplies to clean the tub and toilet before I could take a shower. Outside of the building could be better maintained. And smoking areas could be further away from the doorway.
Elizabeth
Stayed 2 nights in Jul 2023
Response from James, General Manager on Jul 11, 2023
I truly apologize for the complete unprofessionalism of a staff member handing you cleaning supplies. It is unacceptable. Fortunately, the hotel is under new management and ownership and is committed to providing an exceptional guest experience and these issues will no longer occur. If you are ever returning to the area, please reach out to me and I will make this situation right if you'll give us another opportunity.
Hotel rooms need to be updated. Carpet is so old and disgustingly dirty! Rooms need a good cleaning!
Verified traveller
Stayed 3 nights in Jul 2023
Response from James, General Manager on Jul 11, 2023
Thank you for the alert about the carpeting. We are under brand new ownership and all of the rooms are being updated and improved and I can assure you the carpet issue was corrected. Come try us again and see the amazing upgrades we have made.