Outdoor pool, free cabanas, pool umbrellas
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Reviews of Phi Phi CoCo Beach Resort

4 out of 5
Phi Phi CoCo Beach Resort
299 Moo 7, Tambon Aonang, Ko Phi Phi, Krabi

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 435 reviews" "
Rating 8 - Good. 100 out of 435 reviews" "
Rating 6 - Okay. 39 out of 435 reviews" "
Rating 4 - Poor. 22 out of 435 reviews" "
Rating 2 - Terrible. 24 out of 435 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Greta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable, the restaurant was very good
Stayed 3 nights in May 2024
Response from Notto on May 26, 2024
Dear, Greta. We very much appreciate your review regarding your stay with us. an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Trent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room cleaning didn’t happen for our unit for some reason, and the noise at nighttime (voices, rain, music) can easily be heard through the walls of the rooms. Beautiful spot tucked away on the side of the island, gorgeous pool and ocean view.
Stayed 3 nights in May 2024
Response from Notto on May 25, 2024
Dear, Trent. We very much appreciate your review regarding your stay with us. an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Prachi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG!!!! I CANNOT RECOMMEND THIS HOTEL ENOUGH. It is just in a perfect perfect perfect location, barely 8 min walk from the Tonsai pier. More importantly, their pool on the beach with a swim up bar is Just VIEWS FOR DAYS. They have hammocks & movies on the beach & the rooms aren't just rooms but private tiny bungalows all made out of Bamboo. This resort is so cutely luxurious & the staff & service is so friendly. DO NOT MISS. [yes, you will hear party noises till late from the opposite beach but you're in Phi Phi, so ...]
Stayed 2 nights in May 2024
Response from Notto on May 23, 2024
Dear, Prachi. We very much appreciate your review regarding your stay with us. an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Dorshy

Liked: Cleanliness, staff & service, property conditions & facilities
This property is awesome. If you want to go to a nice hotel this one is the best place,if you want to go with your kids it’s also a good place . The pier is very safe during the evening and the night, the food is also very good and the drinks too .
Stayed 6 nights in May 2024
Response from Notto on May 19, 2024
Dear, Dorshy. We very much appreciate your review regarding your stay with us. an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. \Sincerely, Front Office Manage

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic and very polite, the hotel is well looked after and really could not fault it. The pool was beautiful and the pool bar staff worked long hours and should be thanked. We stayed in row 6 cabins, and still heard loud music so I suggest use the ear buds the hotel provides.
Stayed 3 nights in May 2024
Response from Notto on May 16, 2024
Dear, Brad. We very much appreciate your review regarding your stay with us. an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such and amazing hotel and experience. My favorite part of my Thailand trip. Will definitely be returning back to this hotel soon.
Stayed 2 nights in Apr 2024
Response from Notto on May 14, 2024
Dear, Ashley. We very much appreciate your review regarding your stay with us. an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Lia

Stayed 2 nights in Apr 2024
Response from Notto on May 14, 2024
Dear, Lia. We very much appreciate your review regarding your stay with us. an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Nha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the tropical design, the massage tech at the pool. They could improve their service by turning on the AC available by the time guests arrive at the pier. With the extreme heat in Phi Phi it would be a huge help. The beach in front of hotel is less than desirable. Dirty and slippery at the bottom of the beach. Weird! But thats none of the staffs fault.
Stayed 1 night in Apr 2024
Response from Notto on Apr 18, 2024
Dear, Nha. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Notto on Apr 16, 2024
Thank you for stay with us,

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time that we stay at this exact hotel. We do so because the staff are wonderful, the huts are beautiful, the proper is magnificent and right on the beach And the breakfast is amazing. In the last couple years, we’ve taken family with us who have also absolutely loved it. Beware the island is small and very loud at night until 2 AM As you can hear music from yhe bars from across the water from all directions. I wear my earplugs and 2 AM It is quiet as can be.
Stayed 3 nights in Apr 2024
Response from Notto on Apr 15, 2024
Dear, Pamela. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manag

2/10 Terrible

Sean, surrey

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I made the mistake of booking this hotel without looking at the reviews first. It’s all true. Let’s start with the good. The pool and the property grounds are nice. The porter that picks up your bags when you get off the ferry was great and check in was good. The bad, don’t stay here if you expect to sleep. It is so loud from across the bay and the beach clubs pounding away until 4 AM. It’s as if they are next-door. If you’re a light sleeper and your partner shuffles at all, the bed is made out of flimsy bamboo and you’re in trouble . After a day at the pool or exploring, sometimes you just want to come back and relax in you’re room and get ready for dinner and go out,Nope. that’s when they turn on their own loud music at 5 PM Instead of during the day when you are sitting by the pool. And good luck getting any lateness or friendliness from staff during the day at the restaurant or the pool not even a hello. We stayed two nights and checked out two nights early. We’ve never done that before. This is not the normal Thai experience.
Stayed 4 nights in Mar 2024
Response from Notto on Apr 5, 2024
Dear, Sean. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

