Exterior

Reviews of Speke Apartments Wampewo

3.5 out of 5
Speke Apartments Wampewo
Plot No 19-21, Wampewo Avenue, Kololo, Kampala

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 43 reviews" "
Rating 8 - Good. 12 out of 43 reviews" "
Rating 6 - Okay. 2 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Stephane

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Apr 2023

2/10 Terrible

Dr George

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Checked in at 3 pm and settled in. At night,there were mosquitoes everywhere . They moved to another room, again mosquitoes, then to a third room, also mosquitoes and dirty. Horrible experience . They said all rooms fully booked . Came back to original room at 1 am and managed to sleep a little . I want a compensation from expedia since l booked through you guys.
Stayed 1 night in Feb 2023

8/10 Good

phiona, Portland

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place was amazing , customer service was exceptional the only issue was that when I forgot my keys I got charged $20 . I don’t think that should happen especially for a high end apartments like those . When a guest forgets their key they should be provided with a second key instead of being charged ! My house keeper Florence was always amazing making sure the place was clean ! Apart from that it’s a wonderful property and close to everything !
Stayed 2 nights in Jul 2022

8/10 Good

Eugenio

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Awesome place, but beware of online reservations
Pros: this is a great place to stay, good location, very nice restaurant, spa, pool, rooms are good. Our waitress Banura was sweet as honey and Vikas (manager) helped us when necessary. Staff is friendly and helpful. They even have an area that you can reserve for private parties (we had one birthday celebration) and let them care of the catering. Cons: beware of online reservations, we used hotels.com and our room didn't have a pool view as stated in our purchase, so there's a mismatch between what you see and what you get. Again, staff was helpful, but nonetheless that leads to frustration during the check-in process.
Stayed 10 nights in Dec 2021
Response from Vikas on Jan 28, 2022
Dear Eugenio, Greetings from Speke Apartments Wampewo!!! Thank you for taking out the time to post such positive feedback on your experience at Speke Apartments Wampewo. We are delighted to know that you had a memorable experience at our hotel as we at Speke Apartments Wampewo consider our guests like family! It has always been our ultimate endeavor to make our guests comfortable with world-class amenities and food & beverage offerings. It was our absolute pleasure having you with us and we look forward to welcoming you for yet another unparalleled experience at Speke Apartments Wampewo. Warm Regards, Management

2/10 Terrible

Derrick

Disliked: Cleanliness, room comfort
Insects- bugs in the bed
We checked in late to have some relaxing time on New Year’s Eve for 2021. The room we had gotten had bedbugs. We made an inquiry and they said they were at full capacity so they had no options for us. We had to leave the hotel at 1am on 1st January 2022, which is very inconvenient. We have been working with the manager to request for a refund but this has been in vain so far. We have video recordings for bugs/ insects in the bed and will proceed to post them as awareness to other customers. This is unacceptable
Stayed 1 night in Dec 2021
Response from Vikas on Jan 28, 2022
Dear Derrick, Greetings from Speke Apartments Wampewo!!! Thank you for your valuable feedback on this platform. We sincerely apologize for the reported inconvenience caused to you during your stay with us. At Speke Apartments Wampewo, it is our constant endeavor to provide our guests with the best services and facilities and it is rather unfortunate that we could not meet your expectations. We have personally taken note of your concerns and assure you that appropriate corrective measures are being taken as pertinent. Thanking you once again and we do look forward to welcoming you back for a memorable experience. We hope you give us another opportunity to serve you. My team and I look forward to welcoming you back on your next visit. Warm Regards, Management

8/10 Good

Damaris

Liked: Cleanliness
Stayed 4 nights in Dec 2021
Response from Vikas on Jan 28, 2022
Dear Damaris, Greetings from Speke Apartments Wampewo!!! Thank you for taking out the time to post such positive feedback on your experience at Speke Apartments Wampewo. We are delighted to know that you had a memorable experience at our hotel as we at Speke Apartments Wampewo consider our guests like family! It has always been our ultimate endeavor to make our guests comfortable with world-class amenities and food & beverage offerings. It was our absolute pleasure having you with us and we look forward to welcoming you for yet another unparalleled experience at Speke Apartments Wampewo. Warm Regards, Management

