Outdoor pool, sun loungers
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Reviews of Ayu Lili Garden Hotel

2.5 out of 5
Ayu Lili Garden Hotel
Jalan Benesari, Legian, Kuta

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 47 reviews" "
Rating 8 - Good. 16 out of 47 reviews" "
Rating 6 - Okay. 9 out of 47 reviews" "
Rating 4 - Poor. 4 out of 47 reviews" "
Rating 2 - Terrible. 7 out of 47 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very dirty, no phone in the room, staff not properly trained
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Tia, Auckland NZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the small 'family feel' about the place - the place was quiet even with children present....nothing was too much trouble for staff I just needed to ask. Location excellent - half way between Garlic Lane and Poppies 2 and everything I was interested in was in walking distance. The first room I was offered wasnt to my personal liking however after asking I was given an excellent alternative. I personally would love to stay again....excellent price - I spent 22 days and used Ayu Lili as my home base while travelling elsewhere. My room and what I left in it was absolutely safe while I was away. Overall Ayu Lili Garden Hotel exceeded my expectations given its low rating of 2.
Stayed 22 nights in Dec 2019

8/10 Good

Stuart

Liked: Staff & service, property conditions & facilities, room comfort
Value for money
Pretty good location and a nice pool. Close to the beach for surfing or whatever. The room are large and the showers run both hot and cold. The staff are friendly but there English isn't strong
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019

4/10 Poor

David

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is well located for restaurants and bars. The pool is good and the place is reasonably quiet. I had no trouble checking in at 2am.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice place overall, but there were problems with flushing the toilet.
Stayed 1 night in Oct 2019

2/10 Terrible

Danny

Disliked: Staff & service, property conditions & facilities
Skip this one!
It could have been a pleasant experience at a budget hotel. Even though I asked, the room wasn't serviced once in 4 days. The staff just didn't care.
Stayed 4 nights in Feb 2019

10/10 Excellent

Reuben, Bali, id

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet central location. Safe. Breakfast included. Be sure to ask for 2 eggs with your toast plus fruit and coffee
Stayed 1 night in Dec 2018

6/10 Okay

Craig

Budget motel with clean rooms.
You get what you pay for rooms were tidy small run hotel. Safe in room although not secured air conditioning worked well. Not crowed pool was good and quite. Great location. If your looking for a resort this is not for you. If your looking for clean rooms on a budget go for it.
Stayed 15 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location and very relaxing.
Perfect pool. Close to the beach, restaurants and mall. However, the hotel is so quiet and it doesn’t feel like you’re in such a buzzing area. The rooms could use some wall paint here and there and some other minor fixings, as they are a bit rundown. But for the money you pay, I think it is just perfect.
Stayed 9 nights in Aug 2018

8/10 Good

Peter

Liked: Cleanliness, room comfort
nice and quiet....needs some maintenance
It is a nice quiet place, but there are a few areas that need to improve. Breakfast is only available from 8 to 11, but 8 was when someone might show up and start boiling the water.....normally 8:30 earliest. You need to ask for a towel, and neither room I had, had a working safe...just needed batteries, but none available. The drain under the sink in one room was held together with tape, and leaked on the floor. Nice pool area, and decent WiFi .

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I total wast of my money....
Room was not clean. Bed only had a top and bottom sheet that where stained. No daily housekeeping nor any house keeping the four day I stayed. This means no fresh towel. Rubbish bins not emptied. I had my personal towel laundered each day at my cost. No TV, no useful toiletries, no information and not helpful staff. The 6000 each they changed extra for breakfast a total waste of money. Within a short walk say max 650 metres found 7 places that offered breakfast cheaper and with a far better selection. Am sure if your choose to stay in Kuta you could find beater cleaner and cheaper accommodation. Had to purchase insect spay to spray for bugs, mosquitoes and other insects that I have never seen before. A/C did work though with the fly-wire allowing the out side in at all times the room temperature stayed around the 24c day and 22c nights. Still cooler than the outside. Pool was refreshing.

10/10 Excellent

Little Woman, Hobart, TASMANIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel owned & managed by lovely local family
I have stayed at another hotel owned by this same family. They are wonderful people who will oblige in any way possible. As a single traveler, I feel very safe in this location. It is not 5 star accomodation but it is very comfortable. I will certainly be going back there to stay again.
Stayed 28 nights in Jul 2017

8/10 Good

Edwin

Liked: Cleanliness
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel st very good location. Good staff , good rooms
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bad hotel
In 40 years worse hotel ever. Beds uncomfortable, no maid sevice, grubby blankets & towels, poor all round hotel.
Stayed 4 nights in Jun 2017

6/10 Okay

Angela

Well located
The hotel was well located although a little dated
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
dirty room,but nice facilities and nice location,acceptable price

4/10 Poor

Gabriel, Montreal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap stay in Kuta but you get what you pay for!
Air conditioning was very weak, bed was ok but missing a sheet, breakfast was alright if you like your cook to smoke while preparing the food. If you want to pay less than 30$ it fine but no more than that.

