Title: Novum House (Guesthouse) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=6157408&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novum House Travelers enjoy continental breakfast and bike rentals at this convenient property near Jagiellonian University, where relaxation and exploration go hand in hand ## Photo gallery for Novum House ![Studio Suite | In-room dining - Novum House (Kraków)](https://images.trvl-media.com/lodging/7000000/6160000/6157500/6157408/7de01218.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Studio Suite - Novum House (Kraków)](https://images.trvl-media.com/lodging/7000000/6160000/6157500/6157408/59fc1b0f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio Suite - Novum House (Kraków)](https://images.trvl-media.com/lodging/7000000/6160000/6157500/6157408/0d9093de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coffee service - Novum House (Kraków)](https://images.trvl-media.com/lodging/7000000/6160000/6157500/6157408/d7a548a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Novum House (Kraków)](https://images.trvl-media.com/lodging/7000000/6160000/6157500/6157408/025e0bd7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novum House offers family-friendly accommodations near Main Market Square. Guests enjoy in-room WiFi, a hair salon, and dry cleaning services. The property provides bike rentals and luggage storage. Multilingual staff are praised for their helpful service. ## Reviews 8.6 Excellent ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - Breakfast available - Laundry - Room service ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=6157408&PinnedHotelID=6157408&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=6157408&PinnedHotelID=6157408&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=6157408&PinnedHotelID=6157408&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=6157408&PinnedHotelID=6157408&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=6157408&PinnedHotelID=6157408&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=6157408&PinnedHotelID=6157408&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=6157408&PinnedHotelID=6157408&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=6157408&PinnedHotelID=6157408&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/7000000/6160000/6157500/6157408/55df03e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Hair dryer - 172 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/7000000/6160000/6157500/6157408/2985aaf6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding Hair dryer Designer toiletries Private bathroom - 237 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Studio Suite ![Studio Suite](https://images.trvl-media.com/lodging/7000000/6160000/6157500/6157408/ff52d900.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator LED TV Hypo-allergenic bedding - 376 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom](https://images.trvl-media.com/lodging/7000000/6160000/6157500/6157408/bcaea090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator LED TV Hypo-allergenic bedding Sofa bed - double - 377 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Suite, 2 Bedrooms ![Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/7000000/6160000/6157500/6157408/88c3573a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator LED TV Hypo-allergenic bedding - 355 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Dining](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113670000/113661500/113661479/8004c560_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Experior Boutique - Destigo Hotels Kraków Old Town - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 41 reviews CA $173 CA $187 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Krakow-Hotels-Hotel-Experior-Boutique-Destigo-Hotels.h113661479.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=56b27a64-eebe-4dc1-be8b-ae83b1d9bf06&top_cur=CAD) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/920000/919400/919307/dc720592.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Blu Hotel, Krakow Kraków City Centre - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 286 reviews CA $87 CA $94 total includes taxes & fees Mar 16 - Mar 17 [](https://www.expedia.ca/Krakow-Hotels-Ibis-Styles-Krakow-Centrum.h69533574.Hotel-Information?chkin=2026-3-16&chkout=2026-3-17&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=56b27a64-eebe-4dc1-be8b-ae83b1d9bf06&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Novum-House.h6157408.