Minibar, in-room safe, desk, iron/ironing board
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Reviews of Novotel Karawang

3.5 out of 5
Novotel Karawang
Jl. Raya Interchange Karawang Barat, Margakaya, Teluk Jambe Barat, Karawang, West Java

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 25 reviews" "
Rating 8 - Good. 10 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Todd

Travelled with family
Liked: Staff & service, room comfort
Was a nice hotel but the towel situation was weird. Super old towels in the rooms, and no towels at the pool.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2023

8/10 Good

Foo

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel
Nice hotel as it is new hotel. However surrounding has nothing.
Stayed 1 night in Dec 2018
Response from FOM on Aug 30, 2019
Dear Valued Guest, Warmest Greeting from Novotel Karawang, Thank you for the review and feedback for our Hotel. We will forward your feedback to our team, so we can improve our service to our guest. And we will always look forward to welcoming you back to our Hotel. Afif Khoiri General Manager

8/10 Good

Hata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cukup baik.
Stayed 1 night in Sep 2023

8/10 Good

Hata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for me.
Stayed 1 night in Aug 2023

10/10 Excellent

Masahiko, Kobe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Used for biz trip. Satisfied the staff help.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is quite clean and comfortable. Breakfast is delicious and fresh.
Stayed 1 night in Apr 2023

6/10 Okay

makoto

Liked: Cleanliness, property conditions & facilities, room comfort
ゴルフ場に近いので便利 ホテル自体は　値段の割に部屋はきれい
Stayed 1 night in Oct 2021
Response from Afif Khairi General Manager on Oct 13, 2021
Dear Mr. Makoto, Warmest Greeting from Novotel Karawang, Thank you for the review and feedback for our Hotel. We will forward your feedback to our team, so we can improve our service to our guest. And we will always look forward to welcoming you back to our Hotel. Regards Afif Khairi General Manager

6/10 Okay

makoto

Liked: Cleanliness, property conditions & facilities, room comfort
値段の割に部屋は綺麗 朝食もまあまあ 総合的には悪くない
Stayed 1 night in Mar 2021

8/10 Good

Hisao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Hisao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Morihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Kwangbok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Jooyong

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from FOM on Mar 17, 2020
Dear Mr. Jooyong, Warmest Greeting from Novotel Karawang, Thank you for the review and feedback for our Hotel. We will forward your feedback to our team, so we can improve our service to our guest. And we will always look forward to welcoming you back to our Hotel. Afif Khairi General Manager

8/10 Good

ななし

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に良かったです。
Stayed 1 night in Feb 2020
Response from FOM on Feb 13, 2020
Dear Valued Guest, Warmest Greeting from Novotel Karawang, Thank you for the review and feedback for our Hotel. We will forward your feedback to our team, so we can improve our service to our guest. And we will always look forward to welcoming you back to our Hotel. Afif Khairi General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しくてとても清潔、スタッフもしっかりしてました。窓から見える田んぼの風景が良かったです。
Stayed 1 night in Jan 2020
Response from FOM on Feb 13, 2020
Dear Valued Guest, Warmest Greeting from Novotel Karawang, Thank you for the review and feedback for our Hotel. We will forward your feedback to our team, so we can improve our service to our guest. And we will always look forward to welcoming you back to our Hotel. Afif Khairi General Manager

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from FOM on Nov 21, 2019
Dear Valued guest, Warmest Greeting from Novotel Karawang, Thank you for the review and feedback for our Hotel. We will forward your feedback to our team, so we can improve our service to our guest. And we will always look forward to welcoming you back to our Hotel. Afif Khairi General Manager

6/10 Okay

Yusan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
可もなく不可もなくといった感じ。 アメニティーグッズ関係が少ない感じがする。 トイレットペーパーも少ないのでヒヤヒヤします。
Stayed 1 night in Sep 2019
Response from FOM on Sep 16, 2019
Dear Mr. Yusan, Warmest Greeting from Novotel Karawang, Thank you for the review and feedback for our Hotel. We will forward your feedback to our team, so we can improve our service to our guest. And we will always look forward to welcoming you back to our Hotel. Afif Khairi General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from FOM on Aug 30, 2019
Dear Valued Guest, Warmest Greeting from Novotel Karawang, Thank you for the review and feedback for our Hotel. We will forward your feedback to our team, so we can improve our service to our guest. And we will always look forward to welcoming you back to our Hotel. Afif Khoiri General Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
アメニティ：シャンプー、ボディソープ、歯ブラシのみ 以前はコンディショナーもあったんですが、今はお願いしないとありません。あと１セットのみで２セット置いておいてほしいですねぇ。 食事はどんどんと内容が悪くなっていますね。 宿泊者が少ないせいなんだとは思っていますが、 他のノボテルと比べると内容はあまり満足ではありません。 部屋の維持管理自体は悪くないです。 まだきれいに保たれています。 駐車場は狭すぎるレイアウトで停めにくいです。。。
Stayed 1 night in Aug 2019
Response from FOM on Aug 30, 2019
Dear Mr. Jooyong, Warmest Greeting from Novotel Karawang, Thank you for the review and feedback for our Hotel. We do apologize for the inconvenience during your stay. We will forward your feedback to our team, so we can improve our service to our guest. And we will always look forward to welcoming you back to our Hotel. Afif Khoiri General Manager

8/10 Good

Jooyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from FOM on Aug 30, 2019
Dear Mr. Jooyong, Warmest Greeting from Novotel Karawang, Thank you for the review and feedback for our Hotel. We will forward your feedback to our team, so we can improve our service to our guest. And we will always look forward to welcoming you back to our Hotel. Afif Khoiri General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new hotel, clean and comfortable.
Stayed 1 night in Jun 2019
Response from FOM on Aug 30, 2019
Dear Valued Guest, Warmest Greeting from Novotel Karawang, Thank you for the review and feedback for our Hotel. We will forward your feedback to our team, so we can improve our service to our guest. And we will always look forward to welcoming you back to our Hotel. Afif Khoiri General Manager

10/10 Excellent

Hiyotake

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しくきれい。ヒゲソリがない。朝食はまあまあ、インドネシア料理以外は味の濃い炒めもの系が多い。テレビがアナログ。 近隣のホテルよりは良い。
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しくいので室内はきれい。シャワーの水量も充分。コストパフォーマンス最高。
Stayed 2 nights in May 2019