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"The daily breakfast buffet was terrific, a Variety to suit most tastes, including the traditional Japanese dishes. Make sure it’s included with your stay! Don’t forget the complementary late night, Ramen, the hotel provides. The Onsen bath is a must Experience. May not be a cup of tea for everyone, but try at least once I’d say. Toiletries and amenities provided by hotel was exceptional, check in with clothing is all you need. Shoes are not allowed on property must be placed in locker at lobby, but sandals and socks will be provided to you. Enjoy the full experience!"

"We loved the central location. Easy to walk to most things. The only thing I did not care for was the pool area. Hard to use and very rigid. Felt like I was being watched for rule breaking. Not an area for children"

"The room was very nice & clean. Quite spacious. Wayyy more spacious than hotels in Tokyo. The TV has internet, YouTube & Netflix for you to watch before sleep. It has potable water too. Lovely."

"The public areas are gorgeous. Downstairs there is a lounge with generous snack options as well as onsen.I'm in a wheelchair and my needs are unique. The room is barely wheelchair accessible and the entry to the bathroom is not. That was not a problem for me but I warn other wheelchair users they would not be happy here. I needed a roll in shower which it had. Breakfasts were excellent and their French toast is the best I've ever had with incredibly custardy interior. Dinner on the other hand presented few options with beef or chicken only prepared sous vide and by preorder. There are not many dining options in the area."

"We like the location, it’s very convenience and it’s a walking distance to the Osaka station. The staff are very friendly & helpful. The room is nice & clean. I would definitely recommend this hotel. "

"Staff was very friendly and the room was excellent. We got a great view of universal studios from our room and it looked amazing at night. "

"Amazing hotel, amazing location. Exceptional and friendly staff especially Jack at the entrance! Thank you for everything Jack! You are amazing!"

"I will use same hotel if I have to to Japan next time. "

"I liked the hotel overall. I rated low on eco friendly because they use single use plastic water bottles and they use Keurig style coffee pods in the lobby. The thermostat in the room was not user friendly and the room never reflected the temperature that was displayed. I enjoyed staying there. Would recommend to a friend. I really loved the shower bath room! "