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Reviews of Royal Hotel De Paris

4 out of 5
Royal Hotel De Paris
5, Velyka Vasylkivska Street, Kyiv

Reviews

6.0
Rating 10 - Excellent. 32 out of 220 reviews" "
Rating 8 - Good. 47 out of 220 reviews" "
Rating 6 - Okay. 59 out of 220 reviews" "
Rating 4 - Poor. 32 out of 220 reviews" "
Rating 2 - Terrible. 50 out of 220 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Sabina

Was ok
Stayed 2 nights in Feb 2022

2/10 Terrible

GIAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no hot water and they charge tourist tax !
Stayed 5 nights in Oct 2021

8/10 Good

AVRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2021

4/10 Poor

ROGER

Disliked: Room comfort
Not impressed
Parking is not included Be ware Parking underground the same building is 500 Ukrainian dollars for the day And street parking is metered parking Staff didn't seem to be very helpful about my concern
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
How did they get four stars
I don’t know how they got four stars this is no way like a four-star hotel , it’s very noisy This hotel is below the nightclub. The club is open till six in the morning if you have no intentions of sleeping then this hotel is perfect if you want to have a sleep and quiet night this location is not ideal
Stayed 2 nights in Aug 2020

10/10 Excellent

AVRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Lev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Hotel in the Centre of night life.
Stayed 1 night in Nov 2019

2/10 Terrible

Kevin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel ever
My room was so hard I couldn't even sleep at night they couldn't get the heat to turn down in my room then when they move me to a different room they made me pay for changing rooms will never stay there ever again. Kevin Richards
Stayed 2 nights in Oct 2019

6/10 Okay

Rami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful
There are rooms with very bad standard ( no window and bad bed and awful shower area) and there are room with ok standard. It’s very noice at night.
Stayed 4 nights in Oct 2019
Response from Royal Hotel De Paris on Oct 24, 2019
Dear Rami, thank You for choosing our hotel and for your feedback. Our hotel is located in the very center of Kiev, that’s why it’s can be noisy. We are pleased to inform you about larger rooms in our hotel, so next time You could choose higher category room. We'll be glad to see You again in our hotel. Sincerely yours, Royal Hotel De Paris.

8/10 Good

Eduard

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from Royal Hotel De Paris on Oct 24, 2019
Dear Eduard, thank You for choosing our hotel and for your feedback. We do our best to make your stay more comfortable. We'll be glad to see You again in our hotel. Sincerely yours, Royal Hotel De Paris.

4/10 Poor

Michael

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 4 nights in Oct 2019
Response from Royal Hotel De Paris on Oct 26, 2019
Dear Guest, thank You for choosing our hotel and for your feedback. We'll be glad to see You again in our hotel. Sincerely yours, Royal Hotel De Paris.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome city awesome hotel location
Delightful
Stayed 1 night in Oct 2019
Response from Royal Hotel De Paris on Oct 24, 2019
Dear Guest, thank You for choosing our hotel and for your feedback. We do our best to make your stay more comfortable. We'll be glad to see You again in our hotel. Sincerely yours, Royal Hotel De Paris.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
First i book superior double room when i arrive they gave me standard room number 24 which is very bad with very thin wall so every time someone from the other room open the tap you hear very loud voice .. i couldnt sleep peacfully all my stay, when i tell the reception they say they couldn’t help .. also no house keeping .. you have to ask the reception for them to come and when they did no change for bed covers, i dont recommend this hotel even if its price is good
Stayed 8 nights in Sep 2019
Response from Royal Hotel De Paris on Oct 26, 2019
Dear Guest, thank You for choosing our hotel and for your feedback. We are sorry for discomfort You felt. We hope your next stay in our hotel will be more comfortable. Sincerely yours, Royal Hotel De Paris.

6/10 Okay

Tomas

Liked: Cleanliness, property conditions & facilities
My Stay: 6th-9th September 2019
This hotel was clean and reasonably comfortable though it was a bit inconspicuous located on the third floor of a building. The bed was a little awkward to sleep in and the room had no window and therefore no natural light. No breakfast either.
Stayed 3 nights in Sep 2019
Response from Royal Hotel De Paris on Oct 24, 2019
Dear Tomas, thank You for choosing our hotel and for your feedback. We are pleased to inform you about larger rooms in our hotel, so next time You could choose higher category room. We'll be glad to see You again in our hotel. Sincerely yours, Royal Hotel De Paris.

