Deluxe Double Room

Reviews of Hotel Wielopole

3 out of 5
Hotel Wielopole
ul. Wielopole 3, Kraków

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 684 reviews" "
Rating 8 - Good. 226 out of 684 reviews" "
Rating 6 - Okay. 23 out of 684 reviews" "
Rating 4 - Poor. 2 out of 684 reviews" "
Rating 2 - Terrible. 4 out of 684 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tamar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great small hotel. Very nice staff
Stayed 1 night in Apr 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Mar 2024
Response from Rafał Nowak & Wielopole Hotel Team on Apr 2, 2024
Dear Christopher,Your glowing 5-star review has truly made our day! We're delighted to know that your experience at Wielopole Hotel met and exceeded your expectations.Thank you for your kind words and for choosing to stay with us. We look forward to providing you with another exceptional experience on your next visit.Warmest regardsWielopole Hotel Team

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best stays I’ve ever had! First of all thanks to an amazing staff who help out with all the requests. Girls at the front desk are just amazing ! Rooms are clean and cosy, breakfast was great! Definitely staying here again when in Krakow!
Stayed 1 night in Feb 2024
Response from Hotel Wielopole Team on Feb 18, 2024
Dear Iryna,Thank you so much for taking the time to share your wonderful feedback about your recent stay at our hotel in Krakow! We are thrilled to hear that you had an enjoyable stay, and your kind words truly warm our hearts.It's fantastic to know that our staff'sefforts made a positive impact on your experience. We will be sure to pass on your compliments!We are delighted that you found your room to be clean and cozy, and that you enjoyed the breakfast we offer. Your satisfaction is our top priority, and we are overjoyed that we could contribute to making your stay memorable.We look forward to welcoming you back to our hotel on your next visit to Krakow. If there's anything specific you would like for your next stay, please feel free to let us know in advance, and we'll do our best to accommodate your preferences.Thank you once again for choosing to stay with us, and we can't wait to have the opportunity to host you again.Warm regards,Hotel Wielopole Team

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our 3 night stay, everything was exactly as we had hoped & the staff were great!
Stayed 3 nights in Feb 2024
Response from Karolina Pacana & Hotel Wielopole Team on Feb 10, 2024
Dear Claire,thank you so much for this excellent rating! We are very happy that you enjoyed your stay with us, it's fantastic to know that we met your expectations! We hope to welcome you back in our hotel soon!Warmest regards

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: Very friendly and helpful reception staff (all female) They really are the strongest aspect of this hotel and should be recognised. Reasonably-sized clean room, with a comfortable bed. Air-condition for cooling air available. Good-sized balcony. Tap water jug replenished daily a nice touch. Complimentary tea and coffee/kettle. Breakfast room serves as a restaurant for lunch/dinner serving good food at reasonable prices. Location is a short 5 minute walk into the old town. Negatives: Breakfast is not included in the price of some of the rooms (in comparison, I stayed at an equivalent 3* hotel in the centre similarly priced that included breakfast in the room rate). A bit tight with room amenities. I had to request more from reception staff. I stayed in two 3* hotels in the area and this was the winner. I would stay here again and recommend it.
Stayed 3 nights in Jan 2024
Response from Paulina & Hotel Wielopole Team on Jan 29, 2024
Dear Edwin,Thank you for sharing your detailed review of your recent stay with us. We're delighted that our friendly reception staff and the comfort of your room, including the pleasant balcony and complimentary amenities, contributed positively to your experience.We appreciate your valuable feedback regarding breakfast inclusion and room amenities. Your insights are crucial as we continually strive to enhance our offerings for our guests.Once again, thank you for your valuable feedback, and we appreciate your trust in us. We look forward to the opportunity to welcome you back, and we will strive to make your future stays even more memorable.