6/10 Okay

Kirsty

Travelled with partner
Disliked: Cleanliness, amenities
We were expecting noise as had an email prior to arrival.... but not to the level we experienced! Whole place vibrated until 3am every night! earplugs didnt block sound. Initial reaction place looked lovely, pool warm and dirty, water greasy and full of flies. Aircon useless, very hot and uncomfortable 2 night stay. On arrival given key, no directions or instructions re breakfast, room etc... disappointing greeting.
Stayed 2 nights in Mar 2024
Response from Notto on Apr 3, 2024
Dear, Kirsty. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

4/10 Poor

Megan

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Do not stay at this hotel! We dismissed the reviews about the loud music at night as we are a young couple who are usually out and about late anyway but in 3 nights we've had about 6 hours sleep combined! Music from the nearby bars stops at 3/3:30. You can hear the music pretty much word for word. We could also hear every word from outside the huts too, even the shower from next door when it was on. We had also spoke to others around the pool area who felt the fact same, one actually having to check out a night early due to it! Staff around the pool bar were super slow and more interested in watching the football/sports on their small TV. Lovely pool area, water is salt and doesn't cool you down much a it's like getting into a warm bath this is no fault of the hotels, it doesn't help it being 32-35 degrees in the peak hours of the day. The tide is only in until about 1/2pm so the views are washed up boats, plastic bottles and dead jelly fish. A friend of ours staying in another room had food poisoning (not sure if it was necessarily from the hotel food as this was actually really nice and possibly the only positive) and when we asked for water at the hotel reception at 7:30am they were told they weren't allowed to give it out until 8am and all the local shops were closed and bar to purchase. Steer clear of this hotel!
Stayed 3 nights in Mar 2024
Response from Notto on Mar 30, 2024
Dear, Megan. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were beautiful and right on the beach. The pool was big and fantastic. Close to town to walk for restaurants and shopping. The individual huts were so charming and tropical feeling. The staff was so gracious.
Stayed 3 nights in Mar 2024
Response from Notto on Mar 28, 2024
Dear, Shelley. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay! Right on the beach, and right off the main markets. The pool was awesome, the breakfast was awesome. The rooms were super clean. Overall would recommend to anyone!
Stayed 3 nights in Mar 2024
Response from Notto on Mar 28, 2024
Dear, Connie. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were amazing but… there are some bars down the street that BLAST electronic music until 2:30am. The bass penetrates everything and it is impossible to sleep. Do not stay here if you want a good nights rest.
Stayed 1 night in Mar 2024
Response from Notto on Mar 26, 2024
Dear, Ryan. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

2/10 Terrible

Nick

Stayed 2 nights in Mar 2024
Response from Notto on Apr 8, 2024
Dear, Nick. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from Notto on Mar 17, 2024
Dear, Nicholas. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motto, Pammy (front desk) and Bond (boat driver) were extremely kind and helpful. CoCo Beach is really unique. The huts are made out of bamboo so you can hear noises and music at night. But if you are prepared for it then it is manageable. The hospitality was worth it.
Stayed 1 night in Mar 2024
Response from Notto on Mar 14, 2024
Dear, Cindy. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

2/10 Terrible

Mark

Stayed 4 nights in Mar 2024
Response from Notto on Apr 3, 2024
Dear, Mark. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Notto on Mar 12, 2024
Dear, Alexis. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of the best properties on Phi Phi. The pool is amazing! You stay in your own lil hut right on the beach. You can be away from the downtown parties, but a short walk if you wanna be in the night life. Staff is amazing!
Stayed 2 nights in Mar 2024
Response from Notto on Mar 10, 2024
Dear, Jason. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique experience staying in this breathtaking resort! I wouldn’t stay anywhere else on Phi Phi
Stayed 3 nights in Feb 2024
Response from Notto on Mar 1, 2024
Dear, Anthony. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Kerry

Stayed 4 nights in Feb 2024
Response from Notto on Feb 24, 2024
Dear, kERRY. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

4/10 Poor

Stephen

Travelled with partner
Liked: Staff & service
Property had loud music till 4am on first night. When we arrived from ferry had to bring all our bags to resort which was 1/2 a mile walk In blistering sun and humidity. The pool was green and not well kept. Staff was very friendly
Stayed 2 nights in Feb 2024
Response from Notto on Feb 22, 2024
Dear, Stephen. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. Thank you again for sharing your experience. finally will say apologies for make you fill unhappiness stay with us. Sincerely, Front Office Manage

