Title: Grand Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel Luxury hotel with a winery and a 24-hour fitness center ![Banquet hall](https://images.trvl-media.com/lodging/1000000/920000/913300/913265/a707a4af.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/1000000/920000/913300/913265/fe9af92e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Palace Suite](https://images.trvl-media.com/lodging/1000000/920000/913300/913265/62ac0662.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Palace Suite](https://images.trvl-media.com/lodging/1000000/920000/913300/913265/fd4c2bf6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/920000/913300/913265/be3bd9ab.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the charm of Kraków Old Town at Grand Hotel. Enjoy a deep-tissue massage, explore the art gallery, and indulge in breakfast at the on-site restaurant. With an attached winery, library, dry cleaning/laundry services and free in-room WiFi this hotel has something for everyone. Cycling enthusiasts will appreciate bike rentals while guest reviews praise helpful staff. 8.4 Very good ## Popular amenities - - Bar - Spa - Gym - Parking available - Room service ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=913265&PinnedHotelID=913265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=913265&PinnedHotelID=913265&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=913265&PinnedHotelID=913265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=913265&PinnedHotelID=913265&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=913265&PinnedHotelID=913265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=913265&PinnedHotelID=913265&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=913265&PinnedHotelID=913265&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=913265&PinnedHotelID=913265&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/920000/913300/913265/69b72398.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Pillow menu - 150 sq ft - Sleeps 1 - 1 Large Twin Bed ![Classic Double or Twin Room](https://images.trvl-media.com/lodging/1000000/920000/913300/913265/76c0484c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 8.8 Excellent 8 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Pillow menu - 237 sq ft - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ![Deluxe Double Room](https://images.trvl-media.com/lodging/1000000/920000/913300/913265/a75ab50e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.8 Excellent 9 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Pillow menu - 269 sq ft - Sleeps 3 - 1 Queen Bed and 1 Large Twin Sofa Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/920000/913300/913265/48a3a7e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment ### Highlights Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Pillow menu - 463 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![Deluxe Apartment](https://images.trvl-media.com/lodging/1000000/920000/913300/913265/844b650e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Pillow menu - 538 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![Economy Room](https://images.trvl-media.com/lodging/1000000/920000/913300/913265/43441782.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room ### Highlights Individually furnished Individually decorated Air conditioning Heating LED TV Hypo-allergenic bedding Pillow menu Separate bedroom - 160 sq ft - Sleeps 2 - 1 Double Bed ![Palace Suite](https://images.trvl-media.com/lodging/1000000/920000/913300/913265/3393748f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Suite ### Highlights Individually furnished Individually decorated Air conditioning Heating LED TV Hypo-allergenic bedding Pillow menu Separate bedroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Daily buffet breakfast (PLN 89 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78200000/78193200/78193179/3c9f26f0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Krakow Krowodrza - Pet-friendly - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Grand-Hotel.h913265.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKrakow-Hotels-Grand-Hotel.h913265.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.06365%2C19.93778&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7-A4hKumGbC4-7F9QVXAY5CvlEo=) Slawkowska 5-7, Kraków, Lesser Poland, 31-014 #### What's nearby - Main Market Square - 2 min walk - 0.2 km - Royal Road - 2 min walk - 0.2 km - St. Mary's Basilica - 3 min walk - 0.3 km - Cloth Hall - 3 min walk - 0.3 km - Galeria Krakówska - 8 min walk - 0.7 km #### Getting around - Kurdwanów P+R Station - 10 min drive - Kraków Główny Station - 19 min walk - John Paul II - Balice Airport (KRK) - 25 min drive #### Restaurants - ‪Gościnna Chata - ‬1 min walk - ‪AntyCafe - ‬1 min walk - ‪Free Pub - ‬1 min walk - ‪Pasta Bar Resto & Wine - ‬1 min walk - ‪Pod Papugami - ‬2 min walk ## About this property ### Grand Hotel Luxury boutique hotel near Main Market Square Located close to Wawel Castle, Grand Hotel provides an attached winery, an art gallery on site, and a library. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna, and indulge in a facial, a manicure/pedicure, or a massage. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as dry cleaning/laundry services and a bar. Additional perks include: - Buffet breakfast (surcharge), bike rentals, and self parking (surcharge) - A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a front-desk safe - Luggage storage, 8 meeting rooms, and tour/ticket assistance - Guest reviews give top marks for the helpful staff Room features All 64 individually furnished rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Extra amenities include: - Bathtubs, free toiletries, and hair dryers - Wardrobes/closets, electric kettles, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/7000000/6490000/6482500/6482473/e15493ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Polski Pod Białym Orłem Kraków Old Town - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 1,004 reviews CA $181 CA $196 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=6482473&PinnedHotelID=6482473&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Italian cuisine](https://images.trvl-media.com/lodging/19000000/18440000/18436300/18436288/3d642842.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Krakow Old Town Kraków Old Town - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 1,001 reviews CA $265 CA $287 total includes taxes & fees Nov 23 - 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Pool - Spa - Pet-friendly - Free WiFi 9.8 Exceptional 350 reviews CA $288 CA $311 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=2034801&PinnedHotelID=2034801&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/85000000/84020000/84019200/84019152/92285af7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garamond, a Tribute Portfolio Hotel, Krakow Old Town Kraków Old Town - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.6 Exceptional 150 reviews CA $158 CA $170 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=84019152&PinnedHotelID=84019152&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Onsite parking available only on request - Uncovered self parking on site (PLN 180 per day) - Limited onsite parking (max 4 spaces per unit) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 120 per person - A bar/lounge - A restaurant - Couples/private dining ### Things to do - 24-hour gym - Art gallery - Bicycle rentals - Library - Sauna - Winery ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - 1,701 square feet of conference space - 24-hour business center - 8 meeting rooms ### Spa - Deep-tissue massages - Facials - Manicures/pedicures - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Accessible bathtub - Area rugs in room - Assistive listening devices in meeting rooms - Doorbell and phone notification - Elevator (39 inch wide door) - Front entrance ramp - Grab bar in bathtub - Grab bar near toilet - Handrails in stairways (25 inches high) - Magnifying mirror - Portable hoist available - Valet for wheelchair-equipped vehicles - Visual doorbell notification - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (40 inches high) - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Banquet hall - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathrobes - Bathtub - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LED TV ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property All guests, including children, are required to present a valid government-issued ID card at check-in. It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of PLN 100 per pet, per night Service animals are welcome, and are exempt from fees 2 total pets Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: PLN 400 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately PLN 120 per person - Airport shuttle fee: PLN 160 per vehicle (one-way, maximum occupancy 3) - Uncovered self parking fee: PLN 180 per day - Pet fee: PLN 100 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector and a security system ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A car is not required for transportation to and from this property Parking height restrictions apply ### Property is also known as Grand Hotel Krakow Grand Krakow Grand Hotel Hotel Grand Hotel Kraków Grand Hotel Hotel Kraków ## Frequently asked questions ### Is Grand Hotel pet-friendly? > Yes, this hotel allows pets (limit 2 total). There's a fee of PLN 100 per pet, per night. Service animals are exempt from fees. ### How much is parking? > Self parking is available for PLN 180 per day. Limited spots are available. ### What time is check-in at Grand Hotel? > Check-in start time: 4:00 PM; Check-in end time: anytime. ### What time is check-out at Grand Hotel? > Check-out is at noon. ### Does Grand Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of PLN 160 per vehicle applies. ### Where is Grand Hotel located? > Located in Kraków Old Town, this luxury hotel is steps from Florianska Street and Main Market Square. Historical Museum of Krakow and Dominik Rostworowski Gallery are just steps away. Kraków Główny Station is 19 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.4 Location ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 334 8 - Good 250 6 - Okay 117 4 - Poor 41 2 - Terrible 13 ### 4/10 Poor #### Stephen Nov 12, 2025 This is a 3 star, not 5 star hotel). Street noise, heat in room didn't work, bathroom floor got soaked during showers (half glass screen on bath), exercise room is a joke. ##### Stephen Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Alberto Apr 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing historical place, in the heart of the Old town everything is walking distance, very nice and helpful staff! ##### Alberto Stayed 2 nights in Apr 2025 ### 8/10 Good #### Penelope Jul 12, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Beautiful building, good breakfasts. But our electricity fused 3 times and we were given a less pleasant rroom. ##### Penelope Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Debra Dec 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty ##### Debra Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Brian Lunde Jul 13, 2025 Disliked: Staff & service, property conditions & facilities #### Do not deserve 5 stars It was many years ago this hotel was 5 stars. Warn out and outdated. On a good day it could deserve 3 stars. Staff arrogant. I will not go again. I should partly be refunded. ##### Brian Lunde Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mercedes Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything about this hotel. The location. The rooms. The amenities. The staff. Above and beyond. We had so much fun and loved the location so much. ##### Mercedes Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### David Dec 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Grand Hotel is Grand Wonderful classic, historic hotel. ##### David Stayed 4 nights in Nov 2023 ### 8/10 Good #### Stephanie Oct 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Walking distance to all attractions, shops, and restaurants. Parking access on site very tight and limited. Breakfast was great. Rooms could stand updating. ##### Stephanie Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Amanda Apr 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Brilliant stay, location perfect. Not too noisy considering how close to the square we were. Would certainly recommend it ##### Amanda Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Arlene Dec 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Second time at hotel and had a great stay, super service and food. Very helpful when we wanted to celebrate friends birthday. Highly recommended and we will return. ##### Arlene Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Tracy May 2, 2023 Wonderful hotel and staff. Superb Breakfast, did not try a dinner due to a great temptation for puffier places to eat. ##### Tracy Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Nancy Oct 4, 2024 Liked: Cleanliness, property conditions & facilities The room size was perfect for a six night stay, room enough for 2 people to move about. Old world charming. Very convenient to the square in Old Town although loud outside on the weekend but it wouldn’t stop me from staying there again!. Staff were helpful. ##### Nancy Stayed 7 nights in Sep 2024 ### 8/10 Good #### Marianne May 5, 2025 I brought my 8 year old niece for a weekend shopping trip. Grand is always safe. I must say that I found the butler and the man at the front desk to be very friendly. The hotel did not seem full and was very dark, both in the reception and restaurant. The room was clean and large, but only hot water in the shower and not in the sink. Since we had two nights here, I thought it should have been addressed as soon as I pointed this out the first night. I can live with that, but it's still strange that it wasn't fixed. ##### Marianne Stayed 2 nights in May 2025 ### 8/10 Good #### Kerry Jul 4, 2024 Liked: Cleanliness, staff & service, amenities This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space. ##### Kerry Stayed 3 nights in Jun 2024 ### 8/10 Good #### Robert Jun 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice ##### Robert Stayed 4 nights in Jun 2024 ### 8/10 Good #### Hyun kun Dec 27, 2023 Liked: Cleanliness, staff & service, room comfort Very good and to stay and near most of attraction. But when every time we come back to room we can smell carpet odors, moisture smell. ##### Hyun kun Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Henry Oct 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent in all respects Bathroom ventilation could've been better ##### Henry Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Samantha Dec 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Christmas trip to Krakpw We had a lovely trip, the hotel was beautiful and in such a great location for the Christmas Market. We were extremely lucky that we had snow ! The room was spacious and had everything that that you would require. The breakfast that was included in the price was delicious, again had a lot of choice. We highly recommend , would definitely return ##### Samantha Stayed 2 nights in Dec 2023 ### 8/10 Good #### Sharre Oct 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping. ##### Sharre Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Geoff Aug 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A welcoming and friendly hotel staff. Breakfast a bit limited but there was an option to ask which I didn't realise. A first class location within easy walking distance of most attractions. Thoroughly recommend. ##### Geoff Stayed 5 nights in Aug 2022 ### 4/10 Poor #### Penny Jul 22, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service I had multiple poters over two days while waiting outside seem to be trying to get rid of me. Not knowing I am a guest but even once they knew to question why I was there and move me along. ##### Penny Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Gabriel Oct 28, 2023 Liked: Cleanliness Disliked: Property conditions & facilities #### A mistake to book this. It looks deserted, empty and dark. It was probably a nice hotel in it s day but not anymore. They have