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2019
Response from Royal Hotel De Paris on Oct 26, 2019
Dear Guest, thank You for choosing our hotel and for your feedback. We'll be glad to see You again in our hotel. Sincerely yours, Royal Hotel De Paris.

2/10 Terrible

Ruben

Disliked: Property conditions & facilities, room comfort
Bad bad experiences in this hotel they gave me a small closet with mattress and shower and bathroom my closets are bigger that this room so they change me for another room better but. The hotel is attached to a mans club so at night my nightmare started a lot and lough music plus the girls locker room probably above me. So I didn’t have a good sleep for 3 days but Last day I have to upgrade my room so they put me downstairs which was much better and not music at all. To the stuff very nice and good people but the property needs to upgrade their building because the noice and music at night Thank you for all those good employees who they helped me
Stayed 4 nights in Aug 2019
Response from Royal Hotel De Paris on Oct 24, 2019
Dear Ruben, thank You for choosing our hotel and for your feedback. We are sorry for discomfort You felt. Our hotel is located in the very center of Kiev, that’s why it’s can be noisy. We'll be glad to see You again in our hotel. Sincerely yours, Royal Hotel De Paris.

2/10 Terrible

Alon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Royal Hotel De Paris on Oct 26, 2019
Dear Alon, thank You for choosing our hotel and for your feedback.We'll be glad to see You again in our hotel. Sincerely yours, Royal Hotel De Paris.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very central location, but poorly aired with heavy paint fumes making for a tough night
Stayed 3 nights in Aug 2019

6/10 Okay

Baha

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not the nicest room, but great location for price.
The room was pretty dirty: seems to cater to the clientele of the local strip clubs next door and one on the 6th floor - no window, and nail scratch marks on the wall next to the bed; though the TV, desk, shower, and space were comfortable enough. The location is excellent - right on the main street and about 10 minutes walk to Maidan; with lots of local restaurants, clubs, bars, and cafes. It's a perfect spot for a traveler who just needs a bed to crash in while seeing the sights of Kiev. It's a little bit noisy - though I think they tucked me away in a room that was about as quiet as possible (room 32), and asides from the deep base from one of the clubs nearby, I found it really easy to sleep.
Stayed 3 nights in Aug 2019
Response from Royal Hotel De Paris on Oct 24, 2019
Dear Guest, thank You for choosing our hotel and for your feedback. We are sorry for discomfort You felt. We do our best to make your stay more comfortable. We'll be glad to see You again in our hotel. Sincerely yours, Royal Hotel De Paris.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold water in a shower all 3 days. 1 day also water drainage didn't work. noise from other room. Cleaners is very-very ok. First they offered a very small room with a dirty matrass, but move me to bigger room with a better bed and comfortable clean matrass right after my complain.The positive only 2 things: Location and comfortable matrass. They heard. My complains from day 1 and when I checked out. I stayed 3 nights.
Stayed 3 nights in Jul 2019
Response from Royal Hotel De Paris on Oct 24, 2019
Dear Guest, thank You for choosing our hotel and for your feedback. We are sorry for discomfort You felt. We do our best to make your stay more comfortable. We'll be glad to see You again in our hotel. Sincerely yours, Royal Hotel De Paris.

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness, staff & service
Economy is terrible, the other rooms was fine.
We booked the economy room because we were only staying one night. The pictures on the hotel’s page do not represent this room at all. You couldn’t walk around the bed, there was no wardrobe, the shower was in the bedroom. It was so cramped we ditched it and paid extra to upgrade the room. There was no comparison between the two rooms. The upgraded one was twice the size. If you’re going to stay here, don’t book economy. It’s like Harry Potter’s closet bedroom and the bed was super springy.
Stayed 1 night in Jul 2019

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is advertised as a 4 Star accommodation. It is actually a 2 Star at best. Photos are entirely artistic licence, Threadbare Carpets, My Suite was two small rooms one with and old Sofa and one with a double bed that you could just squeeze into, Brown Water out of Bath Tap, 24/7 concierge is a girl behind a desk, coffee machine charges more for a small coffee than a coffee shop does for a large coffee, TV is an ancient satellite system with terrible reception and NO English Channels, service was terrible. In fact it was so bad I ended up moving hotels.
Stayed 3 nights in Jun 2019

