Title: Kobe PortTower Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3826946&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kobe PortTower Hotel Hotel with 3 restaurants, steps from Meriken Park ## Photo gallery for Kobe PortTower Hotel ![Bar (on property) - Kobe PortTower Hotel (Kobe)](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/5792738b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Kobe PortTower Hotel (Kobe)](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/4dad5823.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Kobe PortTower Hotel (Kobe)](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/fed4fffe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down comforters, free WiFi, bed sheets - Kobe PortTower Hotel (Kobe)](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/436f3b19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - Kobe PortTower Hotel (Kobe)](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/978cf565.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Kobe City Centre, the Kobe PortTower Hotel offers a soothing indoor public bath, sauna, three on-site restaurants, a gym, free WiFi, laundry facilities, and luggage storage. ## Reviews 7.4 Good ## Popular amenities - Breakfast available - Bar - Parking available - 24/7 front desk - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3826946&PinnedHotelID=3826946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3826946&PinnedHotelID=3826946&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3826946&PinnedHotelID=3826946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3826946&PinnedHotelID=3826946&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3826946&PinnedHotelID=3826946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3826946&PinnedHotelID=3826946&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3826946&PinnedHotelID=3826946&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3826946&PinnedHotelID=3826946&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 25 of 25 rooms ### View all photos for Traditional Room, 1 Queen Bed, Shared Bathroom (2 people) ![32-inch flat-screen TV with digital channels, TV, pay movies](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/28dd5219.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 Queen Bed, Shared Bathroom (2 people) ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Renovated in 2014 Down duvet Shower/tub combination Hair dryer - 108 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Traditional Room, Japanese Futon, Shared Bathroom (3 people) ![Traditional Room, Japanese Futon, Shared Bathroom (3 people) | Living area](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/59873a05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, Japanese Futon, Shared Bathroom (3 people) ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Renovated in 2014 Down duvet Shower/tub combination Hair dryer - 129 sq ft - Sleeps 3 - 1 Twin Futon ### View all photos for Traditional Room, Japanese Futon, Shared Bathroom (4 people) ![Traditional Room, Japanese Futon, Shared Bathroom (4 people) | In-room dining](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/e391b57b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, Japanese Futon, Shared Bathroom (4 people) ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Renovated in 2014 Down duvet Shower/tub combination Hair dryer - 151 sq ft - Sleeps 4 - 1 Twin Futon ### View all photos for Traditional Room, Multiple Beds, Shared Bathroom (5 people) ![Traditional Room, Multiple Beds, Shared Bathroom (5 people) | Living area](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/5d699233.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, Multiple Beds, Shared Bathroom (5 people) 8.0 Very good 1 review ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Shower/tub combination Hair dryer Electric kettle - 172 sq ft - Sleeps 5 - 5 Twin Futons ### View all photos for Traditional Room, Multiple Beds, Shared Bathroom (6\~8 people) ![Traditional Room, Multiple Beds, Shared Bathroom (6~8 people) | In-room dining](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/b118df93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, Multiple Beds, Shared Bathroom (6\~8 people) ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Renovated in 2014 Down duvet Shower/tub combination Hair dryer - 215 sq ft - Sleeps 8 - 8 Twin Futons ### View all photos for Semi Double Room - Smoking ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/0fa6603c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double