6/10 – Acceptable
Holly
Voyage d’affaires
7 août 2025
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel, commodités
The property is clean and updated. However, you are right next to I-35 so the freeway is very loud at all times. Additionally, they avertise breafast as an amenity but their breakfast is a Nature's Valley granola bar or a packaged honeybun and coffee. So be ware you will not get an actual breakfast, just prepackaged snacks. Furthermore, once you arrive to the property they have you give them an additional $50 deposit that should be returned to you at the end of your stay. However, if a single towel is "stained" by makeup or dyed hair bleeding after being washed, they will keep at least half of your deposit. The front desk staff is unpersonal and if you call to ask about why you did not get your deposit back they will tell you to speak to the manager but cannot tell you when the manager will be there as according to them, they do not know his schedule because he just "rabdomly pops in." The manger does respond within 24 hrs to emails, so that is a plus. I was really hopeful with this place and had planned to stay here reach week for the next year while I was in town for work, and even willing to overlook the lie about serving breakfast. I planned to just bring earplugs to sleep with and drown out the loud noise from the freeway. But they lost my business when they kept my deposit because a single towel was "stained" though I have had dyed hair for over 10 years and even if the color bleeds into my towels at home, it always washes out in the washer with laundry detergent.
Holly
Séjour de 2 nuits en août 2025