Front of property
Check availability

Reviews of Hotel Raj Palace

3 out of 5
Hotel Raj Palace
plot no 294, Biswa Bangla Sarani, newtown, Kolkata

Reviews

5.2
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

7.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jonathan N

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Convenient Location
The 10-L hot water unit makes for a quick shower unless you prefer cold showers. The linens are old with holes and stains, but clean. I slept well on the firm mattress. Mosquitoes frequented the room despite the repelling unit in the room. The staff were attentive and eager to serve. This was my third time staying at Hotel Raj Palace as the location is quite suitable; it is within walking distance of a simple shopping mall and a quick ride to the airport.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2019
Response from Manager on Oct 4, 2019
Dear Guest, Thank you for your valuable feedback.Please visit in future and gives us chance to serve you more better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Receptionists are nice. Provide good service to transport me from and to airport. It is near the airport
Stayed 1 night in Apr 2019
Response from ARINDAM JANA on Apr 24, 2019
GREETINGS OF THE DAY, THANKS FOR THE VALUABLE FEEDBACK SIR, DO VISIT AGAIN.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal. They far exceeded expectations of friendliness and helpfulness. The food was also outstanding. We ate dinner at the restaurant out of convenience on the first night, but we continued to eat there because it was so good. I will stay there again on my next trip to Kolkata.
Stayed 2 nights in Feb 2019
Response from Manager on Mar 6, 2019
Dear Guest, Thank you very much for your kind reply, do visit in future and give us the chance again to serve you more better.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Worse service
Not at all professional. The AC was not functioning properly. The bathroom was so congested even in the executive room ! No shampoo or handwash available.
Stayed 1 night in Feb 2019
Response from Manager on Oct 4, 2019
Dear Guest, Thank you for your valuable feedback.Please visit in future and gives us chance to serve you more better.

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a scam property. They were there to scam people in different excuse. I have been staying hotels last 40 years all over the world. I have never experience a hotel charging guest for 2 nights stay only for 14 hours stay. Also all the amenities they posted in Expedia either nonexistence or poor. Receptionist is very poor in communication in any language. Only thing he knows to blame Expedia for everything and using obnoxious and vulgar words. The staff even used verbal and physical assault. This is a dangerous and unsafe place to stay. They should be barred from hotel and hospitality business and reported to the Law Enforcement Authorities to take actions for their illegal business.
Stayed 1 night in Dec 2018
Response from Manager on Oct 4, 2019
Dear Guest, Thank you for your valuable feedback.Please visit in future and gives us chance to serve you more better.

4/10 Poor

Fajans, Florida,USA

Disliked: Cleanliness, staff & service, amenities
I am not impressed with hotel services and hotel standard but location is good as this hotel is close to airport. I will not stay here again.
Stayed 1 night in Dec 2018
Response from Manager on Oct 4, 2019
Dear Guest, Thank you for your valuable feedback.Please visit in future and gives us chance to serve you more better.