Superior Double Room (Historic) | View from room
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Reviews of Hotel Chesa Grischuna

3 out of 5
Hotel Chesa Grischuna
Bahnhofstr. 12, Klosters-Serneus, GR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 54 reviews" "
Rating 8 - Good. 9 out of 54 reviews" "
Rating 6 - Okay. 2 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Maryam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Ethel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm hospitality
Stayed 2 nights in Jun 2022

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing long weekend stay at Hotel Chesa Grischuna. The hotel and village of Klosters are magical. The hotel proprietor and staff were responsive and kind. The proprietor went out of her way to provide vegan breakfast options at the hotel, identify other local vegan dining options, and to suggest hikes and other activities. Staying at the Hotel Chesa Grischuna was the best decision I made during my Switzerland trip.
Stayed 4 nights in Jun 2022
Response from Hotel Chesa Grischuna Klosters on Jun 27, 2022
Thank you so much for your review. Yes, we like to help our guests feel "at home" and are pleased to hear that you had a good stay in Klosters. We hope to welcome you again in the future. Best wishes Hotel Chesa Grischuna, Barbara

10/10 Excellent

Iliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service and a beautiful property. We loved staying and will return.
Stayed 2 nights in Sep 2021
Response from Team of Chesa Grischuna on Oct 5, 2021
Thank you very much for your nice feedback. See you soon!

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, perfect location, next to Coop supermarket and services, free parking. Charming room all decorated with wood. Nice bathtub. Recommended!
Stayed 1 night in Aug 2021
Response from Romantik Hotel Chesa Grischuna on Sep 7, 2021
Thank you very much for your nice review. We are happy that you have enjoyed your stay with us. See you soon

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The service at this hotel was great. The rooms are a bit old but that adds to the charm. We stayed in the Annex which is a bit of a walk from the main building but is closer to the ski lift.
Stayed 2 nights in Mar 2021
Response from Romantik Hotel Chesa Grischuna on Apr 7, 2021
Thank you very much for your feedback and for your nice words about our service and personal. We are a historic hotel, our building are under monument protection, and we try to keep everything authentic, also when we renovate the rooms. We hope, that you have enjoyed your stay in Klosters. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, central location and friendly service
Stayed 2 nights in Jul 2020
Response from Family Guler on Aug 4, 2020
Many thanks for your kind comment.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The property is a beautiful example of classical Swiss alpine architecture. The location is centrally located and convenient to public transportation. The restaurant is excellent. The staff are friendly and helpful.
Stayed 2 nights in Jan 2020

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel for a Family Ski Weekend
We loved our stay at this charming inn! The service was wonderful from beginning to end, with friendly and accommodating hosts. Our family room in the Chalet was comfortable and very large. (Do note, however, that the Chalet is about a 2 minute walk from the main hotel.) Breakfast was just right (nothing fancy, but top quality.) Parking was exceptionally convenient. Hotel was about a 5 minute walk from the cable car -- superior location for skiers.
Stayed 1 night in Jan 2020
Response from Familie Guler on Jan 8, 2020
many thanks for your generous comments. We enjoyed your visit and hope you will be back sometimes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, lovely stay!!
Warm welcome from the lovely staff at reception, great breakfast, free parking, free ski lift passes. The room was clean & very comfortable room with a welcoming fruit basket & bottled water. Even though it was Sunday there were quite a few bars & restaurants open.
Stayed 1 night in Jul 2019
Response from Guler family on Aug 13, 2019
Many thanks for your generous comments. We hope you enjoyed your journey through Switzerland and look forward to welcoming you again to our hotel on another occasion

