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Crowne Plaza Key West-La Concha

Photo gallery for Crowne Plaza Key West-La Concha

Featured Image
Outdoor pool, open 8:30 AM to 7:00 PM, sun loungers
Outdoor pool, open 8:30 AM to 7:00 PM, sun loungers
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated

Overview of Crowne Plaza Key West-La Concha

Crowne Plaza Key West-La Concha

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
430 Duval St, Key West, FL, 33040

Explore the area

  • Popular LocationSan Carlos Institute - Casa Cuba1 min walk
  • Popular LocationMallory Square9 min walk
  • Popular LocationSouth Beach15 min walk
  • AirportKey West, FL (EYW-Key West Intl.)13 min drive

Choose dates to view prices

About this area

Key West

Located near the beach, Crowne Plaza Key West-La Concha is in Key West's Key West Historic District neighborhood, a walkable area with good shopping. Mel Fisher Maritime Museum and Key West Shipwreck Museum are cultural highlights, and some of the area's notable landmarks include Mallory Square and Harry S. Truman Little White House. Nancy Forrester's Secret Garden and Florida Keys Eco - Discovery Center are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and ecotours. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • San Carlos Institute - Casa Cuba - 1 min walk
  • Nancy Forrester's Secret Garden - 5 min walk
  • Harry S. Truman Little White House - 6 min walk
  • Mallory Square - 9 min walk
  • South Beach - 15 min walk

Getting around

  • Key West Intl. Airport (EYW) - 13 min drive

Restaurants

  • 430 Duval — 1 min walk
  • Wine-O — 1 min walk
  • Cafe Marquesa — 3 min walk
  • Fogarty's — 3 min walk
  • Lobo's Mixed Grill — 3 min walk

About this property

Crowne Plaza Key West-La Concha

Romantic Key West hotel in Key West Historic District, walk to Duval Street
Along with 2 restaurants, this hotel has an outdoor pool and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar, and a coffee shop/café are onsite. All 160 individually decorated rooms feature free WiFi and pillowtop beds. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Crowne Plaza Key West-La Concha offers 160 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Onsite parking includes off-street options
  • Area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 5-20 per person
  • 2 restaurants and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Health club
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:00 AM
Minimum check-in age - 24

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 2 2020 to December 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00
  • Spring Break deposit: USD 250 per stay (for stays between 1 March - 31 March)
  • Destination fee: USD 40 per accommodation, per night. This fee does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:30 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Concha
Crowne Plaza Concha Hotel
Crowne Plaza Concha Hotel Key West
Crowne Plaza Concha Key West
Crowne Plaza Key West
Key West Crowne Plaza
Concha Hotel Key West
Concha Hotel
Concha Key West
Crowne Plaza Key West Concha
Crowne Plaza Key West-La Concha Hotel
Crowne Plaza Key West-La Concha Key West
Crowne Plaza Key West-La Concha Hotel Key West

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 543 out of 1289 reviews
5 - Excellent 42%
Rating 4 - Good. 380 out of 1289 reviews
4 - Good 29%
Rating 3 - Okay. 192 out of 1289 reviews
3 - Okay 15%
Rating 2 - Poor. 100 out of 1289 reviews
2 - Poor 8%
Rating 1 - Terrible. 74 out of 1289 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Convenient to everything / walking distance to bars restaurants etc. Bathroom was extremely small.
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to the point of interest
Stayed 3 nights in Jul 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is pretty but the walls are thin, the toilet is loud, the tub was clogged and it was dark in the room. The window to our room was facing the lobby and the stairs so we heard everyone come and go when we were trying to sleep. The staff wasn’t friendly at all. The valet/doorman was a waste of their money. The first night the power came on and off which made the alarm go off. The second night a drunk stranger banged on our door at 4 am. We did not enjoy the stay for the amount of money they charged. And they tried to compensate us with a one night destination fee 43.00!! When the front desk took all three nights off $120. Destination fee they only credited me $86.00. And the manager never responded to our email! We will never go back to that place. Over priced and under delivered!
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The location was right on Duval Street and we loved the history of the hotel. The staff was very friendly and accommodating.
Stayed 4 nights in Jul 2021

2/5 Poor

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with our stay. Our room key never worked requiring us to get fresh ones multiple times a day. We called for fresh towels and they never arrived. The fire alarm went off at 3am. Overall not worth the price.
Stayed 3 nights in Jul 2021