[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kamenoi Hotel Arima Travelers soak in mineral-rich waters at Kamenoi Hotel Arima, where indoor hot springs offer rejuvenation before exploring Mount Rokko's scenic views ![Japanese-Western style Room(With hot spring bathroom)(Non-smoking)](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/267d0071.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/a95d1f11.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/d7f95f68.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/2f7077fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/7c61c8ed.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Arima Onsen, Kamenoi Hotel Arima offers a peaceful retreat with two indoor mineral hot springs to soak away tension. Free WiFi keeps guests connected while enjoying the tranquil atmosphere before exploring nearby Mount Rokko. 8.6 Excellent ## Popular amenities - Breakfast available - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=38894698&PinnedHotelID=38894698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=38894698&PinnedHotelID=38894698&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=38894698&PinnedHotelID=38894698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=38894698&PinnedHotelID=38894698&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=38894698&PinnedHotelID=38894698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=38894698&PinnedHotelID=38894698&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=38894698&PinnedHotelID=38894698&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=38894698&PinnedHotelID=38894698&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 24 of 24 rooms ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/92f326ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese A (Without Private Bath) (4 Adults) Non-Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Premium bedding Bidet Hair dryer - 344 sq ft - Mountain view - Sleeps 4 - 4 Twin Futons ![Japanese B (Without Private Bath) (5 Adults) Non-Smoking](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/b6084166.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese B (Without Private Bath) (5 Adults) Non-Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Premium bedding Bidet Hair dryer - 420 sq ft - Mountain view - Sleeps 5 - 5 Twin Futons ![Japanese-style Twin Room (Without Private Bath) Non-Smoking](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/b8dd4738.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Twin Room (Without Private Bath) Non-Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Premium bedding Bidet Hair dryer - 344 sq ft - Mountain view - Sleeps 3 - 2 Large Twin Beds and 1 Twin Bed ![Japanese-Western style Room (With Private Bath) Non-Smoking](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/d7938e2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western style Room (With Private Bath) Non-Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Premium bedding Bidet Private bathroom - 452 sq ft - Mountain view - Sleeps 5 - 2 Large Twin Beds, 1 Twin Bed and 2 Twin Futons ![Standard Double Room, Non Smoking (With Toilet)](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/0c4e4627.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking (With Toilet) ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Premium bedding Bidet Hair dryer - 161 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Standard Double Room, Non Smoking (With Private Bath)](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/w8192h5461x0y3-4146e05e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking (With Private Bath) ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Premium bedding Private bathroom Bidet - 172 sq ft - Sleeps 2 - 1 Double Bed ![Standard Twin Room, Non Smoking (With Toilet)](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/16f8cc08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking (With Toilet) ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Premium bedding Bidet Hair dryer - 301 sq ft - Mountain view - Sleeps 3 - 2 Large Twin Beds ![Superior Twin Room, Non Smoking (With Private Bath)](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/94628245.