LED TV
Check availability

Reviews of Smart Hotel - Hostel

2 out of 5
Smart Hotel - Hostel
flat d, 6 floor, wing lee bldg., 27-33 Kimberley Road, Kowloon, Kowloon

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 25 reviews" "
Rating 8 - Good. 9 out of 25 reviews" "
Rating 6 - Okay. 5 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complain
Stayed 1 night in Oct 2021
Response from Au Sir on Oct 16, 2021
Thank you

4/10 Poor

BBrightonHoove, Bangkok Thailand

Disliked: Cleanliness, staff & service
When I arrived at the hotel, the check-in process was not really smooth. I went up to talk to a lady who sat behind the counter but she was apparently useless because she could not understand a word in English. She was not hospitable obviously and even angrily pointed at a sign with a number to call. I spoke to a guy on the line who told how to check in and give me a code and the bed I was supposed to stay in. When I walked in the room, I was shocked because my bed was messy with somebody's clothes on it and the bed looked as if it hadn't been made and cleaned for days. Moreover, dust is all over the floor. I guessed it hadn't been hovered since 19th century. So I called that guy and requested for a change. After travelling by plane, it is so exhausting that the first thing you need is a shower. And it came as an after shock after an earthquake, I saw some cockroaches scurrying in the toilet and in the shower area. When I asked for a towel, they said they ran out already. They had only some face towels. The only thing that is good to stay at this hotel is location. The rest is awful.
Stayed 6 nights in Feb 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

katsuya, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, many facilities, clean. Excellen
We enjoyed our stay here. The hostel is in a great central location. The result is the dorms are often tiny and with windows, although it was clean and there was an area for tea and coffee which was great. It's definitely worth staying here if you want to be in the heart of Hong Kong.
Stayed 1 night in Aug 2018

8/10 Good

katsuya, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, I really enjoyed my stay at Smart Hotel. It is small, like other commenters have said, but there is everything you need and the location is absolutely amazing.
Stayed 1 night in Jul 2018

8/10 Good

Chi Wing

Stayed 1 night in Jan 2023
Response from AU SIR on Feb 10, 2023
thank you

10/10 Excellent

WAI yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Wing Chung

Stayed 1 night in Dec 2022

8/10 Good

Ho Ling

Stayed 1 night in Dec 2022

8/10 Good

Wai Ching

Stayed 1 night in Dec 2022

8/10 Good

Tsz Yan

Stayed 1 night in Dec 2022

6/10 Okay

KA WING

Stayed 1 night in Dec 2022

6/10 Okay

Lai Fun

Stayed 1 night in Dec 2022
Response from Au sir on Dec 25, 2022
多謝你的寶貴意見

8/10 Good

Kin Wah Jeffrey

Stayed 1 night in Dec 2022
Response from Au sir on Dec 25, 2022
多謝你的寶貴意見

10/10 Excellent

WING HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Au sir on Dec 25, 2022
多謝你的寶貴意見

10/10 Excellent

seungmin

Stayed 1 night in Dec 2022
Response from Au sir on Dec 25, 2022
多謝你的寶貴意見

8/10 Good

iris

Stayed 1 night in Dec 2022
Response from Au Sir on Dec 12, 2022
Thank you

6/10 Okay

アツシ, 大阪

繁華街に近いところでありすぐにスーパーやコンビニへ行けて便利でした。 しかし繁華街あってか深夜はかなり騒がしかったです 。 まぁ格安の宿屋やから仕方ないかな笑笑
Stayed 4 nights in Dec 2018
Response from AU SIR on Jan 9, 2023
THANKS

6/10 Okay

JESSICA

Business traveller
Disliked: Staff & service
とてもシンプルでした。
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
화장실오래되 샴푸랑 바디워시통이 비었고 양수기고장나서 물이 계속 나와서 말하니까 전화로하라면서 계속책임회피함
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible Room
The worst experience of my life. Several cockroaches were crawling and I just could not sleep, so I just left at dawn. Even now, my whole body is itchy. This trauma seems to last a long time and I want to do a lawsuit.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

toru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hostel I have stayed at in Hong Kong!
I have tried four different hostels in Hong Kong and personally find this one to be the overall best one. Cheap, awesome location, clean, easy to find, nice manager, great service, not too many people in one room, rather quiet, may borrow adapter and padlock for a deposit they will refund you. More free stuff than any other place I have been: soft drinks, hot drinking water, snacks, towel(to borrow at hostel), laundry service (washing machine and tumble dryer), earplugs, slippers and more. Truly recommend it as a cheap and comfortable place to stay in a very central place of Hong Kong.
Stayed 1 night in Jul 2018

8/10 Good

kei

房間的冷氣特別的冷、16度、毛毯是原本一件的裁成了兩半來用的、水杯也特別的髒、但是浴室出熱水、這一點很好、還有洗衣機乾燥機、對於夏天來說很方便。深夜外面街道人們的喧鬧繁雜噪音、很晚才安靜下來。但是以這個價格算是很好的了。
Stayed 1 night in Jul 2018