Front of property

Reviews of Country Inn & Suites by Radisson, Sparta, WI

2.5 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 84 reviews" "
Rating 8 - Good. 23 out of 84 reviews" "
Rating 6 - Okay. 24 out of 84 reviews" "
Rating 4 - Poor. 10 out of 84 reviews" "
Rating 2 - Terrible. 2 out of 84 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Priya

Stayed 2 nights in Apr 2024
Response from Lindsey on May 3, 2024
Thank you for staying with us at our Country Inn and Suites of Sparta. We loved having you here and hope to see you again soon.

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got lucky I think and were one of very few people staying there the night we did. The staff was excellent, breakfast was hot and the pool and hot tub were perfect.
Stayed 1 night in Apr 2024
Response from Lindsey on Apr 12, 2024
We are so glad you came to stay with us and enjoyed your stay! Please come and stay with us again next time you are in the area! We look forward to seeing you!

2/10 Terrible

Gage

Disliked: Cleanliness, staff & service, property conditions & facilities
Aweful
Stayed 1 night in Feb 2024
Response from Lindsey on Apr 12, 2024
Thank you for taking the time to let us know about you experience, Gage. We hope with some recent improvements that your next stay will be better.

6/10 Okay

Richard, Seymour

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Lindsey on Apr 12, 2024
We appreciate you taking the time you review your recent stay. Please come and stay with us again next time you are in Sparta-we would love to see you again!

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Country inn staff on Feb 23, 2024
Dear valued guest, we are glad that you enjoyed your stay with us. We hope to see you again in the future.

10/10 Excellent

JEFF, WEBSTER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Country inn staff on Feb 23, 2024
Dear valued guest, we are glad that you enjoyed your stay with. We hope to see you again in the future.

4/10 Poor

Tera

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We checked into our room at 9pm on Friday evening. Upon walking in I felt like the room looked dirty. Bed was made, new towels, linens, etc. However the floor was absolutely disgusting. I immediately went to the front desk and told the assistant
Stayed 1 night in Jan 2024
Response from Country inn staff on Feb 23, 2024
Dear valued guest, we are sorry to hear that you did not enjoy your stay with us. we have forwarded your concerns to appropriate department and will be taking corrective measures to improve. We hope to see you again in the

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Country inn staff on Feb 23, 2024
Dear valued guest, we are glad that you enjoyed your stay with. We hope to see you again in the future.

6/10 Okay

MANDY

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Country inn & suites staff on Jan 13, 2024
Dear valued guest, we are glad that you enjoyed your stay with us while also sad that we could not earn a rating close to a 5 star. Please allow us another chance to serve you better and outperform previous time. We hope to see you again in the future!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Country inn & suites Staff on Dec 31, 2023
Dear valued guest, we are glad that you enjoyed your stay with us! We hope to see you again in the future!

10/10 Excellent

ana

Stayed 2 nights in Dec 2023
Response from Country inn staff on Dec 27, 2023
Dear valued guest, we are glad that you enjoyed your stay with us. We hope to see you and serve you guys again in the future!

10/10 Excellent

Marcie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Country inn staff on Dec 27, 2023
Dear valued guest, we are glad that you enjoyed your stay with us! We hope to see you again in the future!

6/10 Okay

Stephen

Stayed 1 night in Dec 2023
Response from Country inn staff on Dec 27, 2023
Dear valued guest, we are disappointed as we could meet your expectations for a 5 review. Please allow us another chance to serve and we will be glad to earn a 5 star.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a traveling nurse who works nights and the staff are flexible with early check in or a late check out which is GOLD for night shifters not wanting to pay for extra nights.
Stayed 3 nights in Dec 2023
Response from Country inn Staff on Dec 27, 2023
Dear valued guest, we are glad that you enjoyed your stay with us. We love being flexible with our policies in order for our guests to feel like home. We hope to see you again in the future!

8/10 Good

Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room heater wasn't on and it was a brisk 23 outside and 40 in our room. The side door to outside didn't close. We were in rm 120.
Stayed 1 night in Nov 2023
Response from Country inn & suites Staff on Dec 31, 2023
Dear valued Guest, we are sorry that we were not able to meet the expectations during your stay. Please allow us second chance to serve you since we have fixed the mistake during your first stay.

4/10 Poor

Alan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet filthy, ceiling repairs bad, toilet so loose it rocks, room door had to be pulled to latch, outside side door didn't close to latch. Sleep with one eye open. Breakfast was good, check in good.
Stayed 1 night in Nov 2023
Response from Country Inn Staff on Nov 16, 2023
Dear valued guest, please allow us to apologize for the inconveniences you had to face at our property. we just took over the property and we have planned a major renovation this winter where we will fix all of the mentioned issues. We hope to see you again in the future and show how wonderful we have made this place into.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was absolutely fine. It was quiet and the room was comfortable and clean. The hostess was friendly and helpful. The breakfast area was great. I just wish hotels would find better quality sausage links. They are the worst and all hotels serve them. Ugh!
Stayed 1 night in Oct 2023
Response from Country inn & Suites staff on Oct 30, 2023
Dear valued guest, we are glad that you enjoyed your stay with us! We hope to see you again in the future!