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Wielopole Team on Jan 7, 2024
Dear Amber,Thank you very much for the perfect score, we appreciate it!Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option in Krakow
The staff at Hotel Wielopole make this hotel stand out. The location is good, just outside the ring of the Old Town, with the park nearby and you get to the town square in ten minutes' walk. It's not a luxury hotel, but it's quite personable and very professional.
Stayed 2 nights in Dec 2023
Response from Hotel Wielopole Team on Dec 17, 2023
Dear Guest,Thank you for taking the time to share your wonderful experience at Hotel Wielopole. We are delighted to hear that our staff made a lasting impression on your stay.We're thrilled that you found our location convenient, too.While we may not be a luxury hotel, we take pride in our commitment to providing a genuine and memorable experience for our guests. Your feedback serves as encouragement to our team, and we sincerely appreciate your kind words.We look forward to the pleasure of hosting you again on your next visit to Krakow. If there's anything specific you'd like during your next stay, feel free to let us know. Safe travels, and we can't wait to welcome you back to Hotel Wielopole.Warm regards,Hotel Wielopole Team

10/10 Excellent

Jane

Stayed 1 night in Nov 2023
Response from Paulina & Hotel Wielopole Team on Dec 8, 2023
Dear Jane,Thank you so much for your perfect 10/10 rating! We're absolutely delighted that you had such a great experience at our hotelWe're thrilled to hear that we met your expectations, and it would be our pleasure to welcome you back for another wonderful stay. Whenever your travels bring you our way again, please don't hesitate to reach out. We look forward to hosting you once more!Warm regards

8/10 Good

valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Good, if somewhat basic, hotel, especially for the price that I paid. A single room is clean and has decent amount of space. Fridge and safe in the room. However, their supplies in the single room are meager: 1 small soap and 1 shower gel / shampoo in the bathroom; and 1 tea bag and 1 coffee packet (w/ 2 sugar packets); if you like variety, you may need to bring your own. I didn't try the breakfast.
Response from Hotel Wielopole Team on Nov 10, 2023
Dear Valeria,Thank you for taking the time to share your feedback following your recent stay. We are delighted to hear that you found our hotel to be of good value and we appreciate your positive comments about the cleanliness and space of our single rooms.Thank you for sharing your thoughts on the supplies provided in the room. We are sincerely sorry that we did not get a chance to learn about it during your stay - the starting amount of the supplies is basic to avoid creating unnecessary waste, however, more coffee, tea, sugar, and milk are available just next to the elevator at all times, and the rest of the supplies are available at the reception.If your travels bring you back to our area, we would love the opportunity to welcome you again and ensure a more diverse and enjoyable stay. Should you have any further comments or specific recommendations, please feel free to share them with us directly.Thank you once more for choosing our hotel, and we hope to have the pleasure of hosting you again in the future.Warm regards,Hotel Wielopole Team

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Paulina on Oct 8, 2023
Dear Katie,Thank you so much for a great review - we are glad that you enjoyed your stay and we assure you that it was a pleasure for us to host you Thank you once again for placing your trust in us and for choosing Wielopole Hotel.See you soon!Best regards

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Wielopole Team on Oct 1, 2023
Dear Katie,Thank you so much for taking the time to share your feedback and giving us a perfect 10/10 rating! We're absolutely thrilled to hear that you had such a wonderful experience during your stay at our hotel.It warms our hearts to know that we were able to meet or even exceed your expectations. Creating a comfortable and enjoyable environment for our guests is our top priority, and it's incredibly rewarding to see that reflected in your mark.Your satisfaction is our greatest reward, and we look forward to welcoming you back for another fantastic stay in the future. If there's ever anything you need or any way we can enhance your experience further, please don't hesitate to let us know.Thank you again for choosing our hotel, and we can't wait to have the pleasure of hosting you again.Warm regardsSylwia Bińkowska & Hotel Wielopole Team

8/10 Good

Kim

Stayed 1 night in Sep 2023
Response from Hotel Wielopole Team on Sep 17, 2023
Dear Kim,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We greatly appreciate your input, as it helps us continuously improve our services to ensure an even better experience for our guests.We are thrilled to hear that you had an overall enjoyable stay. Your positive experience is a testament to our dedicated team's commitment to providing exceptional service. It is our goal to make every guest's stay as comfortable and memorable as possible, and we're delighted that we were able to achieve this during your visit.Until the next time!