Room - Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Private bathroom Shower/tub combination Hair dryer - 118 sq ft - Sleeps 2 - 1 Large Twin Bed ### View all photos for City Double Room ![City Double Room](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/ea0acd90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Double Room ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Hair dryer Private bathroom Shower/tub combination - 183 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for City Twin Room ![City Twin Room](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/9647f6e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Twin Room ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Hair dryer Private bathroom Shower/tub combination - 248 sq ft - Sleeps 2 - 2 Large Twin Beds ### View all photos for City Twin Room ![City Twin Room](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/95bb0d41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Twin Room ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Hair dryer Private bathroom Shower/tub combination - 323 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for City Triple Room ![City Triple Room](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/c40a28a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Triple Room ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Hair dryer Private bathroom Shower/tub combination - 344 sq ft - Sleeps 3 - 3 Large Twin Beds ### View all photos for Club Twin Room ![Club Twin Room](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/892f5abb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Twin Room ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Hair dryer Private bathroom Shower/tub combination - 398 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for Club Twin Room ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/1ab2f577.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Twin Room ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Hair dryer Private bathroom Shower/tub combination - 344 sq ft - Sleeps 2 - 2 Large Twin Beds ### View all photos for Club Twin Room ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/1ab2f577.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Twin Room ### Highlights Balcony Air conditioning Heating Refrigerator Flat-screen TV Down duvet Hair dryer Private bathroom - 398 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for Club Triple Room ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/b5b40c7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Triple Room ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Hair dryer Private bathroom Shower/tub combination - 398 sq ft - Sleeps 3 - 3 Large Twin Beds ### View all photos for Club Triple Room ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/b5b40c7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Triple Room ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Hair dryer Private bathroom Shower/tub combination - 420 sq ft - Sleeps 3 - 3 Large Twin Beds ### View all photos for Club Triple Room ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/b5b40c7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Triple Room ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Hair dryer Private bathroom Shower/tub combination - 570 sq ft - Sleeps 3 - 3 Double Beds ### View all photos for Club Triple Room ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/436f3b19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Triple Room ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Hair dryer Private bathroom Shower/tub combination - 334 sq ft - Sleeps 3 - 3 Double Beds ### View all photos for Club Quadruple Room ![Club Quadruple Room](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/d4a3d91a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Quadruple Room ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Hair dryer Private bathroom Shower/tub combination - 710 sq ft - Sleeps 4 - 4 Double Beds ### View all photos for Economy Double Room, 1 Double Bed, Smoking ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/6565975e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, 1 Double Bed, Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Renovated in 2015 Down duvet Private bathroom Shower/tub combination - 118 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Economy Double Room, 1 Double Bed, Non Smoking ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/6565975e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, 1 Double Bed, Non Smoking 9.0 Wonderful 