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Reviews of Casale Panayiotis

4 out of 5
Casale Panayiotis
Markou Drakou 80, Kalopanayiotis, Nicosia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 190 reviews" "
Rating 8 - Good. 57 out of 190 reviews" "
Rating 6 - Okay. 8 out of 190 reviews" "
Rating 4 - Poor. 3 out of 190 reviews" "
Rating 2 - Terrible. 1 out of 190 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amiran Waldmann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great hotel in a beautiful and tranquil area, well equipped room and a perfect spot for an escapade with some options for nature strolling and good dining.
Stayed 3 nights in Apr 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel using numerous properties throughout the village. Our was at the top of the hill above a hotel restaurant which was ok for a few days. Food, drinks excellent and reasonable pricing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Unique experience in rural mountainous village. We went there for the hiking.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous spa retreat! Perfect for a relaxing getaway in beautiful surroundings. Highly recommended and looking forward to our next stay where we will also bring more friends!
Stayed 1 night in Jan 2024
Response from Casale Panayiotis Team on Jan 16, 2024
Dear Mary,We are very happy you chose Casale Panayiotis for your stay in Kalopanayiotis. We are very glad that you enjoyed your stay and that you were happy with our spa. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Casale Panayiotis.With Best Regards,Casale Panayiotis Team

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Did not meet our expectaions
The hotel lacks up keep. Cleanliness and maintenane need significant improvement, we expected better especially for an award winning hotel. As for the food it was good overall, however, we noticed that desserts such as cakes were very dry.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Nov 2023
Response from Casale Panayiotis Team on Jan 16, 2024
Dear Nicholas,Thank you for taking the time to share your review following your recent stay at Casale Panayiotis. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best regards, Casale Panayiotis Team

8/10 Good

Kavita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the second time we have stayed here. It’s a lovely hotel and beautiful setting. It’s quaint and quiet. I did feel short changed on some things, we booked to have massages and had to pay to use the spa facilities which I think is unreasonable. We were also due an upgrade with our Expedia arrangement and they “upgraded us to a room closer to the vicinity”, this to me isn’t a room upgrade, I would understand if they were busy but they were not. They also put us in a room next door to a noisy family, appreciate that they do not know how noisy people will be. But a couple are best placed away from families where children are likely to cause disturbance. These issues aside, a nice place.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Casale Panayiotis Team on Jan 16, 2024
Dear Maria,Warm greetings from Casale Panayiotis.Thank you for your 5-star review on our hotel.Looking forward to welcoming you back at the hotel.With kind regards,Casale Panayiotis Team

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to visit to get away from all your woes
Brilliant location and the perfect place to get away from all the worlds problems, staff are absolutely brilliant, Christos who help us move in and out of our room wall incredible and a Crédit to the hotel. Our stay was short but we will definitely go back. A bit of a trek getting there but well worth it
Stayed 1 night in Oct 2023
Response from Casale Panayiotis Team on Oct 16, 2023
Thank you very much for choosing Casale Panayiotis for your stay in Kalopanayiotis. We are proud to know that you enjoyed our supportive staff and convenient location. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Casale Panayiotis.With Best Regards,Casale Panayiotis Team

8/10 Good

Paramjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Casale Panayiotis Team on Oct 16, 2023
We appreciate the great rating you have posted and look forward to welcoming you back at Casale Panayiotis in the near future.With best regards,Casale Panayiotis Team

10/10 Excellent

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place! Staff super friendly! Will come back and add another day in order to be able to visit more things in the area and just enjoy the quiet and relaxing atmosphere of the place
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer, Minneapolis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing blend of modern luxury and traditional town- the restaurant, spa and winery are all not to be missed!
Stayed 1 night in Jun 2023

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Casale Panayiotis Team on May 24, 2023
We noted with pleasure the positive rating you have posted on your Casale Panayiotis experience. And look forward to welcoming you back.With best regards,Casale Panayiotis Team

10/10 Excellent

Nichola

Stayed 2 nights in May 2023
Response from Casale Panayiotis Team on May 24, 2023
We very much appreciate the lovely rating you have shared with us and look forward to welcoming you back soon at Casale Panayiotis.Kind regards,Casale Panayiotis Team