10/10 Excellent

Alla

Stayed 1 night in Sep 2023
Response from Hotel Wielopole Team on Sep 15, 2023
Dear Alla, Thank you very much for your opinion. It is wonderful to know that you enjoyed your stay with us. We are happy that we met your expectations and we hope to see you at our hotel in the not-too-distant future.Kind regards

10/10 Excellent

JONATHAN, San DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wonderful staff. They leant me a real guide book! All the amenities, and a great breakfast if you want it. Would stay again.
Stayed 5 nights in Aug 2023
Response from Hotel Wielopole Team on Aug 25, 2023
Greetings! We hope this message finds you in good health. We wanted to extend our heartfelt gratitude for your wonderful review of our hotel.We're thrilled to hear that our staff left such a positive impression on you. Providing exceptional service and creating a welcoming atmosphere for our guests are our top priorities. We'll make sure to share your kind words with our team – they'll be delighted to know that their efforts made your stay special.It's fantastic that you enjoyed our breakfast offerings. We believe that a hearty breakfast is the best way to start the day, and we're delighted that it added to the enjoyment of your stay. Our chefs work diligently to offer a diverse and delicious selection to cater to our guests' preferences.Knowing that you would choose to stay with us again is the highest compliment we could receive. Your loyalty means the world to us, and we can't wait to welcome you back for another memorable experience.Thank you once again for your glowing review. If there's anything we can do to make your next stay even more exceptional, please don't hesitate to let us know. We're here to ensure that your future visits are just as wonderful as this one.Warm regardsHotel Wielopole Team

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price! Very close to old city!
Stayed 7 nights in Jul 2023
Response from Hotel Wielopole Team on Aug 13, 2023
Dear Piotr,Thank you very much for the kind words and great review! We are very happy you enjoyed our central location and the value for the money.We hope to welcome you back again in the near future!Kind regardsHotel Wielopole Team

10/10 Excellent

timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great deal!
Stayed 3 nights in Jul 2023
Response from Hotel Wielopole Team on Jul 27, 2023
Dear Timothy, Thank you for taking the time to share your wonderful feedback with us! We truly appreciate your kind words and are delighted to hear that you had a great experience during your recent stay at our hotel. We are glad that you found our hotel to be a great place and a good deal. Thank you for choosing our hotel, and we look forward to hosting you again soon!Best regards

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful small hotel in Krakow
A superb small hotel in a very busy city. The room was spacious, clean and quiet. The staff is amazing. They could not be more helpful. The location is excellent, a very short walk to the Rynek and very close to tram stops, bakeries and a farmer’s market. We loved this hotel.
Stayed 6 nights in Jun 2023
Response from Hotel Wielopole Team on Jun 27, 2023
Dear Virginia,Thank you for your kind words about our hotel! We greatly appreciate your positive feedback regarding the room, staff, location, and proximity to the main market. It's always a pleasure to know that our guests are satisfied with their stay.We take pride in providing comfortable and well-appointed rooms to ensure our guests have a pleasant experience. Our staff strives to deliver exceptional service, and we're thrilled to hear that they left a positive impression on you.The hotel's location, particularly its proximity to the main market, is indeed a convenient feature for our guests. We understand the importance of accessibility and convenience, and we're glad it enhanced your overall experience.Thank you for choosing our hotel, and we look forward to welcoming you back in the future!Warm regardsHotel Wielopole Team

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place in Kraków!!!
The location of the hotel a perfect walking distance to many places. The staff is outstanding and very friendly! I definitely recommend this hotel to anyone looking to get away from the big name hotels that are usually full of tour groups.
Stayed 3 nights in Apr 2023
Response from Hotel Wielopole Team on Apr 22, 2023
Thank you for sharing your experience with us! It's great to hear that you enjoyed the hotel's location and found the staff to be outstanding and friendly. It's always nice to stay in a hotel that feels less crowded and more personalized than larger chain hotels. We appreciate your recommendation and hope to welcome you back in the future!