4 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Private bathroom Shower/tub combination Hair dryer - 107 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Semidouble Room Non-smoking ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/0fa6603c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semidouble Room Non-smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Renovated in 2015 Down duvet Private bathroom Shower/tub combination - 107 sq ft - Sleeps 2 - 1 Large Twin Bed ### View all photos for Double Room, Smoking ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/0955548c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Smoking 8.0 Very good 2 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Private bathroom Shower/tub combination Hair dryer - 178 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Double Room, Non Smoking ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/0955548c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Renovated in 2015 Down duvet Private bathroom Shower/tub combination - 178 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room, 2 Twin Beds, Smoking ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/f4867ca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Twin Beds, Smoking 8.0 Very good 1 review ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Renovated in 2015 Down duvet Private bathroom Shower/tub combination - 178 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Twin Room, 2 Twin Beds, Non Smoking ![Down comforters, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3830000/3827000/3826946/f4867ca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Twin Beds, Non Smoking 8.4 Very good 5 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Renovated in 2015 Down duvet Private bathroom Shower/tub combination - 161 sq ft - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKobe-Hotels-Kobe-PortTower-Hotel.h3826946.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKobe-Hotels-Kobe-PortTower-Hotel.h3826946.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.68508%2C135.18565&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nBt_d2dPuiwo5m8FuxgnuD-fcks=) 6-1 Hatobacho, Chuo-ku, Kobe, Hyogo-ken, 650-0042 #### What's nearby - Meriken Park \- 1 min walk \- 0.2 km - Motomachi Shopping Street \- 3 min walk \- 0.3 km - Kobe Tower \- 3 min walk \- 0.3 km - Kobe Harborland \- 6 min walk \- 0.5 km - Kobe Anpanman Children's Museum & Mall \- 10 min walk \- 0.9 km #### Getting around - Minatomotomachi Station - 2 min walk - Kobe Station - 14 min walk - Kobe Airport (UKB) - 8 min drive #### Restaurants - ‪喰らうどん - ‬3 min walk - ‪パティスリー モンプリュ (patisserie Mont Plus) - ‬3 min walk - ‪健民ダイニング - ‬2 min walk - ‪神戸ポートキッチン - ‬1 min walk - ‪Brasserie&Cafe Est・Est - ‬1 min walk ## About this property ### Kobe PortTower Hotel Hotel near Meriken Park Close to Kobe Harborland, Kobe PortTower Hotel provides an indoor public bath (no minerals), laundry facilities, and a bar. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Buffet breakfast (surcharge), self parking (surcharge), and an elevator - Concierge services, a TV in the lobby, and a 24-hour front desk - Luggage storage and a vending machine Room features All 193 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Other amenities include: - Hair dryers and toothbrushes and toothpaste - 32-inch flat-screen TVs with digital channels - Refrigerators, electric kettles, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/60000000/59800000/59795400/59795328/f9eb35ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Meriken Port Kobe Motomachi Kobe City Centre - Free WiFi - Air conditioning - Breakfast available - Parking available 8.4 Very good 326 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=59795328&PinnedHotelID=59795328&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15940000/15939300/15939267/2ab3755a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centurion Hotel Grand Kobe Station Chuo Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,003 reviews CA $61 CA $68 total Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=15939267&PinnedHotelID=15939267&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2540000/2537500/2537450/6123e9e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kobe Plaza Hotel Kobe City Centre - 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Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Uncovered self parking on site (JPY 2,000 per night) - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,400 to 4,500 for adults and JPY 1,200 