Long time reader first time reviewer. Let me start by saying we visited as a family, Mum, Dad and 2 kids.
I'm well aware of the youtube sensation P.D's review and subsequent interest in Lanna. I believe it is aimed at the short to mid term stays for professional singles or couples, (ie; those that like to sit by the pool with their laptops and order overpriced food). If that's you, fill your boots.
I believe the place lacks atmosphere, it's pleasing on the eye but you could invariably be in any warm climate apartment resort in the world.
The staff, despite the pleasantries are really not that interested outside of earning a dollar. Understandable to a point, but i found the customer service lacking in many areas.
As for the room, very pleasant but again could be anywhere. The bed was made of granite.
Now to the electrocution and this is where our experience will differ. However its the response that really shocked me, no pun intended. I place our charger into a socket on the second evening and got bitten, with sparks and blowing the fuse. The charger was fine and later checked by "Engineers". I reset the switchboard, notified staff and they inspected finding no fault. That's fine, but heres the kicker. Not an apology in sight asside from a whatsapp message to say, "sorry to hear that our engineers need to check." No face to face, no follow up. My arm tingled for days.
At the end of the day it's a souless joint for influencers happy to pay over the odds.