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Friendly Hotel
Our stay at Hotel Wielopole was very nice. Its a clean, friendly and comfortable hotel in a great location. Would recommend. Thanks to all the friendly staff !
Stayed 3 nights in Mar 2023
Response from Hotel Wielopole Team on Apr 4, 2023
Dear Natalia, Thank you for such a review! We are happy we could host you and that you've had a nice experience staying with us :) Our location is indeed very convenient, and our staff is always trying to help as much as they can. We hope to welcome you back in the future.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at Hotel Wielopole and can not wait to return! We have already told family and friends about them, and they are going to book too. Where do I start...the staff is so friendly and so helpful! It was a trip of a lifetime for me and my daughter together for my 77th birthday. Unbeknownst to me, my daughter had contacted them ahead of time and they arranged for the most amazing surprise in our room for my birthday! It made me feel so loved and so special, and the cherry vodka was an extra treat! They always had a smile and a friendly good morning or good evening, helped with tours, and helped with different transit options. The hotel itself is extremely clean and well kept, and that is something we are very particular about. The location was perfect, we could not have picked a better place to call home for a week. We did not want to leave! We had saved and read reviews of over 10 hotels, and kept going back to Hotel Wielopole, and we made the absolute best choice! If you are even considering it, do it, you will love it just as we did! If we could give it more than excellent or more than 5 stars, we would. Thank you Hotel Wielopole you helped to make my trip of a lifetime something I will always cherish.
Response from Karolina Pacana & Hotel Wielopole Team on Mar 25, 2023
Dear Susan,what a wonderful review! We really don't know how to express our gratitude for all your kind words! Let us start with a big thank you for the recommendation, we are looking forward to meeting all of your friends and family. Thank you for all the words of appreciation regarding our amazing reception staff. We managed to gather the most positive group of people out there and we are very proud of them. All the guests are safe in their hands, and when a surprise needs to be prepared, you can be sure that we will do our best! We are so happy that you enjoyed your stay at the Wielopole Hotel and that you chose us in the first place! It was truly an honor to have you as our guest, providing your long-standing wish to visit Poland. Thank you as well for appreciating our Housekeeping, they are flawless at their work. And once again, thank you for all your kindness and this heartwarming message. We won't forget you!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break in Krakow
Fantastic traditional hotel. Reception staff very helpful. Arranged for a takeout breakfast when our trip to Auschwitz left at 7am. Good central location. Spacious room with fridge . Stunning bathroom. Excellent selection of food at breakfast.
Stayed 5 nights in Mar 2023
Response from Reception of Amber Boutique Hotels on Mar 21, 2023
Dear Jane,thank you so much - we are so happy to hear that your stay in Kraków was so successful and we were able to get such a wonderful opinion from you :)We are really thankful for your notice of our hardworking staff. Every day, we try to meet and even exceed all our guests’ expectations by giving our best and listening to all their needs and wants. The front desk of ours is open 24/7, so no matter the time of day, the urgency, or the subject, you can always come to ask and get answers to all your vital questions – organized trips, airport shuttle, or late check-out are all for the asking. We are also glad that you appreciate the quality of the room and bathroom - we try to make your stay in our hotel as comfortable as possible. Many of our guests also praise breakfast - we know how important it is to start the day well and we try to provide such a large selection for breakfast so that every guest can find something suitable for themselves.Thank you again for such a positive opinion. We hope that we will be able to host you in Krakow in the near future!

10/10 Excellent

Martin

Stayed 1 night in Mar 2023
Response from Hotel Wielopole Team on Mar 18, 2023
Dear Martin,Thank you for staying with us and leaving us your feedback.We sincerely hope we will see you again and look forward to your next stay with us!Warm regards

10/10 Excellent

Youval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Karolina Pacana & Hotel Wielopole Team on Mar 15, 2023
Dear Youval,thank you for leaving an opinion! We are so glad to hear that you enjoyed your stay with us. Hopefully, we will have a chance to welcome you back to our hotel in the near future.Warm regards

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Hotel Wielopole Team on Mar 26, 2023
Dear Matt,Thank you so much for such a great review!We hope we will get to see you further down the road :)Warm regards