to 3,660 for children - 3 restaurants - A bar/lounge - Snack bar/deli ### Things to do - Sauna - TV in common areas ### Family friendly - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Shared microwave - Vending machine ### Guest services - Change of towels on request - Concierge services - Housekeeping (on request) ### Spa - Public indoor bath (no minerals) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant ### More - 13 buildings - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Hair dryer - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels - Pay movies ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning - Heating ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 AM Minimum check-in age: 20 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 2400 to 4500 for adults, and JPY 1200 to 3660 for children - Uncovered self parking fee: JPY 2000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is required for transportation to and from this property Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Kobe Port Tower Hotel Kobe Port Tower Hotel Kobe PortTower Hotel Kobe Kobe PortTower Hotel Hotel Kobe PortTower Hotel Hotel Kobe ## Frequently asked questions ### Is Kobe PortTower Hotel pet-friendly? ### How much is parking? ### What time is check-in at Kobe PortTower Hotel? ### What time is check-out at Kobe PortTower Hotel? ### Where is Kobe PortTower Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kobe PortTower Hotel Reviews ## Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 111 8 - Good 192 6 - Okay 124 4 - Poor 50 2 - Terrible 29 ### 7.0/10 Cleanliness ### 7.4/10 Staff & service ### 7.4/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ## Reviews ### 8/10 Good #### ? Sep 24, 2025 Liked: Staff & service, amenities, property conditions & facilities The staff is nice and tried their best in assisting me despite the language barrier. ##### ? Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Guy Jun 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room 919 robinets was out shape very bad condition, lamp burn by other customers. Bed comfortable, quiet, hot spring very nice, ventilation 100% very good. They offered me a map in English the day I checked out which means today June 10 very sarcastic front desk staff , now see the pictures ![Very old patches ](https://a.travel-assets.com/ugc/hotel-reviews/bf02440c-2f54-4289-a113-6c78cb0ea7a5-1749569718395.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Very old](https://a.travel-assets.com/ugc/hotel-reviews/078b2731-73c5-4b5b-af8b-d291f576025f-1749569718200.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lamp burn by previous customers ](https://a.travel-assets.com/ugc/hotel-reviews/046c1422-4063-4970-b1da-560bbb4b3b05-1749569779560.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The day I left June 10 my bedroom was clean , bathroom and living room ](https://a.travel-assets.com/ugc/hotel-reviews/5ca51cef-952f-4d97-923c-14a25dcc5281-1749569840665.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Guy Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Darleen Oct 25, 2024 Liked: Cleanliness, staff & service, room comfort #### Hot baths to soak in Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure ##### Darleen Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Matthew Nov 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value. ##### Matthew Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Jordan May 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities For context, I stayed here in the middle of a month-long trip in Japan, and before this have mostly been in budget hotels. The location was, in my opinion, one of the best parts of the hotel. It is within a 10 minute walk to both a JR Rail station and a local line, and is a short walk to both Harborland and the Kobe Port Tower. All guest rooms are relatively high up -- 6th or 7th floor -- and some, like the room I was in, have a view of Kobe Port Tower. One night it was pouring rain, but I still had a nice time with the view. The staff were all incredibly professional, not much more to say other than they were great. The room was clean and the air conditioning worked great. My only complaint would be that the highest hook for the shower head was broken. I probably could have told the front desk and got it fixed, but I liked the room enough to not bother them. Overall, a great hotel in a great location. ##### Jordan Stayed 4 nights in May 2025 ### 2/10 Terrible #### Richard Aug 27, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Important