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Reviews of Sunway Pyramid Resort Suites by Ray&Jo

3 out of 5
Sunway Pyramid Resort Suites by Ray&Jo
Resort Sunway Pyramid Tower, Jalan PJS 11/15, Bandar Sunway, Petaling Jaya, Selangor

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Ashanthie

Travelled with family, Business traveller
It was close to the convention centre where we had the conference
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Good host, comfortable stay, value for money for 4
Host was amazing. Prompt in all his replies, clear instructions, and very accommodating. 10/10 for host, definitely. Room was clean, Smart TV could connect to our Netflix account, and a new air con had been installed which was cold and powerful! Appreciate the new air con, and space for a small dining table. Cutlery and cooking pots and hot water flask and towels and hair dryer provided, good size fridge too. Not too keen on the toiletries (I think the shampoo was very watery), so we bought our own from the mall. There was a bit of smell coming from the bathroom piping, so we just block that with a piece of cardboard. Was much better after that.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Easy and very convenient place
Stayed 2 nights in May 2023

10/10 Excellent

Erdenesaikhan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Chia Pei

Stayed 4 nights in Dec 2022
Response from Raymond on Dec 20, 2022
Thank you for choosing and staying in our unit and looking forward to hosting you again.

8/10 Good

Chia Pei

Stayed 1 night in Dec 2022

4/10 Poor

Tang

Travelled with family
Disliked: Cleanliness, room comfort
More expensive doesn't mean better
Price are too expensive and not worth the stay, payed a lot to stay for few nights but had ants crawling all over the toilet, walls was practically peeling off and had some strange white powder on the kitchen stove.
Stayed 3 nights in Nov 2022

8/10 Good

Kuan Meng

Stayed 1 night in Aug 2022
Response from Raymond on Sep 1, 2022
Thank you for choosing and staying in our unit and looking forward to hosting you again.

8/10 Good

Dewi Juriah

Travelled with family
Liked: Cleanliness, amenities
Instructions sent via whatsapp was clear and easy to follow. Fuss-free arrangements. Sufficient toiletries and towels. However, there was insufficient coffee sachets (only 2 for an entire family of 4 for 3 days stay), and given mineral water in minute bottles. Double/ bunker bed was creaky and uncomfortable. Clothes-hanger stand in balcony is rusty.
Stayed 2 nights in Jun 2022
Response from Raymond on Jul 24, 2022
Thank you for choosing and staying in our unit and looking forward to hosting you again.

10/10 Excellent

Siti Noor Farah

Travelled with group
Liked: Cleanliness, room comfort
The owner very nice and location very strategic to food store and sunway lagoon..💜💜
Stayed 1 night in Dec 2021
Response from Raymond on Dec 8, 2021
Dear Kak Siti, thank you for choosing and staying in our unit and looking forward to hosting you again =).

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought it was another ordinary hotel room, but the suite was spacious, with basically a kitchen attached (including cutleries, a fridge, microwave etc), and a bathroom/toilet that is quite big too. All with a very affordable budget. TV with many channels to choose from. Even lego toys for the kids! Very near Sunway Lagoon and the shopping mall. Very convenient. Raymond, who hosted us, was very fast in respond and friendly as well. If any "minus" point to note, can find some ants at the kitchen table and the "dining" table. Not many, but always can find a few. So have to be careful with opened food items. Overall, a very affordable and yet homely unit. Certainly will book it again if we ever back at Sunway.
Stayed 3 nights in Dec 2019
Response from Raymond on Dec 23, 2019
Hi Chor Boon, thank you very much for your valuable feedback and we are keen on improving for every guest's comment and I am looking forward to hosting you again =).

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay and a few mins away from sunway mall. A very comfy place too! Owner is so friendly and accommodating. We love it!
Stayed 2 nights in Dec 2019
Response from Raymond on Dec 17, 2019
Dear Rina, thank you very much for your valuable feedback and I am looking forward hosting you again =)

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2019
Response from RAYMOND on Oct 22, 2019
Thank you very much for your valuable back. It is my pleasure to host you to be my guest and looking forward to seeing you =)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was awesome, he will take care of your stay all the way.
Stayed 3 nights in Oct 2019
Response from RAYMOND on Oct 21, 2019
Thank you very much for your valuable back. It is my pleasure to host you to be my guest and looking forward to seeing you =)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from RAYMOND on Oct 6, 2019
Swee Kheng is a nice and pleasant guest. She takes good care of my apartment, left it neat and tidy when check out. Would be happy to host her again.

2/10 Terrible

Salenc

Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Travelled with partner
お風呂の臭いを直した方がいいです
Stayed 1 night in Mar 2020
Response from RAYMOND on Mar 17, 2020
Hi, thank you for your valuable feedback of our unit. I think the smell that you mentioned in the toilet is a diffuser (Ocean Breeze Scent).