10/10 Excellent

Mollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very authentic and we received excellent customer service from the staff. Even before arrival they helped me book a taxi when my airport shuttle was cancelled and gave us lots of advice on the city and currency. They helped us with everything we needed like extra towels. It took 5 minutes to reach the city centre and 10 minutes to reach the Jewish Quarter so the location was perfect, I would recommend the hotel to anyone wanting to go to Krakow.
Stayed 4 nights in Feb 2023
Response from Hotel Wielopole Team on Feb 27, 2023
Dear Mollie,Thank you for such wonderful words! When we read such nice opinions, our enthusiasm for work grows even more. We do our best to make our guests feel like home and have everything they need. We try to respond to all needs as quickly as we can and we are very happy when our commitment is appreciated with such grateful comments. Thank you for mentioning our localization! We are in the center and our guests don’t have to walk far to see the best places in Krakow. We hope that everything that you saw meet your expectations. We will be honored to host you again. See you soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from Hotel Wielopole Team on Feb 19, 2023
Dear Daniel,We would like to thank you for taking the time to leave such a positive review of your recent stay at our hotel. We are delighted to hear that everything went smoothly.Thank you for considering us as your choice of accommodation and for your kind words. It is always a pleasure to have satisfied guests such as yourself. We look forward to welcoming you back for another pleasant stay in the future.Warm regards

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location!
The hotel's location is amazing. It is about a 5-7 walk to the Main Square and there are 3 tram stops nearby which help you navigate the rest of the city. The staff were very friendly and helpful. The room service is done on demand for eco-friendly purposes and was very nicely done when we requested it. There is also a mini fridge in the room which is useful. The room is nice and we had a good amount of closet space and a desk that I used for makeup in the morning. Would stay again :)
Stayed 4 nights in Feb 2023
Response from Wielopole Hotel Team on Feb 19, 2023
Dear Amanda,We would like to thank you for taking the time to leave such a positive review of your recent stay at our hotel. We are delighted to hear that you found our location to be amazing, as we are situated in the heart of the city and within a short walking distance to the Main Square. Our proximity to multiple tram stops makes it easy to explore the city with ease, which is always a plus for our Guests.It is wonderful to know that our staff provided you with friendly and professional service during your stay. We take pride in our team and their dedication to ensuring that our guests have a pleasant experience. Additionally, we are pleased to hear that you appreciated our eco-friendly room service on demand and that it was done promptly when requested.Thank you for considering us as your choice of accommodation and for your kind words. It is always a pleasure to have satisfied guests such as yourself. We look forward to welcoming you back for another pleasant stay in the future.Warm regards

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Hotel Wielopole Team on Feb 19, 2023
Dear Pauline,We would like to thank you for taking the time to leave such a positive review of your recent stay at our hotel.Thank you for considering us as your choice of accommodation and for your kind words. It is always a pleasure to have satisfied guests such as yourself. We look forward to welcoming you back for another pleasant stay in the future.Warm regards

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really friendly reception, clean property.........................
Response from Hotel Wielopole Team on Jan 12, 2023
Dear Marcin,Thank you very much for choosing Hotel Wielopole and leaving such an excellent review!We are incredibly glad to know that your stay went great and that you got to benefit from the hotel's location. We are also grateful for appreciating our staff, both the front desk and the housekeeping team, it means the world to us!We sincerely hope to see you again further down the road.Kind regardsHotel Wielopole Team

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondrous
This hotel is an absolute gem for the price. The staff went above and beyond to make me feel welcome. So friendly and helpful! Bedrooms are classic, absolutely clean and comfortable and lovely. Breakfast included was incredible too, huge variety of local products. I would definitely stay again, ideal location for walking distance to the old town and jewish quarter. Cherry vodka in the bar highly recommended.. Thank you Hotel Wielopole!
Stayed 2 nights in Dec 2022
Response from Hotel Wielopole Team on Jan 12, 2023
Dear Laura,Thank you so much for staying with us and taking the time to share such a wonderful review!We are overwhelmed by all the kind words here! It is just fantastic that you enjoyed your December stay this much, we are really happy to know that Hotel Wielopole lived up to your expectations. We appreciate your comment regarding our staff a lot, we do our best to make sure our guests have the best possible experience and it means the world to us to see it mentioned!It was lovely having you here in Krakow, we do hope to see you again in the future - we will have the cherry vodka waiting! :)Kind regardsHotel Wielopole Team

