Kampung Gua Raban Vacation Packages

This property is looking fairly tired. We had a superior room with incredible views and lovely high ceilings, so the room was spacious and easy to relax in. It is, however, in need of some maintenance - chipped laminate, water damaged skirtings etc. The staff are exceptional, very friendly and helpful, super respectful. There was one waiter in particular we would like to give a shoutout to - my apologies for misspelling his name, which I believe is Jhorarule - he was absolutely lovely; even if he wasn’t serving us himself, he would come over and say hello and make sure we were okay. It was the staff who really made our stay so much better.

The rooms are very old and definitely require renovation. We were unable to sleep comfortably due to the noisy operation of the air conditioning. The smell of dampness in the hotel corridors was unpleasant. It is quite poor that a hotel in this segment still lacks a coffee machine; if you wish to have coffee, you are obliged to heat water in a kettle and prepare your drink using small packets of instant coffee. The staff are generally friendly and attentive. The breakfast is quite good, with options suitable for everyone. If you plan to visit Georgetown city center, you should factor in a car journey of approximately 40 minutes.

The staff was very helpful, and anything i needed was attended too. Love the pool, the room, the breakfast everything!!