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Reviews

4.2 / 5Very Good
39 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Kandy Clock Tower
    20 min walk
  • Popular Location
    Asgiri Maha Viharaya
    7 min drive
  • Popular Location
    Kandy General Hospital
    11 min drive
  • Airport
    Kandy (KDZ-Polgolla Reservoir)
    21 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Suite

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Deluxe Twin Room

    Room Amenities

    • Sleeps 3
    More details

About this area

Kandy

Located in Kandy, The Tourmaline is in the historical district and near a train station. Temple of the Tooth and Bahirawakanda Vihara Buddha are local landmarks, and some of the area's activities can be experienced at Dhamma Kuta Vipassana Meditation Centre and Kadugannawa Tea Factory & Sales Center. Travelling with kids? Consider Royal Botanical Garden, or check out an event or a game at Asgiriya Stadium.

Popular Location

What's nearby

  • Kandy Clock Tower - 20 min walk
  • Asgiri Maha Viharaya - 7 min drive
  • Royal Palace of Kandy - 9 min drive
  • Wales Park - 9 min drive
  • Kandy General Hospital - 11 min drive

Getting around

  • Kandy Railway Station - 10 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 176 min drive

Restaurants

  • Where to eat
  • Bbq terrace restaurant – Serves dinner. Reservations required.

About this property

The Tourmaline

5-star, family-friendly hotel near Kandy Lake
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar and an outdoor tennis court are on-site. All 28 rooms offer comforts such as memory foam beds and premium bedding, plus complimentary wireless Internet access and LED TVs with satellite channels. Other amenities available to guests include 24-hour room service, DVD players and minibars.
The Tourmaline offers 28 forms of air-conditioned accommodation with DVD players and minibars. Memory foam beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include a bath and shower and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free extended parking
Free nearby parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge) up to 25 km
Train station pick-up shuttle (surcharge)
Shopping centre shuttle (surcharge)

Food and drink

Breakfast available for a fee: LKR 1500 for adults and LKR 750 for children
1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service

Things to do

Billiards/pool table
Children's pool
Full-service spa
Outdoor pool
Outdoor tennis court
Playground

Family friendly

Children's pool
Dry-cleaning service
DVD player
Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Free newspapers in reception
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
Japanese

Business services

24-hour business centre
Meeting rooms
Conference centre

Outdoors

BBQ grill(s)
Garden
Pool sunloungers
Pool umbrellas

Spa

Body treatments
Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Ceiling fan
Memory foam mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

bathtub or shower
Hairdryer

Entertainment

32-inch LED TV
DVD player
premium channels
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
Phone
Safe
Turndown service

Policies

Check-in

Check-in between 12:30 PM - 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for LKR 2500.00 per night.

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: LKR 6500
  • New Year's Eve (31 December) Gala Dinner per child: LKR 3250 (from 5 to 12 years old)

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: LKR 1500 for adults and LKR 750 for children (approximately)
  • Airport shuttle fee: LKR 7500.00 per vehicle (one way)
  • Rollaway bed fee: LKR 2500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.
4.2

Very Good

5 - Excellent
18
4 - Good
15
3 - Okay
4
2 - Mediocre
1
1 - Poor
1
4.5
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was helpful . Loved our stay at the hotel.

Stayed 1 night in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The views are worth the journey

The Tourmaline and its partner hotel the Topaz sit high above Kandy with beautiful views over the city. It is reached via a steep, winding road, but the views, and the hotel itself, are worth the journey. Reception was prompt, and all staff were friendly and attentive. The rooms were large and had everything we needed - comfortable bed, luxurious bathroom, strong wifi and good electrical outlets. The breakfast buffet was delicious.

Stayed 1 night in Sep. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very friendly and welcoming. The location was beautiful our room had an amazing view of Kandy.

Stayed 3 nights in Apr. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view,we came with a rental car -access a bit difficult because of very narrow streets. Hotel id on top of the Hill , you will need a driver/car go Kandy

Stayed 1 night in Apr. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent comfortable and spacious Kandy Hotel

Room was spacious with great view. Wifi was not available in the pool area. Staff and service exceptional. Food was superb. Location good for the view not so good for getting around and need to rely on transport and not walking distance to anything so a bit isolated. Probably not quite 5 star although it was excellent.

Stayed 2 nights in Mar. 2019

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