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking (With Private Bath) ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Premium bedding Private bathroom Bidet - 344 sq ft - Mountain view - Sleeps 4 - 2 Large Twin Beds ![Comfort Twin (With shower booth) Non-Smoking](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/c0163501.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin (With shower booth) Non-Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Premium bedding Private bathroom Bidet - 323 sq ft - Sleeps 3 - 2 Large Twin Beds ![Japanese-Western style Room(With hot spring bathroom)(Non-smoking)](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/267d0071.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western style Room(With hot spring bathroom)(Non-smoking) ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Premium bedding Private bathroom Bidet - 431 sq ft - Sleeps 4 - 2 Large Twin Beds ![Japanese-Western style Room(up to 4)(With hot spring semi-open-air bath)(Non-smoking)](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/77be89f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western style Room(up to 4)(With hot spring semi-open-air bath)(Non-smoking) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Premium bedding Private bathroom Bidet - 560 sq ft - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ![Japanese-Western style Room(up to 5)(With hot spring semi-open-air bath)(Non-smoking)](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/7bbb527f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western style Room(up to 5)(With hot spring semi-open-air bath)(Non-smoking) ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Premium bedding Private bathroom Bidet - 635 sq ft - Sleeps 5 - 2 Large Twin Beds and 3 Twin Futons ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/22c4a1b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Twin room A(With toilet)(Non-smoking) - Sleeps 3 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/378cf08e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double(With Toilet)(Non-smoking) - Sleeps 2 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/378cf08e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double(With Private Bathroom)(Non-smoking) - Sleeps 2 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/abe3d507.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin(with Toilet)(Non-smoking) - Sleeps 3 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/dc9bf057.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin(with Private Bathroom)(Non-smoking) - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/090a8387.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room(With Hot Spring Bathroom)(Non-smoking) - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/75ba8fdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin (With Shower Booth)（Non-smoking) - Sleeps 3 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/18053632.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room(up To 4)(With Hot Spring Semi-open-Air Bathroom)(Non-smoking) - Sleeps 4 ![Bathroom](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/0c7782eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Room(up To 5)(With Hot Spring Semi-open-Air Bathroom)(Non-smoking) - Sleeps 5 ![Interior](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/39f7b568.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese B(with Toilet)(Non-smoking) - Sleeps 5 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/899a0238.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese A(with Toilet)(Non-smoking) - Sleeps 4 ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/39000000/38900000/38894700/38894698/3a261d96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western style Room(With private bathroom)(Non-smoking) - Sleeps 5 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKobe-Hotels-Kanponoyado-Arima.h38894698.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKobe-Hotels-Kanponoyado-Arima.h38894698.