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Kobe PortTower Hotel

2.5 star property
Travelers can relax in the sauna, soak in the indoor public bath, and enjoy city views while staying connected at this central Kobe hotel

Choose dates to view prices

Located in Kobe City Centre, the Kobe PortTower Hotel offers a soothing indoor public bath, sauna, three on-site restaurants, a gym, free WiFi, laundry facilities, and luggage storage.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar
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The price is CA $67
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM

Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 to 4400 for adults, and JPY 800 to 3080 for children
  • Uncovered self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Kobe PortTower Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kobe PortTower Hotel?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Kobe PortTower Hotel on May 26, 2026 start from CA $54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Kobe PortTower Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. After-hours check-in is not available.

What time is check-out at Kobe PortTower Hotel?

Check-out is at 11 AM.

Where is Kobe PortTower Hotel located?

Located in Kobe City Centre, this hotel is within a 10-minute walk of Meriken Park and Kobe Harborland. Motomachi Shopping Street and Kawasaki Good Times World are also within 10 minutes. Minatomotomachi Station is only a 2-minute walk and Hanakuma Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.0

Cleanliness

7.8

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 119 out of 525 reviews
Rating 8 - Good. 199 out of 525 reviews
Rating 6 - Okay. 127 out of 525 reviews
Rating 4 - Poor. 51 out of 525 reviews
Rating 2 - Terrible. 29 out of 525 reviews

Reviews

Verified

8/10 Good

Chek Hun

Liked: Cleanliness, staff & service
Staff is courteous and helpful and they make the difference in our short stay in Kobe. Location is convenient too.
Stayed 1 night in Nov 2025
Verified

8/10 Good

?

Liked: Staff & service, amenities, property conditions & facilities
The staff is nice and tried their best in assisting me despite the language barrier.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice, except for the elevators. No matter what time of day, morning, late at night I had to wait forever for an elevator. I feel like a 3rd elevator would be a necessary improvement. Other than that the location is amazing and the bus to sannomiya station was also very convient. Room was clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, room comfort

Hot baths to soak in

Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value.
Stayed 4 nights in Nov 2023
Verified

2/10 Terrible

Guy

Liked: Cleanliness, amenities, property conditions & facilities
Room 919 robinets was out shape very bad condition, lamp burn by other customers. Bed comfortable, quiet, hot spring very nice, ventilation 100% very good. They offered me a map in English the day I checked out which means today June 10 very sarcastic front desk staff , now see the pictures
Very old patches
Very old
Lamp burn by previous customers
The day I left June 10 my bedroom was clean , bathroom and living room
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
For context, I stayed here in the middle of a month-long trip in Japan, and before this have mostly been in budget hotels. The location was, in my opinion, one of the best parts of the hotel. It is within a 10 minute walk to both a JR Rail station and a local line, and is a short walk to both Harborland and the Kobe Port Tower. All guest rooms are relatively high up -- 6th or 7th floor -- and some, like the room I was in, have a view of Kobe Port Tower. One night it was pouring rain, but I still had a nice time with the view. The staff were all incredibly professional, not much more to say other than they were great. The room was clean and the air conditioning worked great. My only complaint would be that the highest hook for the shower head was broken. I probably could have told the front desk and got it fixed, but I liked the room enough to not bother them. Overall, a great hotel in a great location.
Stayed 4 nights in May 2025
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not book standard room

First, i want to mention that the front desk staff was incredibly kind and helpful. We booked the standard double room. when we opened the door we immediately realized it was not the room pictured on the app. The beds were so uncomfortable. The room was tiny. The carpet was literally coming off the floor. So much dust that I woke up with my eyes puffed up. The window panes were loose and rattled when a truck would drive by. Stains on everything. Disgusting. The staff were so kind and gave us extra blankets to sleep on top of to make the mattress bearable. They worked with hotels.com to help us cancel the remaining nights. Also weird how they charge the room Night 1: $70 Night 2: $120 Night 3: $22 I think there are nice rooms in this hotel but not this one.
Stayed 4 nights in Nov 2024
Verified