6/10 Okay

Melissa

Stayed 1 night in Oct 2023
Response from Country inn & Suites staff on Dec 31, 2023
Dear valued guest, we are glad that you enjoyed your stay with us. We hope to see you again in the future!

6/10 Okay

Sherry, Spring Valley

Business traveller
My bed was not made very well. The skirt around the bottom was half tucked in and half out. Carpet was stained and needed replacement. The pillows were small for a king size bed.
Stayed 1 night in Oct 2023
Response from Country inn & Suites Staff. on Oct 26, 2023
Dear valued guest, please allow is to apologize about the housekeeping not making the bed right and we are aware about the carpet issues. We took over in July and were not able to change it due to busy summer season but let me assure you that we have a planned renovation during this slow winter months and we will be charging the carpets as well during that period. We hope to see you again in the future!

6/10 Okay

Joan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Country inn & suites staff on Oct 25, 2023
Dear valued guest, we are glad that you enjoyed your stay with us. But we are also sad to see that we were not able to score 10/10 please let us know where we could improve and we would be glad to have you again in the future and get a 10/10 score!

6/10 Okay

christa

Travelled with family
Liked: Staff & service
Pool
Hotel was nice good location. I didn’t like that it was so dark in pool area and the hot tub made strange noise. I would not use. Also need new doors on room hard to open
Stayed 1 night in Oct 2023
Response from Country Inn & Suites staff on Oct 23, 2023
Dear Valued Guest Christa, we are glad that you enjoyed your stay with and please also allow us to apologize about the issues you faced like pool being dark and jacuzzi has always been that way we are sorry that the sound threw you off and you were not able to enjoy it due to that. We have planned renovation during winter time where we will make sure included the door issues you faced and will replace the doors. We would love to see you again in the future!

6/10 Okay

joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The outside of the hotel was beautiful but the room was severely dated and not clean. Carpet was terrible. Not sure what the other rooms look like but ours was not good.
Stayed 1 night in Oct 2023
Response from HP on Oct 22, 2023
We're glad you appreciated the exterior of our hotel. We apologize for the condition of your room and the cleanliness issues you encountered. Your feedback is essential, and we'll work to address these concerns to ensure a better experience for our guests. Thank you for sharing your thoughts, and we hope you'll consider giving us another chance in the future.

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The basis, towels, coffee, fridge and microwave, were complete, plentiful. Amenities are superior for this class.
Stayed 1 night in Oct 2023
Response from HP on Oct 22, 2023
We're delighted to hear that you found our basic amenities, including towels, coffee, fridge, and microwave, to be complete and plentiful. It's wonderful to know that you consider our amenities to be superior for our class of hotel. We appreciate your positive feedback and look forward to hosting you again in the future. Thank you for choosing our hotel!

6/10 Okay

David

Liked: Staff & service
I look forward to the cookie! The breakfast was a very good diversity.
Stayed 1 night in Oct 2023
Response from Country Inn & suites Management on Oct 17, 2023
Dear valued guest, We are glad that you loved our cookies and breakfast. Please allow us to apologize as well for the 2 star ratings that we were not able to get. We hope to see you again and exceed our previous ratings.

10/10 Excellent

Karen

Travelled with group
Liked: Amenities, property conditions & facilities
We came to shop on the Amish farms. Motel close to Cashton great people and very comfortable. We would come back again
Stayed 2 nights in Oct 2023
Response from Country inn & suites staff on Oct 17, 2023
Dear Valued Guest, We are glad that you enjoyed your stay with us at Country inn & suites in Sparta. We would love to have you with us as well! Never hesitate to give us a call at property and we will gladly book your next stay with us!

6/10 Okay

Karen

Travelled with partner
Disliked: Amenities, property conditions & facilities
We were given the wrong room.. then given a different and smelt horrible like smoke… did not have a iron or blow dryer. The THIRD room was o.k. But had a slight smell. We opened windows all night. Very old looking. Did not eat breakfast. Carpet and flooring very outdated. We were there for a wedding. Friends did not have lights working in their bathroom. Sink dripping and one the power blew the breaker when they turned on their blow dryer.
Stayed 1 night in Oct 2023
Response from Country Inn & Suites STaff on Oct 30, 2023
Dear valued guest, we are sorry that your stay with us did not meet your expectation. We took over in June and we have planned major renovations during this winter and we would for you to give us another change in the future

2/10 Terrible

Michael

Stayed 1 night in Oct 2023
Response from Country Inn & Suites Staff on Oct 30, 2023
Dear Valued Guest, We are sorry that we could not exceed your expectations. Please give us another chance to serve you best and exceed your expectations in future.

