Title: Custom House Inn - Latest Reviews, Deals & Photos 2025 - Expedia.ca

 

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# Custom House Inn

Motel in Key West, steps from Duval Street

![Exterior](https://images.trvl-media.com/lodging/97000000/96090000/96088600/96088517/a0519a37.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Terrace/patio](https://images.trvl-media.com/lodging/97000000/96090000/96088600/96088517/3da3da83.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Sunshine State | Private kitchenette](https://images.trvl-media.com/lodging/97000000/96090000/96088600/96088517/268e15d4.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Citrus Queen | Private kitchenette](https://images.trvl-media.com/lodging/97000000/96090000/96088600/96088517/b02b955a.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Sunshine State | Living area](https://images.trvl-media.com/lodging/97000000/96090000/96088600/96088517/38ba913f.jpg?impolicy=resizecrop&rw=297&ra=fit)

-   Overview
-   Rooms
-   Location
-   Policies

Custom House Inn provides a charming retreat in the center of Key West. Guests relax on the sun-filled terrace, connect easily with in-room WiFi, and benefit from attentive concierge services that help unlock the best local experiences.

8.6

Excellent

## Popular amenities

-   Kitchen
    
-   Air conditioning
    
-   Free WiFi
    

## Room options

### Check availability for these dates

Tonight

[Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=96088517&PinnedHotelID=96088517&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=96088517&PinnedHotelID=96088517&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=96088517&PinnedHotelID=96088517&HadPinnedHotel=true&regionId=-1&adults=2)

This weekend

[Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=96088517&PinnedHotelID=96088517&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=96088517&PinnedHotelID=96088517&HadPinnedHotel=true&regionId=-1&adults=2)

Next weekend

[Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=96088517&PinnedHotelID=96088517&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=96088517&PinnedHotelID=96088517&HadPinnedHotel=true&regionId=-1&adults=2)

![Chicken Run](https://images.trvl-media.com/lodging/97000000/96090000/96088600/96088517/1f32ea52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Chicken Run

### Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Kitchenette

Mini-fridge

TV

Premium bedding

-   1 bedroom
    
-   Sleeps 4
    
-   1 King Bed and 1 Queen Sofa Bed
    

![Birds of a Feather | Living area](https://images.trvl-media.com/lodging/97000000/96090000/96088600/96088517/6424a52d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Birds of a Feather

### Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Kitchenette

Mini-fridge

TV

Premium bedding

-   1 bedroom
    
-   Sleeps 4
    
-   1 King Bed and 1 Queen Sofa Bed
    

![Citrus Queen | Private kitchenette](https://images.trvl-media.com/lodging/97000000/96090000/96088600/96088517/b02b955a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Citrus Queen

### Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Kitchenette

Mini-fridge

TV

Premium bedding

-   1 bedroom
    
-   Sleeps 4
    
-   1 King Bed and 1 Queen Sofa Bed
    

![Sunshine State](https://images.trvl-media.com/lodging/97000000/96090000/96088600/96088517/c781ca7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Sunshine State

### Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Kitchenette

Mini-fridge

TV

Premium bedding

-   1 bedroom
    
-   Sleeps 4
    
-   1 King Bed and 1 Queen Sofa Bed
    

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.55935%2C-81.80564&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WOsxQRpFcHO62aUZ3SuNRggsid4=)

124 Duval St, Key West, FL, 33040

#### What's nearby

-   Duval Street - 1 min walk - 0.0 km
    
-   Key West Aquarium - 1 min walk - 0.2 km
    
-   Mallory Square - 3 min walk - 0.3 km
    
-   Florida Keys Beaches - 3 min walk - 0.3 km
    
-   Harry S. Truman Little White House - 5 min walk - 0.4 km
    

#### Getting around

-   Key West Intl. Airport (EYW) - 14 min drive
    

#### Restaurants

-   ‪Sloppy Joe's Bar - ‬1 min walk
    
-   ‪Hog's Breath Saloon - ‬1 min walk
    
-   ‪Key Lime Pie Factory - ‬1 min walk
    
-   ‪Bagatelle - ‬1 min walk
    
-   ‪Rick's Bar - ‬1 min walk
    

## About this property

### Custom House Inn

Motel near Duval Street

Close to Mallory Square and Ernest Hemingway Home and Museum, Custom House Inn provides amenities like a terrace. Guests can connect to free in-room WiFi.

You'll also find perks like:

-   Smoke-free premises, tour/ticket assistance, and concierge services
-   Outdoor furniture

Room features

All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas.