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.79421%2C135.24902&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=69eYMCmJFTzVzWk6F6o89GyQU6o=) 1617-1 Arima-cho, Kita-ku, Kobe, Hyogo, 651-1401 #### What's nearby - Arima Onsen - 10 min walk - 0.9 km - Mount Rokko - 10 min drive - 5.1 km - Kobe University - 17 min drive - 13.8 km - Hanshin Koshien Stadium - 21 min drive - 17.6 km - Kobe Harborland - 25 min drive - 23.3 km #### Getting around - Kobe Arimaguchi Station - 4 min drive - Arima Onsen Station - 12 min walk - Itami Airport (ITM) - 28 min drive #### Restaurants - ‪三ツ森本店 - ‬10 min walk - ‪あり釜めし くつろぎ家 - ‬8 min walk - ‪茶房チックタク - ‬7 min walk - ‪Cafe De Beau - ‬8 min walk - ‪有馬茅店 bécassine (ベカシーヌ) - ‬6 min walk ## About this property ### Kamenoi Hotel Arima Upscale ryokan near Arima Onsen Located close to Mount Rokko and Rokkosan Ski Area, Kamenoi Hotel Arima provides an indoor mineral hot spring (onsen) and a restaurant. For some rest and relaxation, visit the indoor hot springs. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Buffet breakfast (surcharge), hot springs on site, and an electric car charging station - An elevator, a 24-hour front desk, and luggage storage Room features All 68 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Other amenities include: - Bidets, free toiletries, and hair dryers - Refrigerators, electric kettles, and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/7000000/6390000/6386000/6385924/ebf48855.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arima Kirari Arimacho - Spa - Parking included - Free WiFi - Restaurant 8.6 Excellent 170 reviews CA $267 CA $329 total Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=6385924&PinnedHotelID=6385924&HadPinnedHotel=true®ionId=-1&adults=2) ![Japanese-Style Room with Mountain view -semi Open-Air Bath | Bathroom](https://images.trvl-media.com/lodging/4000000/3410000/3401100/3401042/ba58207f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Negiya Ryofukaku Arimacho - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 305 reviews CA $378 CA $420 total Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=3401042&PinnedHotelID=3401042&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free uncovered self parking on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee - A restaurant ### Restaurants on site - レストラン ### Things to do - Indoor/outdoor hot spring ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Lockers - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) ### Spa - Hot springs open from 11:00 AM - midnight - Hot springs water temperature - 108 ºF - Indoor hot spring - Indoor/outdoor hot spring - Public indoor mineral hot springs (onsen) - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Elevator (35 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning - Desk - Heating - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Guests booked in Half Board rates must check-in by 7 PM to receive dinner. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bathing facility This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Hot springs access available from 11:00 AM to midnight The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Kanponoyado Arima Kamenoi Hotel Arima Kobe Kamenoi Hotel Arima Ryokan Kamenoi Hotel Arima Ryokan Kobe ## Frequently asked questions ### Is Kamenoi Hotel Arima pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Kamenoi Hotel Arima? > As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Kamenoi Hotel Arima on Oct 30, 2025 start from CA $338.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Kobe-Hotels-Kanponoyado-Arima.h38894698.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Kamenoi Hotel Arima? > Self parking is free at this property. ### What time is check-in at Kamenoi Hotel Arima? > Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available. ### What time is check-out at Kamenoi Hotel Arima? > Check-out is at 10:00 AM. ### Where is Kamenoi Hotel Arima located? > Located in Arimacho, this ryokan is 0.6 mi (0.9 km) from Arima Onsen and within 3 mi (5 km) of Mount Rokko and Rokkosan Ski Area. Kobe University and Hanshin Koshien Stadium are also within 12 mi (20 km). Arima Onsen Station is 12 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kamenoi Hotel Arima Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 8.2 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 34 8 - Good 22 6 - Okay 10 4 - Poor 3 2 - Terrible 1 ### 10/10 Excellent #### Man hung Feb 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 住宿及食品非常好 very good ##### Man hung Stayed 1 night in Feb 2023 ### 8/10 Good #### Kim Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 　　FINE EVERYTHING ##### Kim Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Meggie Jan 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely onsen hotel. Staff is friendly. Meals are decent. Has it's own onsen inside the hotel building. It's a bit dated. My room doesn't have bathroom only toilet. But it's enough. ##### Meggie ### 8/10 Good #### Ka Yi Catherine Nov 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Ka Yi Catherine Stayed 1 night in Nov 2023 ### 8/10 Good #### Mihoko Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 　リニューアルしてすぐで、気持ちよく過ごしました。