8/10 Good

CHRISTINA

Stayed 1 night in Sep 2023
Response from Country Inn & suites Staff on Oct 17, 2023
Dear valued Guest, We are glad that you enjoyed your stay with us! Our staff thrives on the positive feedback they get from our guests and it motivates them to keep out-performing themselves each time! We hope to see you again in the future!

10/10 Excellent

Joseph

Stayed 1 night in Sep 2023
Response from Country inn & suites Management. on Oct 17, 2023
Dear valued Guest, We are glad that you enjoyed your stay with us! Our staff thrives on the positive feedback they get from our guests and it motivates them to keep out-performing themselves each time! We hope to see you again in the future!

4/10 Poor

Jon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is an older hotel. Given that they could keep it up a little better. The curtain was falling off, toilet seat super loose, drain in the tub was broke. There was some cleaning issues as well. The manager looked at all my concerns and made notes where to correct. He then caught me in the parking lot and called me in to give me a refund which I never even asked for.
Stayed 1 night in Sep 2023
Response from Country Inn & Suites staff on Oct 17, 2023
Dear valued Guest, We are sorry that We could not exceed your expectations. We have taken action against this and have fixed all the issues and we have planned upcoming renovation this winter as well were we will update all other major issues which we were not able to during the summer times.

10/10 Excellent

Billie

Stayed 1 night in Sep 2023
Response from HP on Oct 22, 2023
Thank you so much for your 5-star review! We're thrilled to hear that you had an excellent experience at our hotel. We're committed to providing the best service and amenities, and we're delighted that you enjoyed your stay. Your feedback is greatly appreciated, and we can't wait to welcome you back for another outstanding visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a little small but it worked for one night
Stayed 1 night in Sep 2023
Response from HP on Oct 22, 2023
Thank you so much for your 5-star review! We're thrilled to hear that you had an excellent experience at our hotel. We're committed to providing the best service and amenities, and we're delighted that you enjoyed your stay. Your feedback is greatly appreciated, and we can't wait to welcome you back for another outstanding visit!

6/10 Okay

Tom

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on Oct 22, 2023
We appreciate your feedback and are glad you found our hotel suitable as a place to sleep. We're always working to improve our services, so if you have any specific suggestions for enhancement, please feel free to share them with us. Your insights help us provide a better experience for our guests. Thank you for your stay and review.

4/10 Poor

William

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The door had obviously been kicked in and not really repaired. If I was with my family I wouldn’t have stayed there.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 22, 2023
We apologize for the condition of the door during your stay. Your comfort and safety are important to us, and we take your feedback seriously. We'll investigate the issue and ensure that necessary repairs and improvements are made promptly to provide a better experience for our guests. Thank you for bringing this to our attention.

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is tiny. Facility is fine. Staff wonderful. Particularly Kitzy!
Stayed 1 night in Sep 2023
Response from General Manager on Oct 22, 2023
We're pleased to hear you had a positive experience with our wonderful staff, especially Kitzy. While the room size may have been smaller than expected, we're glad you found our facility to be fine. Your feedback is appreciated, and we look forward to welcoming you again for another enjoyable stay. Thank you for choosing our hotel!

6/10 Okay

Nanci

Business traveller
Liked: Cleanliness, property conditions & facilities
I love the home feel of it but I had to wait for roughly ten minutes before someone came to check me in and the same thing for checking out.
Stayed 1 night in Sep 2023
Response from James, General Manager on Sep 8, 2023
Thank you for the compliments on the home décor. I apologize for a guest services specialist not being instantly available. I have addressed that with the staff.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Nice quaint hotel, convenient to an event we were attending outside Sparta, WI-- staff was super friendly and helpful. Breakfast was good as well w/ quite a few hot and cold options.
Stayed 1 night in Sep 2023
Response from James, General Manager on Sep 8, 2023
Thank you for the great feedback. We love making guests happy.

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service
Nice spot to stay in Sparta. Only complaint is that the ice machines were all broken. They provide cookies at check-in and the room was clean. Rocking chairs in front are nice too.
Stayed 1 night in Sep 2023
Response from James, General Manager on Sep 8, 2023
Thank you for the review. I apologize for the ice machine inconvenience. That issue has been resolved.

6/10 Okay

Douglas

Travelled with partner
A place to sleep
Stayed 1 night in Aug 2023
Response from General Manager on Oct 22, 2023
We appreciate your feedback and are glad you found our hotel suitable as a place to sleep. We're always working to improve our services, so if you have any specific suggestions for enhancement, please feel free to share them with us. Your insights help us provide a better experience for our guests. Thank you for your stay and review.