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Novum-House.h6157408.Hotel-Information) ## About the area Located in Kraków, Novum House is in the city center. Notable landmarks in the area include Main Market Square and St. Mary's Basilica, and travelers wishing to experience a bit of culture can try Muzeum Kata. Jagiellonian University is another place to visit that comes recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Kraków travel guide](https://www.expedia.ca/Krakow.dx6035306) [View more Guest houses in Kraków](https://www.expedia.ca/Krakow-Guest-Houses.d6035306-aaGuestHouses.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.06072%2C19.93212&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hr6ovO6ZgSv293Pfe50GzMEGp1M=) 24 Straszewskiego St., Kraków, Lesser Poland, 31-113 ### What's nearby - ![The Old College of the Jagellonian university in Poland. This is one of the oldest universities in Eastern Europe.](https://images.trvl-media.com/place/1908/c29cbcc1-62ea-47e7-bc3d-386c71124615.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jagiellonian University 1 min walk \- 0.1 km - ![Main Market Square showing outdoor eating](https://images.trvl-media.com/place/6066483/bbc29ecb-bcdd-4fca-afc3-b58f67630c6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Main Market Square 3 min walk \- 0.3 km - ![Cloth Hall featuring heritage elements, a city and a square or plaza](https://images.trvl-media.com/place/6066487/123d7b03-878b-4100-aaea-2650a404fc30.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cloth Hall 5 min walk \- 0.4 km - ![St. Mary\'s Basilica featuring street scenes, a square or plaza and a statue or sculpture](https://images.trvl-media.com/place/6066485/9fdcf697-53ba-4fcf-99a8-a6d9a02f7121.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Mary's Basilica 6 min walk \- 0.6 km - ![Wawel castle in Krakow, Poland](https://images.trvl-media.com/place/6066493/c2e0f3d5-bc00-4446-943d-bdabfc8d1365.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Wawel Castle 11 min walk \- 0.9 km ### Getting around - Kraków Łobzów Station 6 min drive - Sanktuarium Bożego Miłosierdzia Tram Stop 7 min drive - John Paul II - Balice Airport (KRK) 31 min drive ### Restaurants - Czeczotka 4 min walk - Smakołyki 1 min walk - Stary Port 1 min walk - Kinki Ramen 1 min walk - Tre Sorelle 4 min walk ## About this property ### Novum House Upscale family-friendly guesthouse near Main Market Square Located close to Jagiellonian University and Muzeum Kata, Novum House provides a free grocery shopping service, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - Express check-out, express check-in, and a front-desk safe - Luggage storage, concierge services, and multilingual staff Room features All guestrooms at Novum House feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/8000000/7870000/7865200/7865157/9cd5018b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krakow For You Kraków Old Town - Kitchen - Pet friendly - Free WiFi - Outdoor Space 9.0 Wonderful 281 reviews CA $128 CA $138 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=7865157&PinnedHotelID=7865157&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4040000/4032500/4032438/1d08a65a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### P&J Apartments Kraków Old Town - Pet friendly - Free WiFi - Restaurant - Laundry 8.2 Very good 600 reviews CA $69 CA $75 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=4032438&PinnedHotelID=4032438&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/26000000/25090000/25086500/25086404/f0023bda.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Browar Lubicz Residence - 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Exclusive Apartments Kraków Old Town - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 221 reviews CA $87 CA $121 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=17606820&PinnedHotelID=17606820&HadPinnedHotel=true®ionId=-1&adults=2) ![Split level apartment | Living room](https://images.trvl-media.com/lodging/13000000/12390000/12389500/12389470/66f81d01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zamkowa 15 Apartments Debniki - Kitchen - Washer - Dryer - Pet friendly 9.4 Exceptional 186 reviews CA $73 CA $79 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=12389470&PinnedHotelID=12389470&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/33000000/32880000/32874000/32873905/fa4259c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Suites Cracow Kraków City Centre - Free WiFi - Parking available - Bar - Babysitting 8.6 Excellent 115 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=32873905&PinnedHotelID=32873905&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=6157408&PinnedHotelID=6157408&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6157408,7865157,4032438,25086404,982619) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour offsite parking (PLN 60 per day) - Street parking available - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Casino shuttle (surcharge) - Shopping center shuttle (surcharge) - Theme park shuttle (surcharge) ### Food and drink - Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: PLN 39 per person - Coffee and tea in common areas ### Things to do - Bicycle rentals ### Family friendly - Laundry facilities ### Conveniences - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Spa - In-room massages ### Accessibility - No elevator ### More - 1 building - 2 floors - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LED TV ### Food and drink - Limited room service - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 AM Early check-in subject to availability Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability Late check-out fee: PLN 80 Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation There is no front desk at this property Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from December 10 2025 to January 2 2027 (completion date subject to change). The following areas are affected: - Exterior - Hallway During renovations, the guesthouse will make every effort to minimize noise and disturbance. ### Access methods Private entrance ### Pets Pets allowed for an extra charge of PLN 60 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately PLN 39 per person - Airport shuttle fee: PLN 90 per vehicle (one way) - Nearby parking fee: PLN 60 per day(1969 ft away; open 24 hours) - Pet fee: PLN 60 per pet, per night - Service animals are exempt from fees - Late check-out fee: PLN 80 (subject to availability) - Housekeeping is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Novum House Novum House Krakow Novum Krakow Novum House Guesthouse Krakow Novum House Guesthouse Novum House Kraków Novum House Guesthouse Novum House Guesthouse Kraków ## Frequently asked questions ### Is Novum House pet-friendly? ### What time is check-in at Novum House? ### What time is check-out at Novum House? ### Does Novum House provide a shuttle to the airport? ### Where is Novum House located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novum House Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 121 8 - Good 111 6 - Okay 25 4 - Poor 8 2 - Terrible 6 ## Reviews ### 8/10 Good #### Vernon Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location. Clean, quiet, warm. Lovely neighborhood, except for major road work going on in front. There was some confusion in getting the door code, until we were standing at the door. No receptionist. ![](https://a.travel-assets.com/ugc/hotel-reviews/b5ce7e97-4df5-4351-81c8-b9cc66476d10-1767251456669.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vernon Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Jukka Tapio Apr 10, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Good place for those interested in history Very nice location near the University and Wawel. ##### Jukka Tapio Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Martyna Sep 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the property, very clean tidy and spacious. Also a prime location of krakow. ##### Martyna Stayed 2 nights in Sep 2023 ### 8/10 Good #### Teona Sep 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location, next to the old town. There are lots of restaurants, cafes, shops, pharmacies, etc. in the area as well as multiple tram and bus stops nearby. The place was clean and comfortable. There is no reception, so be prepared to have to call for the check-in/out instructions. ##### Teona Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Diego Mar 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in Cracow Lovely apartment with 2 bedrooms. There is no table in the kitchen area but we did not really need one - each room has a desk. The tram passes by and you can hear it from the flat but that did not bother me at all. Super close to the city centre - loved the self-check in instructions. ##### Diego Stayed 4 nights in Feb 2025 ### 8/10 Good #### Jo Dec 21, 2024 Good option for a quick visit to the old town in Cracow. Too bad there isn’t any help with luggage or elevator as it’s pretty daunting to carry everything up several flights of stairs. ##### Jo Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Lloyd Sep 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would highly recommend. After arriving early in the morning they very kindly let me check in 3 hours prior to standard check in which was very much appreciated. Thanks ##### Lloyd Stayed 2 nights in Sep 2024 ### 8/10 Good #### Július Dec 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We were missing new coffee beans or capsule. There was only old coffee. But in general property was clean and nice ##### Július Stayed 1 night in