Title: Cinnamon Citadel Kandy (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=178045&destination=Kandy%2C+Central+Province%2C+Sri+Lanka&selected=4031542&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cinnamon Citadel Kandy ## Photo gallery for Cinnamon Citadel Kandy ![2 restaurants, breakfast, lunch, dinner served; local cuisine - Cinnamon Citadel Kandy (Kandy)](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/15dbde6e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/5847ab87-96fc-4baf-874c-c3e1eb1a6498-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![2 restaurants, breakfast, lunch, dinner served; local cuisine - Cinnamon Citadel Kandy (Kandy)](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/0f8c9e98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cafe - Cinnamon Citadel Kandy (Kandy)](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/13caeed7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) | Exterior - Cinnamon Citadel Kandy (Kandy)](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/718735d3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cinnamon Citadel Kandy, at the base of the hills, offers a serene getaway with a poolside bar and garden surroundings. Guests can start their day at two restaurants, then relax in the sauna or outdoor pool. Past visitors praise the peaceful setting. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior King Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/844f61d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) - 442 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Superior Twin Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/9beb3d2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) 10.0 Exceptional 2 reviews - 442 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds ### View all photos for Superior Twin Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/9beb3d2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) - 442 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds ### View all photos for Superior King Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Superior King Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/893856e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Garden View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) 10.0 Exceptional 1 review - 440 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Superior King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Superior King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) | Exterior](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/0349418e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) 8.0 Very good 1 review - 441 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Superior Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Superior Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) | Exterior](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/60135ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) - 441 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Deluxe King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject)](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/6274dd2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) 8.0 Very good 1 review - 528 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4040000/4031600/4031542/7cfc94ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin River View - 10% on F&B, boat rides & Archery, Early/Late Check In/Out (subject) - 528 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKandy-Hotels-Cinnamon-Citadel-Kandy.h4031542.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKandy-Hotels-Cinnamon-Citadel-Kandy.h4031542.Hotel-Information) ## About the area Kandy is home to Cinnamon Citadel Kandy. International Buddhist Museum and National Museum are cultural highlights, and some of the area's attractions include Kandyan Art Association & Cultural Centre and New Ranweli Spice Garden. Royal Botanical Garden and Suriyakantha Centre d'Art et de Culture are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. [Visit our Kandy travel guide](https://www.expedia.ca/Kandy.dx178045) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.30587%2C80.62421&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mxBvxaxbTHJ1IUzXRjx7dDdDX5w=) 124, Srimath Kuda Ratwatte Mawatha, Kandy, 20000 ### What's nearby - Asgiri Maha Viharaya 20 min walk \- 1.7 km - Udawatta Kele Sanctuary 3 min drive \- 1.8 km - Bahirawakanda Vihara Buddha 4 min drive \- 1.9 km - Kandy Clock Tower 4 min drive \- 2.6 km - Asgiriya Stadium 4 min drive \- 3.0 km ### Getting around - Kandy Railway Station 15 min drive - Bandaranaike Intl. Airport (CMB) 158 min drive ### Restaurants - Kandy Myst by Cinnamon 4 min drive - Jr Kandyan Thaza 6 min drive - Put Chutney 6 min drive - Cinnamon Citadel Panorama Restaurant 1 min walk - Balaji Dosai 6 min drive ## About this property ### Cinnamon Citadel Kandy Upscale hotel Consider a stay at Cinnamon Citadel Kandy and take advantage of a poolside bar, a terrace, and a garden. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking and valet parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge) - Concierge services, a front-desk safe, and a banquet hall Room features All 119 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - TVs with cable channels - Balconies, free infant beds, and electric kettles ### Awards and affiliations Eco-Certified Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/11000000/10450000/10442700/10442617/w3840h2156x0y4-e9855878.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Kandy Kandy - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 527 reviews CA $93 CA $126 total includes taxes & fees Apr 14 - Apr 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=10442617&PinnedHotelID=10442617&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/15000000/14840000/14836300/14836242/7677dc57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sevana City Hotel Kandy Kandy - 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Apr 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=111906231&PinnedHotelID=111906231&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/20000000/19400000/19398000/19397949/8bd42a9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Golden Crown Hotel Kandy - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 140 reviews CA $152 CA $197 total includes taxes & fees May 10 - May 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-10&endDate=2026-05-11&selected=19397949&PinnedHotelID=19397949&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=4031542&PinnedHotelID=4031542&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4031542,10442617,14836242,109283515,12367619) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times and on request - Onsite parking available only on request - Free secured self parking on site - Free valet parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 per person - 2 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Giri Sikara Lounge - Mahaveli Eliya - Pool Bar - Vel Eliya ### Things to do - Children's pool - Gym - Outdoor pool - Sauna ### Family friendly - Babysitting (surcharge) - Children's pool - In-room crib - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar in shower - No elevator - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 2 floors - 3 buildings - Banquet hall - Designated smoking areas - No plastic water bottles ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 50.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 15 per person - Airport shuttle fee: USD 85 per person - Rollaway bed fee: USD 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Pool access available from 9:00 AM to 7:00 PM A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Cinnamon Citadel Cinnamon Citadel Hotel Cinnamon Citadel Hotel Kandy Cinnamon Citadel Kandy Cinnamon Kandy Citadel Kandy Kandy Cinnamon Citadel Kandy Citadel Chaaya Citadel Hotel Kandy Chaaya Citadel Kandy Hotel Kandy Kandy Chaaya Citadel Hotel Cinnamon Citadel Kandy Hotel Cinnamon Citadel Kandy Hotel Cinnamon Citadel Kandy Kandy Cinnamon Citadel Kandy Hotel Kandy ## Frequently asked questions ### Does Cinnamon Citadel Kandy have a pool? ### How much does it cost to stay at Cinnamon Citadel Kandy? ### Is Cinnamon Citadel Kandy pet-friendly? ### How much is parking? ### What time is check-in at Cinnamon Citadel Kandy? ### What time is check-out at Cinnamon Citadel Kandy? ### Does Cinnamon Citadel Kandy provide a shuttle to the airport? ### Where is Cinnamon Citadel Kandy located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Cinnamon Citadel Kandy Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 175 8 - Good 120 6 - Okay 34 4 - Poor 9 2 - Terrible 8 ## Reviews Verified ### 10/10 Excellent #### Catriona Mar 25, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic location, beautiful swimming pool & gardens overlooking the river. Staff very helpful & friendly. ##### Catriona Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Justin Dec 12, 2025 Liked: Cleanliness, staff & service, amenities Beautiful hotel, very friendly staff and deliciously wonderful breakfast and dinner buffet. ##### Justin Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### NIAMH Jan 29, 2026 Liked: Cleanliness Fab pool, lovely staff. Rooms are ok. ##### NIAMH Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### KESSEVEN NAIDOO Dec 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean and comfortable room. Nice pool and reception area. Hotel location is quite remote. ##### KESSEVEN NAIDOO Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Emma Dec 16, 2025 Liked: Cleanliness, staff & service, amenities Great stay at Cinnamon Citadel Kandy. Great clean spacious comfy rooms. Staff were amazing in all areas. Great drinks and buffet. Great chilling around the pool with plenty of comfy day beds. Would definitely stay again. ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ ##### Emma Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Krishnan Dec 16, 2025 Liked: Cleanliness, staff & service Staff was kind ##### Krishnan Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Thomas Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel trip This hotel was one of the nicest Iโ€™ve stayed in beautiful surroundings by the river service was amazing. Cleanliness was outstanding. Service in general was perfect. ##### Thomas Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Simren Nov 1, 2024 Liked: Staff & service, amenities, property conditions & facilities This was a great stay! Comfortable and clean rooms. We loved the buffet breakfast, the hoppers were amazing! ##### Simren Stayed 3 nights in Oct 2024 Verified ### 10/10 Excellent #### Emma Dec 12, 2025 Liked: Cleanliness, staff & service, amenities Thankyou to the whole team at Citadel Kandy. From the check in to checkout I was met with friendly helpful staff. Great service at breakfast and dinners. Excellent bar service and cocktail making. Hats off to the chefs for the range of delicious foods for the buffets. Sri Lanka is open and Iโ€™d recommend the Cinnamon Citadel as a great place to stay. Great quiet comfy rooms, good range of sun beds by the pool for relaxing. Was a great stay. Thanks again to all the team. ##### Emma Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Jocelyne Dec 1, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Great Place to Stayโ€ฆ Staff were so attentive and eager to help. Beautiful surroundings, great location. Food was excellent. Would definitely come back. ##### Jocelyne Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### Denise Jun 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location, really lovely rooms and the staff simply can not do enough for you. The location is a bit outside of kandy about 10 to 15 minute tuk tuk ride but the prices for food and drinks are very good value and the view is amazing so we only ventured out at night once over our 3 nights. ##### Denise Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### Dilip C Jan 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful quiet property with excellent service ##### Dilip C Stayed 2 nights in Dec 2023 Verified ### 10/10 Excellent #### Catharine Apr 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in scenic location but a bit out of centre. The staff were outstanding and the service faultless. ##### Catharine Stayed 4 nights in Apr 2024 Verified ### 8/10 Good #### Anthony Dec 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not bad, but could be better Service, rooms and comfort was spot on. Can do better with food options and quality. ![](https://a.travel-assets.com/ugc/hotel-reviews/170732478873627D5E1717BD9AD8F7B3849925EA1734833444307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E1BC5459FC4CD5AD971E2CCBDD7284CCE12D02141734833434253.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3937E8526110FDA01A1345D0271FDC60387C479F1734833394036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anthony Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### SAMSON Apr 28, 2025 Liked: Cleanliness, staff & service, amenities Be awareโ€”- there is no elevator available and rooms and dining area on varied floors. Be ready to climb steep stairs. Nice rooms and amenities. Beautiful views of river and area walks are great. Excellent meals at buffet restaurant. ##### SAMSON Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Robert Jan 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Buffet One of the best buffets that I've ever had. Very authentic. The pool was nice, and the balcony was a nice surprise as well. The resort sits on the bank of a river so walking is a bit limited. The staff goes above and beyond. ##### Robert Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Hareesha Jun 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We recently stayed at the Kandy Citadel Hotel and had a wonderful experience. The rooms were comfortable, well-maintained, and offered a pleasant stay. I want to give a special mention to Sadun Fernando, one of the servers, who provided exceptional service. His attentiveness and friendly demeanor made our breakfast experience even more enjoyable. Overall, I highly recommend Kandy Citadel Hotel for its excellent hospitality and beautiful setting. ##### Hareesha Stayed 1 night in Jun 2024 Verified ### 6/10 Okay #### Wolfgang Mar 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Slightly retro but well appointed. nice pool and outdoor area. scenic. lots of stairs. very attentive staff. lots of food choices, not enough authentic dishes. why pasta station and sweet n sour pork? breakfast lots of vegetarian options. ##### Wolfgang Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Pathmal Apr 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would have liked to see more vegetarian/vegan options on the dinner buffets. Location is about 15min from Kandy downtown -- depending on traffic this could be even longer. However, if you are looking for quite location this is perfect. ##### Pathmal Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### Anne Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Serene spot in Kandy The hotel was clean and well furnished. We had a balcony room which had fabulous view of the river, a great place for watching nature around you. It was very peaceful. The pool area is