8/10 Good

Michael, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money!
Tucked away in the centre of Kuta, isolated from the hustle and bustle yet only a stone throw away from it all. Breakfast was simple yet adequate, enough to get you through to lunch. Swimming pool was clean and staff were helpful. Value for money! will stay again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Bali and am happy with our hotel choice, very nice considering the cheap price we paid

2/10 Terrible

kat, e

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked somewhere else
No water, no air on, mould everywhere and rude staff

6/10 Okay

YUMIKA

Disliked: Cleanliness
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Struttura che non offre nessun servizio, una piscina sporca, una camera bollente e umida con solo un ventilatore rumoroso e semirotto.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice stay, for a very good price comparing to other stay, due to calm place, pool and coosy room
Stayed 2 nights in Oct 2018

8/10 Good

Angèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Christian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Grégory-Fabien

Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité/prix
Hôtel agréable proche des commerces et des grands axes piscine et possible petit déjeuner certaines chambres avec la climatisation

4/10 Poor

Minna

Disliked: Cleanliness, staff & service, room comfort
Dåligt ställe
Vi möttes av ett lojt gäng som hade missat att vi var 3 som hade bokat. Vår ”extrasäng” var en madrass på ett smutsigt golv. sedan använde personalen hotellets personuppgifter för att på egen hand kontakta oss på sociala medier för personligt bruk. De städade inte en enda gång vi var där och frukosten var inte god. Det låg relativt bra förhållandevis till centrum.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice and quiet hotel with pool
Nice and quiet stay at the hotel. Nice pool, which was a little bit cold. The breakfast was good until we had little glass pieces in our scrambled egg on the last day. Nice place to stay in Kuta if you want it quiet and not directly on the beach. It took us about 15-20 Minutes to the beach. The air con was a bit old and very loud. The bed was comfortable and the room clean. All in all a good place for a good price!
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten dort die erste Nacht nach Ankunft geschlafen und für den Preis asolut in Ordnung!
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt trevligt ställe med närhet till mycket. Rent o med trevlig personal. Ok frukostar att välja på. Bra pris på rummen. Vanlig pool och barnpool.

8/10 Good

sachiko

Liked: Cleanliness, room comfort
延泊しました
今もまだ旅の途中です。今回このホテルには２日延泊しました。７年前に泊まった時よりも、快適な部屋になっていたから!!!今は、別の地域に移動して宿泊中ですが、帰りにも泊まろうかと思っています。位置的にも便利です。ただwi-fiが、ちょっと弱い気がします。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Preis Lsistungsverhältnis
Bin ganz zufrieden. Werde wiederkommen. Guter Service. Die Bedienung ist ein wenig laut.

8/10 Good

Verified traveller

Rapport qualité-prix au top pour cet hôtel (avis sur chambre simple avec AC) : - chambre propre et simple, prenez quand même vos serviettes car celles fournies sont franchement usées) - petit déjeuner correct - personnel serviable et discret - bien situé par rapport à la plage (10 minutes à pied), des commerces, des animations et restaurants, tout en étant au calme dans une petite rue. - piscine très agréable Ce n'est pas le grand luxe, mais vu le prix c'est un bon plan :)

6/10 Okay

Verified traveller

Liked: Staff & service
Zweckdienliches Zimmer
Sehr gutes Preis-/ Leistungsverhältnis. Das Frühstück ist ok und reicht für den Start in den Tag. Die Zimmer sind in Ordnung. Das Badezimmer hat eine Duschtrennwand, eher ungewöhnlich und deshalb sehr positiv. Damit hebt es sich deutlich von den sonst üblichen Dusch-WC´s ab (Hotels in der Preisklasse). Die Mitarbeiter sind freundlich und hilfsbereit.

6/10 Okay

ophélie

Liked: Cleanliness, staff & service
Disliked: Room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
プールにだけは、綺麗。
スタッフが、挨拶しないし、愛想もない。タオル交換もリクエストしなければ、持ってこないし、行動が、遅すぎる。朝食のフルーツも、50%の確率で、出てこない。

8/10 Good

Julien, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good : even if it's in Kuta : quiet
Really good place to stay. Even if the hotel is in Kuta, it's quiet because their are in a no through road. pool was very clean. if you want the staff clean your room, just ask. finally we stayed more than 7 nights.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var en fin och trevlig personal där

6/10 Okay

saki, Japan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
安さを求めるなら全然あり
客室内は清潔。(よく見ると虫はいるけど) 冷蔵庫なしクーラーなし電気ケトルなし。 大型扇風機が天井に付いてるだけですが、 夜中暑くて起きる事はなかったです。 昼間は暑い。 シャワーのお湯は腐ったゆで卵の臭いがする(水も) 朝食は毎回同じでトーストかパンケーキ。 8時から11時朝食時間だが、8時に行ってもでてこない。8時半くらいに行くのがベスト(ホテルの人マイペースw) クタビーチまで歩いて15分。 途中お店やマッサージもあって飽きない。 スカイガーデンまでも歩いて15分。

10/10 Excellent

martine, bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon choix
super accueil et super piscine - hôtel très bien placé dans une rue calme -

2/10 Terrible

Lizette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kackerlackor i badrummet

8/10 Good

denis, frejus

Liked: Cleanliness, property conditions & facilities
kuta 20 jours
super sejour de 20jours a kuta pres de rues commercentes,de restaurants,de magasins.nous nous sommes deplaces en scooter (a déconseiller aux novices car tres dangereux)hotel agreable petite structure et surtout tres calme malgres sont emplacement en centre ville,dommage pas de tele ni de clim(en sup)personnels uniquement masculin gentil mais pas tres souriant. le plus :chambre bungalow dans un écrin de verdure.Rapport qualité prix exellent