Title: New Port Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=1908&destination=Krak%C3%B3w%2C+Lesser+Poland+Voivodeship%2C+Poland&selected=69712724&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # New Port Hotel Guests start their mornings with freshly brewed coffee before taking a leisurely walk to Wawel Castle, while enjoying upscale amenities and helpful staff assistance ## Photo gallery for New Port Hotel ![Premium Room | View from room - New Port Hotel (Kraków)](https://images.trvl-media.com/lodging/70000000/69720000/69712800/69712724/01cc4cbb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - New Port Hotel (Kraków)](https://images.trvl-media.com/lodging/70000000/69720000/69712800/69712724/6fc2b7d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![43-inch flat-screen TV with digital channels, TV - New Port Hotel (Kraków)](https://images.trvl-media.com/lodging/70000000/69720000/69712800/69712724/f79a2859.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room - New Port Hotel (Kraków)](https://images.trvl-media.com/lodging/70000000/69720000/69712800/69712724/f8b25afe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room | Living area - New Port Hotel (Kraków)](https://images.trvl-media.com/lodging/70000000/69720000/69712800/69712724/6e744045.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies New Port Hotel sits in the heart of Kraków City Centre, offering travelers a warm welcome with modern comforts. Visitors can unwind at the charming bar, sample local flavors in the restaurant, or relax with coffee and tea in the inviting lobby area. ## Reviews 9.6 Exceptional ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Breakfast available - Parking available - Bar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=69712724&PinnedHotelID=69712724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=69712724&PinnedHotelID=69712724&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=69712724&PinnedHotelID=69712724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=69712724&PinnedHotelID=69712724&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=69712724&PinnedHotelID=69712724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=69712724&PinnedHotelID=69712724&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=69712724&PinnedHotelID=69712724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=69712724&PinnedHotelID=69712724&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Room ![Standard Room | View from room](https://images.trvl-media.com/lodging/70000000/69720000/69712800/69712724/5c91df2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.4 Exceptional 3 reviews - River view - 258 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room ![Premium Room | Living area](https://images.trvl-media.com/lodging/70000000/69720000/69712800/69712724/36f74d2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 9.6 Exceptional 7 reviews - River view - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Bed ### View all photos for Superior Room ![Superior Room | View from room](https://images.trvl-media.com/lodging/70000000/69720000/69712800/69712724/1597d387.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 2 reviews - River view - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/10000000/9030000/9027400/9027396/f1ccc3c6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Krakow Airport Balice - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,004 reviews CA $173 CA $186 total includes taxes & fees Apr 28 - 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Pool - Spa - Pet friendly - Free WiFi 9.8 Exceptional 529 reviews CA $389 CA $420 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Krakow-Hotels-H15-Palace-Hotel.h52545974.Hotel-Information?chkin=2026-4-7&chkout=2026-4-8&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=04a673b4-79b1-436e-b4f9-0c6fa5c5e107&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/1000000/550000/541900/541802/8c52f234.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel H15 Francuski Old Town - Destigo Hotels Kraków Old Town - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 435 reviews CA $290 CA $313 total includes taxes & fees Apr 13 - Apr 14 [](https://www.expedia.ca/Krakow-Hotels-Hotel-H15-Francuski-Old-Town-Destigo-Hotels.h541802.Hotel-Information?chkin=2026-4-13&chkout=2026-4-14&rm1=a2®ionId=6035306&destination=Kraków (and vicinity)&destType=MARKET&latLong=50.06057,19.93763&searchId=04a673b4-79b1-436e-b4f9-0c6fa5c5e107&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-New-Port-Hotel.h69712724.