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Reviews of Holiday Inn Kyiv, an IHG Hotel

4 out of 5
Holiday Inn Kyiv, an IHG Hotel
100 Velyka Vasylkivska Street, Kyiv, Kiev Oblast

Reviews

9.0

Wonderful

Rating 10 - Excellent. 174 out of 260 reviews" "
Rating 8 - Good. 60 out of 260 reviews" "
Rating 6 - Okay. 13 out of 260 reviews" "
Rating 4 - Poor. 7 out of 260 reviews" "
Rating 2 - Terrible. 6 out of 260 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always friendly and helpful!
Stayed 5 nights in Feb 2024
Response from Reservation Dep. on Feb 15, 2024
Dear Mr. Fulkerson,Thank you for your feedback. We will be happy to host you again!Best regards,Holiday Inn Kyiv Team

10/10 Excellent

Stephen

Stayed 1 night in Feb 2024
Response from Reservation Dep. on Feb 12, 2024
Dear Stephen,Thank you for your assessment. We look forward to welcoming you again!Best regards,Holiday Inn Kyiv Team

10/10 Excellent

Kostiantyn

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Reservation Dep. on Feb 12, 2024
Dear Kostiantyn,Thank you for your assessment. We look forward to welcoming you again!Best regards,Holiday Inn Kyiv Team

10/10 Excellent

Murat

Stayed 2 nights in Oct 2023
Response from Reservation Dep. on Oct 25, 2023
Dear Ibrahim Ethem Cicekdagi,Thank you for your feedback! We will be glad to welcome you again to our hotel.Best regards,Holiday Inn Kyiv Team

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about staying at this property is good. I've been in seven countries in five weeks on this trip and this was the most comfortable bed of all hotels. The buffet breakfast was really good - I spent an hour at breakfast every morning and it cost the equivalent of 10 Euros. I could walk to most things in the city which is very spread out.
Stayed 4 nights in Oct 2023
Response from Reservation Dep. on Oct 19, 2023
Dear Mr. Byrne,Warm greetings from Holiday Inn Kyiv!We are sincerely grateful for your feedback.With best regards,Holiday Inn Kyiv Team

8/10 Good

choi

Stayed 3 nights in Sep 2023
Response from Reservation Dep. on Sep 29, 2023
Dear Mr. Choi, Thank you for your positive feedback. We will be happy to welcome you to our hotel again.With best regards,Holiday Inn Kyiv

10/10 Excellent

Gregory

Stayed 4 nights in May 2023
Response from Alona Plotnichenko, Front Office Manager on Jun 27, 2023
Dear Gregory,Thank you for high rating of your recent stay!Looking forward to welcoming you back in the future.Best regards,AlonaFront Office Manager

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
awesome
Stayed 5 nights in May 2023
Response from Reservation Dep. on Jun 7, 2023
Dear Maria,Thank you for your positive feedback! We are happy to host the guest at any time.With best regards,Holiday Inn Kyiv Team

10/10 Excellent

Mark

Stayed 1 night in Apr 2023
Response from Reservation Dep. on Apr 16, 2023
Dear Sir or Madam,We are grateful for you for your positive feedback.Sincerely,Holiday Inn Kyiv

10/10 Excellent

Magnus

Stayed 14 nights in Mar 2023
Response from Reservation Dep. on Apr 13, 2023
Dear Guest, We are very pleased to receive your positive feedback.And we will be happy to welcome you to our hotel again!With best wishes,Holiday Inn Kyiv

10/10 Excellent

Ana Lorena

Stayed 2 nights in Mar 2023
Response from Reservation Dep. on Mar 30, 2023
Dear Ana Lorena,Thank you for your appreciation. We will be happy to welcome you again to our hotel.Sincerely,Holiday Inn Kyiv Team

10/10 Excellent

Tim

Stayed 1 night in Mar 2023
Response from Reservation Dep. on Mar 27, 2023
Dear Mr. Fletcher,Thank you for your positive feedback. Well be happy to host you in our hotel again!Sincerely,Holiday Inn Kyiv

10/10 Excellent

Tim

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST HOTEL/INN
This hotel is great:)) I got a suite on the 10th floor:)) well worth the extra $40 a night. Living room, 2 bathrooms, plenty of storage. I love the mini fridge that is stocked daily with drinks and candy (it's the little touches like this that make me happy) The "Professional Cleaning Team" are awesome. The Breakfast is great - so much to choose from and delicious. Go ahead and add breakfast to your hotel stay, you are not going to find a better breakfast for $11. All the employees work hard here so please leave a little tip for each service. I can assure you they will be "Shocked" tipping is not the norm in Ukraine.
Stayed 1 night in Mar 2023
Response from Alona Plotnichenko, Front Office Manager on Mar 20, 2023
Dear Tim,Thank you so much for taking the time to tell us about your experience at Holiday Inn Kyiv. Please know that your feedback is extremely valuable to us. We were pleased to get your positive comments about our staff, in-room facilities and breakfast.We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Kind regrads,AlonaFront Office Manager

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
There is plenty of options for ind
Stayed 6 nights in Feb 2023
Response from Holiday Inn Kyiv on Feb 28, 2023
Dear Mr. Fulkerson,It was a pleasure to host you in our hotel. We will be happy to see you again!With best regards,Holiday Inn Kyiv