8/10 Good

DOV

Liked: Staff & service, property conditions & facilities
For your attention
The room was a bit far from the reception, it is necessary to spray against ants in the room, it's a shame to charge extra cost for woods for the fireplace.
Stayed 2 nights in Feb 2023
Response from Casale Panayiotis Team on Feb 13, 2023
Thank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward.We do charge for the firewood as we are a highly sustainable hotel and a % of the fee is going towards replanting of trees in the Troodos Mountain area. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future. Sincerely, Casale Panayiotis Team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
The hotel is clean and well maintained, the stuff was friendly, couple of little details could have been better, like: you need tissue box and laundry bag to be in the room. I ordered pates of fruit to be placed in rooms which never appeared. One of the rooms had a balcony which was very nice, the second room was a bid claustrophobic, you had no way of safely keeping a window open to enjoy fresh air at night. Overall good experience
Stayed 1 night in Dec 2022
Response from Casale Panayiotis Team on Jan 3, 2023
Dear Guest,We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon. Casale Panayiotis Team

10/10 Excellent

Pnina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaizing!!!
Stayed 1 night in Nov 2022
Response from Casale Panayiotis Team on Jan 3, 2023
Thank you very much

8/10 Good

Tal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended, but be aware of the details!
Overall very nice hotel in a nice location. The good: - Beautiful hotel and an amazing location - We booked two rooms, one had a really nice jacuzzi with a complimentary bag of salt - A few restaurants in the Main Street, from local cuisine to nice coffee places - AMAZING wine-bar nearby, had live local music - Nearby driving distance many great attractions (waterfalls, monasteries and other nature-oriented) The bad: - Rooms are spread all over the villages, ours was far from main building so requires going up and down the elevator (needed to get tickets every time from receptions, otherwise it costs money) - Air-condition didn’t work and we didn’t want to open the window so that bugs will not enter the room - We went to one of the hotel’s restaurants (the one upstairs) which had a really nice vibe and two dishes were fine, BUT one dish (ribeye steak) was overcooked and wasn’t good. Although they exchanged it for the fish, they’ve asked us to cut it in the middle to prove it wasn’t overcooked AND after taking the dish back, argued by saying that the kitchen/chef is saying it was cooked just accurate (which it wasn’t). All in all for a “high end” restaurant, it should have had better attitude and customer service. Overall it was not bad, although a bit expensive Others: - Roads around the village were tough, after the rain there were many rocks on the road which means careful driving - Finding parking space might be a little challenging, but not a big deal
Stayed 2 nights in Oct 2022

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, interesting back story
This hotel has a really interesting back story. It was created by a man from the village who went out and got rich and then wanted to reinvest in his childhood home. He bought up abandoned houses and invested in infrastructure, so now the village is prospering again. We really enjoyed the multiple hiking options around the hotel! The breakfast buffet was wonderful and the staff was friendly as well. The spa is out of this world and is worth investing the extra 20 euros. As for the rooms, we spent one night in the junior suite (marathon) and then got upgraded to the suite (lutraki). We honestly strongly preferred the junior suite as it was cosier and had a nicer bed. Overall, a great hotel and we are likely to return!
Stayed 1 night in Sep 2022

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel .
Our stay was amazing . The hotel was in a beautiful location . The staff were always there to help . The food was top standard from breakfast to dinner . Lovely surprise with a cake and bottle of bubbles for my wife’s special birthday . The spa was of high standard . Best Thai massage outside Thailand .
Stayed 4 nights in Sep 2022

8/10 Good

Saroj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to walking trails and surrounding mountains
Stayed 3 nights in Jun 2022
Response from Patrick Dessy on Jun 17, 2022
Dear Saroj, We noted with pleasure the positive rating you have posted on your Casale Panayiotis experience. And look forward to welcoming you back. Best Wishes from the Casale Panayiotis Team

