Title: Cinnamon Citadel Kandy - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4031542&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cinnamon Citadel Kandy Tranquil retreat awaits at the foot of Kandy hills where guests can unwind by the pool and savor local cuisine near historic sites ## Photo gallery for Cinnamon Citadel Kandy ![2 restaurants, breakfast, lunch, dinner served; local cuisine - Cinnamon Citadel Kandy (Kandy)](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/15dbde6e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/5847ab87-96fc-4baf-874c-c3e1eb1a6498-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Superior King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) | Exterior - Cinnamon Citadel Kandy (Kandy)](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/718735d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; local cuisine - Cinnamon Citadel Kandy (Kandy)](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/0f8c9e98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cafe - Cinnamon Citadel Kandy (Kandy)](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/13caeed7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cinnamon Citadel Kandy, at the base of the hills, offers a serene getaway with a poolside bar and garden surroundings. Guests can start their day at two restaurants, then relax in the sauna or outdoor pool. Past visitors praise the peaceful setting. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior King Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/844f61d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Private bathroom Bathrobes - 442 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior Twin Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/9beb3d2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Private bathroom Bathrobes - 442 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Superior Twin Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/9beb3d2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Private bathroom Bathrobes - 442 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Superior King Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Superior King Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/893856e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Private bathroom Bathrobes - 440 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Superior King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) | Exterior](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/0349418e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) 8.0 Very good 1 review ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Private bathroom Bathrobes - 441 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Superior Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) | Exterior](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/60135ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Private bathroom Bathrobes - 441 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Deluxe King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/6274dd2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Private bathroom Bathrobes - 528 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/7cfc94ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Private bathroom Bathrobes - 528 sq ft - Sleeps 4 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKandy-Hotels-Cinnamon-Citadel-Kandy.h4031542.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKandy-Hotels-Cinnamon-Citadel-Kandy.h4031542.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.30587%2C80.62421&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mxBvxaxbTHJ1IUzXRjx7dDdDX5w=) 124, Srimath Kuda Ratwatte Mawatha, Kandy, 20000 #### What's nearby - Asgiri Maha Viharaya \- 20 min walk \- 1.7 km - Udawatta Kele Sanctuary \- 3 min drive \- 1.8 km - Bahirawakanda Vihara Buddha \- 4 min drive \- 1.9 km - Kandy Clock Tower \- 4 min drive \- 2.6 km - Asgiriya Stadium \- 4 min drive \- 3.0 km #### Getting around - Kandy Railway Station - 15 min drive - Bandaranaike Intl. Airport (CMB) - 158 min drive #### Restaurants - ‪Put Chutney - ‬6 min drive - ‪Cafe The Vibe - ‬5 min drive - ‪Kandy Myst by Cinnamon - ‬4 min drive - ‪Hungry Brunch Café & Restaurant - ‬6 min drive - ‪Cafe Nuwara - ‬6 min drive ## About this property ### Cinnamon Citadel Kandy Upscale hotel Consider a stay at Cinnamon Citadel Kandy and take advantage of a poolside bar, a terrace, and a garden. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking and valet parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - Tour/ticket assistance, a 24-hour front desk, and a front-desk safe Room features All 119 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - TVs with cable channels - Balconies, free infant beds, and electric kettles ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/11000000/10450000/10442700/10442617/w3840h2156x0y4-e9855878.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Kandy Kandy - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 498 reviews CA $124 CA $163 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=10442617&PinnedHotelID=10442617&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/20000000/19400000/19398000/19397949/8bd42a9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Golden Crown Hotel Kandy - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 131 reviews CA $137 CA $177 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=19397949&PinnedHotelID=19397949&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/30000000/29930000/29922400/29922346/53be2826.