10/10 Excellent

michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Notto on Feb 22, 2024
Dear, Michelle. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Antara

Stayed 1 night in Nov 2023
Response from Notto on Feb 22, 2024
Dear, Antara. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Mette Janne

Stayed 3 nights in Feb 2024
Response from Notto on Feb 22, 2024
Dear, mette. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Elsa

Stayed 3 nights in Feb 2024
Response from Notto on Mar 21, 2024
Dear, Elsa. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
A cool property on Phi Phi. Love the individual bungalows/huts. Beautiful view on the water and nice pool. Great wifi with smart tvs, AC is great in the room. Bed was comfortable. It is loud at night but the whole island seems to be. Staff was great and accommodating the entire stay
Stayed 4 nights in Feb 2024
Response from Notto on Feb 17, 2024
Dear, William. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one.\Sincerely, Front Office Manage

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I can’t recommend this hotel enough. We stayed for 3 nights it is absolutely stunning like a tropical paradise. The pool area is also fab and right next to the beach. I did read reviews about the noise before we came and was a little worried but it wasn’t an issue for us. I’m not sure if this is because our hut was towards the back in the garden section but it didn’t really bother us at all. Would book again in a heartbeat.
Stayed 3 nights in Feb 2024
Response from Notto on Feb 15, 2024
Dear, Megan. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

6/10 Okay

ANDREW

Ear plugs required on an evening
The hotel is beautiful and the pool bar and staff are super. During the day the hotel is incredible. However when the sun light goes. The neighbouring bars and restaurant crank up the volume of the music and this goes on until 4:30AM every morning. Every guest were complaining but with the rooms made from bamboo the hotel staff can’t do anything else. Overall a great hotel for location and during the day.
Stayed 3 nights in Feb 2024
Response from Notto on Feb 15, 2024
Dear, Andrew. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Sandra

Stayed 4 nights in Jan 2024
Response from Notto on Mar 21, 2024
Dear, Sandra. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this property, grounds were clean, staff was always attentive, food was excellent especially the buffet breakfast. Nice walkable distance to town, a little piece of paradise. We had a pool view room just steps off our deck, we were advised immediately after booking that it would be loud in the evening, this was loud club music from about 9pm to 3am, we didn’t mind too much, just prepared with ear plugs (they even provided them for us) perhaps staying further off the beach would be a little quieter. Regardless this music was not from the property so it was out of their control. Highly recommend
Stayed 3 nights in Jan 2024
Response from Notto on Feb 4, 2024
Dear, Leanne. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

2/10 Terrible

Clare

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property looks amazing in pictures. We are a retired couple in our 50’s and thought this would be a good place to stay for a few nights. We arrived at 2 pm and were ready for a swim. The pool was so cloudy and gross that we didn’t get in. There were people at the pool bar in the pool for way ho long not to get out to use the washroom. The bamboo villas were cute and clean but very tiny. No room to put an open suitcase anywhere. We went out for dinner and the island was beautiful. We came back at 7:30 pm and there was loud house music playing somewhere close by. We went to our room and tried to watch a show on our computer. The music was so loud you could feel the base in you chest. The villas have zero sound proofing. You can hear the people in the next villa talking. The music went on until 3am. We stayed one night and booked a place in Phuket to escape. We had an amazing breakfast at the resort with lots of options. When I went to the front desk to let them know we were leaving early they gave me a sheet to fill out to advise of the reason. This is obviously a very common occurrence as they had a stack of these forms ready to go. If I was 20 and wanted a good place to go party and sleep in this might be it. Not good for anyone who likes a clean pool and going to bed at a reasonable hour.
Response from Notto on Feb 3, 2024
Dear, Clive. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. Thank you again for sharing your experience. finally will say apologies for make you fill unhappiness stay with us. Sincerely, Front Office Manage

6/10 Okay

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely but bring ear plugs
A beautiful resort. Lovely rooms. BUT incredibly noisy with nearby music until 3am.
Stayed 1 night in Jan 2024
Response from Notto on Feb 2, 2024
Dear, Joanne. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. Thank you again for sharing your experience. finally, will say apologies for make you fill unhappiness stay with us. Sincerely, Front Office Manage

4/10 Poor

Teresa

Travelled with partner
We did not like our stay here. It was much too loud,till 4am Ruined our next day being so tired
Stayed 1 night in Jan 2024
Response from Notto on Feb 2, 2024
Dear, Teresa. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. Thank you again for sharing your experience. finally, will say apologies for make you fill unhappiness stay with us. Sincerely, Front Office Manage