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-New-Port-Hotel.h69712724.Hotel-Information) ## About the area Located on a river, New Port Hotel is in Debniki neighborhood and is connected to a shopping center. Wawel Castle and Oskar Schindler Factory are cultural highlights, and travelers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Wisla Stadium. Take an opportunity to explore the area for water adventures such as fishing. [Visit our Kraków travel guide](https://www.expedia.ca/Krakow.dx6035306) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.04658%2C19.93575&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V5fLpRzaoMCin1Gm2XeNCUvpmIU=) 4 Bulwar Wolynski, Kraków, 30-002 ### What's nearby - ![ICE Krakow Congress Centre](https://images.trvl-media.com/place/553248621561074014/e84c1b07-5b43-47c7-8261-fcd92fad1b6e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) ICE Krakow Congress Centre 6 min walk \- 0.6 km - ![General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.](https://images.trvl-media.com/place/6156358/8b38efaa-a496-443f-8cb1-0ea13025117a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Road 12 min walk \- 1.1 km - ![Wawel castle in Krakow, Poland](https://images.trvl-media.com/place/6066493/c2e0f3d5-bc00-4446-943d-bdabfc8d1365.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Wawel Castle 12 min walk \- 1.1 km - ![Planty Park](https://images.trvl-media.com/place/6066533/7f7e6b57-5993-47dc-b114-1936df6dae52.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Planty Park 12 min walk \- 1.1 km - ![Main Market Square](https://images.trvl-media.com/place/6066483/bbc29ecb-bcdd-4fca-afc3-b58f67630c6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Main Market Square 4 min drive \- 2.4 km ### Getting around - Kraków Plaszów Station 12 min drive - Sanktuarium Bożego Miłosierdzia Tram Stop 12 min drive - John Paul II - Balice Airport (KRK) 21 min drive ### Restaurants - Fala 3 min walk - T.E.A. TIME Brewpub 8 min walk - Hala Forum 2 min walk - Ćiepło 10 min walk - Panorama Forum 5 min walk ## About this property ### New Port Hotel Upscale hotel near Wawel Castle Consider a stay at New Port Hotel and take advantage of a terrace, a coffee shop/cafe, and a bar. Free in-room WiFi, with speed of 25+ Mbps, and a restaurant are available to all guests. Other perks include: - Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge) - A porter/bellhop, tour/ticket assistance, and luggage storage - A front-desk safe, multilingual staff, and a TV in the lobby Room features All guestrooms at New Port Hotel feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Other conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Rainfall showers, designer toiletries, and hair dryers - 43-inch flat-screen TVs with premium channels - Wardrobes/closets, separate sitting areas, and cribs/infant beds ## Similar properties ![Exterior detail](https://images.trvl-media.com/lodging/24000000/23310000/23302600/23302515/3a7f2935.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PURO Kraków Kazimierz Kraków City Centre - Spa - Pet friendly - Free WiFi - Restaurant 9.8 Exceptional 1,007 reviews CA $140 CA $151 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=23302515&PinnedHotelID=23302515&HadPinnedHotel=true®ionId=-1&adults=2) ![Triple Room](https://images.trvl-media.com/lodging/7000000/6310000/6308300/6308208/58a1dad3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Metropolitan Boutique Hotel Kraków City Centre - Free WiFi - Restaurant - Air conditioning - 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Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=103993241&PinnedHotelID=103993241&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/83000000/82490000/82487400/82487358/7a7d6c9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plantonia Zwierzyniec - Kitchen - Pet friendly - Free WiFi - Air conditioning 9.8 Exceptional 71 reviews CA $106 CA $115 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=82487358&PinnedHotelID=82487358&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room](https://images.trvl-media.com/lodging/70000000/69680000/69675700/69675699/eec748ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 1891 Garni Hotel Kraków City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 651 reviews CA $115 CA $125 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=69675699&PinnedHotelID=69675699&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=69712724&PinnedHotelID=69712724&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=69712724,23302515,6308208,67292355,111778746) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Uncovered self parking on site (PLN 70 per day) - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PLN 79 for adults and PLN 59 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Things to do - TV in common areas ### Family friendly - Crib (surcharge) ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - On a river - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 steps to reach entrance - Accessible airport shuttle - No elevator ### More - Built in 2021 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Crib (surcharge) ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch flat-screen TV with premium digital channels ### Food and drink - Champagne service - Electric kettle - Free bottled water - Minibar - Restaurant dining guides - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for PLN 100 per day Cribs (infant beds) are available for PLN 60.0 per stay ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately PLN 79 for adults and PLN 59 for children - Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 4) - Uncovered