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Radh Hotel Kandy - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 162 reviews CA $221 CA $297 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=29922346&PinnedHotelID=29922346&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/18000000/17400000/17399100/17399100/dc223bae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FOX Resorts Kandy Kandy - Pool - Spa - Pet friendly - Parking included 9.4 Exceptional 49 reviews CA $177 CA $232 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=17399100&PinnedHotelID=17399100&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/110000000/109290000/109283600/109283515/7927e6b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kandy Myst by Cinnamon Kandy - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 6 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=109283515&PinnedHotelID=109283515&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/92000000/91890000/91881600/91881522/9c5d2a68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Serendib Hotel Kandy - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 117 reviews CA $126 CA $168 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=91881522&PinnedHotelID=91881522&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1710000/1700900/1700850/bcd04e5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amaya Hills Kandy Kandy - Pool - Spa - Parking included - Free WiFi 7.8 Good 188 reviews CA $106 CA $138 total includes taxes & fees Jan 15 - Jan 16, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1700850&PinnedHotelID=1700850&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1690000/1680500/1680454/8fb75c94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mahaweli Reach Hotel Kandy - Pool - Spa - Kids pool - Parking included 8.0 Very good 107 reviews CA $127 CA $174 total includes taxes & fees Dec 30 - Dec 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=1680454&PinnedHotelID=1680454&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/12000000/11920000/11915000/11914944/40576640.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serene Kandy Kandy - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 36 reviews CA $130 CA $169 total includes taxes & fees Jan 21 - Jan 22, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=11914944&PinnedHotelID=11914944&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/16000000/15090000/15084900/15084828/65c2cbb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Theva Residency Hantana - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 76 reviews CA $143 CA $186 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=15084828&PinnedHotelID=15084828&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times and on request - Onsite parking available only on request - Free secured self parking on site - Free valet parking on site - Free RV/bus/truck parking on site - Limited onsite valet and self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 per person - 2 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Giri Sikara Lounge - Mahaveli Eliya - Pool Bar - Vel Eliya ### Things to do - Children's pool - Gym - Outdoor pool - Sauna ### Family friendly - Babysitting (surcharge) - Children's pool - In-room crib - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar in shower - No elevator - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 2 floors - 3 buildings - Banquet hall - Designated smoking areas - No plastic water bottles ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 50.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 15 per person - Airport shuttle fee: USD 85 per person - Rollaway bed fee: USD 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Pool access available from 9:00 AM to 7:00 PM A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Cinnamon Citadel Cinnamon Citadel Hotel Cinnamon Citadel Hotel Kandy Cinnamon Citadel Kandy Cinnamon Kandy Citadel Kandy Kandy Cinnamon Citadel Kandy Citadel Chaaya Citadel Hotel Kandy Chaaya Citadel Kandy Hotel Kandy Kandy Chaaya Citadel Hotel Cinnamon Citadel Kandy Hotel Cinnamon Citadel Kandy Hotel Cinnamon Citadel Kandy Kandy Cinnamon Citadel Kandy Hotel Kandy ## Frequently asked questions ### Does Cinnamon Citadel Kandy have a pool? ### How much does it cost to stay at Cinnamon Citadel Kandy? ### Is Cinnamon Citadel Kandy pet-friendly? ### How much is parking? ### What time is check-in at Cinnamon Citadel Kandy? ### What time is check-out at Cinnamon Citadel Kandy? ### Does Cinnamon Citadel Kandy provide a shuttle to the airport? ### Where is Cinnamon Citadel Kandy located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Cinnamon Citadel Kandy Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.8 Staff & service ### 8.8 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 163 8 - Good 116 6 - Okay 33 4 - Poor 9 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Warna Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay in Kandy ##### Warna Stayed 1 night in Jun 2025 ### 8/10 Good #### tyler Dec 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel & staff ##### tyler Stayed 2 nights in Dec 2024 ### 8/10 Good #### Mahinda Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Yes ##### Mahinda Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Simren Nov 1, 2024 Liked: Staff & service, amenities, property conditions & facilities This was a great stay! Comfortable and clean rooms. We loved the buffet breakfast, the hoppers were amazing! ##### Simren Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Denise Jun 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location, really lovely rooms and the staff simply can not do enough for you. The location is a bit outside of kandy about 10 to 15 minute tuk tuk ride but the prices for food and drinks are very good value and the view is amazing so we only ventured out at night once over our 3 nights. ##### Denise Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Jocelyne Dec 1, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Great Place to Stay… Staff were so attentive and eager to help. Beautiful surroundings, great location. Food was excellent. Would definitely come back. ##### Jocelyne Stayed 2 nights in Nov 2024 ### 8/10 Good #### Vivek Jan 16, 2025 Liked: Cleanliness Overall old but good. Nice stay ##### Vivek Stayed 2 nights in Jan 2025 ### 8/10 Good #### SAMSON Apr 28, 2025 Liked: Cleanliness, staff & service, amenities Be aware—- there is no elevator available and rooms and dining area on varied floors. Be ready to climb steep stairs. Nice rooms and amenities. Beautiful views of river and area walks are great. Excellent meals at buffet restaurant. ##### SAMSON Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### patricia Sep 29, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful views and gardens, wonderful breakfast in dining room overlooking the views. Excellent location, in the heart of Ella, walking distance to centre and yet feels secluded , quiet and peaceful in hotel. ##### patricia Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Catharine Apr 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in scenic location but a bit out of centre. The staff were outstanding and the service faultless. ##### Catharine Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Dilip C Jan 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful quiet property with excellent service ##### Dilip C Stayed 2 nights in Dec 2023 ### 8/10 Good #### Anthony Dec 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not bad, but could be better Service, rooms and comfort was spot on. Can do better with food options and quality. ![](https://a.travel-assets.com/ugc/hotel-reviews/170732478873627D5E1717BD9AD8F7B3849925EA1734833444307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E1BC5459FC4CD5AD971E2CCBDD7284CCE12D02141734833434253.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3937E8526110FDA01A1345D0271FDC60387C479F1734833394036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anthony Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Robert Jan 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Buffet One of the best buffets that I've ever had. Very authentic. The pool was nice, and the balcony was a nice surprise as well. The resort sits on the bank of a river so walking is a bit limited. The staff goes above and beyond. ##### Robert Stayed 1 night in Oct 2024 ### 8/10 Good #### Piyush Jan 2, 2023 Liked: Cleanliness, staff & service Amazing view of the river behind the hotel. You can enjoy the view of the pool, river and trees while have a drink from the bar. staff was courteous and helpful. ##### Piyush ### 6/10 Okay #### Wolfgang Mar 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Slightly retro but well appointed. nice pool and outdoor area. scenic. lots of stairs. very attentive staff. lots of food choices, not enough authentic dishes. why pasta station and sweet n sour pork? breakfast lots of vegetarian options. ##### Wolfgang Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Hareesha Jun 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We recently stayed at the Kandy Citadel Hotel and had a wonderful experience. The rooms were comfortable, well-maintained, and offered a pleasant stay. I want to give a special mention to Sadun Fernando, one of the servers, who provided exceptional service. His attentiveness and friendly demeanor made our breakfast experience even more enjoyable. Overall, I highly recommend Kandy Citadel Hotel for its excellent hospitality and beautiful setting. ##### Hareesha Stayed 1 night in Jun 2024 ### 8/10 Good #### Vivek Jan 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As ##### Vivek Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Anne Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Serene spot in Kandy The hotel was clean and well furnished. We had a balcony room which had fabulous view of the river, a great place for watching nature around you. It was very peaceful. The pool area is good with separate pool for toddlers. This also overlooks the river. The staff were excellent. All polite and helpful which you find a lot in Sri Lanka. The restaurant was buffet style and food good quality. We had an excellent 2 nights in Kandy. Hotel situated short distance from Town centre, uphill. Just a short ride in tuk tuk. ##### Anne Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Pathmal Apr 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would have liked to see more vegetarian/vegan options on the dinner buffets. Location is