to say the Staff are super friendly and courteous. If you have been to a rundown Motel 6 in the USA then you would feel right at home here. This place needs to close for extensive remodel. It is worn out. The smell of mold in the room was overwhelming. The AC was moldy, dirty and didn't work properly. For WHATEVER reason that defies logic they had only one bed sheet on each bed. BUT, it did have a 10 inch thick, down-filled duvet. In the summertime during a 90 plus degree heatwave. SWEAT ALL NIGHT! I know that they have both the top and bottom sheets in their hotel because one of the beds in my room had the top sheet, the other the bottom. I booked a room outfitted for 4 people. It had 2 TWIN beds and only 2 full size towels. Not even full size beds but children's twin beds. It was listed as accommodations for 4\. They have a reservation only buffet only restaurant. Easy to book online but you'll wish you hadn't. It is more expensive than the many restaurants near by. We got there just after dinner opened to find a full buffet of mostly cold food. Even the hot food was cold. EVERY fish product on the buffet was not fresh, but obvious leftovers from the previous day. So after all this you ask why didn't I complain to management? My greatest embarrassment and why I am posting a negative review is that I had booked some dear friends in this place 2 weeks earlier. They said that their room was just as bad, and didn't want to hurt my feelings. ##### Richard Stayed 5 nights in Aug 2025 ### 4/10 Poor #### Verified traveller Nov 17, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Do not book standard room First, i want to mention that the front desk staff was incredibly kind and helpful. We booked the standard double room. when we opened the door we immediately realized it was not the room pictured on the app. The beds were so uncomfortable. The room was tiny. The carpet was literally coming off the floor. So much dust that I woke up with my eyes puffed up. The window panes were loose and rattled when a truck would drive by. Stains on everything. Disgusting. The staff were so kind and gave us extra blankets to sleep on top of to make the mattress bearable. They worked with hotels.com to help us cancel the remaining nights. Also weird how they charge the room Night 1: $70 Night 2: $120 Night 3: $22 I think there are nice rooms in this hotel but not this one. ##### Verified traveller Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Leonard Jun 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Onsen was enjoyable. ##### Leonard Stayed 2 nights in Jun 2025 ### 8/10 Good #### Eunice Apr 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The prices were good and it’s not too far from the station, hence I chose to stay at this property. It’s close to the local monorail station, but if you’re looking for the JR, it’s like a 10 minute walk. bought the room wi th the shared bathroom, but had some issues because I had tattoos. They were flexible enough to open the shared baths to tattooed guest during busy seasons, but you’re only allowed to shower between 11-3am which was a pain, but just something to be mindful of. They have cheap beers during happy hour, and free coffee between a certain time too, which is nice. Overall not a bad experience. ##### Eunice Stayed 6 nights in Apr 2024 ### 8/10 Good #### ゆうせい Dec 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 駅（特に阪急）へのアクセスは悪いが逆に観光スポットには近い。 平日利用だったこともあってか、大浴場含め館内は静かで、神戸散策の拠点としては素晴らしかったと思う。 ##### ゆうせい Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### YUK LAN Nov 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities 整體入住體驗良好，職員有禮，無論Wellcome Drink安排、早餐及晚餐都很好，因為有使用停車場，酒店居然提供抹車窗服務，真是一大驚喜。 ##### YUK LAN Stayed 2 nights in Nov 2025 ### 8/10 Good #### まきこ Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities マラソン後に、大浴場の利用ができたのが助かりました。ロビーのクリスマスの飾りも良かったです。 ##### まきこ Stayed 1 night in Nov 2025 ### 8/10 Good #### Raika Nov 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities スタッフの対応が良かったです。 ##### Raika Stayed 1 night in Oct 2025 ### 10/10 Excellent #### MIYOKO Oct 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 大浴場付きで、ハッピーアワーだと100円で生ビールが飲めました 朝、メリケンパークへの散歩も近いし、 南京町、元町駅も徒歩圏内 三宮駅とホテル間の無料バスも便利でした 神戸に来る時は、ぜひまた利用させてください ![](https://a.travel-assets.com/ugc/hotel-reviews/13d4dcf5-5660-45c5-9cdf-20b247f50ce9-1761781855814.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cdc31b7b-85e4-4176-9409-263bf48cc5ae-1761781840124.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19542d25-109f-428c-85d4-3877f6901740-1761781830208.