6/10 Okay

Cheryl

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on Oct 22, 2023
We appreciate your feedback and are glad you found our hotel suitable as a place to sleep. We're always working to improve our services, so if you have any specific suggestions for enhancement, please feel free to share them with us. Your insights help us provide a better experience for our guests. Thank you for your stay and review.

4/10 Poor

Brian

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When we entered the room, we were immediately hit with the very bad smell of the room. The floor boards made a very LOUD noise when we walked across the room. The top white bed covering had big black marks/stains on it. Before settling into our room, we checked out another room, and it had a worse smell than the first room. We are sorry to say there was not much positive to say about our stay.
Response from General Manager on Oct 22, 2023
We apologize for the negative experience you had during your stay. The issues you mentioned with room odor, noisy floorboards, and stained bed covering are not reflective of the standard we aim to provide. We take your feedback seriously and will address these concerns to ensure a more pleasant experience for our guests. Thank you for bringing these issues to our attention, and we hope you might consider giving us another chance in the future.

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very nice! The pool, hot tub and breakfast was very nice. We rented a room with two queen size beds. This was the smallest room I have ever stayed in. I had to crawl over the bed to get to the heater and air conditioner.
Stayed 1 night in Aug 2023
Response from Country Inn & suites, Sparta. ( Management) on Aug 15, 2023
Dear valued guest, We are glad that you enjoyed your stay with! We thrive on serving our guests and hear that they have enjoyed our hospitality during their stay. It also motivates our staff to go above and beyond to serve our guests. We hope to see you again in the future!

8/10 Good

Casey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff was very friendly, exterior of the property was nicely renovated, the interior (rooms) were dated through.
Stayed 1 night in Aug 2023
Response from Management ( country inn & suites) on Aug 15, 2023
Dear valued guest, we are glad that you enjoyed your stay with! We hope to see you again in the future

10/10 Excellent

Daniel

Stayed 1 night in Aug 2023
Response from General Manager on Oct 22, 2023
Thank you for your fantastic 5-star review! We're thrilled to know you had such a great experience during your stay. We strive to provide the best service and amenities for our guests, and your positive feedback is greatly appreciated. We can't wait to welcome you back for another outstanding visit!

10/10 Excellent

Deb

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from James, General Manager on Aug 3, 2023
Thank you for the great review. We love exceeding expectations. Thanks for being a 5-start guest yourself.

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
I stayed for one night to be close to a race I was running and the manager was so wonderful. He even went as far as instructing his staff to have some grab and go items out earlier for breakfast to accommodate the runners leaving at 5 am. The room was clean, quiet and everything I needed for comfort. The manager was super accommodating and friendly, the breakfast spread was DELICIOUS. I am so glad I stayed here.
Stayed 1 night in Jul 2023
Response from James, General Manager on Jul 26, 2023
Thank you so much for the great review. We loved having you at the property and it is guests like yourself that keep us motivated and focused to provide the best hospitality experience.

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very nice and close to interstate. Only reason i gave it a 4 was because SPA was not working. Pool was very cold.
Stayed 1 night in Jul 2023
Response from James, General Manager on Jul 17, 2023
Thank you for the review. I'm thrilled you found the staff welcoming. Happy to report, the jacuzzi is being repaired today.

10/10 Excellent

eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL!!
On a 6 day trip with friends staying at a different hotel each night in a different state and this hotel was by far the best. James the GM was fabulous! He’s so friendly and works so hard to ensure your stay is great. Would def recommend to anyone staying in Sparta Wisconsin.
Stayed 1 night in Jul 2023
Response from James, General Manager on Jul 17, 2023
Thank you so much for your warm comments. Its guests like yourself that motivate us. Please return again.

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Cleanliness
The staff at the hotel were very nice and helpful. Unfortunately I discovered that the bathroom was never cleaned and that really grossed me out. I had to ask for cleaning supplies to clean the tub and toilet before I could take a shower. Outside of the building could be better maintained. And smoking areas could be further away from the doorway.
Stayed 2 nights in Jul 2023
Response from James, General Manager on Jul 11, 2023
I truly apologize for the complete unprofessionalism of a staff member handing you cleaning supplies. It is unacceptable. Fortunately, the hotel is under new management and ownership and is committed to providing an exceptional guest experience and these issues will no longer occur. If you are ever returning to the area, please reach out to me and I will make this situation right if you'll give us another opportunity.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
BEWARE
Hotel rooms need to be updated. Carpet is so old and disgustingly dirty! Rooms need a good cleaning!
Stayed 3 nights in Jul 2023
Response from James, General Manager on Jul 11, 2023
Thank you for the alert about the carpeting. We are under brand new ownership and all of the rooms are being updated and improved and I can assure you the carpet issue was corrected. Come try us again and see the amazing upgrades we have made.