about 15min from Kandy downtown -- depending on traffic this could be even longer. However, if you are looking for quite location this is perfect. ##### Pathmal Stayed 1 night in Apr 2024 ### 6/10 Okay #### Ian Mar 16, 2023 Liked: Cleanliness, room comfort #### Mixed bag Nice hotel with bar facing the pool. Very large room at the far end of the hotel with River view. Bar service was slow and had to go to bar to order drink. Bar was understaffed. Restaurant was badly laid out. Beef on buffet was tough. Large queues at entrance to buffet area. Squashed bug on top of toilet cistern. Overall hotel does not compare favourably with Habanara Cinnamon Lodge and Yala Cinnamon Wild. Staff were polite and friendly ##### Ian Stayed 1 night in Mar 2023 ### 6/10 Okay #### GOWRI Jul 24, 2023 I was annoyed with my registration status. I opted my reservation with breakfast included, but, hotels.Com made mistake with my reservation and this hotel denied to include complementary breakfast. I was told to pay extra for breakfast, this caused alternative arrangements on myself. My room was next to evening entertainment, music, and till midnight it was very disturbing. Payment expected only in US$, causing extra charges. Hotel location is good, but Hotels.Com mistake with reservation caused disturbance. ##### GOWRI Stayed 5 nights in Jul 2023 ### 10/10 Excellent #### MAYO Aug 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities たくさんの緑に囲まれたホテルでエントランスからとても雰囲気が良かったです。 旅の途中に泊まることだけを目的として予約し一泊しましたが部屋も素敵で朝食も大変美味しかったので、次回はホテルでのんびり過ごすことを目的としプールや食事、キャンディの街探索を楽しみたいと思いました。 ##### MAYO Stayed 1 night in Aug 2025 ### 8/10 Good #### Laura Sep 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfecto para disfrutar de la ciudad ##### Laura Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Lise Feb 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super nice and helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/5D7997116DDD36FE61B34E3FB7A8DA81DDAFCA8B1644033161769.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lise Stayed 4 nights in Jan 2022 ### 10/10 Excellent #### Maud Jan 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très belle hôtel avec piscine et jolie vue ! Un deuxieme séjour dans cet hôtel. Nous avons été surclassé ! C’était très bien ! ##### Maud Stayed 2 nights in Jan 2022 ## Expedia's Latest Trends ### Hotels > [Chateau Victoria Hotel and Suites](https://www.expedia.ca/Victoria-Hotels-Chateau-Victoria-Hotel-And-Suites.h7677.Hotel-Information) > > [Secrets Huatulco Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Santa-Maria-Huatulco-Hotels-Secrets-Huatulco-Resort-Spa-Adults-Only.h4296294.Hotel-Information) > > [Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton](https://www.expedia.ca/Willemstad-Hotels-Mangrove-Beach-Corendon-Curacao-All-Inclusive-Resort.h40394671.Hotel-Information) > > [Weligama Bay Marriott Resort & Spa](https://www.expedia.ca/Weligama-Hotels-Weligama-Bay-Marriott-Resort-Spa.h19413442.Hotel-Information) > > [Weligama Bay Resort](https://www.expedia.ca/Weligama-Hotels-Weligama-Bay-Resort.h1487820.Hotel-Information) > > [Shangri-La Hambantota](https://www.expedia.ca/Hambantota-Hotels-Shangri-La-Hambantota.h15083331.Hotel-Information) > > [Dolphin Motel](https://www.expedia.ca/Tofino-Hotels-Dolphin-Motel.h7235705.Hotel-Information) > > [Hotels in London](https://www.expedia.ca/Heathrow-Airport-Hotels.0-aLHR-0.Travel-Guide-Filter-Hotels) > > [Hotels near Glacier National Park](https://www.expedia.ca/Glacier-National-Park-Hotels.0-l6025872-0.Travel-Guide-Filter-Hotels) > > [Quality Inn - Niagara Falls Blvd](https://www.expedia.ca/Niagara-Falls-Hotels-Quality-Inn-Niagara-Falls.h25386.Hotel-Information) > > [All Inclusive Resorts and Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-All-Inclusive-Hotel.0-0-d42-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Super 8 by Wyndham Mt Hope Hamilton Intl Arpt ON](https://www.expedia.ca/Hamilton-Hotels-Super-8-By-Wyndham-Mt-Hope-Hamilton-Intl-Arpt-ON.h855789.Hotel-Information) > > [FOX JAFFNA by Fox Resorts](https://www.expedia.ca/Jaffna-Hotels-FOX-JAFFNA-By-Fox-Resorts.h17399149.Hotel-Information) > > [Hotels in Yellowknife](https://www.expedia.ca/Yellowknife-Hotels.d4146.Travel-Guide-Hotels) > > [Hotel Riu Sri Lanka - All Inclusive](https://www.expedia.ca/Ahungalla-Hotels-Hotel-Riu-Sri-Lanka-All-Inclusive.h14754284.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Singapore (SIN)](https://www.expedia.ca/lp/flights/yyz/sin/toronto-to-singapore) > > [Flights from Abbotsford (YXX) to Cranbrook (YXC)](https://www.expedia.ca/lp/flights/yxx/yxc/abbotsford-to-cranbrook) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Air Canada Toronto (YYZ) to Cancun (CUN) flights](https://www.expedia.ca/lp/flight-routes/air-canada-from-pearson-intl-to-cancun-intl/ac/yyz/cun) > > [Flights from Toronto (YYZ) to Wroclaw (WRO)](https://www.expedia.ca/lp/flights/yyz/wro/toronto-to-wroclaw) > > [Flights from Vancouver (YVR) to Faaa (PPT)](https://www.expedia.ca/lp/flights/yvr/ppt/vancouver-to-papeete) > > [Flights from Winnipeg (YWG) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/ywg/yyz/winnipeg-to-toronto) > > [Flights from Kitchener (YKF) to Fort McMurray (YMM)](https://www.expedia.ca/lp/flights/ykf/ymm/kitchener-to-fort-mcmurray) ### Cars ### Packages > [Walt Disney World® Resort](https://www.expedia.ca/Walt-Disney-World-Resort-Orlando.d6034120.Vacation-Attraction)