8/10 Good

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located. Cute hotel. My room AC didn’t work and it was very hot outside, unable to sleep well. Noice from the outside can be heard in the bedroom.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Hard to locate. Tacky and pretentious. No breakfast served. Room (De lux) is tiniest possible, the fridge wasn't in a working condition. Very noisy at night. Needs improvement in terms of refurbishment and cleaning. Definitely not a 3-star hotel
Stayed 1 night in May 2019

6/10 Okay

Tansel

Travelled with partner
Liked: Cleanliness, staff & service
Central location, it is OK for a one night stay but not more, we chose a room without any window because it was the cheapest. It was quite warm inside the room and the air conditioning was not working. Although we asked a non-smoking room there was also avsmell of smoke inside the room
Stayed 1 night in May 2019

4/10 Poor

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t go back, cheap isn’t good
Good first - location is an easy walk down the main street to Independence Sq. free WiFi Bad- room was dirty, bed sheets stained, shower had dirt grime across the base, shower doors couldn’t be shut. Towels smelt and generally the room wasn’t clean Reception was manned whenever I went to speak to someone. At check in wasn’t greeted or welcomed, staff are rude and unfriendly. Noisy rooms and you can hear everything around you (could be why eat plugs are left in the room).
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was uniquely bad dirty and not anywhere near as advertised on expedia
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location everything else 1*
Room terrible with headboard falling off room. No cleaning, dirty room and poor shower.
Stayed 2 nights in May 2019

10/10 Excellent

Awolia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 2 nights in Apr 2019

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

8/10 Good

Eliahu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great Location in the central nearby entertainment fun and shopping arround you , very clean , Excellent service from the stuff ; but the standard room experience was very poor, since problems with limited hot water in the showers and the wall is made of drywall .
Stayed 3 nights in Feb 2019

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in perfect location
Hotel is very nice in excellent area of Kiev. Couldn’t ask for better location. Stuff is very friendly and polite. One thing that can be improved is hot water, otherwise everything is extremely satisfactory.
Stayed 1 night in Jan 2019

6/10 Okay

BRIAN

One night stay only.
Even though Sunday night nearby club music noise till early hours. Room not serviced properly, had to go to reception for towel + toilet roll. Uncleaned for ages shelf to window. Nearby bus 114 to railway station.
Stayed 1 night in Feb 2019

2/10 Terrible

Maciej

Disliked: Staff & service, property conditions & facilities, room comfort
Not good!
Very loud music from the club next door, uncomfortable bed, no hot water, one towel for 2 people when we asked for an extra one we’ve been told we will get it the next day!
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s not for UK 🇬🇧, it’s for third world visitors
All rooms are extremely smelly and apparently they have fixed the Aussie few times. This place is listed as 4star hotels but it’s just guest house. It’s not for UK market, air conditioner don’t work. Worst room allocated despite having better room, no apologies or admission of fault. Definitely not a family area. No food or drinks or spa or any facilities except bottle of water that you can purchase. Over all cheap experience.
Stayed 1 night in Jan 2019

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL EVER!! Stay away! Scammers and Dirty
WORST HOTEL EVER!! I travel the world and never been to a hotel so sketchy and dirty as this one! on top they are scammers. I booked thru Hotels.com for 10 days and when i arrived the elevator wasnt working and had to walk 3 floors up to the receptions. then to find out there are prositutes in the lobby. I went to my room to find blood stains on my blankets and dirt all over the room and stains on the couches! I requested cancellation but hotel refused to refund me anything so i lost all my money for 9 days and HOTELS.com didnt even refund me or protect my interest! They blamed that the hotel didnt want to refund them either! Horrible experience from both the Hotel and also Hotels.com. Never BOOK THERE!
Stayed 10 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No facilities and smelly room. No cupboards for hanging clothing Lighting poor and dinghy
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Central location with short walks to good food and shopping. It is a high end part of Kiev so the shops are expensive but food is great at a decent price. Staff I very helpful will clean rooms and great atmosphere. Will definitely stay again if I visit Kiev.
Stayed 13 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2018

6/10 Okay

Daniel

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2018

4/10 Poor

Christopher

Liked: Cleanliness, staff & service, room comfort
Noise hotel
There is a night club in the lower floor of the hotel and the noise was so loud could not sleep and I was on third floor !! Would not stay there again.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018

8/10 Good

Vic, MT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed there several times. Great location with close restaurants and bars. They have a little construction going on with the elevators this time so it was a bit messy but they will be done soon.
Stayed 7 nights in Nov 2018