8/10 Good

Zay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is not crowded which is great if you want a bit more relaxing environment. Just keep in mind that the room is made with bamboos so you will hear music playing from nearby clubs until like 2:30 am. The beach in front of hotel is ok but not that good for swimming. There is an old abandoned building right next to hotel, so you will see some piles of trash around there. The hotel is within a walking distance to many restaurants and bars as well as to the pier.
Stayed 3 nights in Jan 2024
Response from Notto on Jan 27, 2024
Dear, ZayWe very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

8/10 Good

Frederico, Montréal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment but as it is bamboo walls the loud music from outside at night is not OK
Stayed 2 nights in Jan 2024
Response from Notto on Jan 27, 2024
Dear, Frederico. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

8/10 Good

Magnus

Stayed 3 nights in Jan 2024
Response from Notto on Jan 27, 2024
Dear, Magnus. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

6/10 Okay

Philippa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were sweet and helpful and location is convenient for the pier. But service at the pool was slow and there was no ‘table’ service. They did email ahead of trip to say they were not responsible for noise outside the hotel and it was very noisy. Not helped by tree maintenance work starting up at half midnight around the rooms.
Stayed 2 nights in Jan 2024
Response from Notto on Jan 27, 2024
Dear, Phlippa. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

6/10 Okay

henrik

Stayed 3 nights in Jan 2024
Response from Notto on Jan 27, 2024
Dear, Hennik. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
We arrived at the pier and there was a guy with a board with the hotel name. He grabbed our luggage and walked us to the hotel. As soon as we arrived we were greeted with a drink. We arrived early but we only had to wait ten minutes for our room. Really great service from start to finish. The room was spotlessly clean with great amenities. The pool area was gorgeous overlooking the beach. Breakfast there was so much choice. Would come back to this hotel it’s the best we have stayed in Thailand. Yes there is noise in the evening but it didn’t bother us, go join in the fun. We also enjoyed watching Netflix and sitting on the balcony..
Stayed 1 night in Jan 2024
Response from Notto on Jan 27, 2024
Dear, Amy. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Linda

Stayed 2 nights in Jan 2024
Response from Notto on Jan 9, 2024
Thank you for staying with us,

10/10 Excellent

Hanane

Stayed 2 nights in Dec 2023
Response from Notto on Jan 9, 2024
Thank you for staying with us,

6/10 Okay

Nina

Disliked: Cleanliness
The hotel needs to improve its cleanliness URGENTLY!!!! There was hair in the bathroom when we check in, spider webs and dust everywhere!!!!!!!!!!!!!!!
Stayed 4 nights in Dec 2023
Response from Notto on Dec 29, 2023
Dear, Nina. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Adriana

Stayed 3 nights in Dec 2023
Response from Notto on Dec 25, 2023
Dear, Adriana. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid, Avoid, Avoid!!!!
Don’t be fooled by the photos of the hotel, it’s a horrendous place to visit. Loud music is played every night until 2:30am, to the point where your bed shakes!!! Hotel staff don’t care. Rooms aren’t at all sound proof, you can hear everything. Monkeys take food from the restaurant. Shower floods bathroom due to poor design and subsequently the bathroom is damp. Stupidly over priced and at best a 2 star.
Stayed 2 nights in Dec 2023
Response from Notto on Dec 25, 2023
Dear, Sir or Madam. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. Sincerely, Front Office Manage

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visually, the best hotel I've ever stayed so far. The swimming pool is amazing and the rooms are very particular, although a bit small. Walking between bungalows in the jungle and reaching the beach in a few steps is priceless. Not many mosquitos using the repellent, I was expecting more. Location is convenient, 10 minutes walk to the city center. Staff brings your luggages from the pier to the hotel at check-in and check-out, which is great. Taxi boat available at the hotel, and also SUP/canoa free for 1h. Now the cons. Food is mediocre both at breakfast and pool bar, they should definitely find a chef. Rooms are not noise-isolated so you can hear the nearby beach club (which is ok) and people talking in the other rooms (not great). The beach in front of the hotel is quite dirty, not good to swim. Late checkout is 15€/h, quite expensive.
Stayed 2 nights in Dec 2023
Response from Notto on Dec 20, 2023
Dear, Marco. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage

10/10 Excellent

Oscar

Stayed 2 nights in Dec 2023
Response from Notto on Dec 20, 2023
Dear, Oscar. We very much appreciate your review regarding your stay with us. It is always a pleasure to receive your feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you next time as the previous one. Sincerely, Front Office Manage