Extra amenities include:

-   Bathrooms with showers and free toiletries
-   TVs with cable channels
-   Wardrobes/closets, separate sitting areas, and kitchenettes

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![Terrace/patio](https://images.trvl-media.com/lodging/97000000/96390000/96387000/96386935/2cfd2198.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Studio Suite | Living area](https://images.trvl-media.com/lodging/2000000/1710000/1709300/1709243/365028d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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## Property amenities

### Internet

-   Available in all rooms: Free WiFi
    
-   Available in some public areas: Free WiFi
    

### Parking and transportation

-   No onsite parking available
    

### Family friendly

-   In-room kitchenette
    
-   Mini-fridge
    

### Conveniences

-   Guidebooks
    
-   Virtual front desk
    

### Guest services

-   Concierge services
    
-   Proposal/romance packages
    
-   Tour and ticket assistance
    

### Outdoors

-   Outdoor furniture
    
-   Picnic area
    
-   Terrace
    

### Accessibility

-   No elevator
    

### More

-   Smoking not allowed
    

## Room amenities

### Bedroom

-   Pillowtop mattress
    
-   Premium bedding
    

### Bathroom

-   Free toiletries
    
-   Hair dryer
    
-   Private bathroom
    
-   Shampoo
    
-   Shower
    
-   Soap
    
-   Toilet paper
    
-   Towels provided
    

### Entertainment

-   TV with cable channels
    

### Food and drink

-   Champagne service
    
-   Coffee/tea maker
    
-   Kitchenette
    
-   Mini-fridge
    
-   Paper towels
    
-   Restaurant dining guides
    

### More

-   Air conditioning
    
-   Ceiling fan
    
-   Individual decor
    
-   Individual furnishings
    
-   Iron/ironing board
    
-   Separate sitting area
    
-   Window screens
    

## Policies

### Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

### Check-out

Check-out before 10:00 AM

### Special check-in instructions

There is no front desk at this property

Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance

A virtual front desk provides assistance to guests

### Access methods

Access code, private entrance

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

### Property payment types

## Important information

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

### We should mention

This property does not have elevators

### Property is also known as

Custom House Inn Motel

Custom House Inn Key West

Custom House by Brightwild

Custom House Inn Motel Key West

## Frequently asked questions

### Is Custom House Inn pet-friendly?

> No, pets are not allowed at this property.

### How much is parking?

> This property doesn't offer parking.

### What time is check-in at Custom House Inn?

> Check-in start time: 4:00 PM; Check-in end time: anytime.

### What time is check-out at Custom House Inn?

> Check-out is at 10:00 AM.

### Where is Custom House Inn located?

> Located in Key West Historic District, this motel is steps from Mallory Dock and Duval Street. Mallory Square and Florida Keys Beaches are also within 5 minutes.

## Have a question?

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## Custom House Inn Reviews

8.6

### Excellent

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

10 - Excellent

7

8 - Good

2

6 - Okay

0

4 - Poor

2

2 - Terrible

0

### 9.4/10

Cleanliness

### 9.0/10

Staff & service

### 8.8/10

Amenities

### 8.4/10

Property conditions & facilities

### 9.4/10

Eco-friendliness

### 10/10 Excellent

#### Reggie

Dec 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great little oasis right in the heart of it all

##### Reggie

Stayed 2 nights in Dec 2024

### 10/10 Excellent

#### Dennis

Dec 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location. Close to everything in Old Town. Surprisingly quiet considering all the noise outside. Beautiful, clean and charming inn.

##### Dennis

Stayed 2 nights in Dec 2024

### 10/10 Excellent

#### Sandra

Mar 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Custom House

The room was very clean and the location was great!!! Totally recommend!

##### Sandra

Stayed 1 night in Mar 2024

### 8/10 Good

#### Siddharth

Jan 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is right where all the action is on Duvall street. First timers need to prepared to deal with parking challenges. The room would have been perfect for just a couple but all in all served our family of four very well.

##### Siddharth

Stayed 1 night in Jan 2025

### 10/10 Excellent

#### Patricia J.

Mar 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a little loud, because we stayed at the Sunshine State room, which shared a wall with the bar.

##### Patricia J.

Stayed 3 nights in Mar 2024

### 8/10 Good

#### Megan

Jul 8, 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness

Able to check in early which was a plus! The room smelled, like musty/moldy. The room is updated and decorated nice. Location is second to none! Would stay here again in a different room.

##### Megan

Stayed 2 nights in Jul 2024

### 10/10 Excellent

#### jeff

Aug 24, 2023

Liked: Cleanliness, room comfort, communication

excellent location, very nice room, small but cozy. could have done without the construction at 8 am. but I understand as they are still building on. We will definitely go back.

##### jeff

Stayed 2 nights in Aug 2023

### 10/10 Excellent

#### Maria

Jan 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Citrus Queen room was perfect! The location couldn't be anymore convenient! =) And the GEMs (Guest Experience Mgrs) were absolutely amazing!! They kept me informed before, during, and after my stay! They responded to my questions quickly regardless of the time of day. They provided valuable information that made my trip to Key West amazing!

##### Maria

Stayed 2 nights in Dec 2023

### 4/10 Poor

#### Verified traveller

Jan 26, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

#### Custom House

Should be better disclosed that there is no parking at the property...overnight parking is $50 or more. Had difficulty opening the door with the code; took about 10 tries to get it to open. Right in the middle of Duval Street, so if you want the party scene, stay here

##### Verified traveller

Stayed 1 night in Jan 2024

### 4/10 Poor

#### Chelsea

Mar 4, 2024

Disliked: Property conditions & facilities

Broken locks - cleaning staff waiting outside door before 10 am- very small & only soap for one individual for one night!

##### Chelsea

Stayed 2 nights in Mar 2024

### 10/10 Excellent

#### Mary A

Jan 31, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### Mary A

Stayed 1 night in Jan 2024

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