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Overview of Cinnamon Citadel Kandy

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Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers

Cinnamon Citadel Kandy

4 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationAsgiri Maha Viharaya4 min drive
  • Popular LocationBahirawakanda Vihara Buddha10 min drive
  • Popular LocationRoyal Palace of Kandy12 min drive
  • AirportKandy (KDZ-Polgolla Reservoir)15 min drive

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About this area


Cinnamon Citadel Kandy is located in Kandy. Temple of the Tooth and Royal Palace of Kandy are local landmarks, and some of the area's activities can be experienced at Dhamma Kuta Vipassana Meditation Centre and Kadugannawa Tea Factory & Sales Center. Looking to enjoy an event or a game while in town? See what's happening at Asgiriya Stadium or Pallekele International Cricket Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Popular Location

What's nearby

  • Asgiri Maha Viharaya - 4 min drive
  • Asgiriya Stadium - 7 min drive
  • Bahirawakanda Vihara Buddha - 10 min drive
  • Kandy Clock Tower - 11 min drive
  • Royal Palace of Kandy - 12 min drive

Getting around

  • Kandy Railway Station - 15 min drive
  • Bandaranaike Intl. Airport (CMB) - 120 min drive


  • Vel Eliya — 1 min walk
  • Mahaveli Eliya — 1 min walk
  • Lyons — 6 min drive
  • Flower Song — 6 min drive
  • Kandy Muslim Hotel — 6 min drive

About this property

Cinnamon Citadel Kandy

Eco-friendly hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 119 rooms offer free WiFi, balconies, and TVs with cable channels. Other amenities available to guests include minibars, room service, and coffee makers.
Cinnamon Citadel Kandy offers 119 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Frequently asked questions

Can I cancel my reservation for free at Cinnamon Citadel Kandy and receive a full refund?
Yes, Cinnamon Citadel Kandy offers free cancellation on select room rates, because flexibility matters! Please refer to Cinnamon Citadel Kandy cancellation policy on our site for more details about any exclusions or requirements.
Does Cinnamon Citadel Kandy have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–7:00 PM.
Is Cinnamon Citadel Kandy pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cinnamon Citadel Kandy?
Self parking and valet parking are free at this property.
What time is check-in at Cinnamon Citadel Kandy?
Check-in is from 2:00 PM - anytime.
What time is check-out at Cinnamon Citadel Kandy?
Check-out is at noon.
Does Cinnamon Citadel Kandy provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs 6:00 AM–midnight on request. A fee of USD 85 per person applies.
Where is Cinnamon Citadel Kandy located?
Situated in Kandy, this spa hotel is within 3 mi (5 km) of Asgiri Maha Viharaya, Kandy Lake, and Temple of the Tooth. Bahirawakanda Vihara Buddha and Kandy Clock Tower are also within 3 mi (5 km).