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Wielopole is what makes this hotel so special. With the craziness of flight cancellations, delays, etc during the holidays, Hotel Wielopole and all it's staff (Karolina, Rafal, Klaudia) ensured I had a pleasant stay regardless of running into such a horrible time with Lufthansa and United. I thoroughly enjoyed spending Christmas with them! They all made my time in Poland so memorable- from Polish Christmas cakes on Christmas day to ensuring I had a boxed lunch for an early morning tour, they were awesome!! I am looking forward to my next trip to Poland where I can bring my children to stay at Hotel Wielopole. Hotel Wielopole, you have some very special employees! Take care of them! The location was perfect- walking distance to everything you need and completely safe! Krakow was so beautiful and exceeded my expecations in so many ways. Thank you again Hotel Wielopole!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short fantastic stay
A fantastic hotel, six or seven minutes to the main square, 2 mins to the tram, staff all very friendly and helpful, breakfast fantastic. Would definitely return and recommend to anyone.
Stayed 3 nights in Dec 2022
Response from Hotel Wielopole Team on Dec 20, 2022
Dear Julia & John,Thank you so much for staying with us and taking the time to leave such an excellent review! It is absolutely fantastic to know that you enjoyed your time in Krakow and that you found the location perfect - we are indeed lucky to be located close to most of Krakow's famous landmarks and good restaurants. We are honored to read such kind words regarding the staff, we do our best to make our Guests feel taken care of and to make their stay enjoyable, but most importantly, we are just lucky to have the best guests there are! We are also delighted to know that you liked the breakfasts, it is after all the most important meal of the day :)We hope we will get to see you again sometime soon, thank you once again! Warm regards Hotel Wielopole Team

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location. Staff was very helpful and firendly.
Response from Hotel Wielopole Team on Dec 17, 2022
Thank you for your opinion! Our staff and location are our best values! Thank you for appreciating it and hoe to see you again

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful people.
They have the best staff. Extremely friendly and capable. Great location next to Old Town. Will definitely stay there again.
Stayed 5 nights in Nov 2022
Response from Hotel Wielopole Team on Nov 26, 2022
Thank you so much for those kind words! Hope to see you again at hotel Wielopole, there is so much more to explore in Cracow!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Our hotel stay was cancelled was mistake. Carolina went out of the way to help us rebook despite the hotel was fully booked. Amazing breakfast and hospitality. A beautiful location near to city center, old Town, and Krakow Glowny train station. Best choice for a stay in Krakow. Will visit again.
Stayed 4 nights in Nov 2022
Response from Hotel Wielopole Team on Nov 15, 2022
Thank you for your opinion! We are glad that in the end, we managed to host you at our hotel. Our location is indeed amazing, just a few minutes from everything you might need here Hope to see you again someday! We will do our best to make your stay even better!

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at Hotel Wielopole for three nights and its was absolutely wonderful. The staff at check-in was extremely kind and helpful, as well as the staff throughout our stay. The room was very comfortable and kept immaculately clean. Every morning the breakfast buffet was filled with many options and everything was fresh. The restaurant Szamot serves delicious pizza and pasta. The hotel is a short walking distance to Old Town Square. I can not wait to get back to Krakow and stay here again. Everything was a 10/10 and the staff exceeds expectations.
Stayed 3 nights in Oct 2022
Response from Rafał Nowak and Wielopole Hotel Team on Oct 27, 2022
Dear Michele,It is so nice to hear these kind words from you. We always appreciate feedback from our guests so that we can constantly improve our service. We really enjoyed having you here - you have the best sense of humor in the world. We would love to see you again soon. There are many places in Kraków that you didn't manage to see - I can assure you.

8/10 Good

maria

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price and location, just behind the market square.
Stayed 2 nights in Oct 2022
Response from Hotel Wielopole Team on Oct 23, 2022
Dear Colin, Thank you for your opinion. We hope to see you again someday!

10/10 Excellent

Simon

Stayed 5 nights in Oct 2022

10/10 Excellent

Dominic

Stayed 3 nights in Oct 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Exceptionally friendly and also close to the old town but reasonably quiet. No disturbance from pub crawls etc! Would definitely choose this hotel next time.
Stayed 1 night in Oct 2022
Response from Best regards, Team of Hotel Wielopole on Oct 12, 2022
Dear Michelle,Thank you for your opinion! It is always great to hear that our guests enjoyed staying at Hotel Wielopole so much.It is very important for us that you have emphasized our location – we are very lucky with it, thou it is in the center of the city it is located in a quiet neighborhood. It is great to know that it was convenient for you while exploring Krakow.Thank you also for such warm comments about our team. Every day we all do our best to make sure that our work results in the satisfaction of our guests. Hopefully, we will meet again soon, it would be wonderful to welcome you back.