2/10 Terrible

Stavros, Brooklyn

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
If there is an issue after midnight, there will be no one to help you and you will be ignored by management the next day too! There is no staff staying at the hotel after 12 AM which is ridiculous. What if there is an emergency and need someone? You call the reception only to be told the matter will be handled the next morning since no one is there. Such was a case during our stay when a drunk group of tenants was partying loudly at 4 AM. Loud music, shouting and screaming in the middle of a peaceful village. The hotel staff already left the hotel so no one was there to tell them to stop and they went on, keeping everyone up. During breakfast the next day, we asked to talk to the manager of the hotel who was in his office. He ignored us twice and didn't come out to even acknowledge the issue. Save your money and go to 5-star hotels who will charge you less and take better care of you while there.
Stayed 2 nights in May 2022
Response from Resort Manager on May 30, 2022
Thank you for your review. We have received your email feedback on your parents' stay where you mentioned that your parents did get a very nice stay until that incident happened, which would have been nice to mentioned as well. In respect to the incident, I am sorry that this ruined your parents' stay at the hotel for their last night, We do mentioned at check-in that our reception closed at midnight but our night receptionist always carry an emergency telephone which is directly connect to the reception phone line. Our night receptionist do live in the village. Upon your parent call to that number, she immediately call the the disturbing party to stop the noise as it annoys other hotel guests. It turns out that these guest where not very cooperative and after a while she call them back to let them know that the next procedure will be to call the police. I believe the noise stopped after this but I agree those would have taken a bit of time. As for talking to the manager, our receptionist asked your parents if they wish to talk to him but because the GM do not speak Greek and they do not understand English, they decide not to do so, instead our receptionist make them meet our Greek restaurant manager. The GM was therefore never informed that they wanted to meet him. Our hotel is very unique and embrace in the whole village. As you mentioned, it is a quite village and issue like this are very rare but when they happened, they are not as easy to control as a normal hotel, this is why now we do have the cooperation of the police but it does take time. However, since 2019, this situation only happened twice and due to the nature and atmosphere of the hotel remain very rare cases. If your parents ever wish to come back, we would be happy to welcome them again and we will make sure that their stay will as pleasant and relaxing as possible. Many thanks

10/10 Excellent

margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Casale Team on Jun 17, 2022
Dear Margaret, Greetings from Casale Panayiotis. Thank you for your perfect review of our hotel. Looking forward to welcoming you back at the hotel. Best wishes from the Casale Panayiotis Team

10/10 Excellent

Sigal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Lampros

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with Difference.
Hotel setup/layout different. Room comfy with the option to light a wood fire. Staff helpful. My wife enjoyed having a treatment in the Spa and thought the set up was good. Ideal for walkers/outside activities. Need to be reasonably fit as surrounding area hilly. Good views. Will go again when weather dry and warmer!
Walking down to evening meal
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
I like the idea which is a real old village restored to a nice resort in the mountain -I did not like that my Studio was a bit far away of the main rooms, restaurants and reception, it was in a seperate building(like 7 minutes walk), but there is a nice restaurant on the last floor of the building (Pantheon) although i've been given a free ticket to use the elevator up, but if you wanna go up and down again you should pay 1 euro for the ticket -The service was good, but in the restaurants, a little smile on the faces would be nice -They room cleaning service was not perfect, even the soap was not refilled and at the end of the day it ran out -You will be provided with some wood for the fire place, but if you want more you should pay -The shuttle service to the rooms was not availble after 8 PM -The road to the reception was closed for some construction works I think, it was difficult to reach the hotel from different route then carrying the bags to the car
Stayed 2 nights in Dec 2021

8/10 Good

ANNA

Liked: Staff & service, property conditions & facilities, room comfort
In general its amazing to stay at Casale! The reason is just everything! Some suggestions are: the pillows are so thick and the matress is so soft so you dont have comfortable night. The bathroom is not practical as all the water goes out of the glass. The food at Loutraki restaurant does not worth its money! No quantity, no quality at all, but the service was perfect! The food at Vyzantino restaurant was incredible delicious!
Stayed 2 nights in Dec 2021

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property well situated in a lovely traditional village with lots of sites to walk to.
Stayed 2 nights in Nov 2021

