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The staff here was absolutely fantastic! Very impressed with the customer service provided. The hotel itself (building and maintenance) needs an upgrade/remodel ASAP!!!
Stayed here several times when going to events in Kansas City always been clean comfortable friendly service only issue was the tv had a bad spot but we wasnt in town to watch tv so it wasnt a big deal
The staff was kind and helpful, but the rooms were old, dated, and slightly concerning in their cleanliness. It looked like they were starting renovation so that’s hopefully going to help. My room didn’t have a working air conditioner, no fridge, and the bathroom shower pressure was either too much or not enough.
Candace
Stayed 2 nights in Feb 2024
8/10 Good
Miranda
Travelled with partner
Feb 4, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
They were very friendly and I could tell they were trying to improve the place. Rooms need some serious updating as far as broken lampshades and curtains, and very stained chair for the desk. Other than that it was a decent stay for a decent price. Will likely return
Everything about our stay here was wonderful. Very clean, and smelled great! We will stay here again. 100% satisfied!
Robert
Stayed 1 night in Dec 2023
4/10 Poor
Nicole
Travelled with family and small children
Dec 18, 2023
Liked: Cleanliness
Disliked: Staff & service
I arrived and they told me that there was a $200 hold. That is not something I anticipated and seemed a bit steep for this low-rent place but whatever, I just needed a room and a shower for the night. I checked out and they assured me the hold would come off. Instead, I was charged. I called to complain and they said 3-5 business days for a “refund”. I told them that’s not how this is supposed to work. The manager said it’s my bank’s fault. I assured him that it was his.
Staff was very friendly and the room was pretty clean, but the building is older with very little insulation so you could hear everything happening around you. It’s convenient being close to the hospital (thankfully it was walking distance) but there were a couple people on the street I came across that made me feel incredibly unsafe. Reminded me I need to put a pepper spray keychain on my key ring.
Leesa
Stayed 1 night in Dec 2023
8/10 Good
Ruth
Travelled with family
Nov 30, 2023
Liked: Cleanliness, staff & service, room comfort
It’s was good. The service people are super nice. There was a friendly neighbor that helped me with the door.
Property is very old and outdated.
Building had a smell tonit. They were working on the smell. They had defusers running in the hall way.
Place need alot of maintenance.
The overall stay was I would say less than satisfactory. I was just looking for a place to sleep but this place was pretty dirty and just overall not enjoyable. The bathroom was pretty gross and the rest of the room wasn’t much better. There was also a hassle with getting a paper receipt for the stay when we checked out. Needless to say I will not be staying here again.
James
Stayed 1 night in Oct 2023
8/10 Good
Hans
Oct 23, 2023
Liked: Staff & service, room comfort
2 night stay
The hotel had an odd smell to it. The bathroom could have been cleaner. Good thing I bring my own wipes to extra clean surfaces. The elevator was out of order so hauling our stuff up to the 2nd floor was kind of a pain.
The staff was very friendly though.
Clean room, elevator wasn’t working had to hood it two stories to the room not a big deal, I was 12 minutes before 3 when I arrived and they wouldn’t check me in after driving 4 1/2 hrs so I had to wait in my car. Otherwise stay was ok