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, room comfort
Amazing African Trip
Our stay here was really good, the only problems we had were not getting the room I booked, (they stated that hotels.com should communicate with customers rooms booked subject to availability), the did however give us a better room than the first one we had. Also anyone coming from the US bring wash cloths, they don’t have or provide those.
Stayed 4 nights in Dec 2021
Response from Vikas on Jan 28, 2022
Dear Barbara, Greetings from Speke Apartments Wampewo!!! Thank you for taking out the time to post such positive feedback on your experience at Speke Apartments Wampewo. We are delighted to know that you had a memorable experience at our hotel as we at Speke Apartments Wampewo consider our guests like family! It has always been our ultimate endeavor to make our guests comfortable with world-class amenities and food & beverage offerings. It was our absolute pleasure having you with us and we look forward to welcoming you for yet another unparalleled experience at Speke Apartments Wampewo. Warm Regards, Management

10/10 Excellent

ABDALLAH HASHEM

Stayed 1 night in Jul 2021

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, room comfort
Good location and amenities.
Stayed 1 night in Jun 2021
Response from Management on Jul 17, 2021
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you back again at Speke Apartments Wampewo.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms has complete kitchen with stove oven microwave fridge and a freezer! Very convenient if you want make your own meals. Security is great as well. Daily housekeeping provided as well..
Stayed 1 night in May 2021
Response from Management on Jun 2, 2021
Dear Guest, Thank you for taking out the time to post such a positive feedback of your experience at Speke Apartments Wampewo. It’s delightful to know that you had a memorable experience at our hotel. We strive to complement our convenient location with a host of top-notch amenities, excellent accommodation & refined facilities, all under one roof. It is our ultimate endeavour to make our guests comfortable with world class amenities and food & beverage offerings. It was our absolute pleasure having you with us and we look forward to welcoming you back for yet another unparalleled experience at Speke Apartments Wampewo. Warm Regards

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall the experience was awesome
Stayed 1 night in May 2021
Response from Management on May 28, 2021
Dear Guest, Thank you for taking out the time to post such a positive feedback of your experience at Speke Apartments Wampewo. It’s delightful to know that you had a memorable experience at our hotel. We strive to complement our convenient location with a host of top-notch amenities, excellent accommodation & refined facilities, all under one roof. It is our ultimate endeavour to make our guests comfortable with world class amenities and food & beverage offerings. It was our absolute pleasure having you with us and we look forward to welcoming you back for yet another unparalleled experience at Speke Apartments Wampewo. Warm Regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020
Response from ABILASH on Jul 15, 2020
Dear Mr. Prabhu, Thank you for taking out the time to post such a positive feedback of your experience at Speke Apartments Wampewo. It’s delightful to know that you had a memorable experience at our hotel. We strive to complement our convenient location with a host of top-notch amenities, excellent accommodation & refined facilities, all under one roof. It is our ultimate endeavour to make our guests comfortable with world class amenities and food & beverage offerings. It was our absolute pleasure having you with us and we look forward to welcoming you back for yet another unparalleled experience at Speke Apartments Wampewo. Warm Regards, Management

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff did not understand simple questions Tv not working Asked for iron took 24 hours to get it
Stayed 3 nights in Mar 2020
Response from ABILASH on Mar 23, 2020
Dear Guest, Thank you for your valuable feedback on this platform. We sincerely apologize for the reported inconvenience caused to you during your stay with us. At Speke Apartments Wampewo, it is our endeavour to provide our guests with the best services and facilities and it is rather unfortunate that we could not meet your expectations. We have personally taken note of your concerns and assure you that appropriate corrective measures are being taken as pertinent. Thanking you once again and we do look forward to welcoming you back for a memorable experience. We hope you give us another opportunity to serve you. My team and I look forward to welcoming you back on your next visit. Warm Regards, Management

8/10 Good

Megan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from ABILASH on Feb 28, 2020
Dear Guest, Thank you for taking out the time to post your feedback on this platform. We are delighted to know that our warm services provided you with a comfortable and pleasurable stay during your visit to Speke Apartments Wampewo. A special thank you for acknowledging the team for their efforts towards making your stay a memorable one. It was indeed a pleasure to have had your patronage, we look forward to welcoming you back for yet another memorable experience at Speke Apartments Wampewo. Warm Regards, Management

10/10 Excellent

Wes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Abilash on Feb 7, 2020
Dear Guest, Thank you for taking out the time to post your feedback on this platform. We are delighted to know that our warm services provided you with a comfortable and pleasurable stay during your visit to Speke Apartments Wampewo. A special thank you for acknowledging the team for their efforts towards making your stay a memorable one. It was indeed a pleasure to have had your patronage, we look forward to welcoming you back for yet another memorable experience at Speke Apartments Wampewo. Warm Regards, Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just like any other apartment . Clean and tidy though they need to change shower
Stayed 2 nights in Jan 2020
Response from abilash on Jan 24, 2020
Dear Guest, Thank you for taking out the time to post your feedback on this platform. We are delighted to know that our warm services provided you with a comfortable and pleasurable stay during your visit to Speke Apartments Wampewo. A special thank you for acknowledging the team for their efforts towards making your stay a memorable one. It was indeed a pleasure to have had your patronage, we look forward to welcoming you back for yet another memorable experience at Speke Apartments Wampewo. Warm Regards, Management