8/10 Good

Mr Neil R

Liked: Cleanliness, staff & service, room comfort
A different sort of hotel and all the better for i
Great location.. rooms set amongst the village homes on the mountain side..very nice room... spacious and comfy but beginning to show signs of wear and tear..sink plug missing and slow to drain..the hotel reception were notified but unable to resolve...knobs broken on wardrobe..nothing a little more care and attention couldn't solve .. Breakfast was ace...evening meals really tasty although services was erratic at times for example main courses arriving at the table at the same time as starters..Great base for some serious walking in the Troodos Mountains
Stayed 4 nights in Nov 2021

10/10 Excellent

Anta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Our favorite hotel in Cyprus. My husband and I try to go once a month, it's absolutely relaxing, the spa is second to none, the restaurant as well. We absolutely love it!
Stayed 1 night in Oct 2021

4/10 Poor

Petroula

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Very poor breakfast , dinner at the restaurant was terrible (re-heated food ) , even the plates they brought us had a terrible smell.very dissapointed . Went there 2 years ago it was excellent but this time was absolutely terrible and made our accomodation there so hard especially having a kid with us that we left earlier than our booking was .
Stayed 2 nights in Oct 2021

10/10 Excellent

Marilena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October 2021
Wonderfully relaxing and great service from happy, smiling staff. Will recommend to everyone and will be back very soon :) Many thanks to all.
Stayed 1 night in Oct 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy on a weekend. Super peaceful Spa hotel..
We arrived for 2 night stay. Saturday to Monday. Got there and ALL treatments were booked, managed to get into the Spa for 2hrs. This place is packed on weekends. Book your treatments in advance by 4 weeks. I complained, Staff were helpful and arranged for Thai massage on the Monday Morning, followed by a late check out... Massage by very nice Thai lady. 10/10 one of the best. Even after 10 trips to thailand... Very nice of the staff to help out with booking us in. This place is superb if you want calm and relaxation. Its very peaceful. The town about closes by 9pm though. Not a lot happening after 8PM. Great hiking area. Worth a visit. Id go back but midweek out of season
Stayed 2 nights in Sep 2021

10/10 Excellent

Richard, Kidlington

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Villa's and rooms in the local style and scattered throughout the village. You will need to be good at climbing steep stone paths with steps
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property located in a very nice location with excellent mountain, greenery and river views. The timing of my stay could’ve been better, the weather was warm. We tried the massage service which I enjoyed, the Yoga experience as good too, however the cheese making experience was expensive for what it get. It is basically watching a cook make cheese at the hotel, and get the Hallomi cheese with you. I would recommend staying the the suite, it has spacious living area and nice bedroom and with a beautiful view.
Stayed 3 nights in Aug 2021

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven
I think this place is heaven of Trodos and i could just stay here forever. This hotel is pure magic- Clean, beautiful, cozy, magical, the food is healthy and colorful, some vegan options too (would be nice to have more of it) and The SPA they have is the best in Cyprus. i just cant wait to be back. i am forever costumer now!
Stayed 1 night in Jul 2021

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
We really enjoyed our stay. The hotel is beautiful, very unique peaceful place in the mountains. The people are super nice. The breakfast buffet is great also, very fresh. They only thing, I wish there was a pool in the hotel to enjoy in the hot weather because the only one is in the spa and it is paid for a 2h turn. This said, we really enjoy the spa, specially the snow cabin.
Stayed 3 nights in Jul 2021

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

10/10 Excellent

Ovidiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great concept
The hotel is great and unique. We missed the fact that we did not stay to much. Nicely integrated with the local village.
Stayed 2 nights in May 2021

10/10 Excellent

Racheli

Stayed 2 nights in Jun 2021

10/10 Excellent

Anta

Stayed 1 night in Apr 2021

8/10 Good

DIMITRIS

Liked: Staff & service
Stayed 2 nights in Dec 2020

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent all across the board
Excellent location, with an excellent hotel in it. Highly recommend a weekend break in the Troodos mountains in this perfect luxury hotel.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020