good with separate pool for toddlers. This also overlooks the river. The staff were excellent. All polite and helpful which you find a lot in Sri Lanka. The restaurant was buffet style and food good quality. We had an excellent 2 nights in Kandy. Hotel situated short distance from Town centre, uphill. Just a short ride in tuk tuk. ##### Anne Stayed 2 nights in Jan 2025 Verified ### 8/10 Good #### Ruppal Walia Mar 30, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a lovely property ans breakfaat spread is quite large. Staff are friendly byt could be better trained on small nuances. The last who checked us in vaguely indicated the direction of the room and we spent 10 minuted walki g up and down searching for it. When we asked for a la carte food options other than the I.suan restaurant they have, ot took me 20 minutes to get the front desk to admit that a la carte foid could be ordered at tje lounge bar as well. When i we t to the lounge bar it took another 15.minutrs if argument for them to agree that yes they would accept the irdr even when the food menu was clearly lying inthe counter top! With a bit of better training this place would be great ##### Ruppal Walia Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Lawayna Jan 22, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel; would stay again. ##### Lawayna Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Chathurika Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Absolutely amazing! ##### Chathurika Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Warna Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay in Kandy ##### Warna Stayed 1 night in Jun 2025 Verified ### 8/10 Good #### tyler Dec 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel & staff ##### tyler Stayed 2 nights in Dec 2024 ### Expedia's Latest Trends ### Hotels > - [Beach House](https://www.expedia.ca/Thalaramba-Hotels-Beach-House.h12374683.Hotel-Information) > - [Talalla BnB](https://www.expedia.ca/Matara-Hotels-Talalla-BnB.h31100741.Hotel-Information) > - [Sinharaja Forest Gate](https://www.expedia.ca/SINHARAJA-FOREST-GATE.h27731206.Hotel-Information) > - [Sea View Beach Hotel](https://www.expedia.ca/Nilaveli-Hotels-Sea-View-Beach-Hotel.h23684640.Hotel-Information) > - [Fresco Water Villa](https://www.expedia.ca/Sigiriya-Hotels-Fresco-Water-Villa.h11463091.Hotel-Information) > - [Kings Pavilion](https://www.expedia.ca/Kandy-Hotels-Kings-Pavilion.h17951711.Hotel-Information) > - [Sunstar](https://www.expedia.ca/Nilaveli-Hotels-Sunstar.h26724732.Hotel-Information) > - [Jetwing Surf & Safari, A Luxury Reserve](https://www.expedia.ca/Pottuvil-Hotels-Jetwing-Surf.h19959056.Hotel-Information) > - [DoubleTree by Hilton Weerawila Rajawarna Resort](https://www.expedia.ca/Weerawila-Hotels-DoubleTree-By-Hilton-Weerawila-Rajawarna-Resort.h23701470.Hotel-Information) > - [Sinharaja Forest Sanctuary Hotel](https://www.expedia.ca/KL-Sinharaja.h17894705.Hotel-Information) > - [Rangiri Dambulla Resort](https://www.expedia.ca/Dambulla-Hotels-Rangiri-Dambulla-Resort.h14737637.Hotel-Information) > - [South Lake Resort Koggala](https://www.expedia.ca/Koggala-Hotels-South-Lake-Resort-Koggala.h13435366.Hotel-Information) > - [Oceanfront Nilaveli by ICC](https://www.expedia.ca/Nilaveli-Hotels-Ocean-Front-Condos.h35766159.Hotel-Information) > - [Mawella Beach Resort](https://www.expedia.ca/Tangalle-Hotels-Mawella-Beach-Resort.h45673435.Hotel-Information) > - [Allan Guest House](https://www.expedia.ca/Mirissa-Hotels-Allan-Guest-House.h22559547.Hotel-Information) > - [Paddyway Resort](https://www.expedia.ca/Arugam-Bay-Hotels-Paddyway-Resort.h94750644.Hotel-Information) > - [Arne's Place The Friendliest Hotel](https://www.expedia.ca/Arugam-Bay-Hotels-Arnes-Place-The-Friendliest-Hotel.h45786442.Hotel-Information) > - [Eva Lanka Hotel](https://www.expedia.ca/Morakatiyara-Hotels-Eva-Lanka-Hotel.h10347973.Hotel-Information) > - [Angam Villas Colombo](https://www.expedia.ca/Sri-Jayawardenepura-Kotte-Hotels-Angam-Villa-Colombo.h99516887.Hotel-Information) > - [The Mango](https://www.expedia.ca/Kandy-Hotels-The-Mango.h21618668.Hotel-Information) > - [Oruthota Chalets](https://www.expedia.ca/Oruthota-Chalets.h9848684.Hotel-Information) > - [Explorer by Eco Team - Wasgamuwa National Park](https://www.expedia.ca/Maraka-Hotels-Explorer-By-Eco-Team-Wasgamuwa-National-Park.h18285934.Hotel-Information) > - [Hotel Vacanza](https://www.expedia.ca/Mirissa-Hotels-Hotel-Vacanza.h15860908.Hotel-Information) > - [Hotel Silan Mo](https://www.expedia.ca/Mirissa-Hotels-Hotel-Silan-Mo.h12375145.Hotel-Information) > - [Tropicana homestay](https://www.expedia.ca/Arugam-Bay-Hotels-Tropicana-Homestay.h23164022.Hotel-Information) > - [Radisson Blu Resort Galle](https://www.expedia.ca/Galle-Hotels-Amari-Galle.h16267123.Hotel-Information) > - [Goatfell](https://www.expedia.ca/Walapane-Hotels-Goatfell.h48392469.Hotel-Information) > - [Dream Cliff Mountain Resort](https://www.expedia.ca/Hildummulla-Hotels-Dream-Cliff-Mountain-Resort.h42548366.Hotel-Information) > - [Dreamers Lodge - Hostel](https://www.expedia.ca/Mirissa-Hotels-Dreamers-Lodge.h42033440.Hotel-Information)