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Speke Apartments on Aug 1, 2019
Dear Guest, Warm Greetings from Speke Apartments Wampewo! Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. It would be such a pleasure to personally welcome you back at Speke Apartments. Best Regards, Management Speke Apartments Wampewo

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Getaway
We stayed at Speke Apartments for a short getaway. Everything we needed was there. We were able to enjoy the good food, service, spa and other amenities. It’s also a nice location close to many fine restaurants and shops. Thank you for taking good care of us.
Stayed 5 nights in Jul 2019
Response from Speke on Jul 23, 2019
Dear Ms.Megan, Warm Greetings from Speke Apartments Wampewo! We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner. Looking forward to seeing you soon! Kind Regards, Management Speke Apartments

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2019
Response from Speke Apartments on Jul 6, 2019
Dear Guest, Greetings from Speke Apartments! Thank you for your valuable feedback . We glad to know that you liked our property and we look forward to welcome you at speke apartments. Regards Speke Apartments

8/10 Good

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
rooms clean but customer service terrible
Rooms are clean and interior finish is good. Customer service however is terrible. 90% of my calls to the reception never got a feedback for items they said let us check and get back to you. I had to consistently call to get anything done. During my reservation, it was indicated a bottle of wine per night of stay. After making several calls, they finally said they could provide only one bottle for all my 8 nights. A wine bottle was brought to my room on the last night, which makes little sense since i was busy packing already. Among their free supplies, drinking water is included but i never got it until my 6th of the 9 days. Free newspapers but never got any. After requesting for the papers, i was informed that only Chinese newspapers can be provided since they apparently get free Chinese papers from some donors. Without any prior notification, someone came to my room and started changing the wall finishes, with all the tools scattered in the room. What an inconvenience. Unbelievable. Laundry is ridiculously expensive. Since these are serviced apartments, providing a coin-operated laundry machine will show that they somehow care for their long stay family customers. Providing a hair dryer for each apartment is reasonable.
Stayed 8 nights in Apr 2019
Response from Sajeev K on Jun 19, 2019
Dear Guest, Thank You very much for choosing to stay at Speke Apartments and taking time to share your valuable feedback to us. Do accept my most sincere apologies for the inconveniences caused during your stay. The experiences you have described are not characteristics of service the Speke Apartments strives to provide its patrons. Your feedback has been shared with the team and we will ensure that this matter is addressed and necessary actions have been taken to ensure such instances do not recur. We sincerely hope you will give us another opportunity to showcase our hospitality. My Team and I look forward to the pleasure of welcoming you back again. Kindest regards, Sajeev K

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Speke apartments is high class standard. Very pleasant staff at the front desk. The management is very good and the property in general gives you value for money.
Stayed 1 night in May 2019
Response from Speke Apartments on May 5, 2019
Dear Guest, Greetings from Speke Apartments! We are delighted to know that you liked our property. We look forward to welcome you again in future. Kind Regards Speke Apartments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Speke Apartments on May 4, 2019
Dear Guest, Greetings from Speke Apartments! Thank you for your valuable feedback . We glad to know that you liked our property and we look forward to welcome you at speke apartments. Regards Speke Apartments

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Speke Apartments on May 4, 2019
Dear Guest, Greetings from Speke Apartments! Thank you for your valuable feedback . We glad to know that you liked our property and we look forward to welcome you at speke apartments. Regards Speke Apartments

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from Management on Apr 8, 2019
Dear Guest, Greetings of the day! Thank you for the taking time for your valuable feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kampala
Great facilities
Stayed 4 nights in Mar 2019
Response from Speke Apartment on Mar 11, 2019
Dear Guest, Greetings of the day! Thank you for the taking time for your valuable feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Management on Jan 18, 2019
Dear Guest, Greetings of the day! Thank you for the taking time for your valuable feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very neat, great customer care, great services, spacious enough, absolutely safe for tenants, ample parking, trained reception, assistance given at every stage.
Stayed 1 night in Nov 2018
Response from Management on Jan 16, 2019
Dear Guest , Greetings from Speke Apartment ! Hope this mail finds you all well. Thank you for choosing Speke Apartment for your stay and a feed back. We look forward for your next arrival in future . With Best Regards, SPEKE APARTMENT