self parking fee: PLN 70 per day - Crib (infant bed) fee: PLN 60.0 per stay - Rollaway bed fee: PLN 100 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators ### Property is also known as New Port Hotel Hotel New Port Hotel Kraków New Port Hotel Hotel Kraków ## Frequently asked questions ### Is New Port Hotel pet-friendly? ### How much does it cost to stay at New Port Hotel? ### How much is parking? ### What time is check-in at New Port Hotel? ### What time is check-out at New Port Hotel? ### Does New Port Hotel provide a shuttle to the airport? ### Where is New Port Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## New Port Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.4 Amenities ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 63 8 - Good 14 6 - Okay 5 4 - Poor 0 2 - Terrible 0 ## Reviews Verified ### 10/10 Excellent #### Craig Mar 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very good,breakfast freshly cooked tasty. 10 minutes walk to local shops. Food drink and entertainment in the forum next to the hotel very good. ![](https://a.travel-assets.com/ugc/hotel-reviews/9e5681ce-eb69-4cb6-97c2-e531c6666f9d-1772466629184.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Craig Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Amber Jul 10, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Peaceful stay We found this hotel through TikTok and we are glad we did. The hotel was peaceful, staff were very kind and overall just a fabulous stay. ##### Amber Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Artur May 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing hotel! Even better view! Best hotel weve stayed at in Kraków ##### Artur Stayed 2 nights in May 2025 Verified ### 8/10 Good #### Syed Sep 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I enjoyed the clean room and helpful staff. Only thing was lugging the luggage down those particular steps was kind of annoying and the height of the loft ceiling for the bedroom was quite small (and I'm short myself). ##### Syed Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Michael Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very unique apartments floating upon the river, complete with balcony. Wonderful bed. Not to far to the main old town square. ![](https://a.travel-assets.com/ugc/hotel-reviews/8a4b3866-9a80-49ff-a139-2233318e5b5a-1757424772572.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8fe2790-e1fa-4795-90aa-d4334d200927-1757424772538.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aef07dc9-dfb3-4fa0-a0f7-0dd93185c39f-1757424772350.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0f9feb4f-6125-48a2-81d2-5c8bd5671efa-1757424772698.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Joe May 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Riverboat Rooms 👌 Great Hotel, amazing setting. Literally on the river. It was that pleasant i spent the one afternoon just chilling in my room watching the boats cruising past the window ##### Joe Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Brian James Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great being on the river staff very helpful especially Kasper nothing to much trouble but property would nt be suitable for anybody with a disability ##### Brian James Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Ali Nov 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very service mided staff, clean and amazing view. Recommend it strongly ##### Ali Stayed 4 nights in Nov 2023 Verified ### 10/10 Excellent #### Olga Mar 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you are looking for something different, it's a perfect place. The hotel actually floats on the river, and you can (very rarely) feel the waves rocking it a tiny bit. The ceiling upstairs is quite low, but it's obvious from the pictures. It's within 20-30 min walk from the town centre and 5 min walk from the congress centre - perfect if you are in Krakow for a congress. ##### Olga Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Oscar May 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Brilliant location, room and staff ##### Oscar Stayed 4 nights in May 2023 Verified ### 10/10 Excellent #### Anderson Sep 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities unique place - top notch - i would stay there again ##### Anderson Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Erik Nov 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Must visit! One of the most remarkable hotels I have ever stayed in ![](https://a.travel-assets.com/ugc/hotel-reviews/F10CE1D3EAC9FACF025ECF54FAAF3FF181D2514C1700135675803.