security staff that don t speak English and have no education of what a 5 star hotel is. ##### Gabriel Stayed 1 night in Oct 2023 ### 6/10 Okay #### david Jan 6, 2022 Liked: Staff & service Disliked: Room comfort Hotel looks a bit haunted. VERY Outdated bedrooms. Asked for toothpaste and toothbrush toiletries, and none where available ##### david Stayed 2 nights in Jan 2022 ### 10/10 Excellent #### Victor Oct 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Europe Trip Oct 2023 We had a lovely time staying in this hotel/palace. Description of palace is only appreciated once you see the inside of this place. Grand interiors with amazing corridors, our room had an incredibly high ceiling with equally high window, double entrance doors. It was well set out with plenty of surface areas and cupboard space. Room, bathroom and entire hotel was clean. Breakfast buffet was plentiful and tasty. Staff were ever present, always helpful but not intrusive. English was not a problem at all. Location was excellent. Highly recommend Tradycyjne Polskie Smaki Restaurant across the road for Pirogis. ##### Victor Stayed 2 nights in Oct 2023 ### 8/10 Good #### John Jun 10, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The building is such a lovely place with an interesting history. Given that tourism is just picking up again it is unfair to criticize and we were treated with the utmost care and understanding. However, I was disappointed as the very wonderful room in which we stayed, was quite warm during both the day and night. The A/C didn't seem to work very well, even after we told the front desk it was not satisfactory. Aside from the room temp, the place is lovely and so close to the city center. We truly enjoyed our stay there. ##### John Stayed 5 nights in May 2022 ## Expedia's Latest Trends ### Hotels > [Hotels in Port Colborne](https://www.expedia.ca/Port-Colborne-Hotels.d181898.Travel-Guide-Hotels) > > [Park Inn by Radisson Krakow](https://www.expedia.ca/Krakow-Hotels-Park-Inn-By-Radisson.h2570268.Hotel-Information) > > [Hotels in Kelowna](https://www.expedia.ca/Kelowna-Hotels.d3997.Travel-Guide-Hotels) > > [Mountain Hotels in Los Angeles](https://www.expedia.ca/Los-Angeles-Hotels-Mountain-Hotels.0-0-d178280-tMountainHotels.Travel-Guide-Filter-Hotels) > > [Hotels with Free Parking in Downtown Halifax](https://www.expedia.ca/Downtown-Halifax-Halifax-Hotels-Hotels-With-Free-Parking.0-n6217399-0-tHotelswithFreeParking.Travel-Guide-Filter-Hotels) > > [Rome Marriott Grand Hotel Flora](https://www.expedia.ca/Rome-Hotels-Rome-Marriott-Grand-Hotel-Flora.h176324.Hotel-Information) > > [Holiday Inn Krakow City Centre by IHG](https://www.expedia.ca/Krakow-Hotels-Holiday-Inn-Krakow-City-Centre.h805818.Hotel-Information) > > [Motel 6 Airdrie, AB](https://www.expedia.ca/Calgary-Hotels-Motel-6-Airdrie.h8515688.Hotel-Information) > > [MarriottHotelsResorts Hotels in Collingwood](https://www.expedia.ca/Collingwood-Melbourne-Hotels-Marriott-Hotels-Resorts.0-n6134272-0--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Mayan Palace Riviera Maya, Playa Pareso](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Mayan-Palace-Riviera-Maya.h32626814.Hotel-Information) > > [Golf Hotels in Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels-Golf-Hotel.0-0-d6055989-tGolfHotel.Travel-Guide-Filter-Hotels) > > [Super 8 by Wyndham Windsor/Dougall](https://www.expedia.ca/Windsor-Hotels-Super-8-By-Wyndham-WindsorDougall.h9593302.Hotel-Information) > > [Sommet des Neiges](https://www.expedia.ca/Mont-Tremblant-Hotels-Sommet-Des-Neiges.h1154286.Hotel-Information) > > [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > > [Secrets Cap Cana Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Secrets-Cap-Cana-Resort-Spa-Adults-Only.h15009329.Hotel-Information) > > [Motels Mississauga](https://www.expedia.ca/Mississauga-Motels.d7954-aaMotels.Travel-Guide-Accommodation) > > [DoubleTree by Hilton Hotel Toronto Downtown](https://www.expedia.ca/Toronto-Hotels-DoubleTree-By-Hilton-Hotel-Toronto-Downtown.h21783.Hotel-Information) ### Flights > [Flights from Dieppe (YQM) to Gander (YQX)](https://www.expedia.ca/lp/flights/yqm/yqx/moncton-to-gander) > > [Flights from London (LHR) to Sydney (SYD)](https://www.expedia.ca/lp/flights/lhr/syd/london-to-sydney) > > [Flights from Vancouver (YVR) to Singapore (SIN)](https://www.expedia.ca/lp/flights/yvr/sin/vancouver-to-singapore) > > [Flights from Toronto (YYZ) to Dubai (DXB)](https://www.expedia.ca/lp/flights/yyz/dxb/toronto-to-dubai) > > [Flights from Edmonton (YEG) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yeg/ylw/edmonton-to-kelowna) > > [Flights from Minneapolis - St. Paul (MSP) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/msp/yvr/minneapolis-to-vancouver) > > [flights from mont tremblant intl airport](https://www.expedia.ca/lp/airports/ytm/flights-from-mont-tremblant-intl-airport) > > [Flights from Cleveland (CLE) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/cle/yyz/cleveland-to-toronto) ### Cars > [Car rentals in Calgary](https://www.expedia.ca/Car-Rentals-In-Calgary-Intl.d4413785.Car-Rental-Guide) ### Packages > [West Edmonton Mall](https://www.expedia.ca/West-Edmonton-Mall-West-Edmonton.d501027.Vacation-Attraction) > > [Sunshine Village](https://www.expedia.ca/Sunshine-Village-Alberta.d6072213.Vacation-Attraction) > > [Great Lakes Crossing Outlets](https://www.expedia.ca/Great-Lakes-Crossing-Outlets-Detroit.d6294449.Vacation-Attraction)