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Highly recommend.
This stay was in every way perfect. The hotel is charming and historic. Everything is clean and beautifully appointed. The service was outstanding, from great recommendations for things to do from the front desk, to the daily home made marzipan available for guests, to the farewell gifts to adults and children. Each evening, beds are turned down and towels refreshed. Everything we needed was taken care of. I have nothing to fault. This was a dream stay in a dream location, so central to everything. Our room had a balcony overlooking the main street. It was the quintessential Swiss experience. Can't recommend it highly enough. I'd stay here again in a heartbeat.
Stayed 7 nights in Mar 2019
Response from Chesa Grischuna on Apr 3, 2019
Many thanks for your generous comments. It was a pleasure to welcome you and your family to our hotel and we are glad you enjoyed your stay to the most. We hope you all had a pleasant journey home and look forward to seeing you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019
Response from Chesa Grischuna on Mar 13, 2019
thank you for your comments, we hope to see you back in Klosters some time

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming historic hotel in great location. Wonderful staff and service. Delightful bar and restaurant. Don’t miss the nine-pin bowling alley with murals by Alois Carigiet (A Bell for Ursli).
Stayed 7 nights in Feb 2019
Response from chesa Grischuna on Mar 13, 2019
thank you for your generous comment

10/10 Excellent

Harald, Martha's Vineyard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A secret treasure in the mountains. Beautiful alpine architecture.
Stayed 2 nights in Sep 2018

10/10 Excellent

Victor, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Family visit for short skiing break. The hotel was really lovely with a warm welcoming reception. Right from the start it felt good. The restaurant is excellent with a good choice and great wines. Thank you for providing us with great memories.
Stayed 4 nights in Feb 2018

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent choice
Cosy boutique hotel which has great charm with excellent food, very good service and very close to the ski lifts. I will undoubtedly look forward to returning many times.
Stayed 8 nights in Jan 2018

10/10 Excellent

Angela, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Beautiful small family run hotel😊Very romantic and cosy and everything immaculate.
Stayed 7 nights in Jan 2018

10/10 Excellent

Randi, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
This was a very nice place to call home with extremely nice and helpful people behind the desk. The breakfast was super and I found it a nice suprise to find an English Bible on the night stand. Thank you!
Stayed 1 night in Sep 2017

10/10 Excellent

Caroline, Hook Norton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at tasteful, historic hotel.
A memorable stay in a beautiful, timeless room with all the amenities the modern traveller could require. The hotel's history is present in every corner and we enjoyed reading about the hotel's past. We were made very welcome by the owners and given friendly information on where to go walking with our labrador (who was also welcome at the hotel, and even joined us for a sumptuous breakfast!) We are looking forward to returning one day soon.

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut
Stayed 1 night in Sep 2022

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Frühstück
Stayed 1 night in Jun 2022
Response from Hotel Chesa Grischuna, Klosters on Jun 21, 2022
Wir bedanken uns für Ihre gute Bewertung und freuen uns Sie bei einer anderen Gelegenheit willkommen zu heissen..

8/10 Good

Ngodup

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Barbara Rios Guler on Aug 24, 2021
Wir bedanken uns für die Zeit, die Sie sich genommen haben, Ihre Unterkunft bei uns im Chalet zu bewerten.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Romantik Hotel Chesa Grischuna on Aug 3, 2021
Vielen Dank für Ihre Bewertung, wir freuen uns sehr darüber, dass Sie sich bei uns gut gefühlt haben. Freundliche Grüsse Eszter Beli Romantik Hotel Chesa Grischuna

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Romantik Hotel Chesa Grischuna on May 14, 2021
Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie bei uns eine schöne Zeit hatten und wünschen Ihnen alles Gute! Romantik Hotel Chesa Grischuna Eszter Beli

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from Romantik Hotel Chesa Grischuna on May 14, 2021
Vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie eien schöne Zeit bei uns hatten und wünschen Ihnen alles Gute! Romantik Hotel Chesa Grischuna