Dec 2024 ### 8/10 Good #### Sarah Dec 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Generally great A beautifully clean apartment and very comfortable. We could have done with a couple of extra pillows but didn’t see anyone to ask. Had everything we needed. However, the door to the bathroom didn’t open as far as it should as it stuck on the floor. The WiFi was only good in the morning and the socket beside the bed didn’t work! A great location, only a short walk to the Old Town. ##### Sarah Stayed 3 nights in Dec 2024 ### 8/10 Good #### Iva Jul 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice, clean apartment, perfect location for sightseeing, but needs few upgrades - door seems like anybody could kick them open - I was with my family, but if I traveled alone I’d be scared to fall asleep at night as it was more like hostel set up (multiple rooms within one flat with no staff member in the reception) and you never know who are your neighbors. There were security cameras however. Could use a new floor and chairs, maybe some shelves in the kitchen. Bathroom was new, well lit, and comfy. Parking was ok - parking apps for Krakow made it more convenient. We had an University view which we loved, but if you like your windows open at night it gets noisy due to trams and passing cars. Quiet with closed windows however as they are good quality. Definitely would stay again. ##### Iva Stayed 2 nights in Jul 2025 ### 8/10 Good #### Verified traveller Jul 18, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice two room apartment Good location, tram station just round the corner. Was a nice two room apartment with kitchen area. Few issues getting into building as was self-check-in and hotels.com caused issues with the lack of information on when to expect details. Only other issue was TV in bedroom was internet only and the WiFi didn’t reach that room a lot of the time. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Sophie Dec 5, 2024 Liked: Staff & service #### Disappointing Our stay was very disappointing. It is very confusing getting into the building when you first arrive to check in. The hallway / stairs on the way up to the 3rd floor in which the apartments are on smells awful. We’ve had every day minus 1 where our door wouldn’t lock ( it was on an automated system not a normal door key) . This was worrying as we were out most of the days on planned trips. We had to call up the reception number every day to get them to fix it for us through an app on their phone. There were quite a few signs of wear in the apartment , however it was very modern and generally clean. The balcony is a nice touch however it is shared with 2 more apartments which you can walk across which is a little bit scary at night. All in all we enjoyed our stay in krakow because we love the city and it was close to the main square . However we will not be returning to these apartments. There are much nicer apartments close by and even next door which we have stayed in before. ##### Sophie Stayed 5 nights in Nov 2024 ### 8/10 Good #### Verified traveller Oct 21, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Nice, once you can check in... I arrived 5 minutes after the staffed check-in time of 5pm, but I don't think it'd matter, I didn't see anyone at their reception my entire stay. If you're unlucky enough to miss reception, like I was, you'll need to call to a local Krakow number to get instructions over the phone. I'm not sure how this would work if you don't speak either Polish or English. The street it is on has a fair bit of noise, their phone lines are terrible, and it is incredibly difficult to hear/understand their directions. All of the instructions given could have been provided via email ahead of arrival and reduced the stress of check-in by an order of magnitude. I would hate to attempt check in late in the evening. I saw another review complains about the floor boards and thought they might be exaggerating... Nope. Not only do you hear your every step but anyone in a nearby rooms, too. All of that said; it's a very convenient location, well priced, with nice facilities in the room (desk, air-conditioning, clothes racks, etc). There's near by cheap places to eat breakfast as well as all your usual tourist attractions. ##### Verified traveller Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Chabel Jun 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Really lovely room with everything that you need and the staff pay attention to detail tomake your stay even better! Will be staying again! ##### Chabel Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Kasia Aug 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Safe and clean ##### Kasia Stayed 2 nights in Jul 2023 ### 4/10 Poor #### Grace Feb 1, 2026 Liked: Cleanliness, property conditions & facilities The check in process was so impossible. I had messaged this property both through email and Expedia a week in advance and they never replied. To check in you have to call an AI that kept hanging up on me and calling me “sir madam”. It took hours to try to get check in figured out. The ways they wanted me to pay also felt suspicious and I had to check with Expedia customer support to make sure I wasn’t getting scammed. Room itself was great so it’s a bummer that check in was such a big headache that no room is worth. ##### Grace Stayed 2 nights in Jan 2026 ### 2/10 Terrible #### Alicia Dec 23, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible room. When we arrived, the room hadn’t been made. There was pee on the floor, I flushed toilet, dirty food and cutlery left behind, rubbish on the floor. It was very difficult to contact anyone, as the contact number was AI automated phone line. Finally, a lady came to clean at 8pm on the day, and did a very poor job. Took dirty towels and didn’t replace them, didn’t wash up properly (mugs had still stains), no toilet paper. The bed wasn’t made, the pee stains left, and we had to clean. There’s no soap to clean up, coffee machine and no coffee. Honestly, this place ruined our holiday. DO NOT book. Expedia didn’t really help! They do a part refund and left us to it. Will not book with Expedia again. ![](https://a.travel-assets.com/ugc/hotel-reviews/b4dea7dd-f57f-4ba9-a782-98b1f41b92b3-1766488388363.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e077f290-165d-4dcd-96c2-1b192a9d3d64-1766488388219.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/caecea71-5db5-4823-b761-11212ca8e5b7-1766488388417.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3bc599eb-8452-4159-a200-8ce7e78efcc8-1766488388551.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alicia Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Ralph Jul 27, 2025 Disliked: Cleanliness, amenities Room is very small compared to pictures. Bed mattress was very thin and uncomfortable. Bathroom had long black hair all over walls and inside shower. Street parking is impossible to find and directions to paid parking are unclear. ##### Ralph Stayed 1 night in Jul 2025 ### 6/10 Okay #### Thomas Jason Dec 23, 2024 #### Not bad but not great Great location but what let it down was the paper thin walls between wall which doesn’t help when you have a disrespectful guest staying next to you who watches the TV at high volume until 01:00am. Another deal breaker was the tram noise/vibrations until around midnight ##### Thomas Jason Stayed 1 night in Dec 2024 ### 6/10 Okay #### Bradley Jun 10, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Nice room in good location with modern bathroom. However, we had no aircon remote control and therefore no aircon. There is no fridge in the room. And they claim to have “24/7 front desk support” but this is all AI. Everything has to be done by calling the hotel number and dealing with AI. Checking in? AI Problem? AI There is a desk only for show in the lobby as you would need to be 10cm thin to sit in the chair and no one is ever there. ##### Bradley Stayed 3 nights in May 2025 ### 6/10 Okay #### Amy Jul 14, 2025 This property was not as advertised. It is not on the second floor, even by Polish counting. It is up a full 5 flights of stairs. Before the visit communication was bad. There is no staff regularly on site. The air conditioning was one small unit in the bedroom (we had two rooms), and it emitted a very loud, high pitched noise the entire time it was on. The outside of the building is completely run down and it’s hard to find the front door—there’s no sign. Overall, not great. ##### Amy Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Chloe May 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything was lovely and clean, the shower pressure is amazing, it is conveniently located so close to Old Town with transport close by and we even had a balcony. You didn’t really see any staff but it was all safe. My only negatives would be 1\. So many stairs, 2\. The pillows are short instead of long but I don’t know if this is a polish thing, 3\. If you are a light sleeper you can hear the trams going by outside throughout the night. My suggestion would be to get a table and chairs for the balcony but honestly it was a great stay and would definitely stay again! ##### Chloe Stayed 2 nights in Apr 2023 ### 4/10 Poor #### Elsy, Jacksonville Jul 4, 2022 Liked: Cleanliness Disliked: Staff & service, amenities If you are looking for hotel like accommodations, this is not the place for you. This was more like a flat/apartment. We did not see