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Reviews of Best View Hotel Puchong

2.5 out of 5
Best View Hotel Puchong
60, Jalan OP1/5 ,Pusat Perdagangan, One Puchong,Off Jalan Puchong, Puchong, Selangor

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Devarani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acually I like the hotel.. Only thing.. Very noisy at nigth the time I stay.. Till 11 got people shouting next room I rhink
Stayed 1 night in Oct 2023

10/10 Excellent

Yong m

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Amirul on Jan 12, 2021
Thanks for staying with us. We appreciate your feedback! Best regards, -The management-

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Best of the best Sporting receptions Clean off the room and have a good smell
Stayed 2 nights in Aug 2020
Response from OS on Oct 15, 2020
Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future!

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Real vending machine inside this hotel
Can buy snake anytime👏
Stayed 1 night in Oct 2019
Response from management on Nov 29, 2019
Dear guest, thank you for sharing your feedback regarding your stay. We are glad that we were able to accommodate your expectation in your recent visit. Looking forward to see you again in the near future. Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I reached is about mid night and is heavy rain. I tried to open the door is locked then pressing the door bell, the staff didn't open door. After few knock then only he press the button to open the door. When I asked him why never press the button earlier because is raining heavily outside and I'm wet, he said I didn't push the door. Not sure what kind of reason he provided, next time I would rather stay at Sun Inn next few blocks away only.
Stayed 1 night in Sep 2019
Response from OS on Oct 15, 2020
Dear guest, thank you for taking the time to share your review with us. We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue.We really appreciated your effort to raised this matter. Hope to serve you better in the nearest future. Best regards, FOA

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traffic very jammed area ! Very hard to find car parking lot !
Stayed 1 night in Apr 2019
Response from The Management on Oct 16, 2020
Dear guest, thank you for taking the time to share your review with us. We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue.We really appreciated your effort to raised this matter. Hope to serve you better in the nearest future. Best regards, FOA

10/10 Excellent

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
its my pleasure and im enjoyed staying
Stayed 1 night in Oct 2017
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from The Management on Oct 16, 2020
Thanks for staying with us. We appreciate your feedback! Best regards, -The management-

8/10 Good

ROWENA

Liked: Staff & service
Response from General Manager on Feb 14, 2017
Dear Guest, Thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-

4/10 Poor

Bernard, ipoh

Disliked: Staff & service
Free parking as stated but only 2 parking lots. Ve
Room was okay ie clean tidy. But staffs can do with more training. Ask them to give me a wake up call in the morning but didn't call at all. Ask them for help with the parking tucket but say they don't know. Then what else do they know. Have to wake up early just to pay for the council parking ticket if not will get a summons from them. Very inconvenient for guests in the morning.
Response from The Management on Oct 16, 2020
Dear guest, thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet your expectations. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services from time to time. Your feedback is very valuable to us as we work to be better each and every day. We are looking forward to serve you better in your next visit. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Management on Oct 16, 2020
Thanks for staying with us. We appreciate your feedback! Best regards, -The management-

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A good and cheap location for traveling adult of 4 person in a family room. Simple hotel with cheap rate.
Response from The Management on Oct 16, 2020
Dear guest, thank you so much for the kind review. We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Second hand smoking room
The room are smoking smell from other room all the night- my room become second hand smoking room. The management please makesure the guess not smoking in the room.Please enforce your hotel rules.
Response from The Management on Oct 16, 2020
First of all, we would like to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.However, please to be informed that we will take your advice and suggestion to the management attention. We would be happy if we could see you in near future. Best regards, FOA

2/10 Terrible

Partiban

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Management on Oct 16, 2020
Thanks for staying with us. We appreciate your feedback! Best regards, -The management-

8/10 Good

Ab

Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
隔音超差的，毛巾很黑，床单脏、
Response from The Management on Oct 16, 2020
Dear guest, thank you for taking the time to share your review with us. We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue.We really appreciated your effort to raised this matter. Hope to serve you better in the nearest future. Best regards, FOA

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
berbaloi
ok..selesa
Response from The Management on Oct 16, 2020
Dear guest, thank you for sharing your feedback regarding your stay. We are glad that we were able to accommodate your expectation in your recent visit. Looking forward to see you again in the near future. Best regards, -The management-