10/10 Excellent

Hannah

Stayed 3 nights in Oct 2022

10/10 Excellent

Elysse

Stayed 1 night in Sep 2022
Response from Aleksandra on Oct 3, 2022
Dear Elysse,Thank you so much for giving us this great feedback on your recent experience with us.We really hope to see you at our hotel in the near future.

10/10 Excellent

Ryan Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was really nice. The main square is just a 5 minute walk away. My room was clean and well-equipped. The staff was friendly and able to offer advice on transportation and things to do. I would recommend this hotel!
Stayed 3 nights in Sep 2022
Response from Kamila on Oct 2, 2022
Dear Ryan,In response to your opinion about our hotel, we would like to thank you for spending your precious time sending it and sharing your impressions :) Reading it, we are very pleased that the location of our facility met your expectations and we hope that thanks to this you were able to get to know our beautiful city- Krakow! :)Thank you for your warm words about our staff who is always ready to serve our guests in all situations and needs regarding additional information :) It is very important that the room was comfortable for you. We appreciate that you paid attention to cleanliness, which is of great importance. We are glad that we could host you and we believe that this is not your last time in our facility. We really hope to see you with us again!Warm regardsAmber Boutique Hotels Staff

10/10 Excellent

LAWRENCE

Stayed 2 nights in Sep 2022
Response from Hotel Wielopole Team on Oct 1, 2022
Dear Lawrence,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our hotel in the not too distant future.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff was very nice, helpful and informative. The room i stayed in was quiet and clean.
Stayed 3 nights in Sep 2022
Response from Kamila on Oct 2, 2022
Dear James,Thank you for sharing your opinion about our hotel :) Thanks to the fact that guests leave us their thoughts and comments, we are able to improve the provision of services in our facility and thus make our guests leave fully satisfied and full of only positive memories. We are glad that our staff rose to the occasion and gave you all the necessary information and advice. Our job is to please our guests and make every wish come true to the maximum :) Thanks to our housekeeping ladies, guests can be welcomed in clean and neat rooms, we are glad that you paid attention to this and your stay was even more successful thanks to this.In conclusion, your review means a lot to us and although we are not happy that you left us, we are satisfied that your stay left with you only great memories! We hope we will have the pleasure of hosting you again in the future.We encourage you to make a reservation! :)Kind regardsAmber Boutique Hotels Staff

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from Aleksandra on Sep 21, 2022
Dear Gary,thank you very much for taking the time to give us this kind review! We are very happy that the stay met your expectations. We will be pleased to host you again!

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel with a big hotel approach, but a personal touch. 5 minute walk from central Krakow.
Stayed 1 night in Sep 2022
Response from Aleksandra on Sep 15, 2022
Dear Fred,Thank you for choosing our hotel and taking the time to give us a review! We are extremely pleased that your time spent at our hotel met your expectations. It's great that you appreciate our caring team, which makes every effort every day to fully satisfy our guests. We are glad that you enjoyed our location! We will be more than happy to meet you again!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel on the edge of the old town is perfect just a few minutes easy walk or short tram ride to all the central attractions. The hotel staff were very friendly and helpful with a smile and greeting whenever they saw me. The room was very comfortable and had everything you would expect and more for the price.
Stayed 4 nights in Sep 2022
Response from Hotel Wielopole Team on Sep 15, 2022
Dear Paul,We are glad that your stay with us had a positive impression on you. Of course, we thank you for your excellent recommendation and evaluation of our hotel. Your opinion is highly valued, especially your comment about our service. We are pleased that during your stay, you were always greeted with a smile by our staf. Moreover, thank you for emphasizing our location in the city center the most important monuments and attractions are within walking distance.Once again, thank you for choosing our hotel for your stay in Krakow. We hope that we will have an opportunity to host you with us in the future.Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 4 nights in Aug 2022
Response from Hotel Wielopole Team on Aug 28, 2022
Dear Olha,Thank you so much for staying with us and for taking the time to leave us your feedback.It was a great pleasure for us to host you and we certainly wish to welcome you back in the near future.Warm regards,