the reception personnel once. We tried calling using the phone they had in the “lobby” and it would not connect. We did not have any coffee pods for day 2 and fortunately we saw a housekeeper and were able to get some. The pillows were horrible. It had no elevator, which we knew would be the case, but it was a challenge getting our luggage up since we had to go up five flights of stairs. They mentioned there was a continental breakfast but we could not find it. Overall, we were disappointed and expected much more. Now, as far as location goes, this place was great. Very close to everything. We walked nearly everywhere. ##### Elsy Stayed 3 nights in Jun 2022 ### 8/10 Good #### Jonella Mirjam Antonia May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bra läge Ett fantastiskt lägenhetshotell med lugn och skön atmosfär i närheten av gamla stan. Trivsam lägenhet med en bäddsoffa och en dubbelsäng. Väl utrustad för egen matlagning och frukost. Lämpar sig kanske mest väl för par eller familj med barn. Toadörr som knappt gick att stänga samt ganska smala sängar för två kompisar. Har du problem att gå i trappor är inte det här boendet för dig då det ligger 5 trappor upp. Fick betala 50 PLN för sminkrester på handduk (aldrig varit med om tidigare). Har pratat med hotellet om upplevelsen och vi har lite olika syn på huruvida det är skäligt eller inte. Jag kan tycka det är småaktigt. Över lag nöjda med lägenhetshotellet. ##### Jonella Mirjam Antonia Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Maurizio Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities bellissimo appartamento vicinissimo alla piazza del mercato di Cracovia. Riscaldamento e bagno eccellenti così come la pulizia della stanza. Da mettere in conto le scale da fare per raggiungere l'appartamento, non c'è ascensore visto che si tratta di un'antico palazzo ristrutturato. Qualità della stanza e posizione ripagano delle scale da fare, consigliatissimo! ##### Maurizio Stayed 2 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Hotels near Piata Unirii](https://www.expedia.ca/Piata-Unirii-Hotels.0-l6057283-0.Travel-Guide-Filter-Hotels) > > [Hotels near Agadir Marina](https://www.expedia.ca/Agadir-Marina-Hotels.0-l6153196-0.Travel-Guide-Filter-Hotels) > > [Cracovia Hotel](https://www.expedia.ca/Krakow-Hotels-Cracovia-Hotel.h90878077.Hotel-Information) > > [Vistula Boutique Exclusive Apartments](https://www.expedia.ca/Krakow-Hotels-Vistula-Boutique-Exclusive-Apartments.h23523673.Hotel-Information) > > [ParkHotel Lyson](https://www.expedia.ca/Andrychow-Hotels-ParkHotel-Lyson.h105249157.Hotel-Information) > > [FriendHouse Apartments Szewska 7](https://www.expedia.ca/Krakow-Hotels-FriendHouse-Apartments-Szewska-7.h42077742.Hotel-Information) > > [CONRAD Comfort Hotel\*\*\*\*](https://www.expedia.ca/Krakow-Hotels-Conrad-Comfort.h83823864.Hotel-Information) > > [Hotels in Mainhardt](https://www.expedia.ca/Mainhardt-Hotels.d6145184.Travel-Guide-Hotels) > > [Aparthotels Hayward](https://www.expedia.ca/Hayward-Apart-Hotels.d7766-aaApartHotels.Travel-Guide-Accommodation) > > [Hotel Helin Aeroport](https://www.expedia.ca/Craiova-Hotels-Hotel-Helin-Aeroport.h4344152.Hotel-Information) > > [Betmanowska Main Square Residence Adults Only ](https://www.expedia.ca/Krakow-Hotels-Hotel-Betmanowska-Main-Square-Residence.h10639967.Hotel-Information) > > [Resorts Kurima Island](https://www.expedia.ca/Kurima-Island-Resort-Hotels.d6293458-aaResortHotels.Travel-Guide-Accommodation) > > [Hotel Santi](https://www.expedia.ca/Krakow-Hotels-Hotel-Santi.h6466715.Hotel-Information) > > [B&B Verdi](https://www.expedia.ca/Bruges-Hotels-BB-Verdi.h8203596.Hotel-Information) ### Flights > [Flights from eloy alfaro intl airport](https://www.expedia.ca/lp/airports/mec/flights-from-eloy-alfaro-intl-airport) > > [Flights from Brisbane (BNE) to Hounslow (LHR)](https://www.expedia.ca/lp/flights/bne/lhr/brisbane-to-london) > > [Flights from Richmond (YVR) to Tababela (UIO)](https://www.expedia.ca/lp/flights/yvr/uio/vancouver-to-quito) > > [Flights from Calgary (YYC) to San Diego (SAN)](https://www.expedia.ca/lp/flights/yyc/san/calgary-to-san-diego) > > [Flights from Callao (LIM) to Arequipa (AQP)](https://www.expedia.ca/lp/flights/lim/aqp/lima-to-arequipa) > > [Flights from fort mcmurray airport](https://www.expedia.ca/lp/airports/ymm/flights-from-fort-mcmurray-airport) > > [Flights from Ottawa (YOW) to Dubai (DXB)](https://www.expedia.ca/lp/flights/yow/dxb/ottawa-to-dubai) ### Packages > [Coignieres Vacations](https://www.expedia.ca/Coignieres.d6053245.Destination-Travel-Guides) > > [Perce Rock](https://www.expedia.ca/Perce-Rock-Quebec.d6125684.Vacation-Attraction) ### General > [Visit Streatham](https://www.expedia.ca/London-Streatham.dx6144906)