2/10 Terrible

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Important to say the Staff are super friendly and courteous. If you have been to a rundown Motel 6 in the USA then you would feel right at home here. This place needs to close for extensive remodel. It is worn out. The smell of mold in the room was overwhelming. The AC was moldy, dirty and didn't work properly. For WHATEVER reason that defies logic they had only one bed sheet on each bed. BUT, it did have a 10 inch thick, down-filled duvet. In the summertime during a 90 plus degree heatwave. SWEAT ALL NIGHT! I know that they have both the top and bottom sheets in their hotel because one of the beds in my room had the top sheet, the other the bottom. I booked a room outfitted for 4 people. It had 2 TWIN beds and only 2 full size towels. Not even full size beds but children's twin beds. It was listed as accommodations for 4. They have a reservation only buffet only restaurant. Easy to book online but you'll wish you hadn't. It is more expensive than the many restaurants near by. We got there just after dinner opened to find a full buffet of mostly cold food. Even the hot food was cold. EVERY fish product on the buffet was not fresh, but obvious leftovers from the previous day. So after all this you ask why didn't I complain to management? My greatest embarrassment and why I am posting a negative review is that I had booked some dear friends in this place 2 weeks earlier. They said that their room was just as bad, and didn't want to hurt my feelings.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen was enjoyable.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices were good and it’s not too far from the station, hence I chose to stay at this property. It’s close to the local monorail station, but if you’re looking for the JR, it’s like a 10 minute walk. bought the room wi th the shared bathroom, but had some issues because I had tattoos. They were flexible enough to open the shared baths to tattooed guest during busy seasons, but you’re only allowed to shower between 11-3am which was a pain, but just something to be mindful of. They have cheap beers during happy hour, and free coffee between a certain time too, which is nice. Overall not a bad experience.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場が最高でした。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yoshio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋はとても清潔に保たれていました。 大きなお風呂も最高に気持ちよかったです。 こちらの都合で朝早いチェックアウトでしたが、スタッフの方が外まで見送りしてくださいました。 ありがとうございました。
セミダブルの禁煙ルームを予約しました。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

かよこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋からの眺めもよく、ラウンジでケーキが食べられてよかったです
Stayed 1 night in Apr 2026
Verified

8/10 Good

Takako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ライブ参戦のため1泊しました。温泉で1日の疲れが取れて、チェックアウトの11時までゆっくりできました。 夜は目の前にポートタワーが見えて景色も素晴らしかったです。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Satoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が豪華で、素晴らしかったです
Stayed 1 night in Feb 2026
Verified

6/10 Okay

YOICHI

丁寧でした
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

アヤカ

Liked: Cleanliness, amenities, property conditions & facilities
一泊二食付きのプラン、二泊しました。ご飯はバイキングですが種類が豊富で特に海鮮が美味しかった。大満足です！ 他の方の口コミにあるお風呂の件ですが、大浴場も稼働していましたし、専用浴室もありました。（突然生理になった子が居たのですが）急にお願いしても快く対応もしてくださいました。 接客も良く、本当に楽しい旅になりました。有難うございました。
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Minako

Disliked: Cleanliness, property conditions & facilities
全体的に下水の臭いがするので館内があまり清潔ではないイメージ。大浴場も薄暗く、カビ臭く、清潔感がないイメージ、設備はいいのに勿体無いと思いました。スタッフなどの対応は良かった。
Stayed 2 nights in Jan 2026
Verified

8/10 Good

ゆうせい

Liked: Cleanliness, staff & service, property conditions & facilities
駅（特に阪急）へのアクセスは悪いが逆に観光スポットには近い。 平日利用だったこともあってか、大浴場含め館内は静かで、神戸散策の拠点としては素晴らしかったと思う。
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Seonggu

Liked: Cleanliness, staff & service, amenities
직원이 슈퍼 친절
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

YUK LAN

Liked: Cleanliness, amenities, property conditions & facilities
整體入住體驗良好，職員有禮，無論Wellcome Drink安排、早餐及晚餐都很好，因為有使用停車場，酒店居然提供抹車窗服務，真是一大驚喜。
Stayed 2 nights in Nov 2025
Verified

8/10 Good

まきこ

Liked: Cleanliness, amenities, property conditions & facilities
マラソン後に、大浴場の利用ができたのが助かりました。ロビーのクリスマスの飾りも良かったです。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Raika

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かったです。
Stayed 1 night in Oct 2025