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Martin

Best in Kampala
I thought I would try these beautiful looking new hotel apartments as I was getting fed up with the rest of the supposedly high quality hotels. i was so pleased I did. the standard of the hotel, gym spa etc is first class . The rooms are fitted to a very high standard and very comfortable. They could do with better quality toiletries and Supersport sports channels as standard but i was very impressed. The quality of the food and beverages in the restaurant is very good and I tried the spa and it was superb. Sarah and Naome in the restaurant stood out for service and Zaina in the spa gave me one of the best deep tissue massages I have had. The reception staff were very friendly as were the management. This is undoubtedly my hotel of choice from now on.
Stayed 3 nights in Aug 2018
Response from Management on Aug 31, 2018
Dear Guest, Greetings from Speke Apartments! Thank you for taking time to share your "One of the best hotels ever' review. I am delighted to note that you had a pleasant stay in Speke Apartments with exceeded expectations about services, it is our real pleasure to know that you enjoyed the same. We look forward to welcoming you once again and continuing to meet your expectations. Warm regards, Management.

10/10 Excellent

Simon, Connecticut, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels ever!
I stayed at Speke apartments for about two weeks at the beginning of the month. I loved it! The staff is very friendly. The place is very clean and the ambiance is divine. I loved everything about it. It exceeded my expectations. I strongly recommend staying there. You won’t be disappointed. It such a great place. The Cabana restaurant is also great. The food is very good and the amazing breakfast is included every day. Hidaya, my waitress every day, was a great waitress. She made the breakfast experience even better. You can see that she cares about her job. I am planning on staying at Speke again next year!
Stayed 12 nights in Aug 2018
Response from Management on Aug 31, 2018
Dear Esteemed guest, Greetings from Speke Apartments ! Thank you for taking the time to share your "Best Hopsitality" review. I am delighted to note that you had a pleasant stay with us in Speke apartments and enjoyed all our facilities. We are looking forward to welcome you once again in Speke apartments. Warm regards, Management.

8/10 Good

beruk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean great location
It’s a relatively new property, great conditions. Good location
Stayed 5 nights in Aug 2018
Response from Management on Aug 8, 2018
Dear Guest, Greetings from Speke Apartment . Thank you for your feedback and we look forward for your next arrival. With Best Wishes, SPEKE APARTMENTS

10/10 Excellent

Tim, Minneaplos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large 3-bedroom worked great for our family. Pool and fitness center were great. Included breakfast was very good.
Stayed 2 nights in Jul 2018
Response from SPEKE on Aug 2, 2018
Dear Mr Tim, Warm Greetings from Speke Apartment . Hope this mail finds you all well. Thank you for your feedback and we look forward for your next visit . With Best Regards, SPEKE APARTMENT.

10/10 Excellent

Pcp, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Management on Jul 28, 2018
Dear Guest, Greetings of the day! Thank you for the taking time for your valuable feedback. Regards, Management.

10/10 Excellent

Esther, denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartments
Close to the city walkable distance to shopping centers
Stayed 1 night in Jun 2018
Response from Management on Jul 6, 2018
Dear Guest, Greetings from Speke Apartments Wampewo,Kololo! Thank you for the feedback. We will be looking forward to see you back again with us in near future. Regards, Management

10/10 Excellent

Shorty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean well kept apartments
Stayed 1 night in Jun 2018
Response from Management on Jun 16, 2018
Dear Guest, Greetings of the day! Thank you for your valuable feedback. Regards, Management.

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel
Stayed 1 night in May 2018
Response from Marketing on Jun 4, 2018
Dear Esther, Greetings! Thank you for your wonderful feedback and for staying with us. We would be glad to have you back with us for your future stays. Best Regards Speke Apartments Team

10/10 Excellent

Mahlatse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speke
Perfect
Response from Aman on Jul 12, 2018
Dear Guest, Greetings of the day! Thank you so much for your valuable feedback. Regards, Management.

10/10 Excellent

Ingacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jul 2017
Thank you for reviewing our property. We look forward to hosting you again. Thanks and regards Speke Apartments

10/10 Excellent

Andrés

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2021

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019
Response from Speke Apartments on May 4, 2019
Dear Guest, Greetings from Speke Apartments! Thank you for your valuable feedback . We glad to know that you liked our property and we look forward to welcome you at Speke apartments. Regards Speke Apartments

8/10 Good

Trine Ravnsbjerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Speke Apartments on Mar 11, 2019
Dear Guest, Greetings of the day! Thank you for the taking time for your valuable feedback.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt bra! Rymligt och fräscht. Bra frukost. Bra gym och pool. Rekommenderas varmt!
Stayed 7 nights in Dec 2018
Response from Management on Jan 18, 2019
Dear Guest, Greetings of the day! Thank you for your valuable feedback.