I booked a king room. After booking I called the hotel because I need to be on the first floor due to a disability. When I spoke to the hotel they said they had one last room on the first floor and they would reserve it for us. I arrived at the hotel and was told (1) there were zero king rooms available and (2) the open double queens were on the 2nd and 3rd floors. WHAT?! It was almost midnight, we were exhausted from a long drive and needed rest. We eventually came to an agreement to stay in the double Queen accessible room on the first floor. The room was…fine. Until the air conditioner kicked on at 1am. It filled the entire room with a musty body odor smell. It was awful. We were exhausted and already in bed and knew there were no other rooms that could accommodate us. We stayed. In the morning we spoke to a manager, Kylie, who apologized for the inconvenience but said since we booked through Expedia there was nothing she could do about it and recommended we contact Expedia. Called Expedia who said they had to call the hotel. They offered 20% off. Over $200 for one night stay in a smelly, dank room and they offer 20%? No satisfaction guarantee? We are on the road and would’ve appreciated a complimentary night to make up or a refund or anything more than that. Nope. Even had Kylie call the general manager. 20% is all they would do and Expedia said they could do nothing else. I could’ve stayed in a musty king bed in another hotel for half the price.