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Romantik Hotel Chesa Grischuna on Apr 7, 2021
Vielen Dank für Ihr positives Feedback, wir freuen uns sehr darüber, dass Sie eine schöne Zeit in der Chesa Grishcuna verbracht haben.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Angestellten im Service, wie an der Rezeption und die für die Zimmer zuständig sind sind wohltuend freundlich. Jeder natürlich auf seine Art. Wir fühlten uns nicht bedient, sondern verwöhnt. Es ist alles sehr klassisch und authentisch.
Stayed 4 nights in Jan 2021
Response from Romantik Hotel Chesa Grischuna on Feb 11, 2021
Vielen Dank für ihre Bewertung, es freut uns sehr, dass Sie zufrieden waren.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
All excellent, had a great time. They are great in terms of hospitality management and the place is charming. Will definitely go back!
Stayed 2 nights in Jan 2021
Response from Chesa Grischuna on Jan 15, 2021
Dear Anonymus We are very happy that you have enjoyed your stay in our hotel and in ourrestaurant. Best wishes

10/10 Excellent

Gaviosula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supertoller service,sehr nettes,freundliches personal.optimales zimmer mit hunden,sehr zuvorkommend.
Stayed 3 nights in Dec 2020
Response from Hotel Chesa Grischuna, Barbara Rios Guler on Jan 5, 2021
Wir danken Ihnen für Ihre positive Bewertung und freuen uns, Sie bei einer anderen gelegenheit wieder willkommen zu heissen.

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal. Schönes Zimmer. Gutes Morgenbuffet.
Stayed 6 nights in Aug 2020
Response from Barbara on Aug 31, 2020
Herzlichen Dank für Ihre tolle Bewertung. Wir werden gerne Ihre Aussage an unsere MitarbeiterInnen weiterleiten.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Freundlicher und guter Service, Hotel einen historischen Gebäude entsprechend
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war sehr gut, das Haus hat viel Charme, sehr freundlich
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nette Leute. Das Haus ist rustikal und sehr gepflegt.
Stayed 1 night in Aug 2019
Response from Familie Guler on Aug 15, 2019
Besten Dank für den erfreulichen Kommentar. Wir hoffen, Sie wieder einmal bei uns willkommen heissen zu dürfen

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr familiär und erholsam. Das Zimmer gemütlich und es hat uns an nichts gefehlt
Stayed 4 nights in Jul 2019
Response from Familie Guler on Aug 15, 2019
Herzlichen Dank für Ihr positives Feedback, wir teilen Ihre Komplimente mit unseren Mitarbeitern

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gepflegtes, historisches Hotel an zentraler Lage
Schönes, historisches Hotel, zentral in Klosters gelegen. Obwohl es sich hier um ein historisches Gebäude handelt, ist dieses sehr gut gepflegt und das Zimmer war nett eingerichtet und ruhig. Das Frühstücksbuffet war inbegriffen. Daneben haben wir auch das Abendessen im Restaurant sehr genossen. Es gibt hier auch sehr leckere, vegetarische Gerichte. Das Personal war sehr freundlich und hilfsbereit. Wir würden jederzeit wieder hier übernachten, insbesondere auch durch die zentrale Lage in der Nähe des Bahnhofs und der Bergbahn.
Stayed 1 night in Jul 2019
Response from Familie G. on Jul 30, 2019
Herzlichen Dank für Ihren reizenden Kommentar. Wir teilen Ihre Komplimente mit unseren Mitarbeitern, ein grosser Ansporn für uns alle.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Eva, VIllette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr hübsches, altmodisches Hotel, super gelegen
Stayed 4 nights in Jan 2019
Response from Chesa Grischuna on Mar 15, 2019
wir haben uns über Ihren Besuch und den netten Kommentar gefreut.

8/10 Good

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Chesa Grischuna on Mar 13, 2019
thank you for your stay with us and for your comments

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket fint hotell, personlig service, gammal stil, fantastiska omgivningar
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sùsses Hotel mit Charme, geräumiges Zimmer, gute Lage für Wanderungen und Weiterreise über Pass.
Stayed 1 night in Sep 2018

10/10 Excellent

Xiaofeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel! Klosters is even better sightseeing purpose than her nearby popular place (my own feeling)
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel und sehr nettes Personal dorekt am Skilift. Klasse Frühstück!
Stayed 2 nights in Dec 2017

10/10 Excellent

Angel Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien engeneral.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Sehr zentral. Auch sonst super! Leider etwas ältlicher Teppichboden im Zimmer.