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Downtown Kraków

3.0 star property
Travelers enjoy Kraków's vibrant atmosphere with Royal Road and Main Market Square nearby, plus a computer station for daily planning.

Choose dates to view prices

In the heart of Kraków City Centre, Downtown Kraków offers practical amenities like dry cleaning, laundry services, and free in-room WiFi. Guests enjoy express check-in/out and 24/7 front desk assistance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 80 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 80 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 80 (one-way)
  • Nearby parking fee: PLN 60 per day (33 ft away)
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Downtown Kraków pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 80 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Downtown Kraków?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Downtown Kraków on May 24, 2026 start from CA $134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Downtown Kraków?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Downtown Kraków?

Check-out is at noon.

Does Downtown Kraków provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 80 per vehicle applies.

Where is Downtown Kraków located?

Located in Kraków City Centre, this hotel is within a 10-minute walk of Planty Park and Main Market Square. Royal Road and Galeria Krakówska are also within 5 minutes. Kraków Główny Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 133 out of 458 reviews
Rating 8 - Good. 210 out of 458 reviews
Rating 6 - Okay. 84 out of 458 reviews
Rating 4 - Poor. 20 out of 458 reviews
Rating 2 - Terrible. 11 out of 458 reviews

Reviews

Verified

10/10 Excellent

Myroslava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 3 am check in and it was easy to find the hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Clean room very convenient spot
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well located hotel, with a good breakfast.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Qi

Good breakfast and friendly staff
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Amine

Liked: Amenities
Very clean not far from the train station,a well prepared breakfast,I really recommend this place strongly
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Amy Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean , modern , staff helpful , was quite noisy in hotel at night with guests shouting along corridors whilst going back to their room
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The property was located on the railway line and was clean and well looked after.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Anish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Downtown Kraków during a recent trip and overall had a good stay, especially considering it’s a budget hotel. The room was clean and comfortable, though slightly smaller than expected. A wardrobe by the entrance makes the space feel tighter, but it wasn’t a major issue. The bed was comfortable, although the pillows could be a little fluffier. The room also had a kettle for tea/coffee and both radiators and air conditioning which helped keep it warm during the winter months. The only real issue in the room was that the TV didn’t appear to work. The bathroom was clean but the shower temperature was temperamental and difficult to set to a comfortable warm level. Staff interaction was limited but the staff I did encounter were friendly enough. The location is one of the hotel’s biggest strengths. It’s less than 10 minutes from Kraków Główny railway station and Galeria Krakowska, around 15–20 minutes to the Main Market Square, and about 30 minutes to Wawel Castle and the Jewish Quarter. The hotel is tucked away on a quiet street, although you can hear trains passing nearby. If small issues like the shower, TV and pillows were improved, this could easily be a very strong 4-star budget option in Kraków.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel and i will stay there again. It is clean, the staff is very accommodating and the location is excellent. Four to five minute walk to the train station, the bus station, and a grocery store. It is a few minute walk to Planty park and the St. Florian gate to the old town. I would also note that the breakfast is great and plentiful.
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ok on the whole, if I had any complaints it would be that the bed was to low to the ground and there was not much water pressure in the shower but it was clean and ok
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kazuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located close to Krakow central station. Galleria is also close. Shopping, restaurants, no problem. Room was cosy, calm and quiet.
Stayed 6 nights in Oct 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unassuming frontage in a cul-de-sac, but very close to the Old Town & plenty of shops, cafes, restaurants. Comfortable room with air-conditioning, good sound-proof double-glazing despite the train line running right outside the window. Helpful staff recommended cafes etc & advice about tram train & bus services including airport transfer.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Carlos Alberto Begazo

Liked: Cleanliness, amenities, property conditions & facilities
we stayed for 6 hrs and the hotel was fine enough for that time
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ioan

Liked: Cleanliness, staff & service
Close to station and most of the main attractions in Krakow. Good value budget hotel.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Yeah good trip
Stayed 2 nights in Oct 2024
Verified

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Krakow , amazing city only stayed one night but great location , room was nice and good bathroom . Highly recommend
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city centre hotel

Very central hotel and easy to get to the main square. The room faced the train tracks but the trains were fairly quiet. The room had everything required.
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
A large group of teenagers was staying at the hotel. They spent hours in the hallways talking and yelling. Three days in a row.
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Eva

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Next to the train tracks so you hear the trains going by. As well as hearing neighbours talking, showering etc. Rooms - Very outdated, super small, with no storage space. Cruise ships have more space than those hotel rooms. Wouldn’t recommend it.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quite place near town centre, all services excellent, personal friendly. In future I will try be back. Good location. Small shop behind the corner.
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was not as quiet as I would like but not too bad.
Stayed 1 night in Jan 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
Next to a train line which I believe ran most of the night. Air ventilation in shower room was not working. It’s a 3 star hotel so you get what you pay for
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was better before than now
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Bryan

N/a
Stayed 1 night in Aug 2022