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Erik Stayed 1 night in Nov 2023 Verified ### 10/10 Excellent #### Mark Dec 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Hotel Great stay. Very nice hotel on the river that sways a small amount with the current and wind, which is interesting and different. Staff very helpful and friendly when asking about tours and surronding areas. ##### Mark Stayed 6 nights in Dec 2022 Verified ### 10/10 Excellent #### Tommaso Mar 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### a floating hotel i did not realize it is a floating hotel when booking. It is a fantastic experience! ##### Tommaso Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Michael Jun 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Just perfect! Modern and easy with great, straightforward facilities made simple in a unique and beautiful location with really professional, friendly helpful and down to earth staff Stay here! ##### Michael Stayed 4 nights in Jun 2023 Verified ### 8/10 Good #### Stefan Jul 16, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Riverside Perfect location at the river, nice to watch the tour boats passing by. ##### Stefan Stayed 3 nights in Jul 2022 Verified ### 10/10 Excellent #### Rachel Feb 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities New Port Hotel was an amazing stay. So unique with beautiful views across the river, and a lovely atmosphere in the room. The staff were very friendly and responsive to messages. It is a bit of a walk to the sites of Krakow, but very manageable and worth it. ##### Rachel Verified ### 10/10 Excellent #### Siti Aminah Dec 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My girls love the swans and ducks that will come by the room in the morning. The hotel provided free food for us to feed them. ##### Siti Aminah Verified ### 6/10 Okay #### Gilberto Apr 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities Incredibly hard access to property. ##### Gilberto Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### Annie Apr 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful view from our room! We really enjoyed our stay at New Port Hotel. The staff was really friendly and gave us a late check out to prep for a wedding in the afternoon. The view is amazing. The front desk has coffee and food for the ducks which was a nice touch. The ceiling height upstairs may be an issue for anyone tall but it was fine for us. We were only upstairs to sleep. We would stay here again when back in Krakow. ##### Annie Stayed 2 nights in Apr 2023 Verified ### 6/10 Okay #### Mark Lewis Apr 26, 2023 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities It was nice being on the river but no access for taxis. Staff not very knowledgeable. A little too far from the centre. The website describes a bar and breakfast buffet but this is not on site, it is up several flights of not well maintained concrete steps, in a separate hotel. ##### Mark Lewis Stayed 5 nights in Apr 2023 Verified ### 6/10 Okay #### Caroline Apr 16, 2023 Liked: Staff & service Disliked: Room comfort #### Individual but not particularly comfortable The positives - quirky, friendly reception, plentiful teabags and milk, river location (with ducks and swans on attendance) - 20-25 mins walk max from anywhere you may want to go - market, old Jewish quarter etc also, Hala Forum where you have breakfast is the best deal in Krakow - we wouldn’t have found it if we had been more central and it provided a variety of cuisines which were the freshest and best value we had anywhere. So downsides - the rooms. Tiny with small ensuite and little sofa downstairs then flimsy stairs to a mezzanine which was just big enough to accommodate standard double and one tiny bedside shelf, the worst thing being not big enough to stand upright and I’m only 5’5” - and sooo hot, even with fan. Room cleaning was random - sometimes towels, sometimes not but it didn’t look as if anything else was done outside if wiping glass in shower. ##### Caroline Stayed 4 nights in Apr 2023 Verified ### 8/10 Good #### Adam Jul 25, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Great idea but staff is not so great Amazing location. We were looking forward to wake up peacefully with the river views, and no rush since the breakfast was served until 1pm. Sadly that didn't happen. After first night we got woken up by consistent knocking at 9:45\. I woke up walked down only to be asked if I need houskeeping. Like seriously empty rooms are being cleaned at 12:00 why do you wake your guests upat 9:45? Next day even worse at 8:30 we got woken up by a lady handing me over 6 bottles of water. I don't know if the lady did it to get tips, but all she got is not returning customers. I mean if I need something I would call and ask for it. I rather sleep thou. When we were checking out I was about to raise this with a lady at reception but she didn't even ask how was our stay and started looking after other clients who drank the whole minibar. Other clients got 15 percent of on direct booking, we were not even asked if all was okay. Our advice would be, use that do not disturb sign if you want to have a peaceful stay and you will love it. ##### Adam Stayed 2 nights in Jul 2023 Verified ### 10/10 Excellent #### Anni Nov 25, 2025 Liked: Cleanliness, staff & service, amenities Virkelig flotte værelser, utrolig lækker beliggenhed og meget venligt personale ##### Anni Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Katharina Oct 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Immer wieder gerne ##### Katharina Stayed 3 nights in Oct 2025