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Reviews of Kimberley Anne Small Luxury Hotel

4 out of 5
Kimberley Anne Small Luxury Hotel
60 Mac Dougall Street, Royldene, Kimberley, Northern Cape

Reviews

9.4

Exceptional

Rating 10 - Excellent. 15 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Yvette on Sep 30, 2019
Dear Anonymous thanks for a great review

10/10 Excellent

Hannes, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were friendly and competent. The rooms were beautiful and were serviced throughout the day. The restaurant - 5 star.
Stayed 2 nights in Jun 2019

10/10 Excellent

Lourencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The hotel was amazing rooms beautiful. The staff was very friendly and the dinner was outstanding wil definitely stay there again.
Stayed 1 night in Jan 2019
Response from KA on Jan 30, 2019
Good day Lourencia, We appreciate your feedback and are glad you enjoyed your stay. We look forward to having you stay with us again soon. Thanks from the Kimberley Anne team.

10/10 Excellent

AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Abey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from KA on Oct 17, 2018
Dear Abey, Thank you for your great rating of Kimberley Anne Hotel. We pride ourselves on keeping our guests happy and appreciate your time in rating us. We hope to see you at the hotel again soon. Warm regards from the Kimberley Anne team.

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from GM on Jul 25, 2018
Dear Anthea your great review is much appreciated. Warm regards from the KA Team

10/10 Excellent

Ed, Harare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place . Staff was excellent
Stayed 6 nights in Jul 2018
Response from GM on Jul 25, 2018
Dear Ed, thank you for your lovely feedback. Our staff are well known for their friendliness. We hope to welcome you back soon in true KA style. Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kimberly Pearl
An absolutely wonderful hotel to stay at. I have no complaints and can only congeatulate the owners on creating a pearl in Kimberly. We will be back.
Response from Yvetted on May 10, 2018
Dear Pearl, thank you for your gem of a review. We are so proud when we receive such wonderful feedback. We hope to welcome you back very soon in true Kimberley Anne style hospitality. Warm regards

8/10 Good

Lesley

Liked: Cleanliness, property conditions & facilities, room comfort
A bit mixed
Very nice room. The on site restaurant was excellent at night but breakfast was a bit of a shambles. It took about half an hour to get 4 slices of toast. The swimming pool was the size of a small fish pond so don't expect to go for a swim.
Response from General Manager on Apr 25, 2018
Dear Lesley Thank you for your feedback. We are very proud of our Copper Oryx Restaurant. I will follow up the breafast that was not up to your expectations with the kitchen. Warm regards m

6/10 Okay

ANDREW

Liked: Cleanliness, room comfort
Not bad for kimberley but not small luxury hotel
Not really friendly Rooms small and cluttered Small beds
Response from General Manager on Apr 20, 2018
Dear Andrew, on this visit you were accommodated in a Executive room with a queen size extra length bed, in future can we recommend that you book a Superior room type with a King size bed. Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not in Kimberley
I was delighted to find this little gem in Kimberley, no pun intended. It will be my hotel of choice for any further visits to Kimberley.
Stayed 1 night in Jan 2018

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Nice and friendly
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Very nice rooms and friendly staff, only something like 15-17 rooms in total so it's rather quiet. However there is nothing to do around the hotel, but they provide a shuttle service.
Stayed 2 nights in Oct 2017

8/10 Good

Charl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True botique hotel with outstanding restaurant
Overall a very positive experience with excellent food and service. Unfortunately our stay was spoiled due to some irritating noise in the room that made it impossible to sleep. The manager on duty confirmed the noise and offered to move us to another room at 3AM which allowed us some sleep.

10/10 Excellent

Shun Kuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean
goodtostay

10/10 Excellent

Nobukhosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kimberley's Diamond
Fantastic service and excellent breakfast offering

10/10 Excellent

Brian, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great luxury boutique hotel, with great décor.
The hotel is a beautiful retreat to the blandness of the rest of Kimberley hotels. The décor is modern but still classic, rich and the right hint of luxury. The restaurant lacks a little intimacy but food is superb and staff where knowledgeable, friendly and service was fast. Bar area is too small and closed at 9.45pm which is very disappointing for a guest after a relaxing after dinner drink. If this was improved hotel would be perfect. Still would always go back when travelling to Kimberley.
Response from General Manager on Jan 10, 2017
Dear Brian. Thank you for your kinds words. In terms of serving alcoholic refreshments we are by law only allowed to serve it untill 22:00. We trust to welcome you back soon. Warm Kimberley Anne regards

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Reception staff act as though they are doing you a favour. Beautiful hotel, but unfortunately not sound proof - likely due only to open space underneath door Wonderful breakfast
Response from General Manager on Jan 10, 2017
Dear Anonymous Thank you for your review. We value your comments and will use it to better our service. Warm Kimberley Anne regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines Hotel auf hohem Niveau
Ein schönes kleines Hotel mit einem hervorragendem Service. Bemerkenswert ist die Küche. Unvergessen bleibt jedoch die Herzlichkeit des Personals.
Stayed 2 nights in Oct 2018
Response from Kimberley Anne on Oct 31, 2018
We appreciate your feedback and are glad you enjoyed your stay. We look forward to having you stay with us again soon. Thanks from the Kimberley Anne team.

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lieu magnifique, hôtel magnifique chambre très belles, restaurant très correct bon petit déjeuner
Stayed 1 night in Feb 2018