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5f0861a1-f0f3-4352-a7a4-81dac4301db5-1761781813229.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MIYOKO Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### MINORU Oct 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 駐車場を利用しました。出発前に車を拭いてくれていて、とても嬉しかったです。ありがとうございます。 ##### MINORU Stayed 1 night in Sep 2025 ### 10/10 Excellent #### タイジ Oct 10, 2025 Liked: Staff & service, amenities 温泉やハッピーアワーなどもあり、子供達も楽しめました。 ##### タイジ Stayed 1 night in Oct 2025 ### 6/10 Okay #### Tetsuya Sep 26, 2025 Disliked: Amenities, property conditions & facilities 駅もコンビニも近く良好 ##### Tetsuya Stayed 1 night in Sep 2025 ### 6/10 Okay #### Tani Sep 13, 2025 Liked: Cleanliness 大浴場は最高です。サウナもありリラックスできました。部屋はエアコンの音がうるさすぎて、熟睡はできませんでした。スタッフの方に連絡しましたが、耳栓を貸すのでフロントまで取りに来てと言うことで我慢しました。それ以外は良かったです ##### Tani Stayed 1 night in Aug 2025 ### 6/10 Okay #### Masahiro Sep 8, 2025 Disliked: Cleanliness, amenities, property conditions & facilities スタッフが優しかった ##### Masahiro Stayed 1 night in Sep 2025 ### 6/10 Okay #### Takako Aug 29, 2025 Disliked: Cleanliness 朝食がたくさん種類があり 美味しかった ##### Takako Stayed 1 night in Aug 2025 ### 8/10 Good #### sato Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 夜の散歩も夜景が綺麗 駐車場は少ないが時間帯によっては外部駐車場の方が安く済む ##### sato Stayed 1 night in Aug 2025 ### 8/10 Good #### Michiko Jul 27, 2025 Disliked: Cleanliness, amenities 立地も良く、部屋からの眺望も良かったし、ウエルカムドリンクも駅までの送迎も有難たかった。ただ、部屋の家具にホコリが溜まっていて、エアコンの風で部屋中に飛びそうで嫌だったのと、ベットのマットが最悪だった。ところどころスプリングが悪くなっているのか、寝心地も悪かった。 ##### Michiko Stayed 1 night in Jul 2025 ### 10/10 Excellent #### KEIICHIRO Jun 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ロケーション メリケンパークに近くて良い環境でした。繁華街からは少し歩きますが、ホテルの送迎バスがあり便利でした。 ##### KEIICHIRO Stayed 1 night in Jun 2025 ### 4/10 Poor #### ?? Jun 2, 2025 Disliked: Cleanliness チェックインしてまず目についたのが、部屋に小さいゴミがいっぱい落ちていた。 せっかくポートタワーが目の前にあって夜景を楽しめると思ったのに窓ガラスが汚かった。 ##### ?? Stayed 1 night in May 2025 ### 10/10 Excellent #### shinichi May 20, 2025 Liked: Amenities 駅から少し遠いが道中も楽しめる ホテルからメリケンパークが近く、 風呂、食事、部屋 goodです ##### shinichi Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in West Kelowna](https://www.expedia.ca/West-Kelowna-Hotels.d500523.Travel-Guide-Hotels) > > [Payne Lake Wilderness Huts - Grizzly Basin](https://www.expedia.ca/Payne-Lake-Wilderness-Huts-Grizzly-Basin.h70571302.Hotel-Information) > > [Miniloc Island Resort](https://www.expedia.ca/El-Nido-Hotels-Miniloc-Island-Resort.h4333673.Hotel-Information) > > [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > > [Ocean El Faro Resort - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Ocean-El-Faro-Resort-All-Inclusive.h27395552.Hotel-Information) > > [Canalta Airdrie ](https://www.expedia.ca/Calgary-Hotels-Canalta-Airdrie-Hotel.h1097634.Hotel-Information) > > [Arima Onsen Taketoritei Maruyama](https://www.expedia.ca/Kobe-Hotels-Arima-Onsen-Taketoritei-Maruyama.h5318650.Hotel-Information) > > [The Lum Hotel Los Angeles Stadium District](https://www.expedia.ca/Los-Angeles-Hotels-The-Lum-Hotel-Los-Angeles-Stadium-District.h73661156.Hotel-Information) > > [Hotels in Sumas](https://www.expedia.ca/Sumas-Hotels.d3000461105.Travel-Guide-Hotels) > > [Hotel Jakarta Amsterdam](https://www.expedia.ca/Amsterdam-Hotels-Hotel-Jakarta-Amsterdam.h23319822.Hotel-Information) > > [Hotels in Harrison Hot Springs](https://www.expedia.ca/Harrison-Hot-Springs-Hotels.d10424.Travel-Guide-Hotels) ### Flights > [Flights from Winnipeg (YWG) to Milan (MXP)](https://www.expedia.ca/lp/flights/ywg/mxp/winnipeg-to-milan) > > [Flights from South Burlington (BTV) to Orlando (MCO)](https://www.expedia.ca/lp/flights/btv/mco/burlington-to-orlando) > > [Flights from Toronto (YYZ) to Taoyuan City (TPE)](https://www.expedia.ca/lp/flights/yyz/tpe/toronto-to-taipei) > > [Flights from Hamilton (YHM) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yhm/yvr/hamilton-to-vancouver) > > [Flights from Thunder Bay (YQT) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yqt/yyz/thunder-bay-to-toronto) > > [Flights from Taipa (MFM) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/mfm/yyz/macau-to-toronto) > > [Flights from Lincoln (YFC) to Nassau (NAS)](https://www.expedia.ca/lp/flights/yfc/nas/fredericton-to-nassau) > > [Flights from Cairo (CAI) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/cai/yeg/cairo-to-edmonton) ### Cruise ### Packages > [Walt Disney World® Resort](https://www.expedia.ca/Walt-Disney-World-Resort-Orlando.d6034120.Vacation-Attraction) > > [Long Vacations](https://www.expedia.ca/Long.d6311649.Destination-Travel-Guides) ### General > [Visit San Vito Lo Capo](https://www.expedia.ca/San-Vito-Lo-Capo.dx6023809)