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Jan 2023
Response from Front Office Manager on Jan 29, 2023
Dear Shane,Thank you for taking your time to leave such a positive feedback about your experience in Holiday Inn Kyiv!We are happy that you enjoyed your recent stay.Looking forward to welcoming you back soon.Kind regards,Alona

10/10 Excellent

murilo

Stayed 3 nights in Sep 2022

10/10 Excellent

Atilla

Stayed 1 night in Aug 2022
Response from Reservations on Sep 2, 2022
Dear Ibrahim Ethem Cicekdagi, Thank you for your positive feedback. We will be glad to welcome you to Holiday Inn Kyiv again!Best regards,Holiday Inn Kyiv

10/10 Excellent

Ivan

Stayed 8 nights in Jan 2022
Response from Valeriia on Feb 7, 2022
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
let me check in early. everything was wonerful
Stayed 1 night in Jan 2022
Response from Valeriia on Feb 7, 2022
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

4/10 Poor

Juan

Stayed 2 nights in Jan 2022
Response from Valeriia on Jan 24, 2022
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit

10/10 Excellent

Sathish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice..rooms should have usb charging..
Stayed 3 nights in Jan 2022
Response from Holiday Inn Kyiv on Jan 17, 2022
Dear Guest, Thank you for your positive feedback and for drawing our attention to the lack of USB charging. We will be glad to host you in the hotel again! With best regards, Holiday Inn Kyiv Team

10/10 Excellent

Ohio, MAYFIELD HEIGHTS

Stayed 2 nights in Jan 2022

10/10 Excellent

Mesut

Stayed 4 nights in Jan 2022
Response from Valeriia on Jan 13, 2022
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Gennady, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel!Very good location-mostly evrything around...but best-its a food.evry morning introduced a different food...my personal compliment to chef Irina..absolutely frendly stuff on frontdesk and housekeeper.if i go to Kiev-will choose only this hotel.
Stayed 4 nights in Jan 2022
Response from Valeriia on Jan 13, 2022
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

8/10 Good

Amin

Stayed 9 nights in Jan 2022
Response from Valeriia on Jan 13, 2022
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Nils-Kristian

Stayed 1 night in Jan 2022
Response from Valeriia on Jan 11, 2022
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Gabriel Gapido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i admire the cleanliness, facilities, friendly staff & the food.
Stayed 3 nights in Dec 2021
Response from Valeriia on Jan 10, 2022
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
newer building, able to walk to independence square.
Stayed 25 nights in Dec 2021
Response from Valeriia on Jan 10, 2022
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Arik

Stayed 5 nights in Dec 2021
Response from Valeriia on Dec 28, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed with the hotel . I wanna say it seems more high end than I expected from Holidays Inn. Was very impressed with the staff , super friendly. And 24/7 room service. So comfortable for tired travelers who specially had long flights and too tired to go out. The food is nice as well.
Stayed 2 nights in Dec 2021
Response from Valeriia on Dec 23, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Aysen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved to stay in Holiday Inn Kiev. The breakfast was especially great!
Stayed 3 nights in Dec 2021
Response from Valeriia on Dec 21, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Mesut

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except room are to small
Stayed 3 nights in Dec 2021
Response from Valeriia on Dec 15, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Valeriia on Dec 13, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Mesut

Business traveller
Liked: Cleanliness, staff & service
Everything was great but ably heating was not great
Stayed 2 nights in Dec 2021
Response from Valeriia on Dec 13, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Jesper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Valeriia on Dec 9, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

mansour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Valeriia on Dec 6, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a great location!
Everything was great. Thanks to Nataliy for her help and kindness!
Stayed 2 nights in Nov 2021
Response from Valeriia on Nov 17, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing Clean and very good service Will Always back to this hotel
Stayed 3 nights in Nov 2021
Response from Valeriia on Nov 17, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

HELENA

Stayed 6 nights in Oct 2021
Response from Valeriia on Nov 8, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Arik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Valeriia on Nov 2, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

8/10 Good

Yariv

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast
Stayed 1 night in Oct 2021
Response from Valeriia on Nov 1, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like location Bar hours ended early
Stayed 4 nights in Oct 2021
Response from Valeriia on Oct 19, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Izel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Valeriia on Oct 6, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Sevgin

Stayed 1 night in Sep 2021
Response from Valeriia on Oct 4, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

2/10 Terrible

Sergey

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2021
Response from Valeriia on Sep 28, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Sep 2021
Response from Valeriia on Sep 22, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

10/10 Excellent

Kuk Hoon

Stayed 2 nights in Sep 2021

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and professional!
Everything was good, no issues. Close to city center and many restaurants. Very clean and comfortable rooms.
Stayed 1 night in Sep 2021
Response from Valeriia on Sep 15, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

8/10 Good

Fotios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Valeriia on Sep 6, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.

6/10 Okay

Anwar., North Andover

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia changed me for local taxes and you asked again for local/city tax. You need to coordinate with Expedia either you charge local taxes or Expedia for you. It’s shouldn’t be charged twice.
Stayed 3 nights in Aug 2021
Response from Valeriia on Sep 3, 2021
Thank you for staying with us! Your feedback makes all our efforts worthwhile. We highly appreciate your loyalty and looking forward to your next visit.