また、お誕生日のお祝いをいただき、さらに家族からのサプライズの贈り物をスタッフの方々の温かい協力もうれしくて、家族の素敵な思い出になりました。 　ただ、間もないからでしょうか。スタッフのみなさんは、誠実に対応されてましたが、人数がちょっと少ないのでしょうか？ 　夕食後に、夜景を見に行きたい、と計画していましたので、6時15分からのお食事が終わり直ぐに「デザートを持ってきてください」と頼んだのですが、待てども待てども来ず、主人は先にお出かけできるように着替えに部屋に帰り、それでもまだまだで、頼んでは待ち、頼んでは待ち、4人目のスタッフがやっと運んでくださいました。30分は待ったと思います。慌てて車を走らせ、最終9時寸前15分間の夜景でした。 デザート係とか決まっていたのかなあ？それとも、スタッフの方が日本人でなくて、通じてなかったのかなあ？夕食ラッシュでスタッフが足りないのかなあ？まだ仕事に慣れてなかったのかなぁとあれこれとホテルの事情を家族で考えておりました。 　あと、2泊したのですが、朝のバイキングの食べ物がなくなってしまったものが多くて、その度にお願いしたのですが、やはり出されるまでが遅くて諦める。主人は、ご飯もパンもなくて、おかずだけ食べてました。フードロスへの配慮かもしれませんが、普通は残り三分の一くらいになると補充されるところが多いのだけど、と話になりました。 ##### Mihoko Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### ?? Aug 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### ?? Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kazuo Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 特別懐石では鱧と神戸牛を味わう事ができ特別な夕食となりました ##### Kazuo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Chiaki Apr 18, 2025 ##### Chiaki Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Wen cheng Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Wen cheng Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Tetsuya Mar 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Tetsuya Stayed 1 night in Feb 2025 ### 10/10 Excellent #### ?? Feb 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 色々な　要望にも　応じてくれましたし　 　夕飯時に　体調が　悪くなった時も　　迅速丁寧に　対処して頂きました　　　スタッフの皆さんの　挨拶　受け答えも　大変良かったと思います　　　朝食バイキングが　種類が少なかったのが　少し残念です　　 ##### ?? Stayed 1 night in Feb 2025 ### 8/10 Good #### eunjung Jan 17, 2025 Liked: Cleanliness, staff & service ##### eunjung Stayed 1 night in Jan 2025 ### 6/10 Okay #### REIKO Dec 22, 2024 Liked: Cleanliness, staff & service 団体が泊まっており、夜中12時20分に他の客から客室に連絡があり眠っているところを起こされました。 団体客同士が連絡する時はフロントを通して連絡する様にお願いしたい。 10年振りの記念であった旅行がその時点で嫌な思い出となりました。 何か対策をしてほしいです。 食事は美味しくいただきました。フロントの 方も丁寧に対応いただきました。 ##### REIKO ### 4/10 Poor #### Toshio Nov 30, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Toshio Stayed 1 night in Nov 2024 ### 10/10 Excellent #### KEIKO Nov 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### KEIKO Stayed 1 night in Nov 2024 ### 8/10 Good #### Verified traveller Nov 11, 2024 Liked: Property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Nov 2024 ### 8/10 Good #### Shuzo Nov 3, 2024 Liked: Staff & service 何もかもが普通で、特段の特徴はありませんが、普通に良いお宿です。スタッフの皆さんの対応は素晴らしいです。 ##### Shuzo Stayed 1 night in Nov 2024 ### 6/10 Okay #### Terumi Oct 21, 2024 特別会席は、最高で美味しかったです。 ##### Terumi Stayed 1 night in Oct 2024 ### 10/10 Excellent #### TOSHIAKI Oct 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 食事も量が十分でおいしく、施設内は清潔でスタッフも対応がとても気持ち良かった。 駅から遠いことが心配でしたが、行き帰りは自動車で送迎していただけるので問題なしでした。 この内容でリーズナブルな価格なので、友達におすすめできる宿だと思いました。 ##### TOSHIAKI Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Hiromi Oct 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities フェイスタオルが人数分しか無いのが 不便人数✖️2は欲しかったです。 それ以外はスタッフの人は親切で対応がよくて 満足です。 また来たいと思いましたありがとうございます ##### Hiromi Stayed 1 night in Oct 2024 ### 8/10 Good #### Naoki Sep 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Naoki Stayed 1 night in Sep 2024 ### 10/10 Excellent #### sze man Aug 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### sze man Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Chun pong Aug 25, 2024 ##### Chun pong Stayed 1 night in Aug 2024 ### 8/10 Good #### Verified traveller Apr 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 家族旅行の1日 1.場所はちょっと温泉中心街より奥まった所にあり、分かりづらかったです。 2.駐車場は広く、駐車がしやすかったです。 3.部屋の施錠が物理的なカギで、ちょっと施錠しづらかったです。 4.部屋は広く、快適に過ごせました。ただ、宿泊当日（4/15）はまだ暖房状態で、ちょっと暑かったです。 5.夕食は神戸牛三昧（ステーキ、しゃぶしゃぶ、ローストなどなど）でとても美味しく、ビックリ＆満足しました。あと、海鮮類（お刺身など）も美味しかったです。 　また、従業員の方の対応が素晴らしかったです。 6.温泉は鉄食塩泉で、とても温まりました。 ##### Verified traveller Stayed 1 night in Apr 2024 ### 6/10 Okay #### KAYO Apr 17, 2024 お値段もリーズナブルで良かったです ##### KAYO Stayed 1 night in Apr 2024