Outdoor pool, pool umbrellas, sun loungers
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Reviews of Segara Anak Hotel

3 out of 5
Segara Anak Hotel
Jl.Raya Pantai, Kuta, Lombok

Reviews

6.6
Rating 10 - Excellent. 3 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 11 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 3 out of 27 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Amazing stay at hotel. Breakfast was so so only. Room was spacious and clean. The staff was helpful and willing to rent out their own bike for little extras. Massage was great. Kids will enjoy
Stayed 3 nights in Feb 2024

2/10 Terrible

Amber, Dorset

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried contacting the property regarding a refund due to the coronavirus pandemic, they said they'd happily give me a refund for my stay if I contacted Expedia. Contacted Expedia but declined my refund!!
Stayed 2 nights in Apr 2020

8/10 Good

Kear

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practice honeymoon at Lombok
Stayed 3 nights in Jan 2020

6/10 Okay

Sarka

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location on the main section of Kuta Bay, not far from lots of restaurants and tour operators. The pool was lovely.
Stayed 3 nights in Dec 2019

8/10 Good

Dean, Vancouver, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and grounds. The staff are excellent and the rooms are very comfortable. Close proximity to the beach and some the best cheap local barbecued seafood just around the corner.
Stayed 4 nights in Nov 2019

8/10 Good

Rod

Travelled with family
Liked: Staff & service
The hotels in Kuta Lombok are all pretty similar as the place is changing a lot as they are trying to upgrade We had a family room which was pretty dull - poor lighting and the bathroom was s bit rough - the other rooms are smaller so it might not be such an issue Nice pool. Grounds and staff were very helpful There is a major new festival area just built next door - they had an event and the noise was awful until late - the hotel responded v well next day with compensation which was good of them - but one to be aware of
Stayed 3 nights in Aug 2019

4/10 Poor

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Internet not available everyday up to 4 hrs leaky toilet still after 3 complaints Breakfast was terrible
Stayed 16 nights in Mar 2019

6/10 Okay

mr., australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not good
Standard room has no aircon, breakfast is bad, and The pool is really small There is better places with better prices in the area
Stayed 10 nights in Oct 2017

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We upgraded our room when we arrived and we're right by the pool - very lovely. The staff were extremely helpful helping organize bike rental and airline tickets. They made us feel very special with their attention to detail when making up the room - each day flowers on the bed and towels folded into swans/ lovehearts ( corny but sweet) ATM machines were right out the front and restaurants and clothing stalls all within easy walking distance

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Great for budget surfers
Great for the price atm right outside and free breakfast

8/10 Good

kingo, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Close to hub of towntown. Competent helpful staff.

6/10 Okay

Verified traveller

Solid Kuta Option
This is a pretty good hotel right on the main beach in Kuta. The hotel was reasonably clean, was totally fair from a price standpoint, is (I'm told) the only hotel in Kuta with a pool (albeit quite small). Kuta isn't big enough to be very far from anything, and I would say this is pretty well located and has all the basic clean creature comforts for a great price. I'd stay here again.

6/10 Okay

Igor Bronnikov, Murmansk, Russia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Strange deluxe ...
If this deluxe (room number 109), what then standard or superior? Room in poor condition. WiFi in the room has been absent all the days spent in the hotel. The rest of the normal hotel for Lombok.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place needs improvement!
We stayed at this hotel because it was across the street from the beach. I had read some reviews regarding the unfriendly staff. This was not true in our experience. The staff was very accommodating. They helped with getting our air conditioner to work,greeted us always with a smile, and made phone calls for us when our driver was late for our pick up to our next destination. The room itself was a step above a hostel room. Our bottom sheet was grey in color and had holes in it...no top sheet and a flimsy blanket. The mattress was not comfortable.The bath towels were dingy.The power went out every night at least 4x. There was no cleaning service on a daily basis. Breakfast was an egg and toast. The room needed a total makeover!! Exterior grounds were nice as was the pool area.

6/10 Okay

Tassie, Australia

Liked: Staff & service
Disliked: Cleanliness
Basically OK
Mature, smallish gardens which give a sheltered cool, private environment. Other, better looking places to stay in Kuta for the same price though. Unfortunately the sheets in our room were really greasy even after being washed, presumably a build up of suntan lotion ? which affected my rating quite a bit - wish we'd just bought some new sheets (not a lot of shops around Kuta)

6/10 Okay

Gary, Perth

Nice at the beach
Its an old place but was comfy enough with ac and TV, the front is very nice and the location is great. The staff seemed disinterested but I forgave them for that when some dickheads kept us up all night for a couple of nights and so I figured if that's what they are putting up with then ... Anyway as my stay carried on they all got quite friendly. I guess they don't know what your like so they save it until you prove who you are :) So all in all I can recommend this place, but base your expectations on price. I would stay there again.

8/10 Good

Isabel

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Inger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell
Fint hotell og pent opparbeidet område. Fint bassengområde, skjermet og grønt areale rundt. Plasseringen er helt topp til strand. Bra område å kjøre scooter i, hotellet leier ut scooter etter forespørsel.
Stayed 1 night in Feb 2019

8/10 Good

Patricio

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2018

6/10 Okay

Florence, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel near to the beach
Hôtel à little old but clean and near to the beach.
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
リピートは無し
ただ寝るだけであればそれほど不便はない。ホテルだとは思わない方がいい。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hôtel parfait, accueil charmant, situation géographique idéale.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Alles ok soweit
Schöner Pool, Zimmer war nicht ganz sauber,aber ok Darauf achten welches Frühstück man bekommt,wir hatten Spezial und konnten somit alles bestellen,haben wir aber erst am zweiten Tag erfahren

6/10 Okay

SHOJIRO, ジャカルタ

Disliked: Cleanliness, property conditions & facilities
ビーチアクセス最高
クタビーチへのアクセスには最高のロケーションです。

2/10 Terrible

Fernando, lisboa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pouco recomendavel
hotel de 1 estrela...quarto deploravel com frinchas na porta... casa de banho rudimentar...e nada mais a ha´ a dizer.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Good
good place to stay 7/10 would book again. Slow service though.